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  3. > Convergent Billing Market by Solution (Customer Relationship Management, Settlement and Payment Management, Voucher Management, Mediation), and by Modes (Managed Services, Consulting Services, Training and Education) - Global Forecast to 2019

With the fast growing telecommunication sector, deployment of innovative services and increasing customer base has created a pressure on existing network charging systems. So a simple communication aggregate platform is not enough, the communication service providers (CSP) has to deploy convergent billing solutions to improve the overall efficiency and enhance greater profitability.

Convergent billing solution is a real time integrated service which provides a unified bill for the all the service users. It breaks the traditional barriers of vertical charging and billing systems, while CSP can quickly provide services and can take decisions quickly. It will help in seamless transfer of data among the devices and users with the help of a given spectrum. It empowers the service providers to manage and extend their services processes to its end users.

With the deployment of convergent billing, the service providers can customize their services that suits the individual needs. A robust charging system helps in deploying the individual needs and can also provide third party services thereby enhancing the customer loyalty. As a result, every element in the value chain needs to undergo a revolutionary change and optimize its operations.

The Convergent billing market is segmented based on regions, such as North America (NA), Latin America (LA), Europe, Asia-Pacific (APAC), and Middle East and Africa (MEA). The Convergent billing market forecast is provided for each region from 2014 to 2019. The Convergent billing market report profiles leading companies such as Alcatel-Lucent S.A. (France), IBM Corporation (U.S.), Amdocs, Inc. (U.S.), Comverse. Inc, (U.S.), CSG International (U.S.), Elitecore Technologies Pvt. Ltd. (India), Huawei Technologies Co., Ltd. (China), Orga Systems, GmbH (Germany), Redknee, Inc (Canada) and SAP S.E. (Germany). It is further segmented into solutions, deployment types, services, and verticals and forecasts the revenue for the various submarkets.

Table Of Contents

Convergent Billing Market by Solution (Customer Relationship Management, Settlement and Payment Management, Voucher Management, Mediation), and by Modes (Managed Services, Consulting Services, Training and Education) - Global Forecast to 2019
Table Of Contents

1 Introduction (Page No.- 12)
1.1 Objectives Of The Study
1.2 Report Description
1.3 Markets Covered
1.4 Stakeholders

2 Research Methodology (Page No.- 15)
2.1 Description Of Convergent Billing Model
2.2 Market Size Estimation
2.3 Market Crackdown and Data Tri angulation
2.4 Market Share Estimation
2.4.1 Key Data Points Taken From Secondary Sources
2.4.2 Key Data Points From Primary Sources
2.4.2.1 Key Industry Insights
2.4.3 Assumptions

3 Executive Summary (Page No.- 22)
3.1 Overview
3.2 Overall Market Size

4 Premium Insights (Page No.- 25)
4.1 Attractive Market Opportunities In Convergent Billing
4.2 Life Cycle Analysis, By Region
4.3 Global Market Regional Overview

5 Market Overview (Page No.- 27)
5.1 Introduction
5.2 Convergent Billing
5.3 Market Segmentation
5.4 Market Segmentation, By Deployment Type
5.5 Market Dynamics
5.5.1 Drivers
5.5.1.1 Customer Satisfaction
5.5.1.2 Providing New And Unified Services
5.5.1.3 Reduces Overall Cost
5.5.2 Restraints
5.5.2.1 Legacy Billing System
5.5.2.2 De-Regulated Telecom Market
5.5.3 Opportunities
5.5.3.1 Increasing Cloud Computing Market
5.5.3.2 Increasing Demand For Data and Vas Services
5.5.4 Challenges
5.5.4.1 Bill Shocks
5.5.4.2 Partnership Among Communications Service Providers (CSP)

6 Industry Trends (Page No.- 34)
6.1 Introduction
6.2 Value Chain Analysis
6.2.1 Wireless Module Or Technology Vendors
6.2.2 Cloud Service Providers
6.2.3 Billing Platform Service Providers
6.2.4 Software/Solutions Providers
6.2.5 System Integrators
6.2.6 Reseller and Distributors
6.2.7 End-User (Communication Service Provider)
6.3 Porter's Five Forces Analysis
6.3.1 Threat From New Entrants
6.3.1.1 Low Cost Service Provider
6.3.2 Threat From Substitutes
6.3.2.1 Low Cost Alternatives
6.3.3 Bargaining Power Of Suppliers
6.3.3.1 Increasing Standardization
6.3.4 Bargaining Power Of Buyer
6.3.4.1 Buyer Controlling The Market
6.3.5 Intensity Of Competitive Rivalry
6.3.5.1 Impact On Revenue Margins

