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Banking and Financial services form the backbone of any country’s economy. In recent times, the strength of country is determined by how it is progressing financially. Thus, proper functioning of financial system is must to bring in stable and smooth governance. Many banks and financial institutions around the globe have turned their attention to pull the customers by decisive marketing efforts and “Customer In” strategy. Banks have shifted their policy from traditional accounting services to extending value added services like insurance, mutual funds, pensions and mortgages.

To achieve this transformation, digitization of financial services, evolution and development of consumer centric processes, and concentration on core competencies is necessary. Global financial services applications are the perfect solution to handle these types of diverse portfolios. With the growing effect of globalization, global financial services application providers face an uphill task to provide end users with applications that are compliant, risk free and data driven.

The overall global financial services application market in this report has been defined as the sum of revenues generated by the global financial services application software along with various software and services provided by the vendors to banks and financial institutions.

North America, and Europe have the highest adoption of financial services application in the banking and financial services ecosystem, and regions such as APAC, Middle East and Africa along with Latin America offers a lot of opportunities for the vendors where majority of the countries are yet to expansively adopt global financial services application.

This report primarily includes financial services applications vendors providing application software for Audit, Risk & Compliance Management, BI & Analytics Applications, Business Transaction Processing, Customer Experience, and Enterprise IT. Also, in this fast changing economic scenario, companies need to introspect and analyze their internal operational process flow. Thus, employment of data warehousing process helps in strategy framing and quick decision making.

There are various assumptions that have been taken into consideration for the market sizing and forecasting exercise. A few of the global assumptions include political, social, economic, and technological factors. For instance, exchange rates are some of the factors which are expected to have an impact on this market. Therefore, the dollar fluctuations are expected not to seriously affect the forecasts in the emerging Asia-Pacific regions.

This report will help the global financial services application vendors in the following ways:
1. This report segments the overall global financial services application market on the basis of the revenues generated by global financial services application software vendors and service providers. The report provides the closest approximations of the revenue numbers for the overall market and the sub-segments. The market numbers are further split into geographical regions.
2. The report will help global financial services application vendors to better understand their competitors and gain more insights for better positioning of their business. There is a separate section on competitive landscape, which includes key developments of market leaders, mergers and acquisitions, and venture capital funding. This report also covers company profiles of major players in this market.
3. The report will help vendors to understand the pulse of the market and provide information on key market drivers, restraints, opportunities and challenges.

Table Of Contents

Financial Services Application Market by Software, by Services, by Deployment, by Users and Region - Global Forecast to 2019
TABLE OF CONTENTS

1 INTRODUCTION
1.1 OBJECTIVES OF THE STUDY
1.2 MARKET DEFINITION
1.3 MARKET SCOPE
1.3.1 MARKETS COVERED
1.3.2 YEARS CONSIDERED FOR THE STUDY
1.3.3 LIMITATIONS
1.4 CURRENCY
1.5 STAKEHOLDERS

2 RESEARCH METHODOLOGY
2.1 MARKET SIZE ESTIMATION
2.2 MARKET BREAKDOWN AND DATA TRIANGULATION
2.3 MARKET SHARE ESTIMATION
2.3.1 KEY DATA FROM SECONDARY SOURCES
2.3.2 KEY DATA FROM PRIMARY SOURCES
2.3.3 ASSUMPTIONS
2.3.4 KEY INDUSTRY INSIGHTS

3 EXECUTIVE SUMMARY

4 PREMIUM INSIGHTS
4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE FSA MARKET
4.2 FSA MARKET: TOP THREE SERVICES
4.3 GLOBAL FSA MARKET
4.4 FSA MARKET POTENTIAL
4.5 FSA REGIONAL MARKET
4.6 GLOBAL FSA MARKET, BY SOFTWARE (2014-2019)
4.7 LIFECYCLE ANALYSIS, BY REGION 2014

