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The Industry is Rapidly Transforming from Technology-centric to Customer Engagement Focused This study breaks down the contact center applications market across 13 countries in the Asia-Pacific region based on 8 application segments including Automatic Call Distributor (ACD), Computer Telephony Integration ...
Industries: Call Center | Countries: South Korea, Philippines, Asia, Australia, New Zealand, Singapore, Indonesia, Japan, China, Malaysia, Vietnam, Thailand, Taiwan, India, World, Oceania
This study is an assessment of the contact center market across six regions in APAC: Australia and New Zealand, ASEAN, Greater China, India, South Korea, and Japan. It presents market sizing and forecasts in terms of number of contact centers, number of agents, as well as number of agent positions at ...
Industries: Call Center | Countries: South Korea, Philippines, India, Asia, New Zealand, Australia, United States, World, Japan, China, Oceania
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