Global Automated Teller Machines (ATMs) Industry

  • June 2014
  • -
  • Global Industry Analysts
  • -
  • 247 pages

This report analyzes the worldwide markets for Automated Teller Machines (ATMs) in Thousand Units. The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, Middle East, and Latin America. Annual estimates and forecasts are provided for the period 2013 through 2020. Also, a seven-year historic analysis is provided for these markets. Market data and analytics are derived from primary and secondary research. Company profiles are primarily based on public domain information including company URLs. The report profiles 34 companies including many key and niche players such as -

Diebold, Inc.
Euronet Worldwide, Inc.
Fujitsu Frontech Limited
GRG Banking Equipment Co. Ltd.
Hantle USA

Table Of Contents




I. INTRODUCTION, METHODOLOGY and PRODUCT DEFINITIONS

Study Reliability And Reporting Limitations I-1
Disclaimers I-2
Data Interpretation and Reporting Level I-2
Quantitative Techniques and Analytics I-3
Product Definitions and Scope of Study I-3


II. EXECUTIVE SUMMARY

1. INDUSTRY OVERVIEW II-1
Automated Teller Machines (ATMs): An Omnipresent Modern
Convenience II-1
Table 1: World Automatic Teller Machine Market by Geographic
Region (2013): Percentage Breakdown of Off-Premise and
On-Premise ATM Deployments for Asia Pacific, Central and
Eastern Europe, Latin America, Middle East and Africa, North
America and Western Europe (includes corresponding
Graph/Chart) II-3

Table 2: Annual Usage of Banking Channels Worldwide: Ranked
by Customer Preference (includes corresponding Graph/Chart) II-4
Modern ATMs: Much More than Just Cash Dispensing Machines II-4
Table 3: Factors Influencing ATM Channel Integration:
Percentage Breakdown by Attribute (includes corresponding
Graph/Chart) II-5
Recession in Retrospect and the Road Ahead II-5
The 2007-2009 Recession II-5
Reviving Global Economy Stimulates Demand for ATMs II-6
Table 4: Economic Growth (%) Worldwide by Region: 2011-2014E
(includes corresponding Graph/Chart) II-8
Encouraging Outlook for Financial Services Signal Growth II-8
Outlook II-9
Competitive Landscape II-10
Intense Competition on the Cards for the Market Leaders II-10
Table 5: Leading Players in the Global ATM Market (2013):
Percentage Market Share Breakdown of Volume Sales for
Diebold Incorporated, NCR Corporation, Wincor and Others
Financial Services Industry Witness Consolidation Trends
(includes corresponding Graph/Chart) II-10
Financial Services Industry Witness Consolidation Trends II-11
Table 6: Global ATM Deployments at Non-Bank Locations
(2013): Percentage Breakdown of Units for Convenience
Stores, Department Stores, Drug Stores, Fast Food Centers,
Grocery Stores, Malls and Others (includes corresponding
Graph/Chart) II-11
Multi-Vendor ATM Software: The New Norm II-11
Table 7: Global ATM Multi-Vendor Software Utilization by
Number of ATMs (2008, 2013 and 2018F) (includes corresponding
Graph/Chart) II-12

Table 8: Leading Providers of ATM Multi-Vendor Software
(2013): Percentage Share Breakdown of Volume Sales for NCR,
Shenzhen Zijin, Wincor Nixdorf and Others (includes
corresponding Graph/Chart) II-13

Table 9: Factors Influencing the Shift in ATM Software:
Percentage Share Breakdown by Significance (includes
corresponding Graph/Chart) II-13
Demand for Multiple Services Transform ATM System Functionality II-13
Independent ATM Deployers (IADs) to Essay Significant Role II-14
Key Challenges for IADs II-14
Shared Regional ATM Networks Resorting to Mergers and
Acquisitions II-15
Other Significant Trends II-15

2. MARKET TRENDS, ISSUES and DRIVERS II-16
Unchallenged Dominance of Cash: A Strong Growth Driver II-16
Table 10: Factors Influencing Use of Cash: Percentage
Breakdown by Consumer Preference (includes corresponding
Graph/Chart) II-16

Table 11: Growth in Cash as a Payment Instrument in Select
Countries: CAGR for the Period 2000-2011 (includes
corresponding Graph/Chart) II-17
Mobile Technology Revolutionizes ATM Functionality II-17
Opportunity Indicators II-19
Table 12: World Market for Mobile Handsets: Breakdown of
Volume Sales in Million Units for Years 2011, 2013E and 2015P
(includes corresponding Graph/Chart) II-19

Table 13: Worldwide Mobile Penetration Rate (%) by
Geographic Region: January 2014 (includes corresponding
Graph/Chart) II-19

Table 14: Worldwide Mobile Penetration (as a Percentage of
Total Population) For Select Countries: January 2014
(includes corresponding Graph/Chart) II-20

Table 15: Global Mobile Phones Market: Percentages Share
Breakdown of Shipments by Feature Phones and Smartphones for
the Years 2010 through 2015P (includes corresponding
Graph/Chart) II-20
Mobile Users Top up Pre-Pay Phone Accounts via ATMs II-21
Increasing Sales of Smartphones Promote ATM- Mobile Convergence II-21
Table 16: Global Market for Smartphones: Volume Sales in
Million Units for 2011, 2013, 2015 and 2018 (includes
corresponding Graph/Chart) II-23

Table 17: World Smartphone Penetration for Select Countries
(as a Percentage of Mobile Phone Users): 2013 (includes
corresponding Graph/Chart) II-23

