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The Service fulfilment systems: worldwide forecast 2016-2020

  • November 2016
  • 43 pages
  • Analysys Mason
Report ID: 2387372

Summary

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"Support for next generation networks and the rapid, flexible delivery of digital services are driving growth in service fulfilment worldwide."

The worldwide service fulfilment systems market is forecast to grow from USD9.8 billion in 2015 to USD12.5 billion in 2020 at a CAGR of 5.0%, driven by strong growth in fulfilment professional services and systems supporting digital economy devices. Traditional order management processes and inventory systems are evolving to become part of service orchestration.

THIS FORECAST REPORT PROVIDES:
o a detailed worldwide forecast for spending on service fulfilment systems, split into:
- four application sub-segments: engineering systems, activation, inventory management and order management
- four telecoms services: consumer mobile, consumer fixed, business mobile and business fixed
- eight regions: Central and Eastern Europe (CEE), developed Asia-Pacific (DVAP), emerging Asia-Pacific (EMAP), Latin America (LATAM), Middle East and North Africa (MENA), North America (NA), Sub-Saharan Africa (SSA) and Western Europe (WE)
o an examination of key market drivers and inhibitors, and how they will change during the forecast period
o analysis of the business environment and regional dynamics that will influence the service fulfilment systems market
o a detailed market definition
o recommendations for communications service providers (CSPs) and vendors.

KEY QUESTIONS ANSWERED IN THIS REPORT
- What are the key trends and factors impacting the service fulfilment systems market between 2016 and 2020?
- What are the growth rates in each of the four sub-segments?
- What are the regional factors that will drive growth?
- What should vendors do to exploit new business opportunities?
- Which areas of service fulfilment should communications service providers (CSPs) focus on?
- How will professional services for service fulfilment perform over the forecast period?

WHO NEEDS TO READ THIS REPORT
- Vendor strategy teams that need to understand where growth is slowing and where it is increasing, according to different sub-segment categories.
- Product management teams responsible for feature functionality and geographical focus, and product marketing teams responsible for market-share growth.
- Market intelligence teams at vendors that want to understand how their competitors compare with each other.
- CSPs planning network function virtualisation (NFV)/software-defined networking (SDN) and digital transformation journeys that want to ensure that their current vendors are staying up to date.

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