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Net Neutrality international benchmark

  • April 2014
  • -
  • IDATE
  • -
  • 138 pages

International benchmark: how are telcos, content providers & regulators positioning themselves

This report provides an in-depth benchmark of 12 major countries regarding the Net Neutrality debate, taking into account discrimination practices, state of regulatory and political debate, stakeholders positions and provides analysis of case studies.

Companies Mentioned

ABC,3 Italy,3 UK,Alliance of Canadian Cinema, Television and Radio Artists (ACTRA),Amazon,Apple,ARD - ZDF,AT&T,au by KDDI,BBC,Bell Canada,BitTorrent ,Bouygues Telecom,BSkyB,BT,Canadian Gamers Organisation,Canal+,CBC-Radio Canada,Cogent,Comcast,Cox Communications,Craigslist ,CTIA,Dailymotion ,Deutsche Telekom,eBay,E-Plus,Exetel,Facebook,FastWeb,Flickr,Free,Free TV Australia,Freenet,Google,HanseNet Telekommunikation (Alice),iiNet,InterActiveCorp (IAC),Internode,ITV,Jazz Telecom (Jazztel),Kabel Deutschland ,KDDI,KPN Mobile Netherlands,KT,Level 3,LG U+,Mediaset,Mediebedriftene,MetroPCS,Motion Picture Association of America (MPAA),Movistar (Telefónica from España),Netcom,Netflix,NextGenTel,Ninemsn ,NPO,NRJ Group,NRK,NTT,NTT DOCOMO,O2,Open Internet Coalition (OIC),Optus,Orange,Orange UK,PlusNet,PriceMinister,Qwest,Redtel ,Rogers Communications,Samsung,SBS,Schibsted,Seven Network,SFR,Shaw Communications,SK Telecom,Skype ,Skyrock,SoftBank,SoftBank Mobile,SoftEyes GmbH,Sprint,TalkTalk ,Tele2,Telecom Italia,Telecom Italia Mobile,Telefonica,Telenor,Telstra (BigPond),TF1,Time Warner,Time Warner Cable,T-Mobile,Twitter,UK Music,Verband Deutscher Zeitschriftenverleger,Verizon Communications,Virgin Media,Virgin UK,Vodafone,Vonage,Wind,Yahoo!,Yoigo (Xfera Moviles),YouTube


Table Of Contents

Net Neutrality international benchmark
1. Executive Summary 9
2. Methodology and definitions 13
2.1. General methodology of IDATE's reports 13
2.2. What is Net Neutrality? 14
3. Status of Net neutrality around the world 15
3.1. Overall view 15
3.2. Summary of wireline telcos 19
3.3. Summary of mobile telcos 21
3.4. Summary of regulation 23
3.5. Summary of content and service providers 25
3.6. Evolution of net neutrality; a review of 2013 26
4. Australia 28
4.1. Wireline telcos 28
4.1.1. Technical measures employed 28
4.1.2. Statements 29
4.1.3. Broadband network (NBN) 30
4.2. Mobile telcos 31
4.2.1. Differentiation measures 31
4.2.2. Statements 31
4.3. Regulation 31
4.4. Content and service providers 33
5. Canada 35
5.1. Wireline telcos 35
5.1.1. Technical measures employed 35
5.1.2. Change in policy, from throttling to non-throttling 36
5.1.3. Statements 38
5.2. Mobile telcos 40
5.2.1. Differentiation measures 40
5.2.2. Statements 40
5.3. Regulation 40
5.3.1. Initiatives from the regulator (CRTC) 40
5.3.2. Parliamentary initiatives 42
5.3.3. Legal cases 43
5.4. Content and service providers 44
5.4.1. Google introduces “Video Quality Report” 44
5.4.2. The players' positions with respect to Net neutrality 45
Net Neutrality: International benchmark: how are telcos, content providers and regulators positioning themselves
www.idate.org © IDATE 2014 4
6. The United States 46
6.1. Wireline telcos 46
6.1.1. Technical measures employed 46
6.1.2. Statements 50
6.1.3. Piracy in the United States 53
6.2. Mobile telcos 54
6.2.1. Differentiation measures 54
6.2.2. Statements 57
6.3. Regulation 58
6.3.1. Initiatives from the regulator (FCC) 58
6.3.2. Bills 60
6.3.3. 700 MHz spectrum 60
6.3.4. President Obama's position 61
6.3.5. Legal cases 61
6.4. Content and service providers 64
7. Europe 67
7.1. Regulation 67
7.2. CEO Roundtable proposals 70
7.3. Slovenia and the Czech Republic 71
8. France 72
8.1. Wireline telcos 72
8.1.1. Technical measures employed 72
8.1.2. DNS hijacking 73
8.1.3. The five French ISPs versus Google (YouTube) 75
8.1.4. Free blocks all Google ads 75
8.1.5. Statements 75
8.2. Mobile telcos 77
8.2.1. Differentiation measures 77
8.2.2. Statements 78
8.3. Regulation 79
8.3.1. Regulator (ARCEP) 79
8.3.2. Draft legislation 80
8.3.3. Legal cases and proceedings 82
8.4. Content and service providers 83
9. Germany 85
9.1. Wireline telcos 85
9.1.1. Technical measures employed 85
9.1.2. Statements 86
9.2. Mobile telcos 87
9.2.1. Differentiation measures 87
9.2.2. Statements 88
9.3. Regulation 88
9.3.1. Position of the federal ministry of economics (BMWi) 88
9.3.2. The regulator's position (BNetzA) 89
9.3.3. Other regulatory elements 89
9.3.4. Legal cases 90
10. Italy 93
10.1. Wireline telcos 93
10.1.1. Technical measures employed 93
10.1.2. Statements concerning Net neutrality 94
10.2. Mobile telcos 95
10.2.1. Differentiation measures 95
10.2.2. Statements 95
10.3. Regulation 96
10.3.1. The regulator's position 96
10.3.2. Political positions 97
10.3.3. Legal cases 97
10.4. Content and service providers 99
11. The Netherlands 100
11.1. Wireline telcos 100
11.1.1. Technical measures employed 100
11.1.2. Billing systems 100
11.2. Mobile telcos 101
11.3. Regulation 102
11.4. Content and service providers 103
12. Norway 104
12.1. Wireline telcos 104
12.1.1. Technical measures employed 104
12.1.2. The case of NextGenTel 105
12.1.3. Statements 105
12.2. Mobile telcos 106
12.2.1. Differentiation measures 106
12.2.2. Statements 106
12.3. Regulation 107
12.4. Service and content providers 108
13. Spain 109
13.1. Wireline telcos 109
13.1.1. Technical measures employed 109
13.1.2. Statements 109
13.1.3. Billing system 110
13.2. Mobile telcos 111
13.2.1. Differentiation measures 111
13.2.2. Statements 111
13.3. Regulation 112
13.4. Content and service providers 113
14. The United Kingdom 114
14.1. Wireline telcos 114
14.1.1. Technical measures employed 114
14.1.2. Virgin Media offering Netflix with no traffic management 116
14.1.3. Statements 117
14.2. Mobile telcos 118
14.2.1. Differentiation measures 118
14.2.2. Traffic management 119
14.2.3. Statements 120
14.3. Regulation 122
14.3.1. The regulator's position 122
14.3.2. The government's position 125
14.3.3. Legal cases 125
14.4. Content and service providers 126
15. Japan 128
15.1. Wireline telcos 128
15.1.1. Technical measures employed 128
15.1.2. Statements 129
15.2. Mobile telcos 129
15.2.1. Differentiation measures 129
15.2.2. Statements 131
15.3. Regulation 131
15.3.1. Introduction: ISP competition in Japan is deemed healthy 131
15.3.2. The MIC Working Group on Net Neutrality 132
15.3.3. Guidelines for packet shaping 132
15.3.4. Conclusion: no specific regulation, guidelines are sufficient 133
15.3.5. Law enforcement on piracy 133
15.4. Content and service providers 134
16. South Korea 135
16.1. Wireline telcos 135
16.2. Mobile telcos 136
16.3. Regulation 137
16.4. Content and service providers 138