7 Convergent Billing: Market, By Solutions (Page No.- 38)
7.1 Introduction
7.1.1 Market Size and Forecast
7.2 Customer Relationship Management
7.2.1 Overview
7.2.1.1 Billing Management
7.2.1.2 Charging
7.3 Settlement And Payment Management
7.3.1 Overview
7.4 Voucher Management
7.4.1 Overview
7.5 Mediation
7.5.1 Overview
7.6 Others
7.6.1 Overview

8 Global Market, By Deployment Type (Page No.- 58)
8.1 Introduction
8.2 Hosted Services
8.2.1 Overview
8.3 On Premises Services
8.3.1 Overview

9 Convergent Billing: Market, By Services, By Regions (Page No.- 64)
9.1 Introduction
9.1.1 Managed Services
9.1.2 Consulting Services
9.1.3 Training and Certification

10 Regional Analysis (Page No.- 70)
10.1 Introduction
10.2 North America
10.3 Europe
10.4 Asia-Pacific (APAC)
10.5 Middle East and Africa (Mea)
10.6 Latin America (La)

11 Competitive Landscape (Page No.- 80)
11.1 Overview
11.2 Market Share Analysis
11.3 Competitive Situations And Trends
11.3.1 Global Market, 2014-2019 (Y-O-Y)
11.4 New Product Launches
11.5 Agreement, Partnerships, Collaborations, And Joint Ventures
11.6 Mergers and Acquisitions (MandA)
11.7 Introduction
11.8 Alcatel-Lucent S.A.
11.8.1 Business Overview
11.8.2 Products Portfolio
11.8.3 Key Strategies
11.8.4 Recent Developments
11.8.5 SWOT Analysis
11.8.6 MnM View
11.9 Amdocs, Inc.
11.9.1 Business Overview
11.9.2 Products Portfolio
11.9.3 Key Strategies
11.9.4 Recent Developments
11.9.5 SWOT Analysis
11.9.6 MnM View
11.10 Comverse, Inc.
11.10.1 Business Overview
11.10.2 Products And Services
11.10.3 Key Strategies
11.10.4 Recent Developments
11.10.5 MnM View
11.11 Csg International
11.11.1 Business Overview
11.11.2 Product Portfolio
11.11.3 Key Strategies
11.11.4 Recent Developments
11.11.5 MnM View
11.12 Elitecore Technologies Pvt. Ltd.
11.12.1 Business Overview
11.12.2 Product Portfolio
11.12.3 Key Strategies
11.12.4 Recent Developments
11.12.5 MnM View
11.13 Huawei Technologies Co., Ltd.
11.13.1 Business Overview
11.13.2 Products And Services
11.13.3 Key Strategies
11.13.4 Recent Developments
11.13.5 SWOT Analysis
11.13.6 MnM View
11.14 International Business Machines
11.14.1 Business Overview
11.14.2 Service Portfolio
11.14.3 Key Strategies
11.14.4 Recent Developments
11.14.5 SWOT Analysis
11.14.6 MnM View
11.15 Orga Systems Gmbh
11.15.1 Business Overview
11.15.2 Products and Services
11.15.3 Key Strategies
11.15.4 Recent Developments
11.15.5 MnM View
11.16 Redknee, Inc.
11.16.1 Business Overview
11.16.2 Product Portfolio
11.16.3 Key Strategies
11.16.4 Recent Developments
11.16.5 MnM View
11.17 Sap Se
11.17.1 Business Overview
11.17.2 Products Portfolio
11.17.3 Key Strategies
11.17.4 Recent Developments
11.17.5 SWOT Analysis
11.17.6 MnM View

12 Appendix (Page No.- 114)
12.1 Insights Of Industry Experts
12.2 Discussion Guide
12.3 Introducing Rt: Real Time Market Intelligence
12.4 Related Reports

