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Netherlands - Telecoms, IP Networks, Digital Media and Forecasts

  • March 2014
  • -
  • Paul Budde Communication Pty Ltd
  • -
  • 120 pages

Further market consolidation indicative of improved services and lower customer costs into 2014
The mature Dutch telecom market has one of the most progressive broadband sectors in the world, with effective cross-platform competition stimulated by numerous fibre deployments. There is also strong competition in the mobile sector, and a progressive digital TV platform with the services of the dominant cable companies being complemented by KPN's Digitenne and IPTV offerings.

With the broadband penetration rate among the highest in the world, the Netherlands benefits from comprehensive DSL and cable networks and a government-stimulated emphasis on fibre network roll-outs. The acquisition by Liberty Global of the remaining shares in Ziggo will provide a competitor to KPN with near national reach, stimulating each operator to upgrade their networks to avoid churn and retain their customer base. In this environment, customers can anticipate improved network capabilities in coming years, and competitive pricing for services.

The Dutch TV market benefits from a comprehensive cable network reaching almost all TV homes, together with upgraded DSL networks which provide IPTV services to most households. The country was the first to complete the move to DTTV broadcasting, in late 2006. Its excellent broadband infrastructure also forms the bedrock of popular bundled services offered by KPN and the cable services of Ziggo and UPC Nederland.
The Netherlands has continued to show growth in the mobile market. In common with other advanced European markets, the 3G and 4G sectors are the main drivers for subscriber growth, with much emphasis among operators to extend their LTE footprints nationally.
Data in this report is the latest available at the time of preparation and may not be for the current year

