Table of Contents
NG911 Trends & Analysis
In contrast to the legacy ‘voice-centric’ E911 network, Next Generation 911 (NG911) will support a more diverse set of IP-based communications including text, data, photos, and video exchanges that will enhance the speed, accuracy, and preparation of first respondents. In this Insight, Frost & Sullivan analyzes NG911 market metrics, the competitive environment, and the value chain which consists of ESI net components, system integration, the IP Network, geographic information system (GIS), and customer premise equipment (CPE).
Executive Summary: Key Findings
-Frost & Sullivan expects the total NG911 market to grow from approximately $ million in 2013 to over $ million by 2020. For the purposes of Frost & Sullivan market estimates, these revenues are segmented between the two primary revenue streams: customer premise equipment (CPE) and ESInet software components.
-Intrado and TeleCommunication Systems (TCS) currently provide the most comprehensive end-to-end solutions in the NG911 market, offering ESInet components, system integration (professional services), the IP Network, geographic information system (GIS), and customer premise equipment (CPE).
-Frost & Sullivan expects the CPE portion of the NG911 to grow from approximately $million in 2013 to approximately $ million by 2020. Intrado currently has captured the lions share of CPE revenues.
-Frost & Sullivan expects the ESInet software market to grow from nearly $ million in 2013 to over $million by 2020. ESInet contracts can either be hosted with recurring revenues or non-recurring license and installation revenues, followed by a long-tail of required software maintenance and potential recurring managed services for network monitoring.
-As of Q1 2014, Frost & Sullivan estimates TeleCommunication Systems (TCS) to have % of the ESInet software market, followed by Intrado (%), Bandwidth.com (%), and Solacom (%). Note: These estimates are based on addressable population of closed ESInet contracts.
-The purchasers of NG911 systems are generally counties or states that control Public Safety Answering Points (PSAPs). Many states have centrally organized their PSAPs in order to conduct state-wide NG911 upgrades, while other states elect to purchase NG911 upgrades on a PSAP-by-PSAP basis or through regional coalitions.
-Although we are still in the early adopter stage, as NG911 standards have become more clear, there has been significant momentum in the number state wide and local NG911 RFPs.
-The major costs for the PSAP are related to connectivity (i.e. costs to access the ESInet) and the chosen architecture (which can either be ‘dedicated’ or ‘hosted’) to provide the NG911 service. The dedicated model requires greater capital expenditures and on-going support as the PSAP owns and operates all network, call routing, and call processing equipment. With a hosted model, the PSAP can outsource these components to a third party service provider.
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