Asia Pacific Contact Center Applications Markets CY

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Asia-Pacific Contact Center Applications Market, 2013

Asia-Pacific Contact Center Applications Market, 2013

  • $ 25 000
  • Industry report
  • by Frost & Sullivan
  • October 2014
  • 351 pages

The Industry is Rapidly Transforming from Technology-centric to Customer Engagement Focused This study breaks down the contact center applications market across 13 countries in the Asia-Pacific region based on 8 application segments including Automatic Call Distributor (ACD), Computer Telephony Integration ...

Industries: Call Center | Countries: South Korea, Philippines, Asia, Australia, New Zealand, Singapore, Indonesia, Japan, China, Malaysia, Vietnam, Thailand, Taiwan, India, World, Oceania

Assessment of the Asia-Pacific Contact Center Market

Assessment of the Asia-Pacific Contact Center Market

  • $ 20 000
  • Industry report
  • by Frost & Sullivan
  • June 2012
  • 58 pages

This study is an assessment of the contact center market across six regions in APAC: Australia and New Zealand, ASEAN, Greater China, India, South Korea, and Japan. It presents market sizing and forecasts in terms of number of contact centers, number of agents, as well as number of agent positions at ...

Industries: Call Center | Countries: South Korea, Philippines, India, Asia, New Zealand, Australia, United States, World, Japan, China, Oceania

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