1. Market Research
  2. > Financial Services
  3. > Insurance Market Trends
  4. > Retailer Insurance and Assistance in the Asia-Pacific Region

Retailer Insurance and Assistance in the Asia-Pacific Region is a report about the involvement of major retail brands in the Asia-Pacific region in the distribution of stand-alone accident, dental, health, household, life, motor, pet, travel and other insurance, plus assistance products, as part of a growing trend in financial services sometimes referred to as ‘brandassurance’.

Indeed, major retail brands are found to be active in this arena in 12 of the 14 countries researched. Namely, these are Australia, China, India, Indonesia, Japan, Malaysia, New Zealand, the Philippines, Singapore, South Korea, Thailand and Vietnam, hence chapters for each of these are included in the publication.

In fact, the study provides a comprehensive and detailed overview of the market for insurance sold to consumers by supermarkets, department stores and other types of retail chain in the Asia-Pacific region. Moreover, the PartnerBASE™ dataset that accompanies the report details each of the 291 product marketing initiatives traced by Finaccord for the lines of consumer insurance investigated, a figure up from 111 according to the previous research from 2010, including the operating models and insurance providers used.

You may be able to use this report and the PartnerBASE™ that accompanies it in one or more of the following ways:

- gain rapid access to a unique and comprehensive source of intelligence that provides a perspective on the involvement of major retailers in the Asia-Pacific region in the insurance and assistance sector;

- understand which of your competitors have been successful in establishing insurance or assistance distribution partnerships with significant retail brands;

- evaluate the opportunities for creating marketing relationships with different types of retail chain for eight distinct lines of consumer insurance plus other insurance and assistance products;

- learn about the wider context behind the diversification into insurance and assistance of major retail brands and identify retailers already active in financial services that are likely to develop insurance propositions in future;

- use the PartnerBASE™ dataset to filter information about retailer insurance and assistance schemes by country, retailer category, product, provider and other criteria.

Table Of Contents

Retailer Insurance and Assistance in the Asia-Pacific Region
TABLE OF CONTENTS
0.0 EXECUTIVE SUMMARY ...1
1.0 INTRODUCTION 3
What is this report about?..3
Rationale.3
Retailer financial services can be broken down between ‘traditional' and ‘non-traditional' services..3
Retailers can take advantage of changes in consumer finance and payment card markets .3
The evolution of the retailing market itself is also favourable to the integration of financial services .4
Methodology...4
Survey of retailers ...4
The survey's scope covers over 1,500 major retail brands drawn from ten categories and 14 countries…..4
… and classified according to their use of offline-only, online-only or mixed distribution models ..4
Weighted shares.6
Definitions ...6
Insurance and assistance...6
Operating models ...7
PartnerBASE..7
Finaccord8
2.0 REGIONAL OVERVIEW9
Insurance and assistance..9
Retailer schemes for motor insurance are the most numerous overall…...9
… followed by accident, health, household and life insurance 9
The percentage of major retail brands distributing insurance is highest in Indonesia...10
Fuel retailers are the most likely to offer insurance and assistance…...11
… although the highest number of schemes is due to the supermarket / hypermarket category11
Captive underwriters or intermediaries are used for over 40% of programs identified.13
Significant players in the region's retailer insurance market include Alibaba, Rakuten and Seven and I15
3.0 AUSTRALIA..17
Introduction...17
Overview...18
12 major retail chains in Australia promote mainstream forms of insurance of the type researched…...18
… with initiatives in this field having expanded substantially in recent years 18
IAG seeks to entrench its dominance in personal lines by acquiring Wesfarmers' underwriting business..19
By weighted share of partnerships, QBE Insurance emerges as a likely leader in retailer insurance .20
Retailer insurance schemes are concentrated in four retailer categories..22