Table 18: Worldwide Smartphone Penetration (as a Percentage
of Total Population) for Select Countries: January 2014
(includes corresponding Graph/Chart) II-24
Contactless ATM Transactions: The Future of Banking II-24
Contactless Card Readers II-25
Robust Branch Automation Initiatives Offer Significant Growth
Opportunities II-25
Video Teller Machines to Head Branch Transformation II-26
The Rise of Personal Teller Machines to Improve Operational
Efficiency II-27
Technology Advancements: Spearheading Growth II-27
Remote Deposit Capture: A New Technology to Expedite Deposits
at ATM II-28
Improved Data Storage and Transmission Reduce ATM Service Costs II-28
ATM Virtualization II-29
Cloud Technology to Slash Data Storage Costs II-29
4G-Connectivity to Improve ATM Efficiency II-29
Triple DES and RKT Technologies II-30
Requirements for Triple DES II-30
Software II-30
Encrypting PIN Pad (EPP) II-30
Web-Based Technology II-30
Wireless Technology in ATMs II-31
Talking ATMs for Visually Handicapped II-31
Novel ATM Technologies for Target Marketing II-31
ATM Design Innovations II-31
Select ATMs with Innovative Features II-32
Continuous Rise in Off-Premise ATM Installations Worldwide
Bode Well for the Market II-33
Table 19: Global Market for ATMs by Location (2013):
Percentage Breakdown of Installed Base for Drive Through,
Hall, Lobby, Off-Site and Through the Wall (includes
corresponding Graph/Chart) II-34
ATM Security: Crucial to Improving Consumer Confidence II-34
Security Measures by Leading ATM Makers II-35
Recent Biometric Advancements in ATM Security II-35
Fingerprint Scanners II-36
Facial Recognition II-36
Iris Recognition II-36
Voice Recognition II-36
Alternative Technologies to Improve ATM Security II-36
ATM Fraud: A Global Menace II-36
Currency and Card Fraud II-37
Skimming II-37
Card Trapping/Fishing II-37
Currency Trapping/Fishing II-37
Logical/Data Attacks II-37
Malware and Hacking II-37
Physical Attacks II-38
ATM Standards: Work in Progress II-38
Card-Based EACS: A Popular Choice of Access Control Strategy II-38
Banking and Financial Services: One of the Most Promising End-
use Sector for Card Based EACS II-39
Expanding ATM Functionalities Enhance Self-Service Experience II-40
Two-Way Video Communications II-40
Two-Dimensional Bar Code Scanners II-40
Additional Functionalities to Improve Revenue Streams II-41
ATM Cash Recycling to Gain Prominence II-41
PCI DSS Compliance Promotes Windows 7 Migration of ATMs II-42
Table 20: Global Market for ATM Software by OS - Before XP
EOL (2014): Percentage Breakdown of Volume Usage for XP and
Others (includes corresponding Graph/Chart) II-42

Table 21: Global Market for ATM Software by OS - After XP EOL
(2014): Percentage Breakdown of Volume Usage for XP and
Others (includes corresponding Graph/Chart) II-43
Outsourcing of Select ATM Operations in the Pipeline II-43
Developing Countries to Turbo Charge Future Growth in the Market II-44
Explosive Demand for ATM Cash Withdrawals Boosts ATM
Installations II-44
Table 22: ATM Density Worldwide (per 100,000 adults): 2012
(includes corresponding Graph/Chart) II-45

Table 23: Global Installed Base of ATMs - Geographic Regions
Ranked by CAGR for 2013-2020: India, China, Mexico, Russia,
France, Brazil, UK, South Korea, Australia, Germany, Italy,
Japan, Canada, Spain and the US (includes corresponding
Graph/Chart) II-46

Table 24: GDP Growth for Key Developed and Developing
Countries: 2003-2013 (includes corresponding Graph/Chart) II-47

Table 25: Payment Transaction Trends in Developed Markets by
Category (2013 and 2014F): Percentage Breakdown of Transaction
Value for Card, Cash, Checks/Other Papers and Electronic/ACH
(includes corresponding Graph/Chart) II-48

Table 26: Payment Transaction Trends in Emerging Markets by
Category (2013 and 2014F): Percentage Breakdown of Transaction
Value for Card, Cash, Checks/Other Papers and Electronic/ACH
(includes corresponding Graph/Chart) II-48
Expanding Middle Class Population in the Developing Countries
Spur Market Growth II-49
Table 27: World Middle Class Population (2012 and 2030F):
Percentage Share Breakdown by Region - Asia-Pacific, Europe,
Latin America, Middle East and Africa and North America
(includes corresponding Graph/Chart) II-49

Table 28: Global Young Population (Below 30 years) for 2012:
Breakdown by Geographic Region (includes corresponding
Graph/Chart) II-49
India and China: Important Potential Future Markets II-50
Table 29: Ten Largest Populated Countries Worldwide (July
2013): Total Population (in Millions) by Age Group 0-14
Years, 15-44 Years, 45-64 Years, and 65+ Years for China,
India, USA, Indonesia, Brazil, Pakistan, Nigeria,
Bangladesh, Russia and Japan (includes corresponding
Graph/Chart) II-50

Table 30: Ten Largest Populated Countries Worldwide (July
2013): Percentage Population by Age Group 0-14 Years, 15-44
Years, 45-64 Years, and 65+ Years for China, India, USA,
Indonesia, Brazil, Pakistan, Nigeria, Bangladesh, Russia and
Japan (includes corresponding Graph/Chart) II-51

