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Web Conferencing Services Market in India CY 2013

  • August 2014
  • -
  • Frost & Sullivan
  • -
  • 45 pages

Summary

Table of Contents

Richer Modes of Conferencing are Driving the New Wave of Collaboration

Web conferencing is expected to be the new way of collaboration as enterprises move from vanilla audio conferencing solutions to richer methods of collaboration with web conferencing. The market segment covered in this study is web conferencing. Verticals covered include government; information technology (IT) and IT-enabled services; banking, financial services, and insurance; media; telecom; services; and manufacturing and distribution. Revenue forecasts are provided for the year 2014 to 2020.

Executive Summary
-The web conferencing services market is growing at a steady pace and is expected to witness a CAGR of% over the next years.
-The on-premise web conferencing market is expected to witness a lower growth rate than the SaaS model of web conferencing due to higher preference for SaaS. This trend is expected to continue in the future as well.
-With the proliferation of mobile devices, users are demanding enhanced meeting features and control from mobile devices to join, conduct and schedule meetings on the go, thus propelling the Bring Your Own Device (BYOD) phenomenon.
-The low end of the market is increasingly getting saturated with free or freemium offerings which have been witnessing traction in the price-sensitive segment of the Small and Medium Business(SMB) segment. A few service providers are now bundling freemium web conferencing services (WCS) offerings with audio conferencing to target this segment.
-Unified Communications(UC) vendors are looking to package web conferencing as part of a larger collaboration bundle since enterprises which invest in on-premise solutions look to gain more out of their investment, and look towards implementing an entire UC stack across conferencing, IM/presence and enterprise networking and other software solutions such as enterprise resource planning (ERP), customer relationship management (CRM), etc.
-Integration with other collaboration applications is increasingly blurring the lines between audio, video and web conferencing solutions. Web conferencing will continue to get integrated into broader collaboration suites and workspaces, which is expected to increase the adoption of the solution.

Research Objectives, Scope, and Methodology

Research Objectives
-This Market Insight provides an analysis of the web conferencing services market in India for CY 2013 (January 2013 to December 2013).
-It analyzes the market trends, vendor performance, and vertical market splits for India.
-The market is segmented into on-premise and hosted services market.

Research Scope
-Geographic scope: India
-Base year: CY 2013
-Years considered for forecasts: CY 2014 – 2020

Research Methodology
-Primary research with service providers
-Frost & Sullivan published research services
-Published news
-Company web sites
-Other secondary sources

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