Table Of Contents

Netherlands - Telecoms, IP Networks, Digital Media and Forecasts
1. Key Statistics
2. Telecommunications Market
2.1 Overview of the Netherlands' telecom market
3. Regulatory Environment
3.1 History
3.1.1 EU regulatory framework
3.1.2 Revised NFR
3.2 Regulatory authority
3.2.1 Netherlands Post and Telecommunications Authority (OPTA)
3.3 Authority for Consumers and Markets (ACM)
3.4 Telecom sector liberalisation in the Netherlands
3.4.1 Privatisation of KPN Nederland
3.4.2 Interconnect
3.4.3 Access
3.4.4 Number Portability (NP)
3.4.5 Carrier PreSelection (CPS)
4. Fixed Network Operators
4.1 Overview of operators
4.1.1 Royal Koninklijke PTT Nederland (KPN)
4.1.2 UPC Nederland
4.1.3 Scarlet Telecom
4.1.4 Tele2 Netherlands
4.1.5 Ziggo
5. Telecommunications Infrastructure
5.1 National telecom network
5.2 International infrastructure
5.3 Regulatory issues
5.4 Wholesaling
5.4.1 Wholesale Line Rental (WLR)
6. Broadband Market
6.1 Overview
6.2 Wholesale broadband access
6.3 Broadband statistics
6.4 Government support
6.4.1 Historical overview
6.4.2 Broadband Expert Group
6.4.3 Task Force Next Generation Networks
6.5 Broadband and smart grids
6.6 Cable modems
6.6.1 Market overview
6.6.2 Ziggo
6.6.3 UPC Nederland
6.7 Asymmetrical Digital Subscriber Line (ADSL)
6.7.1 Market overview and statistics
6.7.2 Leased lines
6.7.3 ADSL2+
6.7.4 VDSL
6.7.5 Rival networks
6.8 FttP networks
6.8.1 Market overview and statistics
6.8.2 Regional characteristics
6.8.3 Regulating fibre
6.8.4 Helping muni fibre
6.8.5 Fibre and trans-sector policies
6.8.6 Needing a national approach
6.8.7 Wholesale fibre
6.8.8 Open Access Model
6.8.9 KPN
6.8.10 Other operators
6.8.11 Government, councils and telcos involved
6.8.12 Ethernet-to-the-Home (EttH)
6.8.13 Cablecos and fibre
6.9 Broadband Powerline (BPL)
6.10 Wireless broadband
6.10.1 Wireless Local Loop (WLL)
6.10.2 Wireless LANS/WiFi
6.10.3 Brief provider overview
6.10.4 WiMAX
6.10.5 Mobile broadband
6.10.6 Internet via satellite
7. Digital Media
7.1 Overview
7.1.1 Key general trends
7.1.2 Business models
7.1.3 Regulatory issues
7.2 Digital TV
7.2.1 Overview
7.2.2 Digital Terrestrial TV (DTTV)
7.2.3 Free-to-Air (FTA) TV
7.2.4 Interactive TV (iTV)
7.2.5 TV-over-DSL (IPTV)
7.2.6 Video-on-Demand (VoD)
7.2.7 VoIP
7.2.8 Cable TV
7.2.9 Satellite TV
8. Mobile Communications
8.1 Overview of the Netherlands' mobile market
8.1.1 Mobile statistics
8.1.2 Operator market shares
8.2 Regulatory issues
8.2.1 Spectrum regulations and spectrum auctions
8.2.2 Mobile Termination Rates (MTRs)
8.2.3 Mobile number portability (MNP)
8.2.4 Roaming
8.2.5 Network neutrality
8.2.6 Network sharing
8.3 Mobile technologies
8.3.1 Digital
8.3.2 Third Generation (3G) mobile
8.4 Major mobile operators
8.4.1 KPN
8.4.2 Vodafone
8.4.3 T-Mobile
8.4.4 Mobile Virtual Network Operators (MVNOs)
8.5 Mobile voice services
8.5.1 Prepaid
8.5.2 Satellite mobile
8.5.3 Mobile VoIP
8.6 Mobile Messaging
8.6.1 SMS
8.6.2 Multimedia Messaging Services (MMS)
8.7 Mobile data services
8.7.1 General Packet Radio Services (GPRS)
8.7.2 Push-to-Talk (PTT)
8.7.3 Enhanced Data rates for GSM Evolution (EDGE)
8.7.4 High-Speed Packet Access (HSPA)
8.7.5 Evolved HSPA (HSPA+)
8.7.6 Long-term Evolution (LTE)
8.7.7 Location-based services (LBS)
8.7.8 Near Field Communication (NFC)
8.7.9 Mobile TV
8.7.10 Machine-to-Machine (M2M)
9. Forecasts
9.1 Forecasts broadband subscribers 2010 - 2013; 2020
9.1.1 Scenario 1 higher broadband subscriber growth
9.1.2 Scenario 2 lower broadband subscriber growth
9.2 Forecasts mobile ARPU 2005 - 2010; 2015
9.3 Forecasts UMTS subscribers 2006 - 2015
Table 1 Country statistics 2013 (e)
Table 2 Telephone network statistics 2013 (Jun)
Table 3 Internet user statistics 2013 (e)
Table 4 Broadband statistics 2013 (e)
Table 5 Mobile statistics 2013 (e)
Table 6 National telecommunications authorities
Table 7 Fixed lines in services by type 2006 - 2013
Table 8 KPN MDF broadband accesses 2005 - 2012
