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The overall research objective is to measure the current use and future decision making-behavior toward IT technologies, specifically cloud computing. More than half of US and European respondents currently using cloud technologies find cloud computing technologies to be highly effective, which indicates that exposure to these technologies can lead to greater adoption. Over the next 3 years, adoption of cloud technologies is likely to increase. Overall, European businesses allocate a larger percentage of their revenue to IT budgets compared to their US counterparts. Small businesses allocate the largest portion of their IT budget to customer care, medium businesses on mobile devices, and large businesses on network security.


Research Objectives

The overall research objective is to measure the current use of and future decision-making behavior toward information technology (IT), specifically cloud computing technologies.
Specifically, Frost & Sullivan aims to:

Understand the IT-related challenges organizations face today

Assess the current and future use of enterprise communications technologies

Evaluate factors that drive investments in enterprise communications technologies

Gauge the communications infrastructure trends

Appraise the available IT budgets

Measure the impact the workface has on IT

Table Of Contents

Future of Cloud Computing Technologies in Enterprises in the United States and Europe
Table of Contents


Research Objectives and Methodology 4
Executive Summary 8
Perceived Effectiveness of Cloud Computing 10
Current and Future Use of Cloud Computing Technologies 12
Cloud-reliant and Cloud-lagging Users 16
Movement to the Cloud Details 20
Available IT Budgets 37
Impact of the Workforce on IT 40
Profile 44
The Frost and Sullivan Story 52

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