1. Market Research
  2. > Telecom Market Trends
  3. > The IBM: service assurance

The IBM: service assurance

  • April 2014
  • -
  • Analysys Mason
  • -
  • 18 pages

IBM is a worldwide IT infrastructure, software and services supplier. It delivers service assurance solutions to CSPs through its Cloud and Smarter Infrastructure (CSI) business unit. This profile provides an overview of IBM's financials, products and customers, as well as an analysis of its strengths, weaknesses, opportunities and threats in the service assurance market.

- IBM is a worldwide IT infrastructure, software and services supplier. It delivers service assurance solutions to communications service providers (CSPs) through its Cloud and Smarter Infrastructure (C&SI) business unit – an umbrella division for cloud and IT optimisation, enterprise endpoint management, and asset and facilities management.
- IBM is the second-largest service assurance vendor worldwide in terms of revenue, and is the market leader in two sub-segments: service management, and fault and event management.
- IBM has a broad portfolio of service assurance products and strong partnerships with all of the major infrastructure suppliers.
- The Tivoli Netcool portfolio of products provide service assurance functions and is part of IBM’s network management solution. IBM provides Netcool Network management as a single solution that combines IBM Tivoli Netcool/OMNIbus, IBM Tivoli Network Manager and IBM Tivoli Netcool Configuration Manager.
- In October 2013, IBM completed its acquisition of The Now Factory, a provider of customer experience management (CEM) and customer experience analytics solutions for CSPs.1

Table Of Contents

The IBM: service assurance

View This Report »

Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 24 Million searchable statistics with tables, figures & datasets
  • More than 10,000 trusted sources
24/7 Customer Support

Talk to Veronica

+1 718 514 2762

Purchase Reports From Reputable Market Research Publishers
Content Delivery Network Market by Type, Core Solution, Adjacent Services, Service Providers, and Region - Global Forecast to 2021

Content Delivery Network Market by Type, Core Solution, Adjacent Services, Service Providers, and Region - Global Forecast to 2021

  • $ 5650
  • Industry report
  • November 2016
  • by MarketsandMarkets

“Increasing volume of data content over internet is expected to drive the growth in the market” MarketsandMarkets forecasts the global Content Delivery Network (CDN) market to grow from USD 6.05 billion ...

Telecom Cloud Billing Market by Type of Billing, Cloud Platform, Deployment, End User, Service, Rate of Charging Mode, and Region - Global Forecast to 2021

Telecom Cloud Billing Market by Type of Billing, Cloud Platform, Deployment, End User, Service, Rate of Charging Mode, and Region - Global Forecast to 2021

  • $ 5650
  • Industry report
  • December 2016
  • by MarketsandMarkets

“Lower operational and administration cost is driving the growth of the telecom cloud billing market” MarketsandMarkets: The telecom cloud billing market size is estimated to grow from USD 2.49 billion ...

Cloud Content Delivery Network Market by Type, Core Solution, Adjacent Services, Organization Size, Vertical, and Region - Global Forecast to 2021

Cloud Content Delivery Network Market by Type, Core Solution, Adjacent Services, Organization Size, Vertical, and Region - Global Forecast to 2021

  • $ 5650
  • Industry report
  • December 2016
  • by MarketsandMarkets

“Increasing volume of data content over the cloud is expected to drive the market” MarketsandMarkets forecasts the global cloud Content Delivery Network (CDN) market to expand from USD 1.81 billion ...

Next Gen Telcos

December 2016 $ 3450

Ict Investment Trends In Telco

November 2016 $ 2995

ref:plp2014

Reportlinker.com © Copyright 2017. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.