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  3. > Global CSP Billing Part 4b: Rating & Charging and Other Core Billing Market Share Analysis, Forecast, and Global Supplier Assessment

Executive Summary

Stratecast has taken a deep dive into the changing communications marketplace, and evaluated the role of billing and policy management within the communications service provider (CSP) business support system (BSS) operations. Stratecast views billing and policy management as inextricably linked; and, as such, launched a major study of over global suppliers that offer a variety of billing, policy management, or combined solutions.

The results of this work include a report concentrated on policy management, and a multi-part report series focused on the end-to-end billing marketplace, as detailed below:
- Global CSP Policy Management Strategy Definition and Solution Supplier Market Analysis examines how the policy rules and policy enforcement functions are presently realized in connection with convergent rating & charging. This report provides a market share analysis for the Policy and Charging Rules Function (PCRF) and Policy and Charging Enforcement Function (PCEF) segments. It also delivers a five-year market forecast for each. The report identifies a number of solution suppliers that address these business functions, in addition to providing company-level profiles for a selection of them. It was published in March 2013 as Stratecast report OSSCS 14-03, Global CSP Policy Management Strategy Definition and Solution Supplier Market Analysis.

- Global CSP Billing Part 1: Billing Market Business Requirements Survey Analysis. Global CSP Billing Part 1 examines the market forces that are driving change within the global billing market and provides a close look at the billing solution requirements that must be addressed by the supplier community as the CSP market continues to evolve.

It was published as two documents:
o Global CSP Billing 2013 Edition Part 1a: Market Drivers, Changing Strategies, and New Business Models looks into the forces that are redefining the current CSP landscape, and explains how new business models are essential for engaging in new monetization strategies needed to offset declining revenues in traditional voice, text, and data access services. It was published as OSSCS 14-05, Global CSP Billing Part 1a – 2013 Edition: Market Drivers, Changing Strategies and New Business Models, July 2013.
o Global CSP Billing 2013 Edition Part 1b: Business Requirements Market Survey Analysis provides a perspective on the billing solution requirements that must be addressed to meet current CSP business needs and to flexibly meet new customer service options. It delivers a view of the Stratecast survey findings concerning business and technology billing solution requirements deemed important by the global CSP community. It was published as OSSCS 14-06, Global CSP Billing Part 1b – 2013 Edition: Business Requirements Market Survey Analysis, July 2013.

- Global CSP Billing Part 2: Global CSP End-to-End Billing Market. Global CSP Billing Part 2 examines the business strategies for billing; what is contained within the overall CSP billing marketplace; and identifies more than suppliers that address various aspects of the end-to-end billing supplier market. It is published as two documents:
o Global CSP Billing 2013 Edition Part 2a: Global Business Drivers, Market Trends, and New Solution Strategies describes the changes in today’s CSP marketplace that require a keener focus on the customer experience. The report places the significance of billing systems upgrades in a broader picture, to reflect on the needs of not just the CSP billing marketplace but accommodation of the requirements from changing business models that engage with other industries. It was published as OSSCS 14-07, Global CSP Billing 2013 Edition Part 2a: Global Business Drivers, Market Trends, and New Solution Strategies, August 2013.

o Global CSP Billing 2013 Edition Part 2b: Global Billing Market Share Analysis, Forecast and Supplier Identification offers a five-year market forecast of the overall billing market, identifies the overall billing industry leaders, and highlights billing solution leaders by revenue within the following regions: North America (NA); Mexico, Central America, Caribbean, and South America (LATAM); Europe, Middle East and Africa (EMEA); and Asia-Pacific (APAC). It was published as OSSCS 14-08, Global CSP Billing 2013 Edition Part 2b: Global Billing Market Share Analysis, Forecast, and Supplier Identification, August, 2013.

- Global CSP Billing Part 3: Billing Mediation. Global CSP Billing Part 3 examines the billing mediation sector—the first of four major billing sub-sectors that address the monetization needs of the global CSP marketplace. It is published as two documents:
o Global CSP Billing 2013 Edition Part 3a: Billing Mediation Business Drivers and Market Trends analyzes the key business drivers that are shaping the global billing mediation market and looks at the trends within that market. It was published as OSSCS 14-12, Global CSP Billing 2013 Edition Part 3a: Billing Mediation Business Drivers and Market Trends, November 2013.
o Global CSP Billing 2013 Edition Part 3b: Billing Mediation Market Share Analysis, Forecast, and Global Supplier Assessment delivers an assessment and market profiles for approximately suppliers, provides a market share analysis based on recent financial information, and establishes a five-year forecast for the billing mediation market. It was published as OSSCS 14-13, Global CSP Billing 2013 Edition Part 3b: Billing Mediation Market Share Analysis, Forecast, and Global Supplier Assessment, December 2013.

- Global CSP Billing Part 4: Rating & Charging and Other Core Billing. Global CSP Billing Part 4 examines the rating & charging and other core billing sector—the second of four major billing sub-sectors that address the monetization needs of the global CSP marketplace. It is published as two documents:
o Global CSP Billing Part 4a: Rating & Charging and Other Core Billing Business Drivers and Market Trends examines the business drivers and market trends unfolding in the global rating & charging and other core billing functions (payments, accounts receivable, and collections) marketplace. This report is published concurrently with Part 4b as OSSCS 15-04, Global CSP Billing Part 4a: Rating & Charging and Other Core Billing Business Drivers and Market Trends, March 2014.
o This Report – Global CSP Billing Part 4b: Rating & Charging and Other Core Billing Market Share Analysis, Forecast, and Global Supplier Assessment includes a market share analysis, five-year market forecast, and assessment profiles for the suppliers Stratecast identified as offering solutions within this billing sector. The analysis includes a breakout of market share and forecast information for rating & charging and for other core billing, in addition to the combined sector totals.

