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  4. > North American Primary Line Voice Tracker: First Quarter 2014

Residential customers continued to demonstrate their growing preference for cable- and IP- based voice services, rather than traditional wireline services. At the end of 1Q2014, telcos held 61.3% of market share, compared to 35.8% for cablecos, and 2.8% for VoIP providers.

Executive Summary
Residential customers continued to demonstrate their growing preference for cable- and IP- based voice services, rather than traditional wireline services. At the end of 1Q2014, telcos held % of market share, compared to % for cablecos, and % for VoIP providers. The total number of residential subscribers for all voice services declined by compared to 1Q2013. Telcos lost while cablecos gained 356,000, and VoIP providers gained. At the end of January, the U.S. FCC approved Order to assess the consumer impacts of telco migration from traditional, copper-based landline services to IP-based voice services.

Table Of Contents

North American Primary Line Voice Tracker: First Quarter 2014
Executive Summary 5
North America Voice Market 7
Market Engineering Measurements 8
Subscriber Competitive Landscape 9
Net Adds / (Losses) 11
Market Share Analysis 12
Revenue Analysis 14
United States Voice Market 15
Market Engineering Measurements 16
Subscriber Competitive Landscape 17
Net Adds / (Losses) 19
Market Share Analysis 20
Revenue Analysis 22
Canada Voice Market 23
Market Engineering Measurements 24
Subscriber Competitive Landscape 25
Net Adds / (Losses) 27
Market Share Analysis 28
Revenue Analysis 30
Voice Projections 31
Last Word 34
North America Voice Charts 36

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