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Global Knowledge Process Outsourcing Market 2015-2019

  • November 2015
  • -
  • Infiniti Research Limited
  • -
  • 64 pages

Global Knowledge Process Outsourcing Market 2015-2019
Covering: Market size and forecast for knowledge process outsourcing until 2019. Market segmentation by BFSI, healthcare, and retail. Market shares for APAC, Americas, and EMEA are also provided in the report. The key leading players analyzed by this report include Genpact, Mphasis, and Wipro.
Market outlook of knowledge process outsourcing
Technavio’s market research analysts predict the global KPO market to grow at a CAGR of around 23% from 2015 to 2019. In line with global perspectives on outsourcing business activities across the globe, companies are looking for more analytical and specialist expertise, and hence KPOs are seen to be increasingly fitting such requirement of companies that are eager to outsource to third party service providers.
With increasing globalization and a competitive market scenario, the time for commercialization of products and services are thinning down. For instance, in the BFSI capital markets, with a change in demand for complex global products, investment managers are in need for making quicker strategic decisions. This has driven the demand for Middle office outsourcing as it has changed from pure cost-driven capabilities to strategic platforms, thus allowing investment managers to execute business strategies easily.
Market segmentation of knowledge process outsourcing by end users
- BFSI
- Healthcare
- Retail
Healthcare sector is the fastest segments in the outsourcing for knowledge intensive services. Pharmaceutical and bio-tech are sub-industries of this segment, and present a high demand for clinical research and drug discovery. This sector demands for the protection of IPR, for instance, findings and associated databases of a clinical trials from pharmaceutical companies require protection. Therefore, the imminent need to overhaul existing legacy RCM process models has resulted in healthcare service providers to make strategic acquisitions with managed services providers and leading KPOs.
Geographical segmentation of the knowledge process outsourcing market
- APAC
- Americas
- EMEA
Emerging economies such as Asia and Latin America have been able to attract KPO service providers due to the advantages such as low labor costs, availability of trained professionals combined with high productivity and a favorable business environment. These advantages are not present in developed countries, and as a result, many firms are setting up businesses in emerging markets.
Leading vendors analyzed in the report
- Genpact
- Mphasis
- Wipro
- RR Donnelley & sons
- Wipro
The other prominent vendors analyzed in the report include Accenture, Adventity, Aranca, Cognizant, Copal Partners, Mu Sigma, EXL Services, Grail Research, Inductis, EXL Service, Infosys, IP Pro, McKinsey, Moody's, Oracle, Pangea3, Pipal Research, Pulsar knowledge center, RocSearch, SAP, Syntel, TCS, TechBooks, The smart cube, and WNS.
Key questions answered in the report
- What are the key factors driving the global mobile workforce solutions market?
- What are the key market trends impacting the growth of the global mobile workforce solutions market?
- What are the various opportunities and threats faced by the vendors in the global mobile workforce solutions market?
- Trending factors influencing the market shares for EMEA, APAC, and Americas?
- Key outcome of the five forces analysis on the global mobile workforce solutions market?
- Growth forecast of the global mobile workforce solutions market until 2019?
Technavio also offers customization on reports based on specific client requirement.

Related reports
- KPO Market in India 2010-2014
- Global Knowledge Process Outsourcing Market 2014-2018
- Global Data Analytics Outsourcing Market 2015-2019

Table Of Contents

Global Knowledge Process Outsourcing Market 2015-2019
PART 01: Executive summary
Highlights
PART 02: Scope of the report
Market overview
Top vendor offerings
PART 03: Market research methodology
Research methodology
Economic indicators
PART 04: Introduction
Key market highlights
PART 05: Market landscape
Market overview
Market size and forecast
Five forces analysis
PART 06: Market segmentation by KPO services
PART 07: Market segmentation by end user
PART 08: Geographical segmentation
PART 09: Key leading countries
PART 10: Market drivers
PART 11: Impact of drivers
PART 12: Market challenges
PART 13: Impact of drivers and challenges
PART 14: Market trends
PART 15: Vendor landscape
Competitive scenario
Other prominent vendors
PART 16: Key vendor analysis
Genpact
Mphasis
RR Donnelley and Sons
Wipro
PART 17: Appendix
List of abbreviations
PART 18: Explore Technavio

List of Exhibits
Exhibit 01: Global KPO market overview
Exhibit 02: Global KPO market 2015-2019 ($ billions)
Exhibit 03: Five forces analysis
Exhibit 04: Global KPO market segmentation by KPO services 2014
Exhibit 05: Geographical segmentation
Exhibit 06: Key leading outsourcing destinations
Exhibit 07: Evolution of KPO market in India
Exhibit 08: Impact of drivers
Exhibit 09: Impact of drivers and challenges
Exhibit 10: Genpact: Business segmentation by revenue 2014
Exhibit 11: Genpact: Business segmentation by revenue 2013 and 2014 ($ billions)
Exhibit 12: Genpact: Geographical segmentation by revenue 2014
Exhibit 13: Mphasis: Business segmentation by revenue 2014
Exhibit 14: Mphasis: Geographical segmentation by revenue 2014
Exhibit 15: RR Donnelley: Business segmentation by revenue 2014
Exhibit 16: RR Donnelley and Sons: Business segmentation by revenue 2013 and 2014 ($ billions)
Exhibit 17: RR Donnelley and Sons: Geographical segmentation by revenue 2014
Exhibit 18: Wipro: Business segmentation by revenue 2015
Exhibit 19: Wipro: Business segmentation by revenue 2014 and 2015 ($ millions)
Exhibit 20: Wipro: Geographical segmentation by revenue 2015

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