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USD127 billion was spent worldwide on telecoms IT in 2012. This spending represented an average of 6.4% of overall telecoms revenue of more than USD2 trillion. This report analyses operators' IT spending worldwide by software type, identifying year-on-year trends and differences between geographical markets.

Table Of Contents

The IT spending by communications service providers worldwide 2012
4.Executive summary
5.Executive summary
6.Highlights of CSP business metrics
7.CSPs' IT spending totalled USD127 billion in 2012, up 3.7% from 2011
8.USD78.9 billion was spent on IT from the traditional CIO's budget
9.The largest 52 CSPs worldwide account for 80% of telecoms IT spending
10.Definition of IT application areas
11.Of the USD127 billion spent on IT in 2012, 75% was telecoms-specific
12.Definition of IT spending types
13.Different types of CSP have different ways of allocating IT resources
14.IT spending
15.Worldwide
16.ARPU increased by 3% to reach USD825 in NA
17.Spending on OSS software increased in 2012 as CSPs invested in network support functions
18.27% of IT spending by all CSP types is on revenue management
19.Converged operators are spending the most on IT systems
20.CSPs in APAC now spend the most on IT among all operators worldwide
21.Benchmarking
22.Analysys Mason can provide IT spending benchmarks
23.Methodology and definitions
24.Our IT spending methodology is supported by a sound knowledge of the telecoms and software markets
25.Definition of geographical regions [1]
26.Definition of geographical regions [2]
27.Definition of geographical regions [3]
28.Data series definitions
29.About this report
30.About this report
31.About the authors and Analysys Mason
32.About the authors
33.About Analysys Mason
34.Research from Analysys Mason
35.Consulting from Analysys Mason

List of Figures

Figure 1: CSPs' telecoms revenue, opex, capex and IT spending, worldwide, 2011 and 2012
Figure 2: CSPs' IT spending by region, worldwide, 2011 and 2012
Figure 3: CSPs' IT spending by organisational group, worldwide, 2011 and 2012
Figure 4: CSPs' IT spending by application, worldwide, 2012
Figure 5: IT spending as a percentage of total revenue among the largest CSPs by revenue, worldwide, 2012
Figure 6: Definition of IT application areas
Figure 7: CSPs' IT spending by application area, worldwide, 2012
Figure 8: CSPs' IT spending by type and Analysys Mason's programme coverage, worldwide, 2012
Figure 9: Definition of IT spending types
Figure 10: CSPs' IT spending in BSS/OSS, 2012
Figure 11: Definition of CSP types
Figure 12: CSPs' telecoms revenue and average revenue per subscriber, by region, 2011 and 2012
Figure 13: Growth rates in OSS/BSS spending, worldwide, 2011-2012
Figure 14: CSPs' IT spending in BSS/OSS, 2012
Figure 15: CSPs' IT spending by application area, worldwide, 2012
Figure 16: Average IT spending by CSP type, worldwide, 2012
Figure 17: CSPs' IT spending as a percentage of revenue by CSP type, worldwide, 2012
Figure 18: CSPs' IT spending as a percentage of revenue, by region, worldwide, 2012
Figure 19: CSPs' average revenue and IT spending by region, worldwide, 2012
Figure 20: Example IT spending benchmark for CSPs with similar business type and revenue
Figure 21: Example IT spending benchmark for CSPs with different business type but similar revenue
Figure 22: Key factors influencing IT spending model
Figure 23: Regional breakdown used in this report
Figure 24a-b: Regional breakdown used in this report
Figure 25: Definitions of the data series in this report

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