Table 31: 15-64 Year Population as a Percentage of Total
Population in Select Countries (2012) II-52
ATM Fee on the Rise: A Cause for Concern II-52
Banking Industry: A Macro Perspective II-53
Heading Towards a Checkless Banking Society II-53
Technology, Consolidation and Deregulation II-53
ATMs: Forerunners in the Debit Card Market II-53
Online Banking: A Convenient Mode of Banking II-54
Masters in the Cashless Economy II-54
Mobile Banking: The New Face of Banking II-54
Role of ATMs in the Banking Sector II-55
Changing Banking Strategies with Regard to ATMs II-55
Promotional Schemes Increase ATM Usage II-55

3. PRODUCT OVERVIEW II-56
ATMs: An Important Banking Product II-56
ATMs Defined II-56
Requirement of Standardized Availability Definitions II-57
ATM Functioning II-57
Definitions of Availability II-57
Hardware Availability II-57
Cardholder Availability II-57
Authorization Availability II-58
Measuring and Reporting II-58
Environments in ATM Delivery System II-59
Advantages of ATMs II-59
Types of ATMs II-59
ATMs: Instruments for Wresting Competitive Advantage II-60
Size and Spread of ATM Network II-60
Surcharges and Foreign Fees II-60
Density of ATM Network Vs Level of Fees/Surcharges II-60

4. PRODUCT INNOVATIONS/INTRODUCTIONS II-61
Nautilus Hyosung to Introduce EMV Kit for NH1500 II-61
Diebold Federal Credit Union Tests Cardless ATM II-61
Wright-Patt Credit Union Introduces Advanced ATM Technology in
Ohio II-61
NCR Launches Skimming Protection Solution II-61
Barclays Zimbabwe Rolls Out Advanced ATMs II-62
Diebold Deploys Opteva ATM Units in California II-62
SatADSL Rolls Out New Satellite Solution in East Africa to
Support ATM Network Deployment II-62
Verizon Introduces Wireless Routers for Managed Wireless ATM
Service II-63
BOCHK Launches Voice Navigation ATM II-63
TCPSL to Introduce Indicash White ATMs in Maharashtra II-63
Mackeen Technology to Introduce Advanced ATM Solutions II-63
Robocoin Technologies Launches Bitcoin ATM II-64
First National Bank Introduces Slimline ATM II-64
MTN Ghana Unveils ATM Cash Out Service II-64
Bank of America Unveils ATM with Teller Assist Service II-64
Emirates NBD and NCR Partner to Introduce Aptra Interactive
Teller Machine in Gulf Region II-65
NCR Introduces Contactless ATMs in Poland II-65
Diebold Unveils Diebold 429 ATM II-65
Citibank Introduces Citibank Express ATM in Asia II-66
Wells Fargo to Introduce ATM Text Receipts II-66
Diebold Unveils Contactless Card Reader II-66
HSBC to Introduce Talking ATMs II-66
Payment Alliance International Offers Currency Conversion
Feature in ATMs II-66
Zoho Rolls Out Machine-to-Machine Software Solution II-67
Citibank Korea Launches Wheelchair-Friendly ATMs II-67
Central Bank of Nigeria to Launch Coin Dispensing ATMs II-67
First Bank of Nigeria Launches Card-Less ATM Fund Transfer
Service II-67
Central Bank of Nigeria to Unveil ATMs with Graphics II-68
Sharjah Islamic Bank Introduces Visually Impaired-Friendly ATM II-68
NCR Unveils NCR SelfServ 14 ATM II-68
ADT Business Solutions Rolls Out New ADT® Anti-Skim ATM
Security Solution II-68
Myanmar Foreign Trade Exchange Bank to Launch Multi-Currency
Exchange ATMs II-69
Advantech Launches AIMB-501 Micro-ATX Motherboard II-69
NCR Launches Interactive ATMs II-69
Capitec Bank Unveils ATM Cash Recycler II-70
Fujitsu and Hitachi Introduce Palm-Vein Scanner Technology II-70
Union Bank of India Introduces Talking ATM for Disabled II-70
GRG Banking ATMs to Offer Card-Issuing Function II-70
Ogaki Kyoritsu Bank to Introduce Cardless ATMs II-71
Standard Chartered Bank Indonesia Introduces Talking ATM II-71
BANK Islam Brunei Darussalam Introduces biometric ATM II-71
Diebold to Launch Prototype for First Virtualized ATM II-71
Kontanten Group Introduces Cash ATM II-72
NCR Launches New ATM for Illiterate People II-72
MandT Announces Successful Development of Anti-Skimming Device
for ATMs II-72
Hitachi Introduces Range of Recycle ATMs II-72
FNB Announces Introduction of New Mobile-Based ATM Cash
Withdrawal Service II-73