5 MARKET OVERVIEW
5.1 INTRODUCTION
5.2 MARKET SEGMENTATION
5.2.1 FSA MARKET, BY SOFTWARE
5.2.2 FSA MARKET, BY SERVICES
5.2.3 FSA MARKET, BY DEPLOYMENT TYPE
5.2.4 FSA MARKET, BY USER TYPE
5.2.5 FSA MARKET, BY REGION
5.3 EVOLUTION
5.4 MARKET DYNAMICS
5.4.1 DRIVERS
5.4.1.1 Emergence of digital channels for banking
5.4.1.2 Enhanced focus on customer experience
5.4.1.3 Surging demand for workforce optimization solutions
5.4.2 RESTRAINTS
5.4.2.1 High cost of deployment
5.4.2.2 Adhering to different political factors and regulatory compliances
5.4.3 OPPORTUNITY
5.4.3.1 IT expenditure driven by big data, mobility, and cloud technologies
5.4.4 CHALLENGE
5.4.4.1 Low consumer and investor confidence

6 INDUSTRY TRENDS
6.1 INTRODUCTION
6.2 VALUE CHAIN ANALYSIS
6.3 PORTER'S FIVE FORCES ANALYSIS
6.3.1 THREAT FROM NEW ENTRANTS
6.3.2 THREAT OF SUBSTITUTES
6.3.3 BARGAINING POWER OF SUPPLIERS
6.3.4 BARGAINING POWER OF BUYERS
6.3.5 INTENSITY OF COMPETITIVE RIVALRY

7 FSA MARKET ANALYSIS, BY SOFTWARE
7.1 INTRODUCTION
7.2 AUDIT, RISK, AND COMPLIANCE MANAGEMENT
7.3 BI AND ANALYTICS APPLICATIONS
7.4 BUSINESS TRANSACTION PROCESSING
7.5 CUSTOMER EXPERIENCE
7.6 ENTERPRISE IT

8 FSA MARKET ANALYSIS, BY SERVICES
8.1 INTRODUCTION
8.2 CONSULTING SERVICES
8.3 INTEGRATION SERVICES
8.4 TRAINING AND SUPPORT SERVICES
8.5 OPERATIONS AND MAINTENANCE

9 FSA MARKET ANALYSIS, BY DEPLOYMENT TYPE
9.1 INTRODUCTION
9.2 ON-PREMISES
9.3 HOSTED

10 FSA MARKET ANALYSIS, BY USER TYPE
10.1 INTRODUCTION
10.2 SMB
10.3 ENTERPRISES

11 FSA MARKET ANALYSIS, BY REGION
11.1 INTRODUCTION
11.2 NORTH AMERICA (NA)
11.3 EUROPE
11.4 ASIA-PACIFIC (APAC)
11.5 MIDDLE EAST AND AFRICA (MEA)
11.6 LATIN AMERICA (LA)

12 COMPETITIVE LANDSCAPE
12.1 OVERVIEW
12.2 COMPETITIVE SITUATION AND TRENDS
12.2.1 NEW PRODUCT DEVELOPMENTS
12.2.2 NEW CONTRACTS
12.2.1 AGREEMENTS, PARTNERSHIPS, AND COLLABORATIONS
12.2.2 MERGERS AND ACQUISITIONS

13 COMPANY PROFILES
(Overview, Products and Services, Strategies and Insights, Developments and MnM View)*
13.1 INTRODUCTION
13.2 ACCENTURE
13.3 IBM CORPORATION
13.4 ORACLE CORPORATION
13.5 SAP SE
13.6 TCS
13.7 FIS
13.8 FISERV, INC.
13.9 INFOSYS
13.10 MISYS
13.11 TEMENOS
*Details on Overview, Products and Services, Strategies and Insights, Developments and MnM View might not be captured in case of unlisted companies.

14 APPENDIX
14.1 INDUSTRY EXCERPTS
14.2 DISCUSSION GUIDE
14.3 INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE
14.4 AVAILABLE CUSTOMIZATIONS
14.5 RELATED REPORTS



