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Growth Opportunities for Sales Organizations and SFA/CRM Providers Now that sales representatives and their managers are able to have mobile access to their sales force automation (SFA) solutions, everyday ...
This IDC study analyzes and sizes the Western European CRM applications market for 2013-2015 and includes a forecast for 2016-2020. IDC segments the CRM applications market by functional segment (4 functional ...
This IDC study is a translation of the Japanese document IDC #JPJ40593816, which analyzes the market share of vendors in the Japan CRM application market based on their individual shipment revenue. IDC ...