1. Market Research
  2. > Telecom
  3. > Mobile Services Market Trends
  4. > Taking Purpose-Built Analytics Where It Has Never Gone Before: The Monetization of Network Operations and Engineering 

Introduction

Many in the communications industry have bemoaned for years the silo mentality of communications service providers’ (CSPs) Operations and Monetization (O&M) solutions. Silos started as the perceived least risky way to introduce the business management, billing, and operations support functions necessary for meeting the needs of new service offerings. For example, approximately years ago, CSPs started offering bundled services. In this business environment, a fixed-line voice provider would incorporate mobile services as a major component to the service bundle. To best meet time-to-market objectives, the installed set of O&M systems addressing the mobile services domain was retained side-by-side with the installed systems maintaining support for fixed-line services. The difficulty, time, and expense required to modify either set of systems, or incorporate the requirements for supporting both fixed-line and mobile network technologies from a single system, was deemed excessive.
Considering how far the industry has progressed since then—2G, 3G, 4G, LTE, LTE-Advanced, broadband (fixed and mobile), television, smartphones, tablets, and the Internet of Things (IoT)— the inefficiencies of duplicate systems in walled silos became even more apparent. Silos inhibit the overall customer experience, lead to duplicated data, and raise the cost of operations. This does not even touch on the multitude of duplicated systems that accompany any CSP acquisition.

The good news is that the walls between the silos of O&M functionality are beginning to thin, albeit slowly. As the walls come down, functionality begins to cross silo boundaries. The acceptance of these blended solutions is taking root with both CSPs and solution suppliers, but the blending brings with it new issues. Of these, functional lines, and corresponding systems design boundaries, are blurring. Operational support systems (OSS) and business support systems (BSS) functions no longer have the clear demarcation of the past. Consequently, CSP difficulties in aligning vendor offerings with their transformation plans are increasing as overlaps in functionality expand between new and existing systems.

Table Of Contents

Taking Purpose-Built Analytics Where It Has Never Gone Before: The Monetization of Network Operations and Engineering 
Introduction
Financial Assurance from a Monetization Viewpoint
Margin Assurance - The Fuzzy Middle Ground
Houston, We Have a Problem: A Silo Mindset Still Prevails But . . .
A Look from the Operations Side
Purpose-Built Analytics Can Drive the Operations and Monetization Processes
The TEOCO Customer Analytics Platform - Spanning OandM
Stratecast - The Last Word
About Stratecast
About Frost and Sullivan

View This Report »

Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 24 Million searchable statistics with tables, figures & datasets
  • More than 10,000 trusted sources
24/7 Customer Support

Talk to Veronica

+1 718 514 2762

Purchase Reports From Reputable Market Research Publishers
The Developed Asia-Pacific telecoms market: trends and forecasts 2016-2021

The Developed Asia-Pacific telecoms market: trends and forecasts 2016-2021

  • $ 7999
  • Industry report
  • November 2016
  • by Analysys Mason

"Telecoms retail revenue for the developed Asia-Pacific region will grow steadily from USD172 billion in 2015 to USD189 billion in 2021." Challenges remain in the developed Asia-Pacific (DVAP) telecoms ...

Global telecoms market: trends and forecasts 2016-2021

Global telecoms market: trends and forecasts 2016-2021

  • $ 7999
  • Industry report
  • December 2016
  • by Analysys Mason

"Telecoms service revenue will increase worldwide to USD1540 billion in 2021, at a CAGR of 0.7%." Telecoms retail revenue growth worldwide will be boosted by increasing handset data usage supported by ...

Mobile services in Sub-Saharan Africa: trends and forecasts 2016–2021

Mobile services in Sub-Saharan Africa: trends and forecasts 2016–2021

  • $ 7999
  • Industry report
  • February 2017
  • by Analysys Mason

"Demand for mobile content services and operators' bundled offers are driving smartphone take-up and will push the smartphone share of handsets up to 39.8% in 2021." The convenience of mobile Internet ...


ref:plp2014

Reportlinker.com © Copyright 2017. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.