5. RECENT INDUSTRY ACTIVITY II-74
Paycorp Takes Over Saicom Group II-74
Euronet Worldwide Signs Agreement with Diebold for Opteva® II-74
Diebold Takes Over Cryptera II-74
TestLink Takes Over ATM Parts Plus II-75
OKI to Set Up New Unit in India II-75
Cardtronics USA Purchases Assets of Automated Financial II-75
Banco Bilbao Vizcaya Argentaria Selects Wincor Nixdorf II-75
Cardtronics to Introduce Deposit Facility in Allpoint ATMs II-76
Elan Financial Services Selects Diebold’s Opteva 923 Services II-76
Welch ATM Takes Over ATM Portfolio of Thillens II-76
Diebold Signs Agreement with Accenture II-76
T-Mobile Enters into Agreement with Allpoint Network II-77
Commonwealth Bank to Add New Feature in Mobile Application II-77
NCR Enters into Agreement with Exito Group II-77
Westpac and UnionPay Signs Agreement II-77
Tyndall Federal Credit Union Signs Agreement with Diebold II-78
Sinergia Selects INETCO Systems and NCR II-78
Moneycorp Installs Weatherized NCR SelfServ ATMs II-78
China Construction Bank Implements ATM eLock Management Solution II-78
Hitachi-Omron Terminal Solutions Installs New HT-2845-V Cash
Deposit and Cash Recycling ATMs II-79
Cardtronics Canada Signs ATM Branding Agreement with CIBC II-79
Banco Bilbao Vizcaya Argentaria Selects Wincor Nixdorf II-79
Fidelity Bank Ghana and Airtel Ghana Enter into Partnership II-80
Social Security System and Philippine National Bank Ink Agreement II-80
Welch ATM Inks Agreement with Banco do Brasil Americas II-80
Rite Aid Opts for Payment Alliance International II-80
Department of Posts India to Unveil India Post ATM Automated
Teller Machine II-81
Cardtronics Enters into Partnership with Scotiabank Mexico II-81
NCR Takes Over uGenius Technology II-81
Cardtronics Takes Over Cardpoint II-81
Cardtronics Takes Over Assets of Merrimak ATM Group II-82
Welch ATM Takes Over One Point Financial II-82
TestLink Takes Over Airis ATM Technologies II-82
Spark ATM Systems Takes Over ATM Fleet of CashAxcess II-82
Flite Banking Centers Takes Over Operations and Assets of ATM
Ventures II-82
CMS Info Systems Secures Contract from State Bank of India 2012 II-82
Diebold Enters into ATM Service Agreement with Garda II-83
American Eagle Federal Credit Union Enters Agreement with
Allpoint Network for Surcharge-Free ATMs II-83
Ezeatm Signs ATM Supplier Agreement with DeliLink forTopz
Shopz Group II-83
Ezeatm Inks Distribution Agreement with NEOICP Korea II-83
GRG International Inks MoU with MPCON to Supply ATM and Cash
Dispensers in India II-84
Kontanten Inks Outsourcing Agreement with Skandiabanken for ATMs II-84
Diebold Snaps Up Altus II-84
GRG International Takes Over Triton Systems II-84
Cardtronics Acquires ATM Network II-84
Kontanten Takes Over ATM Net from Point II-85
Tata Communications Banking InfraSolutions Secures Contract to
Deploy ATMs for Public Sector Banks II-85
PULSE and Busey Bank Sign Long-Term Agreement II-85
Hughes Communications India Obtains Contract for Ministry of
Finance ATM Project II-85
Chengdu Santai Electronics Industry Signs Contract with Bank
of China II-86
Payment Alliance International Enters into Partnership with
Planet Payment II-86
FIRST National Bank Swaziland and Swaziland Electricity Enter
into Partnership II-86
PULSE Signs Long-Term Agreement with Motorola Employees Credit
Union II-86
First Financial Bank Enters into Partnership with NCR II-86
DirectCash Enters into Partnership with Visa Canada II-87
Suncorp Bank and Diebold Sign Five-year Integrated Services
Agreement II-87
Stack's Bowers Galleries to Install GOLD to go ATM at Golden
Nugget Casino II-87
Cardtronics Acquires Can-Do-Cash II-88
Euronet Ukraine to Purchase ATMs from UkrSibbank II-88
Seven Bank Acquires FCTI to Expand ATM Network II-88
Burroughs Acquires Absolute ATM Services II-88
DirectCash Payments Acquires Customers II-88
DirectCash Payments Acquires ATM Business of InfoCash Holdings
Limited II-89
Glory to Purchase Talaris from Carlyle Group II-89
Cardtronics USA Acquires EDC ATM Subsidiary and Efmark Deployment II-89
Cashzone Acquires OnmiCash II-89
Wincor Nixdorf Signs Agreement with GCA II-89
Mercantile Bank Announces Extension of ATM Sponsoring
Agreement with ATM Solutions II-90
Customers and BOQ Ink Agreement II-90
Euronet Worldwide Acquires cash4you ATMs from Diebold Poland II-90
I-design Group Bags Contract from Barclay Bank II-90
Poste Italine and Wincor Nixdorf Ink ATM-deployment Agreement II-91
Wincor Nixdorf Inks Agreement with Kreissparkasse Peine II-91
Euronet Worldwide Takes Over PayNet II-91
Cardtronics Canada Takes Over Mr. Cash ATM Network II-91
Cardtronics Acquires Access to Money II-92
Expert Group to Take Over Pertego Capital II-92
TPG Acquires Minority Interest in AGS Transact Technologies II-92
Euronet Germany and Ikano Bank Ink ATM Outsourcing Agreement II-92

6. FOCUS ON SELECT PLAYERS II-93
Diebold, Inc. (USA) II-93
Euronet Worldwide, Inc. (USA) II-93
Fujitsu Frontech Limited (Japan) II-94
GRG Banking Equipment Co. Ltd (China) II-94
Guangzhou KingTeller Technology Co., Ltd (China) II-94
Hantle USA (US) II-95
Hitachi-Omron Terminal Solutions, Corp. (Japan) II-95
Itautec (Brazil) II-95
NCR Corporation (USA) II-95
Nautilus Hyosung America, Inc. (US) II-96
Renome-Smart LLC (US) II-96
VeriFone Systems Inc. (USA) II-96
Wellington Technologies Inc. (USA) II-97
Wincor Nixdorf International GmbH (Germany) II-97

