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Further Reforms May Remain Unclear as Multiple Advancements in the Water Industry Continue

This research service focuses on the growth and improvement potentials of the Australian water industry and water utilities. This water industry is highly fragmented, with several small and medium-sized participants. Furthermore, the water industry is different by state/territory. Australia’s urban water sector’s administrative arrangements vary by jurisdiction and within jurisdictions; they also vary between metropolitan and regional urban areas. However, the focus for all water utilities is common—to mitigate water scarcity and rising energy prices, and improve customer service.

Executive Summary
-This study determines the growth and improvement potentials of the water industry and water utilities in Australia.
-The Australian water industry is highly fragmented, with more than 90% being small and medium enterprises.
-In addition, the water industry in Australia varies according to state or territory. Australia’s urban water sector’s administrative arrangements vary by jurisdiction and within jurisdictions, and they also vary between metropolitan and regional urban areas.
1 Australia lacks in freshwater availability in comparison to other Asia-Pacific countries by size of area. It faces the threat of water scarcity, and the problem is likely to be aggravated by the effects of climate change.
2 A large difference in the number of water utilities serving various jurisdictions may bring barriers in technological innovation, disparities in national water sustainability, and convergence of treatment solutions.
3 Administrative and regulatory bodies play important roles in the management of Australia’s water industry. As water governance is somewhat fragmented, these entities and institutions need to collaborate effectively to ensure Australia’s water security.

Executive Summary—Key Takeaways
1 Innovation and efficiency in the supply chain must be continuously asserted to mitigate the effects and threats of water scarcity in Australia. These include desalination, smart water systems, and recovery of resources.
2 Economic regulation is likely to remain an important tool in the Australian water industry. This is aimed to reduce or eliminate monopolistic practices, improve water services, and enhance cost efficiencies.
3 A gradual switch is needed from full government involvement to partial private ownership through privatization and public–private partnerships. This encourages holistic development and knowledge sharing in new technology deployment and innovative management solutions.
4 Water utilities need to adopt an open approach in dealing with water consumers as one of the steps in business and service sustainability.
5 Climate change has resulted in ever-changing weather patterns, which would require water utilities to create new solutions to handle unforeseen water crises.
6 Australian water utilities that utilize supervisory control and data acquisition system (SCADA) or any other information and communications technology (ICT) platforms for water management must identify and manage threats, be they hidden or obvious.

Table Of Contents

Strategic and Innovation Priorities for Australian Water Utilities—A CEO%s 360-Degree Perspective
1. EXECUTIVE SUMMARY

Executive Summary
Executive Summary—Key Takeaways

2. INTRODUCTION

Introduction
Definitions
Key Indicators—Geography
Key Indicators—Economic Activity
Key Indicators—Foreign Direct Investment
Key Indicators—Total Trade
Key Indicators—Socio-Economic Data
Key Indicators—Population Growth
Key Indicators—Immigration
Climate Change
Climate Change—Droughts and Floods
Key Takeaways and Implications

3. AUSTRALIAN WATER INDUSTRY OVERVIEW

Australian Water Industry Overview
Water Industry at a Glance
Water Use Segmentation
Overview of Water Industry Structure
Key Stakeholders
Governing Entities and Other Institutions
National Water Initiative
Market Participation
Accreditation of Companies
Business in the Water Industry
Key Takeaways and Implications

4. INNOVATION AND EFFICIENCY AS AN AUSTRALIAN MEGA TREND

Innovation and Efficiency as an Australian Mega Trend
Dynamic Ever-Shifting Environment
Water Scarcity Issue
Water Trading
Water Trading to Improve Water Security
Water Supply Chain
Areas to Innovate and Improve Efficiency
Key Takeaways and Implications

5. TECHNOLOGY AND INDUSTRY CONVERGENCE TO CHANGE AUSTRALIAN WATER INDUSTRY

Technology and Industry Convergence to Change Australian Water Industry
Desalination
Smart Water
Efficiency and Minimization
Membrane Technology for Industries
Recovery of Resources
Sludge Management
Membrane Bioreactor
Energy Conservation and Monitoring
Convergence Areas
Key Takeaways and Implications

6. ECONOMIC AND REGULATORY PRIORITIES

Economic and Regulatory Priorities
Economic Regulation Of Water
Economic Priorities
Framework for Water Utilities
Regulatory Directions for Water Utilities
Regulatory Priorities
Economic and Regulatory Priorities—In a Nutshell
Key Takeaways and Implications

7. LESSONS FROM BEST PRACTICES

Lessons from Best Practices
Water Utility Best Practices in Asia-Pacific
Water Utility Best Practices—Singapore
Water Utility Best Practices—Japan
Water Utility Best Practices—New Zealand
Water Utility Best Practices—China
Lessons from Best Practices
Factors for Effective Autonomy of Water Utilities
Key Takeaways and Implications

8. CUSTOMERS AS A STRATEGIC PRIORITY

Customers as a Strategic Priority
Industrial Enterprises
Industrial Water Consumption
Services Enterprises
Services Water Consumption
Customer Focus
Customers as Strategy for Performance Improvements
Key Takeaways and Implications

9. THE NEXT BIG THING

The Next Big Thing
Cybersecurity
Mix of Water and Energy
Desalination is Imminent
Utility Performance Crises and Factors that May Lead to Further Reforms
Key Success Factors
Legal Disclaimer

10. THE FROST and SULLIVAN STORY

The Frost and Sullivan Story
Value Proposition
Global Perspective
Industry Convergence
360º Research Perspective
Implementation Excellence
Our Blue Ocean Strategy

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