Table 9 Unbundled MDF connections by type 2008 - 2013
Table 10 Historic - Cumulative mobile numbers ported 2002 - 2009
Table 11 CPS subscribers and WLR lines 2008 - 2013
Table 12 Fixed-line revenue (PSTN, VoB) 2006 - 2012
Table 13 Fixed-line traffic by type 2008 - 2013
Table 14 Fixed-line traffic revenue 2006 - 2014
Table 15 KPN net line loss 2005 - 2013
Table 16 KPN network channels (consumer), PSTN, ISDN, VoIP consumer 2005 - 2013
Table 17 KPN consumer market share by sector 2007 - 2013
Table 18 KPN subscribers by sector (consumer) 2005 - 2013
Table 19 KPN Group financial data 2004 - 2013
Table 20 KPN financial data by sector (Netherlands) 2005 - 2013
Table 21 UPC Nederland subscribers 2005 - 2013
Table 22 UPC Netherlands revenue (US$) and annual change 2005 - 2013
Table 23 UPC Netherlands revenue () 2007 - 2013
Table 24 Tele2 Netherlands residential subscribers by type 2007 - 2013
Table 25 Tele2 Netherlands revenue by type 2007 - 2013
Table 26 Ziggo financial data 2006 - 2013
Table 27 Ziggo subscriber data 2007 - 2013
Table 28 Fixed lines in service and teledensity 1999 - 2013
Table 29 Unbundled MDF connections by type 2008 - 2013
Table 30 Broadband household and IP-VPN penetration 2002 - 2013
Table 31 Historic - Broadband retail subscribers (cable modem, xDSL, fibre) 1999 - 2004
Table 32 Broadband retail subscribers (cable modem, xDSL, fibre) 2005 - 2014
Table 33 Broadband market share by technology 2008 - 2013
Table 34 DSL broadband connections by speed 2010 2013
Table 35 Cable broadband connections by speed 2010 2013
Table 36 Cable broadband connections by speed 2010 2013
Table 37 Fibre broadband connections by speed Jun 2013
Table 38 Proportion of broadband retail connections by speed 2010 - 2013
Table 39 Broadband penetration rate 1999 - 2014
Table 40 Broadband penetration by technology 2007 - 2013
Table 41 Netherlands internet bandwidth 1999 - 2012
Table 42 Cable modem subscribers 2000 - 2014
Table 43 Ziggo financial data 2006 - 2013
Table 44 Ziggo subscriber data 2007 - 2013
Table 45 UPC Nederland subscribers 2005 - 2013
Table 46 UPC Netherlands revenue and annual change (US$) 2005 - 2013
Table 47 UPC Netherlands revenue () 2007 - 2013
Table 48 KPN consumer retail broadband subscribers 2007 - 2013
Table 49 DSL market share of broadband subscribers 2004 - 2013
Table 50 ADSL subscribers 2000 - 2014
Table 51 Tele2 DSL subscribers 2006 - 2013
Table 52 KPN MDF broadband accesses 2005 - 2012
Table 53 FttP connections and subscribers 2006 - 2015
Table 54 Active business FttP connections 2008 - 2013
Table 55 Regulated LLU tariffs, by access network
Table 56 KPN/Reggefiber FttX connections and homes passed 2009 - 2013
Table 57 Mobile broadband subscribers via laptops 2009 - 2013
Table 58 Bundled services subscribers 2011 - 2013
Table 59 Market share of broadband in bundled services 2011 - 2013
Table 60 Market share of fixed-voice in bundled services 2011 - 2013
Table 61 Market share of TV in bundled services 2011 - 2013
Table 62 KPN subscribers with bundled services 2008 - 2013
Table 63 Digital TV distribution infrastructure market share 2003 2011
Table 64 TV retail revenue by platform 2006 2012
Table 65 TV subscribers by platform 2010 2013
Table 66 Digitenne subscribers 2006 - 2013
Table 67 KPN IPTV subscribers 2008 - 2013
Table 68 VoIP subscribers 2005 - 2014
Table 69 KPN VoIP subscribers 2005 - 2013
Table 70 Cable TV subscribers by type 2008 - 2013
Table 71 Cable TV households and penetration 2008 - 2013
Table 72 UPC Nederland cable TV subscribers 2005 - 2013
Table 73 UPC Netherlands revenue and annual change (US$) 2005 - 2013
Table 74 UPC Netherlands revenue () 2007 - 2013
Table 75 Ziggo cable TV subscribers 2007 - 2013
Table 76 Satellite TV households and household penetration 2002 2011; 2015
Table 77 Mobile services market revenue 2006 - 2014
Table 78 Mobile services revenue by sector 2008 - 2013
Table 79 Historic - Mobile (SIM) subscribers and penetration rate (regulator data) 1999 - 2004
