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Next Generation E911 (NG911) Market Insight

  • August 2014
  • -
  • Frost & Sullivan
  • -
  • 30 pages

NG911 Trends & Analysis

In contrast to the legacy ‘voice-centric’ E911 network, Next Generation 911 (NG911) will support a more diverse set of IP-based communications including text, data, photos, and video exchanges that will enhance the speed, accuracy, and preparation of first respondents. In this Insight, Frost & Sullivan analyzes NG911 market metrics, the competitive environment, and the value chain which consists of ESI net components, system integration, the IP Network, geographic information system (GIS), and customer premise equipment (CPE).

Executive Summary: Key Findings
-Frost & Sullivan expects the total NG911 market to grow from approximately $ million in 2013 to over $ million by 2020. For the purposes of Frost & Sullivan market estimates, these revenues are segmented between the two primary revenue streams: customer premise equipment (CPE) and ESInet software components.
-Intrado and TeleCommunication Systems (TCS) currently provide the most comprehensive end-to-end solutions in the NG911 market, offering ESInet components, system integration (professional services), the IP Network, geographic information system (GIS), and customer premise equipment (CPE).
-Frost & Sullivan expects the CPE portion of the NG911 to grow from approximately $million in 2013 to approximately $ million by 2020. Intrado currently has captured the lions share of CPE revenues.
-Frost & Sullivan expects the ESInet software market to grow from nearly $ million in 2013 to over $million by 2020. ESInet contracts can either be hosted with recurring revenues or non-recurring license and installation revenues, followed by a long-tail of required software maintenance and potential recurring managed services for network monitoring.
-As of Q1 2014, Frost & Sullivan estimates TeleCommunication Systems (TCS) to have % of the ESInet software market, followed by Intrado (%), Bandwidth.com (%), and Solacom (%). Note: These estimates are based on addressable population of closed ESInet contracts.
-The purchasers of NG911 systems are generally counties or states that control Public Safety Answering Points (PSAPs). Many states have centrally organized their PSAPs in order to conduct state-wide NG911 upgrades, while other states elect to purchase NG911 upgrades on a PSAP-by-PSAP basis or through regional coalitions.
-Although we are still in the early adopter stage, as NG911 standards have become more clear, there has been significant momentum in the number state wide and local NG911 RFPs.
-The major costs for the PSAP are related to connectivity (i.e. costs to access the ESInet) and the chosen architecture (which can either be ‘dedicated’ or ‘hosted’) to provide the NG911 service. The dedicated model requires greater capital expenditures and on-going support as the PSAP owns and operates all network, call routing, and call processing equipment. With a hosted model, the PSAP can outsource these components to a third party service provider.

Table Of Contents

Next Generation E911 (NG911) Market Insight
Executive Summary

Executive Summary: Defining Next Generation NG911
Executive Summary: Evolution From Feature Phones to Smartphones Drive Evolving Needs for E911
Executive Summary: Key Findings

The Frost and Sullivan Story

Next Generation 911 Value Chain
Who are the Leading Solution Providers of NG911?
Next Generation 911 Value Chain: Key Market Participants

The Frost and Sullivan Story

Forecast Assumptions and Methodology
NG911 Market Forecasts (US 2012-2020)
Key Components of the Emergency Services IP Network
The ESInet Ecosystem: Leading Market Participants
ESInet Software Market Forecasts (US 2012-2020)
CPE Market Forecasts (US 2012-2020)
The Last Word: A Win-Win for All Stakeholders
Legal Disclaimer

The Frost and Sullivan Story

The Frost and Sullivan Story
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Global Perspective
Industry Convergence
360º Research Perspective
Implementation Excellence
Our Blue Ocean Strategy

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