7. GLOBAL MARKET PERSPECTIVE II-98
Table 32: World Recent Past, Current and Future Analysis for
Automated Teller Machines by Geographic Region/Country - US,
Canada, Japan, Europe, Asia-Pacific (excluding Japan), Middle
East, and Latin American Markets Independently Analyzed with
Installed Base in ‘000 Units for Years 2013 through 2020
(includes corresponding Graph/Chart) II-98

Table 33: World Historic Review for Automated Teller Machines
by Geographic Region/ Country - US, Canada, Japan, Europe,
Asia-Pacific (excluding Japan), Middle East, and Latin
American Markets Independently Analyzed with Installed Base in
‘000 Units for Years 2006 through 2012 (includes corresponding
Graph/Chart) II-99

Table 34: World 15-Year Perspective for Automated Teller
Machines by Geographic Region/Country - Percentage Breakdown
of Installed Base for US, Canada, Japan, Europe, Asia-Pacific
(excluding Japan), Middle East, and Latin American Markets for
Years 2006, 2014 and 2020 (includes corresponding Graph/Chart) II-100


III. MARKET

1. THE UNITED STATES III-1
A.Market Analysis III-1
Current and Future Analysis III-1
The US ATM Market Undergoes Transformation III-1
Table 35: Leading Players in the US ATM Market (2013):
Percentage Share Breakdown of Value Sales for Diebold
Incorporated, NCR Corporation, Wincor and Others (includes
corresponding Graph/Chart) III-2
Surcharge-Free Alliances Gaining Wide Acceptance III-2
Visa Achieves Technology Milestone III-2
Replacement Sales - The Mainstay III-3
ATM Channel Outsourcing on the Rise III-3
Innovative ATM Technologies Drive Market Forward III-3
Off-Site ATMs - The Largest Segment III-4
Table 36: US Automatic Teller Machine Market By Overhead
Costs (2013): Percentage Share Breakdown of Off-Premise
Monthly Costs for Back Office Operations. Cash
Replenishment, Cost of Funds, Depreciation,
Driving/processing, Maintenance, Rent, Telecommunications
and Others (includes corresponding Graph/Chart) III-4
IFX Message Protocol Technology on the Horizon III-5
Increasing Popularity of Ticket and Coupon Sales through ATMs III-5
Anti-Skimming Technology Makes Ground III-5
ATMs to Become More Personalized III-5
Cash Recycling Technology Gains Momentum III-6
ATMs Account for about One-Third of Bank Transactions III-6
Banking for the Unbanked and the Underbanked Offers
Opportunities III-6
Table 37: US Underbanked/Unbanked Population Percentage
(includes corresponding Graph/Chart) III-7
Implications of EMV Migration III-7
EMV Migration Timeline in the US III-8
Surcharge: Main Source of Income III-8
Amendments in FRB Policy Impact ATM in the US III-9
ADA Non-Compliance to Increase Financial Burden III-9
DOJ Ruling on ADA Compliance Requirements for ATMs III-10
Rising ATM Card Frauds: A Cause for Concern III-11
Private ATMs: Easy Targets of Money Launderers III-11
Preventing Frauds - Key to ATM Market Growth III-12
ATMs Leading to a Decline in Number of Banking Employees III-12
Product Introductions III-12
Strategic Corporate Developments III-16
Select Regional Players III-22
B.Market Analytics III-25
Table 38: US Recent Past, Current and Future Analysis for
Automated Teller Machines with Installed Base in ‘000 Units
for Years 2013 through 2020 (includes corresponding
Graph/Chart) III-25

Table 39: US Historic Review for Automated Teller Machines
with Installed Base In ‘000 Units for Years 2006 through
2012 (includes corresponding Graph/Chart) III-26

2. CANADA III-27
A.Market Analysis III-27
Current and Future Analysis III-27
Table 40: ATM Transactions in Canada by Category (2012 and
2013): Percentage Share Breakdown of Transaction Volumes
for Bill Payment, Cash Withdrawals, Deposits and Transfers
(includes corresponding Graph/Chart) III-27
First Bitcoin ATM Launched in Canada in November 2013 III-27
Product Launch III-28
Strategic Corporate Developments III-29
B.Market Analytics III-30
Table 41: Canadian Recent Past, Current and Future Analysis
for Automated Teller Machines with Installed Base in ‘000
Units for Years 2013 through 2020 (includes corresponding
Graph/Chart) III-30

Table 42: Canadian Historic Review for Automated Teller
Machines with Installed Base in ‘000 Units for Years 2006
through 2012 (includes corresponding Graph/Chart) III-31

3. JAPAN III-32
A.Market Analysis III-32
Current and Future Analysis III-32
Select Regional Players III-32
B.Market Analytics III-33
Table 43: Japanese Recent Past, Current and Future Analysis
for Automated Teller Machines with Installed Base in ‘000
Units for Years 2013 through 2020 (includes corresponding
Graph/Chart) III-33

Table 44: Japanese Historic Review for Automated Teller
Machines with Installed Base in ‘000 Units for Years 2006
through 2012 (includes corresponding Graph/Chart) III-34

4. EUROPE III-35
A.Market Analysis III-35
Current and Future Analysis III-35
ATMs Market Overview III-35
Table 45: European Automatic Teller Machines (ATMs) Market
by Location (2013): Percentage Breakdown of Off-Premise and
On-Premise ATM Deployments for France, Germany, Italy,
Netherlands, Poland, Portugal, Russia, Spain, Turkey, UK,
and Ukraine (includes corresponding Graph/Chart) III-36

