The World enterprise telephony platform and endpoint market study provides an in-depth analysis for the enterprise telephony market, which includes traditional telephony (TDM) and IP enterprise telephony (including the IP PBX market, IP desktop phone market and IP desktop communication clients) This study provides global market share by line shipments and revenues, IP desktop phone market share by units and revenues and IP desktop communication clients by units and revenue. Also global forecasts for shipments and revenues are provided. The study includes NA, EMEA, CALA, APAC.

Table Of Contents

Table of Contents

Introduction
Research Background
Market Definitions
Research Scope and Methodology
Executive Summary
Market Characteristics
State of the Market
Market Engineering Measurements
Market Drivers
Market Restraints
Main Market Trends -Communication Systems Main Market Trends -Endpoints
Competitive Analysis
Competitive Structure
Market Share Analysis
Key Vendor Announcements
Vendor Support for Key Technology Trends
Regional Analysis
Regional Split
Regional Findings
NA Findings and Market Share
EMEA Findings and Market Share
APAC Findings and Market Share
CALA Findings and Market Share
Market Size and Forecasts
Factors Affecting Demand and Revenue Forecasts
Forecast Assumptions
Line Shipment and Revenue Forecasts
Total Line Shipment Forecasts
Total Revenue Forecasts
IP Telephony Line Shipment Forecasts
IP Telephony Line Revenue Forecasts
Traditional Telephony Line Shipment Forecasts
Traditional Telephony Line Revenue Forecasts
IP Desktop Phone Shipment and Revenue Forecasts
Desktop Client Shipment Forecasts
About Frost and Sullivan

List of Figures
Enterprise Telephony Platform and Endpoint Markets: Market Drivers Ranked in the Order of Impact
for Telephony Platform (World), 2010-2016 28-29
Enterprise Telephony Platform and Endpoint Markets: Market Drivers Ranked in the Order of Impact
for IP Endpoints (World), 2010-2016 30
Enterprise Telephony Platform and Endpoint Markets: Market Restraints Ranked in the Order of Impact
for Telephony Platform (World), 2010-2016 31-32
Enterprise Telephony Platform and Endpoint Markets: Market Restraints Ranked in the Order of Impact
for IP Endpoints (World), 2010-2016 33
Enterprise Telephony Platform and Endpoint Markets: Competitive Structure for Telephony Platform (World), 2010 39
Enterprise Telephony Platform and Endpoint Markets: Competitive Structure for IP Endpoints (World), 2010 40
Enterprise Telephony Platform and Endpoint Markets: Competitive Announcements (World), 2010 47-48
Enterprise Telephony Platform and Endpoint Markets: Total Line Shipment Forecasts for Telephony
Platform (World), 2009-2017 65
Enterprise Telephony Platform and Endpoint Markets: Total Revenue Forecasts for Telephony Platform
(World), 2009-2017 67
Enterprise Telephony Platform and Endpoint Markets: Line Shipment Forecasts for IP Telephony (World), 2009-2017 69
Enterprise Telephony Platform and Endpoint Markets: Revenue Forecasts for IP Telephony (World), 2009-2017 71
Enterprise Telephony Platform and Endpoint Markets: Line Shipment Forecasts for Traditional Telephony (World), 2009-2017 73
Enterprise Telephony Platform and Endpoint Markets: Revenue Forecasts for Traditional Telephony (World), 2009-2017 75
Enterprise Telephony Platform and Endpoint Markets: Unit Shipment and Revenue Forecasts for IP Desktop Phone (World), 2009-2017 77
Enterprise Telephony Platform and Endpoint Markets: Unit Shipment Forecasts for Desktop Client (World), 2009-2017 79

List of Charts
Enterprise Telephony Platform and Endpoint Markets: Total Line License Shipment By Type of Telephony Platform (World), 2010 18
Enterprise Telephony Platform and Endpoint Markets: Market Engineering Measurements for Telephony Platforms (World), 2010 25
Enterprise Telephony Platform and Endpoint Markets: Market Engineering Measurements
for IP Desktop Phones (World), 2010 26
Enterprise Telephony Platform and Endpoint Markets: Market Engineering Measurements
for Desktop Clients (World), 2010 27
Enterprise Telephony Platform and Endpoint Markets: Company Market Share by Total Line
Shipments for Telephony Platform (World), 2010 41
Enterprise Telephony Platform and Endpoint Markets: Company Market Share by Total Platform
Revenues for Telephony Platform (World), 2010 42
Enterprise Telephony Platform and Endpoint Markets: Company Market Share by IP Telephony
Lines and Revenues for Telephony Platform (World), 2010 43
Enterprise Telephony Platform and Endpoint Markets: Company Market Share by Traditional (TDM)
Telephony Lines and Revenues for Telephony Platform (World), 2010 44
Enterprise Telephony Platform and Endpoint Markets: Company Market Share by Unit Shipments
for IP Desktop Phone (World), 2010 45
Enterprise Telephony Platform and Endpoint Markets: Company Market Share by Unit Shipments
for Independent Vendor SIP Desktop Phone (World), 2010 45
Enterprise Telephony Platform and Endpoint Markets: Company Market Share by Units and Revenues
For Desktop Client (World), 2010 46
Enterprise Telephony Platform and Endpoint Markets: Vendor Support for Key Technology Trends (World), 2010 49
Enterprise Telephony Platform and Endpoint Markets: Total Revenue Forecasts by Region for Telephony Platform (World), 2009-2017 51
Enterprise Telephony Platform and Endpoint Markets: Company Market Share by Total Line Shipments for Telephony Platform (North America), 2010 54
Enterprise Telephony Platform and Endpoints Market: Company Market Share by Total Line Shipments for Telephony Platform (Europe, the Middle East and Africa ), 2010 56
Enterprise Telephony Platform and Endpoint Markets: Company Market Share by Total Line Shipments for Telephony Platform (Asia Pacific), 2010 58
Enterprise Telephony Platform and Endpoint Markets: Company Market Share by Total Line Shipments for Telephony Platform (Central America and Latin America ), 2010 60
Enterprise Telephony Platform and Endpoint Markets: Total Line Shipment Forecasts for TelephonyPlatform (World), 2009-2017 66
Enterprise Telephony Platform and Endpoint Markets: Total Revenue Forecasts for Telephony Platform (World), 2009-2017 68
Enterprise Telephony Platform and Endpoint Markets: Line Shipment Forecasts for IP Telephony(World), 2009-2017 70
Enterprise Telephony Platform and Endpoint Markets: Revenue Forecasts for IP Telephony (World), 2009-2017 72
Enterprise Telephony Platform and Endpoint Markets: Line Shipment Forecasts for Traditional Telephony(World), 2009-2017 74
Enterprise Telephony Platform and Endpoint Markets: Revenue Forecasts for Traditional Telephony(World), 2009-2017 76
Enterprise Telephony Platform and Endpoint Markets: Unit Shipment and Revenue Forecasts for IP Desktop Phone (World), 2009-2017 78
Enterprise Telephony Platform and Endpoint Markets: Unit Shipment Forecasts for Desktop Client(World), 2009-2017 80

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