1. Market Research
  2. > Business Services
  3. > Business Outsourcing Market Trends

Global BPO Market in the Public Sector 2015-2019

  • March 2015
  • 116 pages
  • Infiniti Research Limited
Report ID: 2834700

Summary

Table of Contents

Search Inside

About Global BPO Market in Public Sector
BPO is a segment of outsourcing, which consists of subcontracting certain business processes of an organization to a third-party vendor that has expertise in the required domain. The Public sector refers to government services such as the military, police, public education, public transit, healthcare services as well as employees working for government organizations. The BPO services in Public sector support governments to perform various functions such as e-governance initiatives, taxation, asset registration, pensions, and welfare programs, including financial assistance for the unemployed, and in a cost-effective manner.

TechNavio's analysts forecast the Global BPO market in Public sector is set to grow at a CAGR of 6.0 percent over the period 2014-2019


Covered in this Report
The Global BPO market in Public Sector can be categorized into four segments: F&A Outsourcing, CRM BPO, HR Outsourcing, and Procurement Outsourcing. This report covers information about the market share of the Global BPO market in Public sector by services and by geography.

TechNavio's report, Global BPO Market in Public Sector 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report also covers the market landscape of the Global BPO market in Public sector and its growth prospects in the coming years. The report also includes the profiles of key vendors operating in this market.


Key Regions
• Americas
• APAC
• EMEA


Key Vendors
• Accenture
• Capgemini
• IBM
• Serco Global Services
• TCS
• Unisys
• Wipro

Other Prominent Vendors
• 3i Infotech
• Aegis
• Amadeus IT Group
• Aon
• ATS Group
• CGI
• Cognizant
• Convergys
• Corbus
• EXL
• Genpact
• Harris
• Hays
• HCL Technologies
• Hudson
• Infosys
• Kelly
• Kenexa
• Logica
• NCO Financial Systems
• Neeyamo
• Northrop Grumman
• Pinstripe and Ochre House
• Pontoon Solutions
• Steria
• Sutherland
• TDS
• WNS
• Xerox


Market Driver
• Enhancement of Service Delivery Platforms
• For a full, detailed list, view our report.


Market Challenge
• Increase in Budgetary Pressures
• For a full, detailed list, view our report.


Market Trend
• Increased Shift toward Omni-channels
• For a full, detailed list, view our report.


Key Questions Answered in this Report
• What will the market size be in 2019 and what will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the key vendors in this market space?
• What are the market opportunities and threats faced by the key vendors?
• What are the strengths and weaknesses of the key vendors?

Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 60 Million searchable statistics with tables, figures & datasets
  • More than 25,000 trusted sources
  • Single User License — provides access to the report by one individual.
  • Department License — allows you to share the report with up to 5 users
  • Site License — allows the report to be shared amongst all employees in a defined country
  • Corporate License — allows for complete access, globally.

Veronica helps you find the right report:

Testimonials

The research specialist advised us on the best content for our needs and provided a great report and follow-up, thanks very much we shall look at ReportLinker in the future.

Kate Merrick

Global Marketing Manager at
Eurotherm by Schneider Electric

We were impressed with the support that ReportLinker’s research specialists’ team provided. The report we purchased was useful and provided exactly what we want.

Category Manager at
Ikea

ReportLinker gave access to reliable and useful data while avoiding dispersing resources and spending too much time on unnecessary research.

Executive Director at
PwC Advisory

The customer service was fast, responsive, and 100% professional in all my dealings (...) If we have more research needs, I'll certainly prioritize working with ReportLinker!

Scott Griffith

Vice President Marketing at
Maurice Sporting Goods

The research specialist provided prompt, helpful instructions for accessing ReportLinker's product. He also followed up to make sure everything went smoothly and to ensure an easy transition to the next stage of my research

Jessica P Huffman

Research Associate at
American Transportation Research Institute

Excellent customer service. Very responsive and fast.

Director, Corporate Strategy at
Ingredion

I reached out to ReportLinker for a detailed market study on the Air Treatment industry. The quality of the report, the research specialist’s willingness to solve my queries exceeded my expectations. I would definitely recommend ReportLinker for in-depth industry information.

Mariana Mendoza

Global Platform Senior Manager at
Whirlpool Corporation

Thanks! I like what you've provided and will certainly come back if I need to do further research works.

Bee Hin Png

CEO at
LDR Pte Ltd

The research specialist advised us on the best content for our needs and provided a great report and follow-up, thanks very much we shall look at ReportLinker in the future.

Kate Merrick

Global Marketing Manager at
Eurotherm by Schneider Electric

Purchase Reports From Reputable Market Research Publishers
Global Business Process Outsourcing (BPO) - Services

Global Business Process Outsourcing (BPO) - Services

  • $ 4950
  • Industry report
  • February 2017
  • by Global Industry Analysts

This report analyzes the worldwide markets for Business Process Outsourcing (BPO) in US$ Million by the following Horizontal Segments: Finance & Accounting, Customer Services, HR, KPO, and Procurement. ...

United Arab Emirates and Saudi Arabia BPO Market Size and Forecast, 2015-2021

United Arab Emirates and Saudi Arabia BPO Market Size and Forecast, 2015-2021

  • $ 3960
  • Industry report
  • February 2017
  • by IDC

In this study, the size of the UAE and Saudi Arabian BPO services market in 2016 is presented along with the market forecast for the 2017-2021 period. The report provides an overview of the four key types ...

Japan Business Process Outsourcing Services Forecast, 2017-2021

Japan Business Process Outsourcing Services Forecast, 2017-2021

  • $ 3960
  • Industry report
  • May 2017
  • by IDC

This study is a translation of the Japanese document IDC #JPJ41775417 that analyzes the situations and trends of the Japan BPO services market as defined by IDC, and presents the market forecast for each ...


ref:plp2015

Reportlinker.com © Copyright 2017. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.