Table 46: Leading ATM Manufacturers in Europe (2013):
Percentage Share Breakdown of Volume Sales for Diebold
Incorporated, NCR Corporation, Wincor, and Others (includes
corresponding Graph/Chart) III-37
Market Implications of Non-Migration to Windows 7 III-37
Table 47: European ATMs Market by Operating System (2013):
Percentage Share Breakdown for OS/2, Windows 7, Windows
NT/2000 and Windows XP (includes corresponding Graph/Chart) III-37
B.Market Analytics III-38
Table 48: European Recent Past, Current and Future Analysis
for Automated Teller Machines by Geographic Region/Country -
France, Germany, Italy, UK, Spain, Russia, and Rest of
Europe Markets Independently Analyzed with Installed Base in
‘000 Units for Years 2013 through 2020 (includes
corresponding Graph/Chart) III-38

Table 49: European Historic Review for Automated Teller
Machines by Geographic Region/Country - France, Germany,
Italy, UK, Spain, Russia, and Rest of Europe Markets
Independently Analyzed with Installed Base in ‘000 Units for
Years 2006 through 2012 (includes corresponding Graph/Chart) III-39

Table 50: European 15-Year Perspective for Automated Teller
Machines by Geographic Region/Country - Percentage Breakdown
of Installed Base for France, Germany, Italy, UK, Spain,
Russia, and Rest of Europe Markets for Years 2006, 2014 and
2020 (includes corresponding Graph/Chart) III-40

4a. FRANCE III-41
Market Analysis III-41
Table 51: French Recent Past, Current and Future Analysis for
Automated Teller Machines with Installed Base in ‘000 Units
for Years 2013 through 2020 (includes corresponding
Graph/Chart) III-41

Table 52: French Historic Review for Automated Teller
Machines with Installed Base in ‘000 Units for Years 2006
through 2012 (includes corresponding Graph/Chart) III-42

4b. GERMANY III-43
A.Market Analysis III-43
Current and Future Analysis III-43
Table 53: Leading ATM Manufacturers in Germany (2013):
Percentage Breakdown of Volume Sales for Diebold
Incorporated, NCR Corporation, Wincor and Others (includes
corresponding Graph/Chart) III-43
Wincor Nixdorf and Sicap Launch New ATMs III-43
Self-Service Subscription Management: III-43
Cash Topup: III-44
Cash Remittance: III-44
Strategic Corporate Developments III-44
Wincor Nixdorf International GmbH - A Leading Player III-45
B.Market Analytics III-46
Table 54: German Recent Past, Current and Future Analysis for
Automated Teller Machines with Installed Base in ‘000 Units
for Years 2013 through 2020 (includes corresponding
Graph/Chart) III-46

Table 55: German Historic Review for Automated Teller
Machines with Installed Base in ‘000 Units for Years 2006
through 2012 (includes corresponding Graph/Chart) III-46

4c. ITALY III-47
A.Market Analysis III-47
Current and Future Analysis III-47
Strategic Corporate Developments III-47
B.Market Analytics III-48
Table 56: Italian Recent Past, Current and Future Analysis for
Automated Teller Machines with Installed Base in ‘000 Units
for Years 2013 through 2020 (includes corresponding
Graph/Chart) III-48

Table 57: Italian Historic Review for Automated Teller
Machines with Installed Base in ‘000 Units for Years 2006
through 2012 (includes corresponding Graph/Chart) III-48

4d. THE UNITED KINGDOM III-49
A.Market Analysis III-49
Current and Future Analysis III-49
Banking Industry Overview III-49
Table 58: Leading Banks in the UK Banking Industry (2013):
Percentage Share Breakdown of No. of Branches for Barclays,
HSBC, Lloyds TSB and RBS (includes corresponding
Graph/Chart) III-49
ATM Penetration III-49
Table 59: Leading Players in the UK ATMs Market (2013):
Percentage Share Breakdown of Volume Sales for NCR and
Others (includes corresponding Graph/Chart) III-50
Off-Premise Bank ATMs in the UK Lose Shine III-50
Product Introductions III-50
Strategic Corporate Developments III-51
B.Market Analytics III-52
Table 60: UK Recent Past, Current and Future Analysis for
Automated Teller Machines with Installed Base in ‘000 Units
for Years 2013 through 2020 (includes corresponding
Graph/Chart) III-52

Table 61: UK Historic Review for Automated Teller Machines
with Installed Base in ‘000 Units for Years 2006 through
2012 (includes corresponding Graph/Chart) III-52

4e. SPAIN III-53
A.Market Analysis III-53
Current and Future Analysis III-53
Bitcoin ATMs Gains Ground III-53
Recent Industry Activity III-53
B.Market Analytics III-54
Table 62: Spanish Recent Past, Current and Future Analysis for
Automated Teller Machines with Installed Base in ‘000 Units
for Years 2013 through 2020 (includes corresponding
Graph/Chart) III-54

Table 63: Spanish Historic Review for Automated Teller
Machines with Installed Base in ‘000 Units for Years 2006
through 2012 (includes corresponding Graph/Chart) III-55

4f. RUSSIA III-56
A.Market Analysis III-56
Current and Future Analysis III-56
Table 64: Leading Domestic Players in the Russian Market
for ATMs (2013): Percentage Share Breakdown by Volume Sales
for Alfa Bank, Rosbank, Sberbank, Uralsib, VTB Group and
Others (includes corresponding Graph/Chart) III-56
B.Market Analytics III-57
Table 65: Russian Recent Past, Current and Future Analysis for
Automated Teller Machines with Installed Base in ‘000 Units
for Years 2013 through 2020 (includes corresponding
Graph/Chart) III-57