LIST OF TABLES

TABLE 1 GLOBAL FSA MARKET SIZE AND GROWTH RATE, 2012-2019 ($MILLION, Y-O-Y %)
TABLE 2 EMERGENCE OF DIGITAL CHANNELS FOR BANKING IS PROPELLING THE GROWTH OF THE FSA MARKET
TABLE 3 DIFFERENT POLITICAL FACTORS AND REGULATORY COMPLIANCES HINDER THE GROWTH OF THE FSA MARKET
TABLE 4 EXPENDITURE ON EMERGING TECHNOLOGIES IS THE KEY OPPORTUNITY IN THE FSA MARKET
TABLE 5 LOW CONSUMER AND INVESTOR CONFIDENCE IS THE MAJOR CHALLENGE FOR THE FSA MARKET
TABLE 6 FSA MARKET SIZE, BY SOFTWARE, 2012-2019 ($MILLION)
TABLE 7 AUDIT, RISK, AND COMPLIANCE MANAGEMENT: FSA MARKET SIZE, BY DEPLOYMENT TYPE, 2012-2019 ($MILLION)
TABLE 8 AUDIT, RISK, AND COMPLIANCE MANAGEMENT: FSA MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 9 AUDIT, RISK, AND COMPLIANCE MANAGEMENT: FSA MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 10 BI AND ANALYTICS APPLICATION: FSA MARKET SIZE, BY DEPLOYMENT TYPE, 2012-2019 ($MILLION)
TABLE 11 BI AND ANALYTICS APPLICATION: FSA MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 12 BI AND ANALYTICS APPLICATION: FSA MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 13 BUSINESS TRANSACTION PROCESSING: FSA MARKET SIZE, BY DEPLOYMENT TYPE, 2012-2019 ($MILLION)
TABLE 14 BUSINESS TRANSACTION PROCESSING: FSA MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 15 BUSINESS TRANSACTION PROCESSING: FSA MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 16 CUSTOMER EXPERIENCE: FSA MARKET SIZE, BY DEPLOYMENT TYPE, 2012-2019 ($MILLION)
TABLE 17 CUSTOMER EXPERIENCE: FSA MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 18 CUSTOMER EXPERIENCE: FSA MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 19 ENTERPRISE IT: FSA MARKET SIZE, BY DEPLOYMENT TYPE, 2012-2019 ($MILLION)
TABLE 20 ENTERPRISE IT: FSA MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 21 ENTERPRISE IT: FSA MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 22 FSA MARKET SIZE, BY SERVICES, 2012-2019 ($MILLION)
TABLE 23 CONSULTING SERVICES: FSA MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 24 CONSULTING SERVICES: FSA MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 25 INTEGRATION SERVICES: FSA MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 26 INTEGRATION SERVICES: FSA MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 27 TRAINING AND SUPPORT SERVICES: FSA MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 28 TRAINING AND SUPPORT SERVICES: FSA MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 29 OPERATIONS AND MAINTENANCE SERVICES: FSA MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 30 OPERATIONS AND MAINTENANCE SERVICES: FSA MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 31 FSA MARKET SIZE, BY DEPLOYMENT TYPE, 2012-2019 ($MILLION)
