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About Unified Communications and Collaboration
UC&C is a system that integrates the real-time communication services, such as telephony instant messaging, videoconferencing, data sharing, and others, with non-real-time communication services, such as unified messaging (e-mail, SMS, and fax). It enables an individual to send a message on one medium and receive the same message on another medium. For instance, one can receive a voicemail message and choose to access it through e-mail or a cell phone. It is used in various sectors such as Healthcare, Education, Finance and Banking, and Hospitality. It enables better collaboration by unifying different modes of communications into a single and combined user experience.

TechNavio's analysts forecast the UC&C market in the EMEA region to grow at a CAGR of 12.31 percent over the period 2014-2019.


Covered in this Report
This report covers the present scenario and the growth prospects of the UC&C market in the EMEA region for the period 2015-2019. To calculate the market size, the report considers revenue generated from UC&C software and services. In addition, the report provides the deployment model of the software and services offered by the vendors. It considers the revenue generated from the technologies used in cell phones:

• Collaboration tools
• Video conferencing
• PBX extensions
• Others: It includes customer care applications and contact center applications

TechNavio's report, Unified Communications and Collaboration (UC&C) Market in the EMEA Region 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the UC&C market landscape in the EMEA region and its growth prospects in the coming years. The report includes a discussion of the key vendors operating in this market.


Key Vendors
• Avaya
• Cisco Systems
• Microsoft
• Unify

Other Prominent Vendors
• 8x8
• Alcatel Lucent
• BroadSoft
• Dell
• Genesys Telecommunications Laboratories
• HP
• Huawei Technologies
• Interactive Intelligence
• Jupiter Networks
• Logitech International
• Mitel Networks
• NEC
• Orange
• Polycom
• RingCentral
• ShoreTel
• Verizon Communications


Market Driver
• Emergence of Cloud Solutions
• For a full, detailed list, view our report


Market Challenge
• Compatibility Issues with Various Components
• For a full, detailed list, view our report


Market Trend
• Adoption of UCaaS Technology
• For a full, detailed list, view our report


Key Questions Answered in this Report
• What will the market size be in 2019 and what will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the key vendors in this market space?
• What are the market opportunities and threats faced by the key vendors?
• What are the strengths and weaknesses of the key vendors?

Table Of Contents

Unified Communications and Collaboration (UCandC) Market in the EMEA Region 2015-2019
01. Executive Summary
02. List of Abbreviations
03. Scope of the Report
03.1 Market Overview
03.2 Product Offerings
04. Market Research Methodology
04.1 Market Research Process
04.2 Research Methodology
05. Introduction
06. Market Landscape
06.1 Market Overview
06.2 Evolution of UCandC Model
06.3 UCandC Market Size and Forecast in EMEA Region
06.4 EMEA Market share in Global UCandC Market by Revenue 2014-2019 (US$ billion)
06.5 UCandC market in EMEA by Deployment Model
06.6 Five Forces Analysis
07. Market Segmentation by Technology
08. Key Leading Countries
08.1 France
08.2 Germany
08.3 UK
09. Buying Criteria
10. Market Growth Drivers
11. Drivers and their Impact
12. Market Challenges
13. Impact of Drivers and Challenges
14. Market Trends
15. Trends and their Impact
16. Vendor Landscape
16.1 Competitive Scenario
16.2 Major Vendors
16.3 Other Prominent Vendors
17. Key Vendor Analysis
17.1 Avaya
17.1.1 Key Facts
17.1.2 Business Overview
17.1.3 Business Segmentation by Revenue 2013
17.1.4 Business Segmentation by Revenue 2012 and 2013
17.1.5 Geographical Segmentation by Revenue 2013
17.1.6 Business Strategy
17.1.7 Recent Developments
17.1.8 SWOT Analysis
17.2 Cisco Systems
17.2.1 Key Facts
17.2.2 Business Overview
17.2.3 Business Segmentation by Revenue
17.2.4 Geographical Segmentation by Revenue
17.2.5 Business Strategy
17.2.6 Key Information
17.2.7 SWOT Analysis
17.3 Microsoft
17.3.1 Key Facts
17.3.2 Business Overview
17.3.3 Business Segmentation by Revenue 2013
17.3.4 Business Segmentation by Revenue 2012 and 2013
17.3.5 Geographical Segmentation by Revenue 2013
17.3.6 Business Strategy
17.3.7 Recent Developments
17.3.8 SWOT Analysis
17.4 Unify
17.4.1 Key Facts
17.4.2 Business Overview
17.4.3 Business Segmentation by Revenue 2013
17.4.4 Industry Solutions
17.4.5 Key Services
17.4.6 Business Strategy
17.4.7 Recent Developments
17.4.8 SWOT Analysis
18. Other Reports in this Series


List of Exhibits
Exhibit 1: Market Research Methodology
Exhibit 2: Unified Communications and Collaboration System
Exhibit 3: Four Stages of Evolution
Exhibit 4: UCandC Market in EMEA Region 2014-2019 (US$ billion)
Exhibit 5: EMEA UCandC Market share in Global Market by Revenue 2014-2019
Exhibit 6: UCandC Market by Region wise Segmentation 2014-2019 (unit percentage)
Exhibit 7: UCandC Market in EMEA by Deployment Model 2014
Exhibit 8: UCandC Market Segmentation by Technology in EMEA Region 2014
Exhibit 9: Advantages of Cloud-based UC over On-premises UC
Exhibit 10: Avaya: Business Segmentation by Revenue 2013
Exhibit 11: Avaya: Business/Product Segmentation by Revenue 2012 and 2013 (US$ million)
Exhibit 12: Avaya: Geographical Segmentation by Revenue 2013
Exhibit 13: Business Segmentation of Cisco Systems by Revenue 2013
Exhibit 14: Business Segmentation of Cisco Systems by Revenue 2011-2013 (US$ billion)
Exhibit 15: Geographical Segmentation of Cisco Systems by Revenue 2013
Exhibit 16: Microsoft: Business Segmentation by Revenue 2013
Exhibit 17: Microsoft: Business Segmentation by Revenue 2012 and 2013(US$ billion)
Exhibit 18: Microsoft: Geographical Segmentation by Revenue 2013
Exhibit 19: Unify: Business Segmentation by Revenue 2013
Exhibit 20: Unify: Industry Solutions
Exhibit 21: Unify: Key Services



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