Table 66: Russian Historic Review for Automated Teller
Machines with Installed Base in ‘000 Units for Years 2006
through 2012 (includes corresponding Graph/Chart) III-57

4g. REST OF EUROPE III-58
A.Market Analysis III-58
Current and Future Analysis III-58
Overview III-58
Ireland III-58
Product Launch III-58
Strategic Corporate Developments III-59
B.Market Analytics III-61
Table 67: Rest of Europe Recent Past, Current and Future
Analysis for Automated Teller Machines with Installed Base
in ‘000 Units for Years 2013 through 2020 (includes
corresponding Graph/Chart) III-61

Table 68: Rest of Europe Historic Review for Automated
Teller Machines with Installed Base in ‘000 Units for Years
2006 through 2012 (includes corresponding Graph/Chart) III-62

5. ASIA-PACIFIC III-63
A.Market Analysis III-63
Current and Future Analysis III-63
Surging Demand for ATM Cash Withdrawals Boosts ATM
Installations III-63
Table 69: ATM Density Worldwide (per 100,000 adults): 2012
(includes corresponding Graph/Chart) III-64

Table 70: Global Installed Base of ATMs - Geographic
Regions Ranked by CAGR for 2013-2020: India, China, Mexico,
Russia, France, Brazil, UK, South Korea, Australia,
Germany, Italy, Japan, Canada, Spain and the US III-65
ISOs Introduce ATM Services in Convenience Stores III-65
Table 71: Leading Players in the Asia-Pacific ATMs Market
(2013): Percentage Breakdown of Value Sales for Diebold,
NCR and Others (includes corresponding Graph/Chart) III-66
India and China’s Young Population Offer Significant
Opportunities III-66
Table 72: Ten Most Populated Countries Worldwide (2012)
(includes corresponding Graph/Chart) III-67
B.Market Analytics III-68
Table 73: Asia-Pacific Recent Past, Current and Future
Analysis for Automated Teller Machines by Geographic
Region/Country - Australia, China, India, South Korea and
Rest of Asia-Pacific Markets Independently Analyzed with
Installed Base in ‘000 Units for Years 2013 through 2020
(includes corresponding Graph/Chart) III-68

Table 74: Asia-Pacific Historic Review for Automated Teller
Machines by Geographic Region/ Country - Australia, China,
India, South Korea and Rest of Asia-Pacific Markets
Independently Analyzed with Installed Base in ‘000 Units for
Years 2006 through 2012 (includes corresponding Graph/Chart) III-69

Table 75: Asia-Pacific 15-Year Perspective for Automated
Teller Machines by Geographic Region/Country - Percentage
Breakdown of Installed Base for Australia, China, India,
South Korea and Rest of Asia-Pacific Markets for Years 2006,
2014 and 2020 (includes corresponding Graph/Chart) III-70

5a. AUSTRALIA III-71
A.Market Analysis III-71
Current and Future Analysis III-71
Bitcoin ATM Commences Operations in Australia III-71
Strategic Corporate Developments III-71
B.Market Analytics III-73
Table 76: Australian Recent Past, Current and Future Analysis
for Automated Teller Machines with Installed Base in ‘000
Units for Years 2013 through 2020 (includes corresponding
Graph/Chart) III-73

Table 77: Australian Historic Review for Automated Teller
Machines with Installed Base in ‘000 Units for Years 2006
through 2012 (includes corresponding Graph/Chart) III-73

5b. CHINA III-74
A.Market Analysis III-74
Current and Future Analysis III-74
Overview III-74
Table 78: Leading Players in the Chinese Market for ATMs
(2013): Percentage Share Breakdown of Volume Sales for
Diebold, GRG Banking, Hitachi, Kingteller, NCR, OKI, Wincor
and Others (includes corresponding Graph/Chart) III-74

Table 79: Chinese ATM Installed Base (2013): Percentage
Share Breakdown by Select Banks (includes corresponding
Graph/Chart) III-75
Surge in Banking Industry Encourages Shift to Self-Service III-75
Foreign Banks Accelerate ATM Operations in China III-75
Development of ATM Market in China - A Perspective III-75
Product Launches III-76
Strategic Corporate Developments III-76
Select Regional Players III-77
B.Market Analytics III-78
Table 80: Chinese Recent Past, Current and Future Analysis for
Automated Teller Machines with Installed Base in ‘000 Units
for Years 2013 through 2020 (includes corresponding
Graph/Chart) III-78

Table 81: Chinese Historic Review for Automated Teller
Machines with Installed Base in ‘000 Units for Years 2006
through 2012 (includes corresponding Graph/Chart) III-78

5c. INDIA III-79
A.Market Analysis III-79
Current and Future Analysis III-79
The Anticipated Banking Industry Revamp Signals Potential
for Growth III-79
Table 82: Leading Players in the Indian ATMs Market (2013):
Percentage Share Breakdown of Volume Sales for Diebold,
NCR, Wincor Nixdorf and Others (includes corresponding
Graph/Chart) III-80
Indian ATM Market Gets Closer to End-User III-80
Banks Outsource ATM Locations to Private Property Owners III-80
ATMs in Rural Communities to Open New Growth Avenues III-80
Banking for the Unbanked Population Spurs ATM Innovations III-81
The Rise of White-Label ATMs III-81
Data and Cyber Security to Remain Primary Area of Focus III-81
Key Challenges in the Indian ATM Industry III-82
Product Launches III-83
Strategic Corporate Developments III-84
B.Market Analytics III-86
Table 83: Indian Recent Past, Current and Future Analysis for
Automated Teller Machines with Installed Base in ‘000 Units
for Years 2013 through 2020 (includes corresponding
Graph/Chart) III-86