Key insights are:

- Five-Year Forecast – The rating & charging and the other core billing sectors together accounted for approximately percent of the CSP billing market in 2013; and Stratecast expects moderate growth for the period 2013 to 2017 at a compound annual growth rate (CAGR) of less than four percent. The rating & charging segment is growing faster, with a percent CAGR over the same period, while the other core billing sector is in a slight decline.
- Market Leaders – By revenue, the top rating & charging and other core billing solution suppliers control percent of the combined market. Most of the leading suppliers are familiar from our last forecast, with Amdocs still at the top. However, mergers and acquisitions have changed market shares, relative positioning on the leader board, and some company names. In an analysis of the rating & charging market alone, Ericsson ranked at the top. Amdocs was top in the other core billing segment.
- Profiles of Suppliers – Stratecast includes in this report, profiles of all identified suppliers of rating & charging and other core billing functionality. Profiles of the market leaders are more extensive, with each containing Stratecast insight, and an expectation assessment.

- Global CSP Billing Part 5: Policy Management (Rules Function). Global CSP Billing Part 5 examines the policy management domain—in particular, the policy rules function tied to or integrated with real-time rating & charging—the third of four major billing sub-sectors that address the monetization needs of the global CSP marketplace. It will be published as two documents:
o Global CSP Billing Part 5a: Policy Management (Rules Function) Global Business Drivers and Market Trends details the market trends and business drivers that shape the policy-enabled, real-time convergent billing marketplace. This report is scheduled for publication in early 2014.
o Global CSP Billing Part 5b: Policy Management (Rules Function) Market Share Analysis, Forecast, and Global Supplier Assessment

Table Of Contents

Global CSP Billing Part 4b: Rating and Charging and Other Core Billing Market Share Analysis, Forecast, and Global Supplier Assessment
Table of Contents
Executive Summary 7
Introduction 11
Rating and Charging, Other Core Billing Market Forecast 13
Revenue Forecast Research Methodology 13
Combined Rating and Charging, Other Core Billing Five-Year Market Forecast 14
Rating and Charging Five-Year Market Forecast 14
Other Core Billing Five-Year Market Forecast 15
Combined Rating and Charging, Other Core Billing - Market Forecast Analysis 16
Combined Rating and Charging, Other Core Billing Market Forecast Comparatives 19
Rating and Charging, Other Core Billing Market Share Analysis 20
Market Share Analysis Methodology 20
Combined Rating and Charging, Other Core Billing Market Share Analysis 21
Rating and Charging Market Share Analysis 22
Other Core Billing Market Share Analysis 23
Combined Rating and Charging, Other Core Billing Market Share Comparatives 24
Rating and Charging, Other Core Billing Supplier Analysis 25
Mergers and Acquisitions - Rating and Charging, Other Core Billing 25
Global Demographics - Suppliers Covered in this Report 26
Profiles - Terminology 27
Rating and Charging, Other Core Billing 27
Policy Management (Rules Function) 29
Other Terminology 30
Profiles - Leading Global Suppliers by Market Share (in alphabetical order) 30
Alcatel-Lucent 30
Amdocs 32
AsiaInfo-Linkage 34
Comverse 36
CSG International 38
Ericsson 40
Huawei 43
NetCracker 44
Oracle + Tekelec 46
Redknee + NSN 48
ZTEsoft 50
Profiles - Next Tier of Global Suppliers by Market Share (in alphabetical order) 52
Hewlett-Packard 52
OSSCS 15-05, March 2014 © Stratecast | Frost and Sullivan, 2014 Page 4
Openet 54
Orga Systems 55
SAP 56
SITRONICS 58
Profiles - Other Global Suppliers (in alphabetical order) 59
Advantage 360 59
Alepo 60
Aptilo Networks 60
Aradial Technologies 61
Aria Systems 61
Aricent Group 61
Billing Components 62
Caleo Technologies 62
CBOSS 62
Cerillion 63
CGI 63
CHR Solutions 64
Cisco + BroadHop 64
Comarch Information Technology 65
Comptel 65
CTI Group 66
Cycle30 66
DCA Services 67
Elitecore Technologies 67
Ensim 68
Enterest 68
Equinox Information Systems 69
Ergon Informatik 69
Eskadenia Software 69
ETI Software Solutions 70
Fiserv 70
FTS 70
Giza Systems 71
globetom 71
IDI Billing Solutions 71
Infonova 72
Intracom Telecom 73
LogNet Systems 73
Magnaquest Technologies 74
MATRIXX Software 74
MCL Systems 75
MDS 75
Mer Telemanagement Solutions 76
MetraTech 76
MIND CTI 77
Mobilis Networks 78
nTels 78
OSSCS 15-05, March 2014 © Stratecast | Frost and Sullivan, 2014 Page 5
Omniware Solutions 78
Openwave Mobility 79
Parallels 80
Pitney Bowes 80
RidgeviewTel 81
Rodopi 81
RooX 81
SI-TECH 81
SK CandC 82
SunTec Business Solutions 82
Suntech 82
Tango Telecom 83
Tecnotree 83
TeleBilling 84
Terminus Technologies 84
Torres Networks 84
Transverse 84
UshaComm 85
Utilibill 85
Ved Innovations 85
Voice Commerce 86
Volubill 86
XIUS 86
Zira 87
Zuora 87
The Last Word 88

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