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Insurance Research Digest H1 2014

  • July 2014
  • -
  • TBRC Business Research
  • -
  • 16 pages

Insurance Research Digest H1 2014 finds that Insurers are turning to technology platforms in order to meet the dual challenge of lack of sales talent and customer dissatisfaction. Increased investment in technology and software is found globally, including collaborations with Fintech companies, and investment in actuarial software. Companies are seeing technology as a way to meet declining talent in the traditional adviser channel, and concerns over service quality. Many advisors are taking technology in their own hands and becoming more active in social media. In the meantime the overall insurance outlook is stable rather than spectacular with some newer markets offering the greatest returns.

Some highlights from the Digest include:
- Financial Services Companies’ Operatives Believe They Are Not Doing A Good Job For Customers
- Personal Financial Management Tools Set To Grow, But Financial Institutions Find Them Hard To Monetise
- Major Talent Shortfall For Insurance Agents
- Investment In Actuarial IT Set To Grow Rapidly
- US Insurance Advisors Have Grown to Love Social Media
- Wechat Becoming A Vital Tool To Communicate With Chinese Financial Services Customers
- Cuban Insurance Market Looking More Worth Risks


The Insurance Research Digest is a digest of all the most important research in the wealth and retail investments industry each quarter, gathered from over 50 sources including associations, consultants, market intelligence companies, investment banks, and industry participants. It covers the life insurance and general insurance industries globally.

Updated quarterly, the Digest allows you to:
- Quickly update yourself on the latest research findings, gathered and organised for you.
- Get our Expert Analysts’ perspectives on the latest research.
- Link through to the original research to review or purchase.

Table Of Contents

Insurance Research Digest H1 2014
Insurance Research Digest
Insurance Business Research Digest H1 2014
Global Insurance Research
Financial Services Companies Are Looking To Collaborate With Fintechs
Personal Financial Management Tools Set To Grow, But Financial Institutions Find Them Hard To Monetise
There Is A Major Talent Shortfall For Insurance Agents
IT Spending by Insurance Companies Increasing with Latin America Leading the Way
Customers Happy With Faceless Financial Services Buying Experience
Environmental Liability Market Working Well
The Most Attractive Financial Services Customers Are Going Online Most
Financial Services Companies' Operatives Don't Believe They Are Doing A Good Job For Customers
Asset Management Offerings for Defined Contribution Funds Not Successful
Investment In Actuarial IT Set To Grow Rapidly
US Insurance Research
US Insurance Advisers Have Grown to Love Social Media
US Consumers Expect Mobile Access to Insurers
Middle Income Families Unable To Save
Indexed Annuity Buyers Taking Guaranteed Lifetime Withdrawal Benefits
In-Plan Guarantees Increasing In Popularity in the US Pensions Market
The Majority Of US Clients Stay With Their Financial Advisor for the Long-Term
Younger US Investors Prefer Brokerage Accounts To Pensions And Use Online Tools Heavily
Retirees Are Much More Diverse In Their Incomes Than Insurers May Assume
Consumers Have Specific Needs From Providers And Advisors During The Pre Retirement Period
European Insurance Research
Property Prices Diverging in Germany
UK Motor Insurers Spending Heavily On Advertising
The Car Insurance Market In The UK is Shrinking
European Insurers Paid Out €948bn In Claims In 2012
Asian Insurance Research
Wechat Becoming A Vital Tool To Communicate With Chinese Financial Services Customers
Use of Mobile by Chinese Insurance Customers Remains Limited
Insurance Aggregator Business Proliferating in Japan
Emerging Markets Insurance Research
Myanmar's Opening Insurance Market is Attractive
The Cuban Insurance Market Looking More Worth the Risks
Life Insurance Market In Cambodia Getting Started
Appendix
Abbreviations
Currencies
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