4.0 CHINA24
Introduction...24
Overview...25
14 Chinese retail brands promote insurance products to their customers…25
… with a variety of operating models in evidence..25
By weighted share of partnerships, Taobao Insurance is the most prominent provider…...26
… having set up a platform in 2010 to sell insurance to both consumers and small businesses 27
In this context, both AEGON-CNOOC and Manulife-Sinochem are classifiable as joint ventures ..28
Retailers in five categories are involved in this sphere...28
5.0 INDIA .30
Introduction...30
Overview...30
Mainstream forms of insurance are on offer from nine major retail chains in India…...30RETAILER INSURANCE AND ASSISTANCE IN THE ASIA-PACIFIC REGION
II
… with much of this activity organised through partners classified as joint ventures…31
… namely, AEGON Religare, Apollo Munich Health Insurance and Future Generali..32
However, as at March 2013, none of these companies had yet reached break-even point 32
Future Generali claims the highest share of partnerships in both unweighted and weighted terms33
Retailers of health and beauty products feature the highest provision rate for insurance programs ...34
6.0 INDONESIA...36
Introduction...36
Overview...36
Six major retail chains in Indonesia promote mainstream forms of insurance of the type researched36
Insurance distribution partnerships are organised through external partners ...37
AXA Financial and Equity Life Indonesia increase their share of partnerships in the weighted analysis.38
ACA's micro-insurance partnership with Super Indo covers dengue fever...38
Initiatives for selling insurance products are concentrated in two retailer categories39
7.0 JAPAN...41
Introduction...41
Overview...42
Accident, health, life and motor insurance are the policy types most commonly marketed by major retailers42
Almost all insurance distribution partnerships among retailers are organised via captive intermediaries42
Rakuten acquired AIRIO Life in 2013, re-branding it to Rakuten Life in the same year...43
Seven Financial Services takes advantage of in-store electronic terminals to market insurance44
Japanese retailers selling insurance products are drawn from four retailer categories44
8.0 MALAYSIA47
Introduction...47
Overview...47
Only three major retail chains in Malaysia promote mainstream forms of insurance of the type researched…..47
… with AIG Malaysia, Berjaya Sompo and Tokio Marine the underwriters used in this context..49
9.0 NEW ZEALAND51
Introduction...51
Overview...51
The Warehouse is the one major retail brand to promote insurance products in New Zealand... ...51
…with three different external partners used in this context ..52
10.0 PHILIPPINES..56
Introduction...56
Overview...56
One major fuel distributor in the Philippines offers insurance linked to a rewards program.56
11.0 SINGAPORE...60
Introduction...60
Overview...60
NTUC FairPrice promotes several different types of insurance to its customer base... ...60
... using a sister insurance company in this context ...60
12.0 SOUTH KOREA .64
Introduction...64
Overview...64
Five major retail brands in South Korea promote mainstream insurance products of the type researched... .64
... with a variety of different providers used in this context.64
A rapidly ageing population makes ‘silver' health insurance policies especially marketable66
Insurance partners used by retailers include both major players and smaller competitors ..67
In a fragmented market, Dongbu Insurance claims the highest share of partnerships with retail brands69
Retailer insurance schemes are concentrated in the department store and variety category..71
13.0 THAILAND ..72
Introduction...72RETAILER INSURANCE AND ASSISTANCE IN THE ASIA-PACIFIC REGION
III
Overview...72
Three major retail chains in Thailand promote a selection of insurance and assistance products…...72
…with all using external partners (as opposed to captives or joint ventures) in this context73
…and with all classifiable within the supermarket / hypermarket category ...75
14.0 VIETNAM 77
Introduction...77
Overview...77
One major fuel distributor in Vietnam promotes multiple insurance products...77
... by means of the country's fourth-largest insurance company77
15.0 APPENDIX..81
Major captives and joint ventures 81
Several retailers utilise captive or joint venture entities for their insurance activities.81RETAILER INSURANCE AND ASSISTANCE IN THE ASIA-PACIFIC REGION
IV

