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Marmalade Profile - Service offering evaluation and user rating

  • October 2013
  • -
  • Research2guidance
  • -
  • 29 pages

This report rates the cross-platform tool Marmalade by matching its service offering evaluation with its user ratings.
Marmalade is one of the most actively used cross-platform tools. This report aggregates all information about Marmalade into a comprehensive vendor-user comparison.

The report matches the vendor perspective with the the perspective and experience of Marmalade’s users:

- By showing and evaluating the vendor description
- By asking Marmalade’s users about their opinion and rating

The report's results results are based on two research projects conducted between May and August 2013.
The first project examined the features of the tools and the additional service offerings of the vendors. research2guidance invited 90 cross-platform tool vendors including Marmalade to provide company and tool information with the help of an online survey.
The second projects asked Marmalade users to share their experience with the tool. It shows an analysis on 16 dimensions including tool awareness, quality, performance, etc. The global online survey received 1,000 responses overall.

To allow the comparison of Marmalade with similar cross-platform tools, the report also compares the Marmalade ratings with the industry benchmark.

The report is a comprehensive decision support for users and potential users of Marmalade. All relevant aspects are considered: supported platforms, devices, industry focus, app category focus, time-to-learn, user support, app quality, time savings, cost-performance ratio, etc.

Read the report to:

- Find out how Marmalade can help you improve your cross-platform development
-- Hard facts like: which OS are supported
-- Targeted industries and user groups
-- Time to learn
-- App development improve when using Marmalade
-- Support service

Control the vendor facts with statements from Marmalade users:

-- How complex is Marmalade actually to learn?
-- How good do users the rate the quality of apps built with Marmalade?
-- How much time do developers actually save when using Marmalade?
-- How satisfied are they with support?
-- How good do Marmalade users rate their tool overall (cost of the tool compared to tool performance)?

Table Of Contents

Marmalade Profile - Service offering evaluation and user rating
1. Marmalade in a nutshell
2. About this profile
3. Scope of Marmalade's service offering
3.1. Device class and platform support and feature availability
3.2. Target user groups and industries
3.3. Estimated familiarization and development time
3.4. Marmalade offered support services
4. User rating of Marmalade service offering
4.1. User profiles and usage frequency
4.2. Targeted industries and preferred app categories by Marmalade users
4.3. Marmalade complexity evaluation
4.4. Achieved time savings
4.5. User satisfaction with platform, API and HW support
4.6. User satisfaction with Marmalade´s support service
4.7. User satisfaction with app quality
4.8. Cost-performance rating of Marmalade
5. Strenghts and weaknesses:
6. Appendix
6.1. Benchmarking methodology
6.2. List of figures and tables

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