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BPO Market in the Czech Republic 2015-2019

  • March 2015
  • -
  • Infiniti Research Limited
  • -
  • 102 pages

About BPO Market in the Czech Republic
Privatization in the Czech Republic has led to the wave of several new investments in the country. The government has formulated several investment-friendly policies that has enhanced the investment competitiveness and taxation conditions in the Czech Republic. Further, efforts regarding simplifying regulations and reduction in administrative barriers have encouraged more FDI inflows to the country. The country’s favorable economic conditions, strategic geographical location, developed infrastructure pertaining to transportation and logistics make it one of the most favorable locations for BPO.

TechNavio's analysts forecast the BPO market in the Czech Republic to grow at a CAGR of 16.33 percent over the period 2014-2019.


Covered in this Report
The report covers the present scenario and the growth prospects of the BPO market in the Czech Republic for the period 2015-2019. The report covers the market attractiveness of BPO in the country, which include economic overview, business overview, pros and cons of the BPO sector, state of the BPO sector, and main factors affecting BPO sector.

TechNavio's report, the BPO Market in the Czech Republic 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. It covers the landscape of the BPO market in the Czech Republic and its growth prospects in the coming years. The report includes a profile of the key vendors operating in this market.


Key Vendors
• Accenture
• Capgemini
• Infosys BPO
• OKIN Technologies BPO

Other Prominent Vendors
• Europ Assistance
• ICON Communication Centers
• Incline
• Transcom


Key Market Driver
• Strategic Location of the Country
• For a full, detailed list, view our report


Key Market Challenge
• Political Unrest in the Country
• For a full, detailed list, view our report


Key Market Trend
• Growing Demand for F&A Outsourcing
• For a full, detailed list, view our report


Key Questions Answered in this Report
• What will the market size be in 2019 and what will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the key vendors in this market space?
• What are the market opportunities and threats faced by the key vendors?
• What are the strengths and weaknesses of the key vendors?

Table Of Contents

BPO Market in the Czech Republic 2015-2019
01. Executive Summary
02. List of Abbreviations
03. Scope of the Report
03.1 Market Overview
03.2 Product Offerings
04. Market Research Methodology
04.1 Market Research Process
04.2 Research Methodology
05. Introduction
06. Country Profile: Czech Republic
06.1 Background
06.2 Geography
06.3 People and Language
06.4 Economic Overview
06.5 Business Overview
06.5.1 Global Competitive Index Ranking
06.5.2 FDI Inflow into Czech Republic by Country and Sector
07. Doing Business in Czech Republic
07.1 Key Indicators
08. Market Landscape
08.1 Global BPO Market Overview
08.1.1 FandA BPO
08.1.2 IT Services and Support
08.1.3 Customer Support
08.1.4 Procurement
08.1.5 HRO
08.2 Factors Affecting Choice of BPO Locations
09. Comparative Study of Popular BPO Destinations
10. BPO Market in Czech Republic: Competitive Advantage Analysis
10.1.1 Economic and Political Stability of Czech Republic
10.1.2 High-quality ICT Infrastructure
10.1.3 Tax Regime
10.1.4 Transportation Infrastructure
10.1.5 Highly Educated Workforce
10.1.6 Multiple Languages
10.2 State of BPO Market in Czech Republic
10.3 Pros and Cons of BPO Market in Czech Republic
10.4 PEST Analysis
10.5 Market Size and Forecast
10.6 Five Forces Analysis
11. Market Segmentation by Application
11.1 BPO Market in Czech Republic by Application 2014
12. Buying Criteria
13. Market Growth Drivers
14. Drivers and their Impact
15. Market Challenges
16. Impact of Drivers and Challenges
17. Market Trends
18. Trends and their Impact
19. Vendor Landscape
19.1 Market Analysis 2014
19.2 Other Prominent Vendors
20. Key Vendor Analysis
20.1 Accenture
20.1.1 Key Facts
20.1.2 Business Overview
20.1.3 Business Segmentation by Revenue 2013
20.1.4 Business Segmentation by Revenue 2012 and 2013
20.1.5 Geographical Segmentation by Revenue 2013
20.1.6 Business Strategy
20.1.7 Key Information
20.1.8 SWOT Analysis
20.2 Capgemini
20.2.1 Key Facts
20.2.2 Business Overview
20.2.3 Business Segmentation by Revenue 2013
20.2.4 Business Segmentation by Revenue 2012 and 2013
20.2.5 Geographical Segmentation by Revenue 2013
20.2.6 Business Strategy
20.2.7 Key Developments
20.2.8 SWOT Analysis
20.3 Infosys
20.3.1 Key Facts
20.3.2 Business Overview
20.3.3 Revenue by Business Segmentation 2014
20.3.4 Revenue by Business Segmentation 2013 and 2014
20.3.5 Revenue by Geographical Segmentation 2014
20.3.6 Business Strategy
20.3.7 Key Information
20.3.8 SWOT Analysis
20.4 OKIN Group
20.4.1 Key Facts
20.4.2 Business Overview
20.4.3 SWOT Analysis
21. Other Reports in this Series