TABLE 32 ON-PREMISES: FSA MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 33 ON-PREMISES: FSA MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 34 HOSTED: FSA MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 35 HOSTED: FSA MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 36 FSA MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 37 SMB: FSA MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 38 SMB: FSA MARKET SIZE, BY SOLUTION, 2012-2019 ($MILLION)
TABLE 39 ENTERPRISES: FSA MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 40 ENTERPRISES: FSA MARKET SIZE, BY SOLUTION, 2012-2019 ($MILLION)
TABLE 41 FSA MARKET SIZE, BY REGION, 2012-2019 ($MILLION)
TABLE 42 NA: FSA MARKET SIZE, BY SOLUTION, 2012-2019 ($MILLION)
TABLE 43 NA: FSA MARKET SIZE, BY SERVICES, 2012-2019 ($MILLION)
TABLE 44 NA: FSA MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 45 NA: FSA MARKET SIZE, BY DEPLOYMENT TYPE, 2012-2019 ($MILLION)
TABLE 46 NA: FSA MARKET SIZE, BY SOFTWARE, 2012-2019 ($MILLION)
TABLE 47 EUROPE: FSA MARKET SIZE, BY SOLUTION, 2012-2019 ($MILLION)
TABLE 48 EUROPE: FSA MARKET SIZE, BY SERVICES, 2012-2019 ($MILLION)
TABLE 49 EUROPE: FSA MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 50 EUROPE: FSA MARKET SIZE, BY DEPLOYMENT TYPE, 2012-2019 ($MILLION)
TABLE 51 EUROPE: FSA MARKET SIZE, BY SOFTWARE, 2012-2019 ($MILLION)
TABLE 52 APAC: FSA MARKET SIZE, BY SOLUTION, 2012-2019 ($MILLION)
TABLE 53 APAC: FSA MARKET SIZE, BY SERVICES, 2012-2019 ($MILLION)
TABLE 54 APAC: FSA MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 55 APAC: FSA MARKET SIZE, BY DEPLOYMENT TYPE, 2012-2019 ($MILLION)
TABLE 56 APAC: FSA MARKET SIZE, BY SOFTWARE, 2012-2019 ($MILLION)
TABLE 57 MEA: FSA MARKET SIZE, BY SOLUTION, 2012-2019 ($MILLION)
TABLE 58 MEA: FSA MARKET SIZE, BY SERVICES, 2012-2019 ($MILLION)
TABLE 59 MEA: FSA MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 60 MEA: FSA MARKET SIZE, BY DEPLOYMENT TYPE, 2012-2019 ($MILLION)
TABLE 61 MEA: FSA MARKET SIZE, BY SOFTWARE, 2012-2019 ($MILLION)
TABLE 62 LA: FSA MARKET SIZE, BY SOLUTION, 2012-2019 ($MILLION)
TABLE 63 LA: FSA MARKET SIZE, BY SERVICES, 2012-2019 ($MILLION)
TABLE 64 LA: FSA MARKET SIZE, BY USER TYPE, 2012-2019 ($MILLION)
TABLE 65 LA: FSA MARKET SIZE, BY DEPLOYMENT TYPE, 2012-2019 ($MILLION)
TABLE 66 LA: FSA MARKET SIZE, BY SOFTWARE, 2012-2019 ($MILLION)
TABLE 67 NEW PRODUCT LAUNCHES, 2012-2014
TABLE 68 NEW CONTRACTS, 2012-2014
TABLE 69 AGREEMENTS, PARTNERSHIPS, AND COLLABORATIONS, 2012-2014
TABLE 70 MERGERS AND ACQUISITIONS, 2012-2014