List Of Tables

Table 1 Global Convergent Billing Market, 2014-2019 ($Billion)
Table 2 Increasing Deploymentation of Unified Services Is Propelling the growth of Market
Table 3 Reluctance for Changing in Legacy Billing Systems Has Restrain the Market Growth
Table 4 Emerging Markets And Increasing Cloud Computing Solutions Have Paved For Convergent Billing, Market
Table 5 Increasing Bill Shocks Has Created Constraints For The Growth of Market
Table 6 Global Convergent Billing, Market By Solution, 2014-2019 ($Million)
Table 7 Global Market By Solutions, 2014-2019 (Y-O-Y %)
Table 8 Market, By Customer Relationship Management, By Sub-Segments, 2014-2019 ($Billion)
Table 9 Market, By Customer Relationship Management, By Sub-Segments, 2014-2019 (Y-O-Y %)
Table 10 Market, By Customer Relationship Management Solutions, By Regions, 2014-2019 ($Million)
Table 11 Global Market By Customer Relationship Management Solutions, By Regions, 2014-2019 (Y-O-Y %)
Table 12 Global Market, By Customer Relationship Management Solutions, By Deployment Types, 2014-2019 ($Million)
Table 13 Global Market, By Customer Relationship Management Solutions, By Deployment Types, 2014-2019 (Y-O-Y %)
Table 14 Global Market By Billing Management Solutions, By Regions, 2014-2019 ($Million)
Table 15 Global Market By Billing Management Solutions, By Regions, 2014-2019 (Y-O-Y %)
Table 16 Global Market, By Billing Management, By Deployment Type, 2014-2019 ($Million)
Table 17 Global Market, By Billing Management, By Deployment Type, 2014-2019 (Y-O-Y %)
Table 18 Global Convergent Billing: Market By Charging, By Regions, 2014-2019 ($Million)
Table 19 Global Market By Charging, By Regions, 2014-2019 (Y-O-Y %)
Table 20 Global Market By Charging, By Deployment Type, 2014-2019 ($Million)
Table 21 Global Market By Charging, By Deployment Type, 2014-2019, (Y-O-Y %)
Table 22 Global Market By Settlement and Payment Management, By Regions, 2014-2019 ($Million)
Table 23 Global Market By Settlement and Payment Management, By Regions, 2014-2019, (Y-O-Y %)
Table 24 Global Market By Settlement and Payment Management, By Deployment Type, 2014-2019, ($Million)
Table 25 Global Market, By Settlement and Payment Management, By Deployment Types, 2014-2019, (Y-O-Y %)
Table 26 Global Market, By Voucher Management, By Regions, 2014-2019, ($ Million)
Table 27 Global Market, By Voucher Management, By Regions, 2014-2019, (Y-O-Y %)
Table 28 Global Market, By Voucher Management, By Deployment Type, 2014-2019, ($ Million)
Table 29 Global Market, By Voucher Management, By Deployment Type, 2014-2019, (Y-O-Y %)
Table 30 Global Convergent Billing: Market, By Mediation Market, By Region, 2014-2019, ($Million)
Table 31 Global Market, By Mediation Market, By Region, 2014-2019, (Y-O-Y %)
Table 32 Global Market, By Mediation Solution, By Deployment Type, 2014-2019, ($Million)
Table 33 Global Market, By Mediation Solution, By Deployment Type, 2014-2019, (Y-O-Y %)
Table 34 Global Market, By Others, By Region, 2014-2019, ($ Million)
Table 35 Global Market, By Others, By Regions, 2014-2019, (Y-O-Y %)
Table 36 Global Market, By Others, By Deployment Type, 2014-2019, ($Million)
Table 37 Global Market, By Other, By Deployment Type, 2014-2019, (Y-O-Y %)
Table 38 Global Market, By Deployment Types, 2014-2019, ($Billion)
Table 39 Global Market, By Other, By Deployment Type, 2014-2019, (Y-O-Y %)
Table 40 Global Convergent Billing: Market By Hosted Deployment, By Solutions, 2014-2019, ($Million)
Table 41 Global Market By Hosted Deployment, By Solutions, 2014-2019, (Y-O-Y %)
Table 42 Global Market On-Premises Deployment, By Solutions, 2014-2019, ($Million)
Table 43 Global Convergent Management, On-Premises Deployment, By Solutions, 2014-2019, ($Million)
Table 44 Global Market, By Services, 2014-2019, ($Million)
Table 45 Global Market, By Services, 2014-2019, (Y-O-Y %)
Table 46 Global Market, By Managed Services, By Regions, 2014-2019, ($Million)
Table 47 Global Market, By Managed Services, By Regions, 2014-2019, (Y-O-Y %)
Table 48 Global Market, Consulting Services, By Regions, 2014-2019, ($Million)
Table 49 Global Market, Consulting Services, By Regions, 2014-2019, (Y-O-Y %)
Table 50 Global Market, By Training and Certification, 2014-2019, ($Million)
Table 51 Global Market, By Training and Certification, 2014-2019, (Y-O-Y %)
Table 52 Convergent Billing: Market, By Region, 2014-2019 ($Billion)
Table 53 Convergent Billing: Market, By Region, 2014-2019 (Y-O-Y %)
Table 54 NA: Market, 2014-2019 ($Million)
Table 55 NA: Market, By Solution, 2014-2019 ($Million)
Table 56 NA: Market, By Services, 2014-2019 ($Million)
Table 57 Europe: Market, 2014-2019 ($Million)
Table 58 Europe: Market, By Solution, 2014-2019 ($Million)
Table 59 Europe: Market, By Services, 2014-2019 ($Million)
Table 60 APAC: Market, 2014-2019 ($Million)
Table 61 APAC: Market, By Solution, 2014-2019 ($Million)
Table 62 APAC: Market, By Services, 2014-2019 ($Million)
Table 63 MEA: Market, 2014-2019 ($Million)
Table 64 MEA: Market, By Solution, 2014-2019 ($Million)
Table 65 MEA: Market, By Services, 2014-2019 ($Million)
Table 66 LA: Market, 2014-2019 ($Million)
Table 67 LA: Market, By Solution, 2014-2019 ($Million)
Table 68 MEA: Market, By Services, 2014-2019 ($Million)
Table 69 New Product Launches, 2011-2014
Table 70 Agreements, Partnerships, Collaborations, And Joint Ventures, 2010-2014 83
Table 71 Mergers and Acquisitions
List Of Figures (43 Figures)