List of Exhibits
Exhibit 1: Market Research Methodology
Exhibit 2: Czech Republic: GDP (US$ billion
Exhibit 3: Czech Republic: Economic Parameter
Exhibit 4: Czech Republic: Export Destinations 2013
Exhibit 5: Czech Republic: Investment Climate 2013
Exhibit 6: Global Competitive Index Ranking 2013-2014
Exhibit 7: Czech Republic: Top 10 Sectors for FDI 2003-2012
Exhibit 8: FDI in Czech Republic 2011
Exhibit 9: Doing Business Indicators
Exhibit 10: Doing Business Ranking Indicators
Exhibit 11: Doing Business DTF Indicators
Exhibit 12: Time and Cost Associated with Starting a Business in Czech Republic
Exhibit 13: Factors Affecting Choice of BPO Locations
Exhibit 14: Comparative Study of Top Five BPO Destinations
Exhibit 15: Czech Republic: Democracy Ranking by EIU 2012
Exhibit 16: NRI Framework by EIU
Exhibit 17: NRI Ranking of Different Countries
Exhibit 18: Location of Airports in Czech Republic
Exhibit 19: Comparison of Air Transport Quality
Exhibit 20: Number of Students per 10,000 People in Different Countries 2013
Exhibit 21: Proficiency in Languages
Exhibit 22: Languages Supported in Czech Republic 2013 (by Percentage of Population)
Exhibit 23: Parameters Affecting BPO Locations for Different Countries
Exhibit 24: BPO Industry: Czech Republic
Exhibit 25: Pros and Cons of BPO Market in Czech Republic
Exhibit 26: BPO Market in Czech Republic 2014-2019 (US$ billion)
Exhibit 27: BPO Market in the Czech Republic by Application 2014
Exhibit 28: Strategic Location of Czech Republic
Exhibit 29: Office Market Indicators 2013
Exhibit 30: Accenture: Business Segmentation by Revenue 2013
Exhibit 31: Accenture: Business Segmentation by Revenue 2012 and 2013 (US$ million)
Exhibit 32: Accenture: Geographical Segmentation by Revenue 2013
Exhibit 33: Capgemini: Business Segmentation by Revenue 2013
Exhibit 34: Capgemini: Business Segmentation by Revenue 2012 and 2013 (US$ million)
Exhibit 35: Capgemini: Geographical Segmentation by Revenue 2013
Exhibit 36: Infosys: Revenue by Business Segmentation 2014
Exhibit 37: Infosys: Revenue by Business Segmentation 2013 and 2014 (US$ billion)
Exhibit 38: Infosys: Revenue by Geographical Segmentation 2014

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