LIST OF FIGURES

FIGURE 1 RESEARCH DESIGN
FIGURE 2 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH
FIGURE 3 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH
FIGURE 4 BREAKDOWN OF PRIMARY INTERVIEW: BY COMPANY TYPE, DESIGNATION, AND REGION
FIGURE 5 DATA TRIANGULATION
FIGURE 6 FSA MARKET SIZE, USER TYPE SNAPSHOT (2014-2019): SMB MARKET IS EXPECTED TO DOUBLE BY 2019
FIGURE 7 FSA MARKET SIZE, SERVICES SNAPSHOT (2014-2019): CONSULTING SERVICES WILL DOMINATE THE MARKET
FIGURE 8 GLOBAL FSA MARKET SIZE, BY DEPLOYMENT, 2014-2019
FIGURE 9 GLOBAL FSA MARKET SHARE: APAC WILL EXHIBIT THE HIGHEST MARKET SHARE IN 2014
FIGURE 10 INCREASING DEMAND AMONG ORGANIZATIONS FOR INTEGRATED FSA SUITE
FIGURE 11 INTEGRATION SERVICES ARE GAINING THE HIGHEST TRACTION IN TERMS OF MARKET SIZE
FIGURE 12 APAC HOLDS THE MAXIMUM SHARE IN THE FSA MARKET (2014)
FIGURE 13 APAC IS EXPECTED TO HAVE THE HIGHEST MARKET GROWTH POTENTIAL BY 2019
FIGURE 14 APAC MARKET IS EXPECTED TO GROW FASTER THAN EUROPE AND NA
FIGURE 15 MAJORITY OF MARKET SHARE WILL BE CAPTURED BY BUSINESS TRANSACTION PROCESSING AND ENTERPRISE IT DURING 2014-2019
FIGURE 16 REGIONAL LIFECYCLE: LA EXPECTED TO BE IN THE INTRODUCTION PHASE FOR THE YEAR 2014
FIGURE 17 FSA MARKET SEGMENTATION: BY SOFTWARE
FIGURE 18 FSA MARKET SEGMENTATION: BY SERVICES
FIGURE 19 FSA MARKET SEGMENTATION: BY DEPLOYMENT TYPE
FIGURE 20 FSA MARKET SEGMENTATION: BY USER TYPE
FIGURE 21 FSA MARKET SEGMENTATION: BY REGION
FIGURE 22 EVOLUTION: FSA
FIGURE 23 EMERGENCE OF DIGITAL CHANNELS FOR BANKING PROVIDES AN IMPETUS FOR THE FSA MARKET
FIGURE 24 VALUE CHAIN ANALYSIS
FIGURE 25 PORTER'S FIVE FORCES ANALYSIS: FSA MARKET
FIGURE 26 BUSINESS TRANSACTION PROCESSING AND ENTERPRISE IT ARE LEADING THE FSA SOFTWARE MARKET
FIGURE 27 BUSINESS TRANSACTION PROCESSING WILL CONTINUE TO CONTROL THE SOFTWARE MARKET IN TERMS OF MARKET SHARE
FIGURE 28 CUSTOMER EXPERIENCE IS EXPECTED TO SHOW CONSIDERABLE GROWTH IN ALL REGIONS
FIGURE 29 APAC IS EXPECTED TO EXHIBIT THE HIGHEST GROWTH RATE IN ENTERPRISE IT
FIGURE 30 CONSULTING SERVICES WILL CONTINUE TO DOMINATE THE SERVICES SEGMENT OF THE FSA MARKET
FIGURE 31 HOSTED DEPLOYMENT MARKET SIZE IS EXPECTED TO DOUBLE BY 2019
FIGURE 32 APAC IS EXPECTED TO EXHIBIT THE HIGHEST MARKET SIZE DURING THE PERIOD 2014-2019
FIGURE 33 APAC REGION IS EXPECTED TO EXPERIENCE THE HIGHEST GROWTH RATE IN THE HOSTED FSA MARKET
FIGURE 34 SMBS EXHIBIT THE FASTEST GROWTH RATE IN THE FSA MARKET DURING THE FORECAST PERIOD
FIGURE 35 SERVICES ARE EXPECTED TO EXPERIENCE HIGHER GROWTH RATE AMONG SMBS DURING THE FORECAST PERIOD
FIGURE 36 SERVICES ARE EXPECTED TO CLOCK HIGHER REVENUE AMONG THE ENTERPRISES
FIGURE 37 APAC WILL EXHIBIT THE HIGHEST GROWTH IN THE FSA MARKET
FIGURE 38 COMPANIES ADOPTED AGREEMENTS, ACQUISITIONS, NEW PRODUCT DEVELOPMENTS, AND NEW CONTRACTS AS THE KEY GROWTH STRATEGIES DURING THE YEARS 2012-2014
FIGURE 39 TCS AND ORACLE CORPORATION GREW AT THE FASTEST RATE BETWEEN 2009 AND 2013
FIGURE 40 MARKET EVALUATION FRAMEWORK
FIGURE 41 BATTLE FOR MARKET SHARE: NEW PRODUCT DEVELOPMENT WAS THE KEY STRATEGY ADOPTED BY PLAYERS DURING THE LAST 3 YEARS
FIGURE 42 GEOGRAPHIC REVENUE MIX OF TOP FIVE PLAYERS
FIGURE 43 ACCENTURE: COMPANY SNAPSHOT
FIGURE 44 ACCENTURE: SWOT ANALYSIS
FIGURE 45 IBM CORPORATION: COMPANY SNAPSHOT
FIGURE 46 IBM CORPORATION: SWOT ANALYSIS
FIGURE 47 ORACLE CORPORATION: COMPANY SNAPSHOT
FIGURE 48 ORACLE CORPORATION: SWOT ANALYSIS
FIGURE 49 SAP SE: COMPANY SNAPSHOT
FIGURE 50 SAP SE: SWOT ANALYSIS
FIGURE 51 TCS: COMPANY SNAPSHOT
FIGURE 52 TCS: SWOT ANALYSIS
FIGURE 53 FIS: COMPANY SNAPSHOT
FIGURE 54 FISERV, INC.: COMPANY SNAPSHOT
FIGURE 55 INFOSYS: COMPANY SNAPSHOT
FIGURE 56 TEMENOS: COMPANY SNAPSHOT

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