Tables and Figures

Table 1: Synthesis of the Net neutrality debate relating to fixed networks 17
Table 2: Synthesis of the Net neutrality debate relating to mobile networks 18
Table 3: Differentiation practices on fixed networks 20
Table 4: Differentiation practices on mobile networks 22
Table 5: Status of regulatory debates and policies 24
Table 6: Content and service providers' positions with respect to Net neutrality 26
Table 7: Excerpt from CRTC's 2012-15 work plan 42
Table 8: Dissatisfaction of users by ISP and service (% of respondents) 82
Table 9: ISP Get: flat rate plans segmented by connection speed 104
Table 10: Recap of data plan prices as of February 2010 112
Table 11: Allowable use of the word “unlimited” according to Ofcom 124

***

Figure 1: The key Net neutrality issues along the video distribution value chain 10
Figure 2: New sources of income for telcos 12
Figure 3: Classes of service proposed for Australia's NBN 30
Figure 4: List of ISPs who offer unmetered access to ABC iview service 34
Figure 5: Rogers' traffic management policy (current, after CTRC intervention in 2012) 36
Figure 6: Rogers' traffic management policy (before CTRC intervention in 2012) 37
Figure 7: Bell Canada's traffic management policy (before CTRC intervention in 2012) 37
Figure 8: Bell Canada's traffic management policy (current, after CTRC intervention in 2012) 38
Figure 9: CRTC letter to Rogers (Jan. 20, 2012) 43
Figure 10: Google's Video Quality Report launched in Janaury 2014 44
Figure 11: Evolution of download throughput of select ISPs over time 48
Figure 12: Netflix performance in the United States according to customers' ISP 50
Figure 13: Mozilla landing page during protest 53
Figure 14: Restrictions applied within the European Union 69
Figure 15: BEREC work on net neutrality 70
Figure 16: Enablers identified by WG1 71
Figure 17: Illustration of DNS hijacking by Orange 73
Figure 18: Message displayed on 12/01/2011 on the screens of Orange customers trying to connect to Megavideo74
Figure 19: Proposals contained in the Economic Affairs Committee report 81
Figure 20: TeleTu information on quality of service 98
Figure 21: Alice's current information on quality of service 98
Figure 22: Internet access plans priced by connection speed 101
Figure 23: Regulation in the Netherlands 103
Figure 24: Reasonable traffic management criteria 108
Figure 25: ONO's service bundles 110
Figure 26: Yoigo's VoIP add-on “Bono Voz IP”, and the La Infinita 35 tariff which already includes this VoIP option111
Figure 27: Ofcom presentation on Net neutrality (2006) 122
Figure 28: Degrees of traffic management 123
Figure 29: au smart pass, video pass, book pass and song pass

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