The overall research objective is to measure the current use and future decision-making behavior toward IT technologies, specifically smartphones and tablets for business purposes. Nearly 3 out of 4 organizations issue corporate-owned laptops and smartphones to their workforces, while almost half issue tablets. Almost 60% of organizations allow connection of personal devices to the corporate network; however, only 4 out of 10 IT decision makers report that their companies have a formal bring your own device policy in place. Moreover, Android has taken a surprising lead as the most common mobile operating system supported for organization-owned devices, followed by iOS, Windows Mobile, and BlackBerry.
The overall research objective is to measure the current use and future information technology (IT) decision-making behavior toward technologies, specifically smartphones and tablets for business purposes.
Frost & Sullivan aims to accomplish the following:
Understand the IT-related challenges organizations currently face
Assess the current and future use of enterprise communications technologies
Evaluate factors that drive investments in enterprise communications technologies
Gauge the communications infrastructure trends
Appraise the available IT budgets
Measure the impact the workface has on IT technologies
Table Of Contents
The Future of Mobile Devices from a Customer PerspectiveâUnited States and Europe Table of Contents
Research Objectives and Methodology 4 Executive Summary 8 Influential Factors on a Company's Effectiveness at Utilizing IT to Achieve Business Objectives 10 Current and Future Use of Mobile Devices 12 Impact of Influential Factors on Mobile Devices 20 The Distribution and Use of Organization-owned Mobile Devices 22 Bring Your Own Device 29 Available IT Budgets for Mobile Devices 40 Impact of the Workforce on IT 43 Profile 47 The Frost and Sullivan Story 55