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This study is an assessment of the contact center market across six regions in APAC: Australia and New Zealand, ASEAN, Greater China, India, South Korea, and Japan. It presents market sizing and forecasts in terms of number of contact centers, number of agents, as well as number of agent positions at ...
Industries: Call Center | Countries: South Korea, Philippines, India, Asia, New Zealand, Australia, United States, World, Japan, China, Oceania
The Asia Pacific Contact Center Applications Market H1 2010, study segments the contact center applications market across 14 countries in APAC by 8 different application segments including ACD, CTI, IVR, Outbound, Call Monitoring, WFM, Speech and Multimedia applications, providing market sizing and market ...
Industries: Call Center | Countries: Asia, South Korea, Philippines, New Zealand, Singapore, Indonesia, Australia, World, Vietnam, Thailand, Taiwan, Malaysia, Japan, India, China, Oceania
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