World VoIP Market - Telephony services’ wide transformation

World VoIP Market - Telephony services’ wide transformation

The number of VoIP lines worldwide exceeded the 25 million mark in 2005, radically transforming the telephony market, as well as business models for telephony services. This led to major price slides resulting from the impact of flat-rate packages, the growing popularity of bundles, the emergence of new Internet and IT players, the weakening position of incumbent operators.
This acceleration signals the take-off of a new market, as illustrated by the highly fragmented character of national contexts (growth restricted to a handful of countries: South Korea, USA, France, Japan etc.), and several factors at the root of this boom including:

- The pricing gap between local and long distance communications
- The success of broadband and unbundling
- Relatively low equipment costs
- The emergence of increasingly rich interpersonal communications services combining voice, images, instant messaging, collaborative work etc.
- “Light” regulation of VoIP services

To shed some light on these complex developments, this report provides a comprehensive analysis of the offerings and services already available from Internet and telecoms players and those in the pipeline, with a view to determining the winning strategies and business models. This approach is combined with VoIP market forecasts in the light of telecom market modelling developed by IDATE.

1. World VoIP Market report in brief

• Multiplay offers
• The free voice services myth
• The weakening position of telephony operators
• Regulatory challenges
• Providers’ strategies
• Business and residential: different dynamics
• National markets and forecasts through 2011
• IP PBX and hybrid PBX
• IP Centrex services
• VoIP vs. ToIP
• NGN and IMS architectures
• Software solutions
• VoIP services over MPLS networks


2. Key questions

- Which strategies should operators and manufacturers adopt?
- What will be the impact on dial-up services and equipment?
- How will portals and Internet players position themselves?
- What are the latest technological developments?
- What are the barriers and drivers for each type of VoIP solution?
- What are the instant messaging, broadband access and triple play offers?
- What are the growth outlooks for telecoms services and VoIP through 2011?
- What are the regulatory challenges per country?


3. Who should read this report?

Operators
• Assess the penetration of VoIP among residential and business users
• Benchmark and business models: manufacturers, bundled services
• Understand Internet players’ strategies

Equipment manufacturers
• Size the PBX and IP centrex market
• Assess business users VoIP adoption
• Understand operators’ value proposition

Internet players
• Size the PC to PC and PC to phone usage
• Identify successful ecosystems

World VoIP Market - Telephony services’ wide transformation