Table 84: Indian Historic Review for Automated Teller
Machines with Installed Base in ‘000 Units for Years 2006
through 2012 (includes corresponding Graph/Chart) III-87

5d. SOUTH KOREA III-88
A.Market Analysis III-88
Current and Future Analysis III-88
Wireless ATMs: High Growth Potential III-88
B.Market Analytics III-88
Table 85: South Korean Recent Past, Current and Future
Analysis for Automated Teller Machines with Installed Base
in ‘000 Units for Years 2013 through 2020 (includes
corresponding Graph/Chart) III-88

Table 86: South Korean Historic Review for Automated Teller
Machines with Installed Base in ‘000 Units for Years 2006
through 2012 (includes corresponding Graph/Chart) III-89

5e. REST OF ASIA-PACIFIC III-90
A.Market Analysis III-90
Current and Future Analysis III-90
ATMs in Pakistan - An Overview III-90
Product Introduction III-90
Strategic Corporate Development III-90
B.Market Analytics III-91
Table 87: Rest of Asia-Pacific Recent Past, Current and Future
Analysis for Automated Teller Machines with Installed Base
in ‘000 Units for Years 2013 through 2020 (includes
corresponding Graph/Chart) III-91

Table 88: Rest of Asia-Pacific Historic Review for Automated
Teller Machines with Installed Base in ‘000 Units for Years
2006 through 2012 (includes corresponding Graph/Chart) III-91

6. MIDDLE EAST III-92
A.Market Analysis III-92
Current and Future Analysis III-92
Product Introductions III-92
B.Market Analytics III-93
Table 89: Middle East Recent Past, Current and Future Analysis
for Automated Teller Machines with Installed Base in ‘000
Units for Years 2013 through 2020 (includes corresponding
Graph/Chart) III-93

Table 90: Middle East Historic Review for Automated Teller
Machines with Installed Base in ‘000 Units for Years 2006
through 2012 (includes corresponding Graph/Chart) III-94

7. LATIN AMERICA III-95
A.Market Analysis III-95
Current and Future Analysis III-95
Table 91: Leading Players in the Latin American Market for
ATMs (2013): Percentage Share Breakdown of Volume Sales for
Diebold, NCR and Others (includes corresponding
Graph/Chart) III-95
B.Market Analytics III-96
Table 92: Latin American Recent Past, Current and Future
Analysis for Automated Teller Machines by Geographic
Region/Country - Brazil, Mexico and Rest of Latin American
Markets Independently Analyzed with Installed Base in ‘000
Units for Years 2013 through 2020 (includes corresponding
Graph/Chart) III-96

Table 93: Latin American Historic Review for Automated
Teller Machines by Geographic Region/ Country - Brazil,
Mexico and Rest of Latin American Markets Independenly
Analyzed with Installed Base in ‘000 Units for Years 2006
through 2012 (includes corresponding Graph/Chart) III-97

Table 94: Latin American 15-Year Perspective for Automated
Teller Machines by Geographic Region/Country - Percentage
Breakdown of Installed Base for Brazil, Mexico and Rest of
Latin American Markets for Years 2006, 2014 and 2020 (includes
corresponding Graph/Chart) III-98

7a. BRAZIL III-99
A.Market Analysis III-99
Current and Future Analysis III-99
Overview III-99
Table 95: Leading Players in the Brazilian Market for ATMs
(2013): Percentage Share Breakdown of Volume Sales for
Diebold, Itautec, NCR, Perto, Wincor and Others (includes
orresponding Graph/Chart) III-99
Electronic Payments - Order of the Day III-99
Rising Incidence of Frauds Hamper ATM Growth III-100
B.Market Analytics III-100
Table 96: Brazilian Recent Past, Current and Future Analysis
for Automated Teller Machines with Installed Base in ‘000
Units for Years 2013 through 2020 (includes corresponding
Graph/Chart) III-100

Table 97: Brazilian Historic Review for Automated Teller
Machines with Installed Base in ‘000 Units for Years 2006
through 2012 (includes corresponding Graph/Chart) III-101

7b. MEXICO III-102
A.Market Analysis III-102
Current and Future Analysis III-102
Strategic Corporate Development III-102
B.Market Analytics III-103
Table 98: Mexican Recent Past, Current and Future Analysis for
Automated Teller Machines with Installed Base in ‘000 Units
for Years 2013 through 2020 (includes corresponding
Graph/Chart) III-103

Table 99: Mexican Historic Review for Automated Teller
Machines with Installed Base in ‘000 Units for Years 2006
through 2012 (includes corresponding Graph/Chart) III-103

7c. REST OF LATIN AMERICA III-104
A.Market Analysis III-104
Current and Future Analysis III-104
Overview III-104
Strategic Corporate Development III-104
B.Market Analytics III-105
Table 100: Rest of Latin America Recent Past, Current and
Future Analysis for Automated Teller Machines with Installed
Base in ‘000 Units for Years 2013 through 2020 (includes
corresponding Graph/Chart) III-105

Table 101: Rest of Latin America Historic Review for
Automated Teller Machines with Installed Base in ‘000 Units
for Years 2006 through 2012 (includes corresponding
Graph/Chart) III-106


IV. COMPETITIVE LANDSCAPE

Total Companies Profiled: 34 (including Divisions/Subsidiaries - 37)

The United States (14)
Canada (1)
Japan (3)
Europe (8)
- Germany (2)
- The United Kingdom (2)
- Italy (1)
- Rest of Europe (3)
Asia-Pacific (Excluding Japan) (9)
Latin America (2)

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