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Driving UCC Capabilities to the Masses

Web Real-time Communication (WebRTC) ranks among the most disruptive communications and collaboration technologies seen in years. Since the release of the project in May 2011, the market has seen an explosive growth of both WebRTC support and WebRTC-based offerings. This Frost & Sullivan market insight analyzes the impact of WebRTC on the enterprise unified communications and collaboration (UCC) market and enterprise communications vendor strategies.

Executive Summary
-Web Real-time Communication (WebRTC) ranks among the most disruptive communications and collaboration technologies seen in years.
-Created through the collaboration of the World Wide Web Consortium (W3C) and the Internet Engineering Task Force (IETF), WebRTC promises to make out of each individual browser a multi-functional communication hub.
-In WebRTC, voice and video capabilities become a native HTML element, helping to further move communications to a web model and eliminating the need to download additional plugins, software or applications.
-While the potential effects of WebRTC in the enterprise communications industry are many, the main implications include extending UCC capabilities to the masses and further accelerating the move to cloud communications.
-Although the technology is taking its time to standardize, WebRTC’s capabilities and advantages have already compelled hundreds of developers, vendors and individuals to invest time and resources to experiment with the technology and even launch solutions based on the technology.
-Frost & Sullivan believes the industry has so far witnessed only a glimpse of WebRTC’s innovation potential. The technology promises to accelerate solutions evolution by weeks or months, instead of years.
-This Frost & Sullivan market insight analyzes the impact of WebRTC on the enterprise unified communications and collaboration (UCC) market and enterprise communications vendor strategies.
-Frost & Sullivan expects this analysis to provide communications vendors and channel partners with valuable insights that will help them capitalize on growth opportunities in the enterprise WebRTC marketplace.

Table Of Contents

The Effect of WebRTC on the Unified Communications and Collaboration Market
Executive Summary

Executive Summary

Definitions

Definitions

State of the Market

State of the Market

Existing Challenges for WebRTC Success

Existing Challenges for WebRTC Success

Drivers and Restraints for WebRTC Success

Drivers for WebRTC Success among End Users
Restraints for WebRTC Success among End Users
Drivers for WebRTC Success among Enterprises
Restraints for WebRTC Success among Enterprises
Drivers for WebRTC Success among UCC Vendors
Restraints for WebRTC Success among UCC Vendors

WebRTC's Impact on the UCC Market

WebRTC's Impact on the UCC Market

Enterprise Communications Vendors' WebRTC Strategies

Enterprise Communications Vendors' WebRTC Strategies

Emerging WebRTC Market Participants to Watch

Emerging WebRTC Participants to Watch

Strategic Recommendations for UCC Vendors

Strategic Recommendations for UCC Vendors

WebRTC Use Cases

WebRTC Use Cases
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