1. Market Research
  2. > Telecom Market Trends
  3. > Growth Opportunities for Professional Headsets in the European Market : Improved Macro Economic Conditions in Euro Zone Boost Growth Rates of Professional Headsets in Europe

Growth Opportunities for Professional Headsets in the European Market : Improved Macro Economic Conditions in Euro Zone Boost Growth Rates of Professional Headsets in Europe

  • December 2014
  • -
  • Frost & Sullivan
  • -
  • 29 pages

Summary

Table of Contents

Definitions

Professional Headsets

Professional headsets include contact center and office headsets (both corded and cordless) used in conjunction with enterprise communications endpoints integrated with the rest of the enterprise communications infrastructure (premises-based time division multiplexing (TDM) and internet protocol (IP) platforms and/or hosted/cloud-based TDM/IP Centrex services). Mobile headsets that are used with cellular devices or smartphones and do not offer connectivity to other enterprise endpoints are not included in the scope of this study. Additionally, this analysis does not take into account headsets purchased by employees and used at their workplace. While headset shipment estimates are based solely on headset units, revenue includes headsets plus related infrastructure such as amplifiers, direct connect cables, charging base stations, headset accessories, and software included in the headset package.

Corded Headsets
Corded headsets are the most common type of contact center and office headsets. They connect to business phones through modular amplifiers or Direct Connect cables. Usually, the Direct Connect cable plugs into either a handset port (RJ9), a dedicated modular headset port or a x mm headset jack located on the side of the endpoint. Universal serial bus (USB) corded headsets (PC USB corded headsets), on the other hand, plug into personal computers (PCs) and some types of IP desktop phones for IP communications. The study does not include general consumer-grade x mm computer headsets.

Cordless Headsets
Cordless headsets are usually connected to a business phone or to a PC via a base station that connects through either a handset port, a modular headset port, or a USB port in the PC or desktop phone (PC USB cordless headset). Using either Bluetooth wireless technology or DECT radio technology, the headset can transmit up to a 300-foot range (between base station and headset).

UC-enabled Headsets
Unified Communications (UC)-enabled headsets, a subset of PC USB headsets, are meant to expand the communications eco-system and enable users of PC-based telephony, such as remote workgroups, to efficiently collaborate in real time. In addition, they can act as advanced endpoints that are used across devices, platforms, and applications.

Enterprise headset vendors have varying definitions of UC-enabled headsets. The picture gets even more complicated when some enterprise headset vendors place all their PC USB headsets under the UC headset category in their financial reports. This is mainly due to: a) the loose definition of a UC-enabled headset and b) the little or no visibility whether the headsets are in fact being used in advanced communications (i.e., UC) environments.
Frost & Sullivan’s definition of UC-enabled headsets has been refined with time and is based on the following criteria: a) must interact with a PC via a USB port (therefore, excluding x mm computer headsets) b) must integrate with major UC communications clients/platforms, c) must offer added features and capabilities such as remote call control, location/context awareness, and IM integration, and d) must be identified as being used in a UC environment through the vendor’s direct or indirect sales force.

State of the Market
•Europe is the second largest region in terms of professional headset sales with x percent of headset revenue in 2013
•The European professional headset market earned revenues of $ x million in 2013, a growth of x percent over 2012.
•While 2012 was a very difficult year for the region due to bad economic conditions, year 2013 saw healthy recovery in professional headset sales in most of Europe.
•Growth of professional headsets was especially good in Germany, the UK and the Nordics.
•France experienced lower growth due to lingering economic difficulties.
•Eastern Europe saw good growth rates coming from places such as Russia, Poland and Turkey.
•Southern Europe is still suffering from economic uncertainty and is expected to recover more slowly than other regions.
•Similar to the North American market, UC technologies were the main catalyst of professional headset growth in Europe.
•In general, the European macro-economic conditions are expected to continue to improve, with gradual growth in European GDP and workforce, driving professional headset growth.
•Frost & Sullivan expects the European professional headset market to grow at a compound annual growth rate of x percent in terms of professional headset units and x percent in terms of professional headset revenue within the 2013-2020 timeframe.
•Frost & Sullivan expects this analysis to provide headset vendors with valuable data and insight that will help them capitalize on growth opportunities in the European professional headset market.

Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 60 Million searchable statistics with tables, figures & datasets
  • More than 25,000 trusted sources
Get This Report
24/7 Customer Support

Talk to Veronica

+1 718 514 2762

Purchase Reports From Reputable Market Research Publishers
Global Unified Communication as-a-service in Energy Market - By Geography, Trends, Forecast - (2017 - 2022)

Global Unified Communication as-a-service in Energy Market - By Geography, Trends, Forecast - (2017 - 2022)

  • $ 4250
  • Industry report
  • January 2017
  • by Mordor Intelligence LLP

The Global Unified COmmunication as a service in Energy market is valued at USD XX.XX billion in 2016 and is expected to reach a value of USD XX.XX billion by the end of 2022, growing at a projected CAGR ...

Global Unified Communication-as-a-service in Manufacturing Market - By Geography, Trends, Forecast - (2017 - 2022)

Global Unified Communication-as-a-service in Manufacturing Market - By Geography, Trends, Forecast - (2017 - 2022)

  • $ 4250
  • Industry report
  • January 2017
  • by Mordor Intelligence LLP

The Global Unified Communication as a service in Manufacturing market is valued at USD XX.XX billion in 2016 and is expected to reach a value of USD XX.XX billion by the end of 2022, growing at a projected ...

Global Unified Communications as a Service Market - By Components, Sizes, Geography, Trends, Forecast - (2017 - 2022)

Global Unified Communications as a Service Market - By Components, Sizes, Geography, Trends, Forecast - (2017 - 2022)

  • $ 4250
  • Industry report
  • January 2017
  • by Mordor Intelligence LLP

The Global Unified Communications as a Service (UCaaS) market is valued at USD XX.XX billion in 2016 and is expected to reach a value of USD XX.XX billion by the end of 2022, growing at a projected CAGR ...

Next Gen Telcos

December 2016 $ 3450

Download Unlimited Documents from Trusted Public Sources

Global Mobile Services Industry - Forecast

  • April 2017
    52 pages
  • Mobile Services  

  • World  

View report >

Telecom Industry in Africa - Forecast

  • March 2017
    17 pages
  • Telecom  

  • Africa  

    Ghana  

    Nigeria  

View report >

Broadband Industry in the UK

  • March 2017
    27 pages
  • Broadband  

  • United Kingdom  

    Europe  

View report >

Related Market Segments :

Unified Communications

ref:plp2014

Reportlinker.com © Copyright 2017. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.