LIST OF GRAPHICS / TABLES

0.0 EXECUTIVE SUMMARY ...1
1.0 INTRODUCTION 3
Retailers researched in the Asia-Pacific region, segmented by category, country and distribution model,
2014 5
2.0 REGIONAL OVERVIEW9
Retailer insurance and assistance in the Asia-Pacific region: provision by policy type, 2014...9
Retailer insurance and assistance in the Asia-Pacific region: provision by country, 2014 ..10
Retailer insurance and assistance in the Asia-Pacific region: provision by retailer category and distribution
model, 2014..12
Retailer insurance and assistance in the Asia-Pacific region: provision rate and operating models, 2014 13
Retailer insurance and assistance in the Asia-Pacific region: operating models by country, 2014.14
Retailer insurance and assistance in the Asia-Pacific region: unweighted and weighted provider share of
partnerships, 2014 ...16
3.0 AUSTRALIA..17
Retailer insurance and assistance in Australia: provision by type of insurance, 2013.18
Retailer insurance and assistance in Australia: provision and operating models, 2013 ..20
Retailer insurance and assistance in Australia: unweighted and weighted provider share of partnerships,
2013 ..21
Provision of insurance and assistance by retailer category and distribution model in Australia, 2013 ...23
4.0 CHINA24
Retailer insurance and assistance in China: provision by policy type, 2014 25
Retailer insurance and assistance in China: provision and operating models, 2014...26
Retailer insurance and assistance in China: unweighted and weighted provider share of partnerships,
2014 ..27
Provision of insurance and assistance by retailer category and distribution model in China, 201429
5.0 INDIA .30
Retailer insurance and assistance in India: provision by type of insurance, 2014 ...31
Retailer insurance and assistance in India: provision rate and operating models, 2014 .32
Retailer insurance and assistance in India: unweighted and weighted provider share of partnerships, 2014
...34
Provision of insurance and assistance by retailer category and distribution model in India, 2014..35
6.0 INDONESIA...36
Retailer insurance and assistance in Indonesia: provision by type of insurance, 2014...37
Retailer insurance and assistance in Indonesia: provision and operating models, 2014 38
Retailer insurance and assistance in Indonesia: unweighted and weighted provider share of partnerships,
2014 ..39
Provision of insurance and assistance by retailer category and distribution model in Indonesia, 2014..40
7.0 JAPAN...41
Retailer insurance and assistance in Japan: provision by policy type, 201442
Retailer insurance and assistance in Japan: provision and operating models, 2014 ..43
Retailer insurance and assistance in Japan: unweighted and weighted provider share of partnerships,
2014 ..45
Provision of insurance and assistance by retailer category and distribution model in Japan, 201446
8.0 MALAYSIA47
Retailer insurance and assistance in Malaysia: provision by policy type, 2014 ...48
Retailer insurance and assistance in Malaysia: provision and operating models, 2014..49RETAILER INSURANCE AND ASSISTANCE IN THE ASIA-PACIFIC REGION
V
Retailer insurance and assistance in Malaysia: unweighted and weighted provider share of partnerships,
2014 ..50
9.0 NEW ZEALAND51
Retailer insurance and assistance in New Zealand: provision by policy type, 201452
Retailer insurance and assistance in New Zealand: provision and operating models, 2014 ..53
Retailer insurance and assistance in New Zealand: unweighted provider share of partnerships, 2014.54
Provision of insurance and assistance by retailer category and distribution model in New Zealand, 201455
10.0 PHILIPPINES..56
Retailer insurance and assistance in the Philippines: provision by policy type, 2014..57
Retailer insurance and assistance in the Philippines: provision and operating models, 2014 58
Provision of insurance and assistance by retailer category and distribution model in the Philippines, 2014
...59
11.0 SINGAPORE...60
Retailer insurance and assistance in Singapore: provision by policy type, 2014.61
Retailer insurance and assistance in Singapore: provision and operating models, 201462
Provision of insurance and assistance by retailer category and distribution model in Singapore, 2014.63
12.0 SOUTH KOREA .64
Retailer insurance and assistance in South Korea: provision by type of insurance, 2014 ..66
Retailer insurance and assistance in South Korea: provision and operating models, 201467
Retailer insurance and assistance in the South Korea: unweighted and weighted provider share of
partnerships, 2014 ...70
Provision of insurance and assistance by retailer category and distribution model in South Korea, 2014.71
13.0 THAILAND ..72
Retailer insurance and assistance in Thailand: provision by policy type, 201473
Retailer insurance and assistance in Thailand: provision and operating models, 2014 ..74
Retailer insurance and assistance in Thailand: unweighted and weighted provider share of partnerships,
2014 ..75
Provision of insurance and assistance by retailer category and distribution model in Thailand, 2014 ...76
14.0 VIETNAM 77
Retailer insurance and assistance in Vietnam: provision by policy type, 2014 78
Retailer insurance and assistance in Vietnam: provision and operating models, 2014...79
Provision of insurance and assistance by retailer category and distribution model in Vietnam, 201480
15.0 APPENDIX..81
Retailer captives and joint ventures for insurance and assistance in the Asia-Pacific region: countries
active, operating models and ownership, 2014..82

View This Report »

Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 24 Million searchable statistics with tables, figures & datasets
  • More than 10,000 trusted sources
24/7 Customer Support

Talk to Veronica

+1 718 514 2762

Purchase Reports From Reputable Market Research Publishers
Fraud Detection and Prevention Market by Solution, Application Areas, Service, End-User, Vertical - Global Forecast to 2021

Fraud Detection and Prevention Market by Solution, Application Areas, Service, End-User, Vertical - Global Forecast to 2021

  • $ 7150
  • Industry report
  • September 2016
  • by MarketsandMarkets

“Rapid increase in mobile banking will drive the FDP market” The Fraud Detection and Prevention (FDP) market size is estimated to grow from USD 14.36 billion in 2016 to USD 33.19 billion by 2021, at ...

Customer Experience Management Study—Malaysia’s Life Insurance Market, 2015

Customer Experience Management Study—Malaysia’s Life Insurance Market, 2015

  • $ 4950
  • Industry report
  • September 2016
  • by Frost & Sullivan

Benchmarking the Industry Excellence in Delivering Superior Customer Experience Customer experience is the accumulation of customers’ experiences throughout their journey with the supplier, across any ...

Customer Experience Management Study—Malaysia’s Health Insurance Sector 2015

Customer Experience Management Study—Malaysia’s Health Insurance Sector 2015

  • $ 4950
  • Industry report
  • September 2016
  • by Frost & Sullivan

Benchmarking Industry Excellence in Delivering a Superior Customer Experience Customer experience is the accumulation of customers’ experiences throughout their journey with the supplier, across any ...


ref:plp2014

Reportlinker.com © Copyright 2016. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.