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This report focuses on one of the fastest-growing areas in the parcels industry: services designed to carry parcels on behalf of consumers and small businesses. In it Apex Insight quantifies the market size, historical growth rates, segmentation patterns and levels of industry profitability while reviewing key factors behind these figures. They also carry out an in-depth analysis of the relevant drivers of industry growth. This includes trends in home shopping, the growth of eBay and its peers and the development, by existing players and new entrants, of new services targeted at this segment. Leading companiees focusing on C2X parcels are profiled, their strategies and positioning are reviewed and their performance and prospects are analysed.

The report sets out historical trends in a data-rich document with over 30 charts and tables. It contains Apex Insight's forecast for C2X segment growth which is based on analysis of historical trends and their understanding of growth drivers.

What are the objectives of this report?

The UK parcels industry has continued to grow, however the traditional business-to-business (B2B) segment is increasingly mature. To find growth, parels carriers have had to look first to consumer deliveries (B2C) as home shopping became increasingly important, and now, as marketplaces such as eBay and Amazon continue to grow and increased home shopping leads to ever more returns, to parcels consigned by consumers and eBay sellers (C2X parcels).

The report is intended for parcels carriers and logistics groups, home-shopping retailers, operators of C2X parcels service providers, potential entrants to the segment, investors, banks, analysts, consultants and other parties with interests in the area.

Table Of Contents

Consumer and Small Business (C2X) Parcels Services: Market Insight 2014
The Consumer and Small Business Consigned Parcels Market 7

C2X Parcels Market Size and Growth 9

Competitive landscape 25

Operator profiles 38

Apex Insight's forecasts 44

Appendix 49


Companies Mentioned
Collect+
myHermes
InPost
ByBox
UPS Access Point
ipostparcels
Parcel2Go
Parcel Monkey
Interparcel
ParcelsPlease

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