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ZOHO Company Profile, focussing on CRM Activities

  • March 2014
  • -
  • TBRC Business Research
  • -
  • 30 pages

The Business Research Company’s report, “Zoho Company Report, Focussing on CRM Activities” gives detailed information and data about the company and its operations. The profile contains an overview of the Custom Relationship Management (CRM) market, an overview of the business, structure, operations, locations, financial information, R&D, IT structure, products, sales and marketing strategies, people and hiring information, alliances and events. The profile is based on extensive research from proprietary data sets and from web sources, and five or more Analyst interviews with key executives in the company and its competitors.

Scope

• Gives Information on the market for CRM software products which Zoho operates in.
• Examines and identifies key information and issues about the company for business intelligence requirements.
• Business overview, structure, operations, locations, financial information, R&D, IT structure, products, sales and marketing strategies, people and hiring information, alliances and events.
• Financial performance historic and forecast.
• Full list of secondary sources, referenced to text.
• Summaries of primary research calls, and references within text.

Reasons to Buy

• Understand Zoho’s operations in detail.
• React to the company’s market strategy in order to compete effectively.
• Assess the company’s financials with a view to investment.
• Understand the company’s skill sets, projects and hiring with a view to providing services to the company.
• Read summarised interviews with key executives from the company and its competitors.

Table Of Contents

ZOHO Company Profile, focussing on CRM Activities
1. Overall CRM Market
2. Business Overview
3. Organization Structure of Zoho
4. Operations
4.1 Locations
5. Zoho's IT Landscape
6. Finances
6.1 Revenue
6.2 Profitability
7. Research and Development
8. Products
8.1 Product Segments
8.2 Withdrawn Products
9. Sales Strategies
9.1 Multiple Vendors
9.2 Pricing
9.3 Pull Strategy
9.4 Advanced Features
10. Marketing Strategies
11. Customer Analysis
12. People
12.1 Hiring Strategy
12.2 Training and Development
12.3 Retention Strategies
13. Zoho on Social Networks
14. Company Alliances
15. Announcements and Events
15. Appendix
16. References


Companies Mentioned

Salesforce,
SAP,
Oracle,
Microsoft,
IBM,
Zoho,
Hybris,
Teradata,
Bazaarvoice,
Marketo,
Kana,
Demandware,
IBM,
Technology One,
Neolane

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