Table 80 Mobile (SIM) subscribers and penetration rate (regulator data) 2005 - 2014
Table 81 Total mobile traffic 2007 - 2014
Table 82 Market share of subscribers by operator 2006 - 2013
Table 83 3G licence awards (spectrum, spectrum fees and admin fees) July 2000
Table 84 MTRs 2006 - 2008
Table 85 MTRs 2009 - 2012
Table 86 Wholesale termination revenue 2007 - 2012
Table 87 Historic - Cumulative mobile numbers ported 2003 - 2009
Table 88 European voice roaming charges 2007 - 2014
Table 89 European data roaming charges 2007 - 2014
Table 90 KPN mobile subscribers 1998 - 2013
Table 91 KPN mobile consumer retail and wholesale subscribers 2006 - 2013
Table 92 KPN international mobile service revenue by operator 2006 - 2013
Table 93 KPN mobile monthly ARPU 2006 - 2013
Table 94 Vodafone Netherlands financial data 2007 - 2013
Table 95 Vodafone Netherlands subscribers 2004 - 2013
Table 96 Vodafone Netherlands ARPU 2004 - 2013
Table 97 Vodafone Netherlands voice minutes 2004 - 2013
Table 98 T-Mobile Netherlands subscribers 2006 - 2013
Table 99 T-Mobile Netherlands financial data 2006 - 2013
Table 100 T-Mobile Netherlands mobile service revenue 2007 - 2013
Table 101 T-Mobile Netherlands ARPU 2006 - 2013
Table 102 MVNO subscribers 2005 - 2013
Table 103 Tele2 mobile subscribers 2007 - 2013
Table 104 Tele2 mobile revenue 2012 - 2013
Table 105 Prepaid and contract subscribers by market share 2008 - 2013
Table 106 Prepaid and contract subscribers 2007 - 2013
Table 107 SMS and data revenue 2008 - 2013
Table 108 SMS traffic 2008 - 2013
Table 109 Data traffic 2008 - 2014
Table 110 M2M connections 2010 - 2013
Table 111 Forecast broadband subscribers higher market growth scenario 2010 - 2013; 2020
Table 112 Forecast broadband subscribers lower market growth scenario 2010 - 2013; 2020
Table 113 Forecast mobile ARPU 2005 - 2010; 2015
Table 114 Forecast UMTS subscribers 2006 - 2015
Chart 1 Fixed lines in services by type 2006 2013
Chart 2 Unbundled MDF connections by type 2008 2013
Chart 3 Fixed-line traffic by type 2008 2013
Chart 4 KPN network channels (consumer), PSTN, ISDN, VoIP consumer 2005 2013
Chart 5 KPN subscribers by sector (consumer) 2005 2013
Chart 6 KPN Group financial data 2004 2013
Chart 7 KPN financial data by sector (Netherlands) 2005 2013
Chart 8 UPC Nederland subscribers 2005 2013
Chart 9 Tele2 Netherlands residential subscribers by type 2007 2013
Chart 10 Tele2 Netherlands revenue by type 2007 2013
Chart 11 Ziggo financial data 2006 2013
Chart 12 Ziggo operating and subscriber data 2007 2013
Chart 13 Unbundled MDF connections by type 2008 2013
Chart 14 Broadband subscribers (cable modem, xDSL, fibre) 2005 2014
Chart 15 Broadband market share by technology 2009 2013
Chart 16 Ziggo financial data 2006 2013
Chart 17 Ziggo operating and subscriber data 2007 2013
Chart 18 UPC Nederland subscribers 2005 2013
Chart 19 Digital TV distribution infrastructure market share 2003 2011
Chart 20 Cable TV subscribers by type 2008 2013
Chart 21 UPC Nederland cable TV subscribers 2005 2013
Chart 22 Ziggo cable TV subscribers 2007 2013
Chart 23 Mobile services t revenue by sector 2008 2013
Chart 24 Total mobile (SIM) subscribers and penetration rate (regulator data) 1999 2014
Chart 25 KPN Mobile consumer retail subscribers 2006 2013
Chart 26 KPN international mobile service revenue by operator 2006 2013
Chart 27 Vodafone Netherlands financial data 2007 2013
Chart 28 T-Mobile Netherlands financial data 2006 2013
Chart 29 MVNO subscribers 2005 2013
Chart 30 Prepaid and contract subscribers 2007 2013
Chart 31 SMS and data revenue 2008 2013
Exhibit 1 EU The New Regulatory Framework (NRF)
Exhibit 2 Fixed-to-mobile interconnections tariffs 2007 - 2009
Exhibit 3 Access and the local loop
Exhibit 4 Plan of action and targets 2003 - 2015
Exhibit 5 Overview of digital media
Exhibit 6 2.6GHz spectrum auction April 2010
Exhibit 7 Spectrum auction October 2012
Exhibit 8 Premium SMS market feature overview by operator 2010

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