Figure 1 Research Methodology
Figure 2 Market Size Estimation Methodology: Bottom-Up Approach
Figure 3 Market Size Estimation Methodology: Top-Down Approach
Figure 4 Key Industry Insight
Figure 5 Convergent Billing Market, (2014-2019): Market For Managed Services Segments Is Expected To Grow Significantly
Figure 6 Convergent Billing, Market, 2014-2019 (Y-O-Y %)
Figure 7 Global Market Share, 2014
Figure 8 Attractive Market Opportunities
Figure 9 Lifecycle Analysis, By Regions
Figure 10 Global Market Regional Overview
Figure 11 Market Evolution
Figure 12 Market Segmentation: By Services
Figure 13 Market Segment, By Deployment Type
Figure 14 Convergent Billing, Market
Figure 15 Value Chain Analysis (2014)
Figure 16 Porter's Five Forces Analysis, Global Market (2014-2019)
Figure 17 Convergent Billing: Market By Solutions
Figure 18 Convergent Billing: Market By Solutions, 2014-2019 ($Million)
Figure 19 Global Market, By Solutions, 2014-2019 (Y-O-Y %)
Figure 20 Global Market, By Customer Relationship Management, 2014-2019 (Y-O-Y %)
Figure 21 Global Market, By Deployment Type, 2014-2019, (Y-O-Y %) 60
Figure 22 Reference Figure
Figure 23 Global Convergent Billing: Market By Services, 2014-2019, (Y-O-Y %)
Figure 24 Convergent Billing: Market By Region (2014-19) ($Million)
Figure 25 Convergent Billing: Market By Region, (2014-2019) (Y-O-Y %)
Figure 26 Companies Adopted Partnerships And Collaborations As The Key Growth Strategy
Figure 27 Global Convergent Billing: Market 2014
Figure 28 Geographic Revenue Mix Of Top 5 Market Players: Reference
Figure 29 Alcatel-Lucent: Business Overview
Figure 30 SWOT Analysis
Figure 31 Amdocs, Inc.: Business Overview
Figure 32 SWOT Analysis
Figure 33 Comverse, Inc.: Business Overview
Figure 34 Csg International: Business Overview
Figure 35 Elitecore Technologies Pvt. Ltd.: Business Overview
Figure 36 Huawei Technologies Co., Ltd: Business Overview
Figure 37 SWOT Analysis
Figure 38 International Business Machines Corporation: Business Overview
Figure 39 SWOT Analysis
Figure 40 Orga Systems Gmbh: Business Overview
Figure 41 Redknee, Inc.: Business Overview
Figure 42 Sap Se: Business Overview
Figure 43 SWOT Analysis

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