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  4. > Home Emergency Insurance and Assistance in Poland

Home Emergency Insurance and Assistance in Poland

  • June 2014
  • -
  • Finaccord
  • -
  • 27 pages

Home Emergency Insurance and Assistance in Poland is a report plus an associated PartnerBASE™ dataset and market data file about the market for this type of cover in Poland. In essence, the term ‘home emergency insurance and assistance’ encompasses policies that are sold on a stand-alone basis, or bundled with utility services, household insurance or banking products, that cover one or more of the following home-related problems:

- malfunctioning of gas boilers, gas supply pipes or gas central heating;
- problems with plumbing, drainage or water supply pipes;
- electrical emergencies or breakdowns.

Key features of this report include:

- quantification of the market size for home emergency insurance and assistance in Poland: how much is the market worth, how does it break down by policy type, and how is it likely to have grown by 2017?

- identification of providers of home emergency insurance and assistance that have established relationships with energy firms, water companies and household insurers and calculation of their share of partnerships in both unweighted and weighted terms;

- analysis of the degree to which home emergency cover is provided automatically or cross-sold as an optional extra - this can have a very significant impact on household penetration rates and market values in any given country, including Poland;

- assessment of the potential for marketing home emergency insurance and assistance through alternative channels including online aggregators and brokers, other online brands and banking products as well as gas boiler manufacturers, direct sales and automotive clubs.

Types of organisation that may be able to use this report, plus the PartnerBASE™ dataset and market data file that accompanies it, include entities in the following categories:

- assistance companies: this study constitutes a unique guide to an under-researched yet significant and continually evolving market - be fully appraised of what growth could mean for your organisation;

- insurance companies: as a concept that can be made distinct from regular household insurance, home emergency insurance and assistance can either be sold stand-alone or packaged within household insurance policies;

- electricity, gas and water companies: growth in the market for home emergency cover, allied to apparently high profit margins, presents a revenue enhancement opportunity for electricity, gas and water companies as well as insurance and assistance firms;

- management consultancies: are you helping an insurance or assistance provider to develop its business in Poland, or are you advising an energy or water firm with regards to how it can improve its profitability? If so, this research will provide you with important insights into the market for home emergency insurance and assistance.

Table Of Contents

Home Emergency Insurance and Assistance in Poland
TABLE OF CONTENTS
0.0 EXECUTIVE SUMMARY ...1
1.0 INTRODUCTION 3
What is this report about?..3
Rationale.3
This report updates and expands upon Finaccord's previous ground-breaking research..3
Methodology...4
Primary research.4
The survey includes more than 45 utility companies and home insurance brands 4
Market data .4
External sources .5
Definitions ...5
Terms and abbreviations5
Operating models ...6
Currencies, exchange rates and inflation ..6
PartnerBASE..7
Finaccord7
2.0 MARKET ANALYSIS.8
Introduction.8
Dwelling stock data 8
Poland has an estimated 13 million occupied dwellings..8
...and the vast majority of these are lived in by the owner of the property...8
Distribution through key partner organisations ...10
Summary of organisations researched10
Provision rates ..11
Hardly any Polish utilities companies offer home assistance to their customers..11
...although ENERGA has a number of optional products in this area ...11
Virtually all household insurance brands distribute this product in one way or another12
...and the top five non-life underwriters each include home emergency cover automatically...12
Operating models .15
The vast majority of distributors in Poland work with external assistance providers.15
Partnerships with energy companies...17
Inter Partner Assistance is the only provider identified as working with an energy company...17
Partnerships with water companies.17
Partnerships with household insurance brands ..17
Europ Assistance and Mondial Assistance account for the majority of partnerships with insurers..18
...whereas at least one home-grown competitor is also active within this sector..18
Weighted competitor share of partnerships with key partner organisations..19
Partnerships with multiple large household insurers prove decisive for Mondial Assistance...19
Other distribution channels..20
Gas boiler manufacturers.20
All Polish boiler manufacturers seem to offer annual service contracts 20
Direct sales21
Online aggregators and brokers ..21
Aggregators and brokers only offer home emergency cover as part of regular household policies 21
Other online brands ..21HOME EMERGENCY INSURANCE AND ASSISTANCE IN POLAND
© FINACCORD (05/2014) II
Payment cards and bank accounts .21
A number of credit cards and packaged bank accounts feature automatic or optional cover..21
Automotive clubs...21
Poland's main automotive club is actively distributing this product to its members ..21
Other types of distributor ..22
Market size, growth and forecast 22
The Polish home emergency market is growing at more than 4% per annum in nominal terms.22
Comprehensive cover accounts for the vast majority of home emergency policies in force23
By volume, distribution via household insurance brands accounts for almost 60% of the market...24
...whereas gas boiler maintenance plans account for the majority of revenues24
The market is expected to achieve further modest growth between 2013 and 2017...26HOME EMERGENCY INSURANCE AND ASSISTANCE IN POLAND
© FINACCORD (05/2014) III

LIST OF GRAPHICS / TABLES

0.0 EXECUTIVE SUMMARY ...1
Key market data for home emergency insurance in Poland2
1.0 INTRODUCTION 3
2.0 MARKET ANALYSIS.8
Dwelling stock in Poland, segmented by type of dwelling and by type of occupant, 20139
Key metrics regarding dwelling stock in Poland, 2009, 2013 and forecast for 201710
Summary of potential distributor organisations researched in Poland, segmented by type, 2014..11
Provision rates for home emergency insurance in Poland, segmented by type of organisation and by type
of policy, 2014 ..13
Extent to which home emergency insurance schemes in Poland are optional as opposed to automatic,
segmented by type of organisation and by type of policy, 201414
Extent to which home emergency insurance schemes in Poland are optional as opposed to automatic,
segmented by type of organisation and by type of policy, 2014 (table)15
Operating models used for home emergency insurance in Poland, segmented by type of organisation,
2014 ..16
Operating models used for home emergency insurance in Poland, segmented by type of organisation,
2014 (table)...16
Unweighted competitor share of partnerships for home emergency insurance in Poland, 2014: energy
companies 17
Unweighted competitor share of partnerships for home emergency insurance in Poland, 2014: household
insurance brands..19
Weighted competitor share of partnerships for home emergency insurance in Poland, 201420
Estimated gross written premiums from home emergency insurance in Poland, 2009 and 2013..22
Estimated gross written premiums from home emergency insurance in Poland, 2009 and 2013 (table) ..23
Estimated number of home emergency insurance policies in Poland, segmented by type of policy, 2013 ...
...24
Estimated gross written premiums from home emergency insurance in Poland, segmented by distribution
channel, 2013...25
Estimated number of policies and gross written premiums for home emergency insurance in Poland,
segmented by type of policy and by distribution channel, 201326
Forecast gross written premiums from home emergency insurance in Poland, 2017.27
Forecast gross written premiums from home emergency insurance in Poland, 2017 (table) .27

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