Table of Contents
In this paper, Frost & Sullivan examines the hybrid cloud, defining what providers mean and customers expect when buying or selling it, and where the critical gaps remain. We also assess the components that comprise a hybrid cloud, and whether a complete hybrid cloud is really a “do-it-yourself” proposition for customers, or if providers are stepping up to the challenge presented in a hybrid IT world.
IT buzz words abound in the market; and the most recent hot term that many providers are pushing is hybrid cloud. But the term is rife with confusion, and its definition often changes based on who is doing the defining. Customers vary greatly in what they are seeking when they ask a provider for hybrid cloud; and providers differ on what they deliver as part of a hybrid cloud solution. Some view hybrid cloud as a solution or offer, while others view it as a cloud delivery model, while still others see it as an IT delivery mechanism.
The truth remains: there is bewilderment among both providers and enterprises when it comes to hybrid cloud. What it is, who provides the necessary components, and who puts those components together are key questions to answer as the market seeks consensus about what a hybrid cloud actually is.
More importantly, providers must take a hard look at what it means to actually deliver a hybrid cloud to their enterprise customers; a prospect that, to date, has proven elusive. From the customer’s perspective, research shows that customers want to leverage existing, traditional IT resources, while expanding to encompass cloud computing when it makes sense for the business. Forklift upgrades are rare, so customers seek seamless integration between physical, on-premises and hosted components. In many ways, for customers, building a hybrid cloud is like a boy with a box of old-school Legos and no directions. There are many different components available, and it’s up to the builder to make them work well together to make a functional structure. In many instances, the integration becomes a do-it-yourself proposition, and customers are left to incorporate cloud and traditional IT components with already strained enterprise IT resources.
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