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UC Market in SMBs in the US 2015-2019

  • March 2015
  • -
  • Infiniti Research Limited
  • -
  • 80 pages

About Unified Communication
A UC system integrates communication channels such as unified messaging, video conferencing, voicemails, IM, presence information, fax, and emails. This form of communication helps enterprises speed up decision making and reduce travel time. Integration of services such as audio and web conferencing, IM, and video conferencing enables users to locate an individual and communicate using the mode available. SMBs seek effective communication solutions that enhance mobility, productivity, and customer service, and prevent internet or system errors to ensure continuity in operations.

TechNavio's analysts forecast the Unified Communication market in SMBs in the US to grow at a CAGR of 13.82 percent over the period 2014-2019.


Covered in this Report
The Unified Communication market in SMBs in the US is divided on three segments: On-premise, On-demand, and On-device.

TechNavio's report, Unified Communication Market in SMBs in the US 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. It also covers market landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market.


Key Vendors (Devices)
• Avaya
• Cisco
• Microsoft
• Polycom
• Unify

Other Vendors
• Citrix Systems
• Critical Links
• Digium
• Good Technology
• Happiest Minds Technologies
• IBM
• Interactive Intelligence
• ShoreTel
• Toshiba
• Toshiba
• Verizon Communications


Market Driver
• Presence of Advanced Communication Infrastructure
• For a full, detailed list, view our report


Market Challenge
• High Initial Investment
• For a full, detailed list, view our report


Market Trend
• Increase in Share of Cloud-based Segment
• For a full, detailed list, view our report


Key Questions Answered in this Report
• What will the market size be in 2019 and what will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the key vendors in this market space?
• What are the market opportunities and threats faced by the key vendors?
• What are the strengths and weaknesses of the key vendors?

Table Of Contents

UC Market in SMBs in the US 2015-2019
01. Executive Summary
02. List of Abbreviations
03. Scope of the Report
03.1. Market Overview
03.2. Product Offerings
04. Market Research Methodology
04.1. Market Research Process
04.2. Research Methodology
05. Introduction
06. Market Landscape
06.1. Market Overview
06..1.1 SMBs in US
06..1.2 Current Market Scenario
06.1.3 Market Segmentation based on Network
06.2. Market Size and Forecast
06.3. Five Forces Analysis
07. Market Segmentation by Network
07.1. UC Market in SMBs in US by Network 2014-2019
07.2. UC Market in SMBs in US by On-premises Network 2014-2019 (US$ billion)
07..2.1 Market Size and Forecast
07.3. UC Market in SMBs in US by On-demand Network 2014-2019
07..3.1 Market Size and Forecast
07.4. UC Market in SMBs in US by On-device Network 2014-2019
07..4.1 Market Size and Forecast
08. Buying Criteria
09. Market Growth Drivers
10. Drivers and their Impact
11. Market Challenges
12. Impact of Drivers and Challenges
13. Market Trends
14. Trends and their Impact
15. Vendor Landscape
15.1. Competitive Scenario
15.1.1 Mergers and Acquisitions
15.2 Market Share Analysis 2014
15.2.1
Key Vendors
15.2.2 Other Prominent Vendors
15.3 Other Prominent Vendors
16. Key Vendor Analysis
16.1 Avaya
16.1.1 Key Facts
16.1.2 Business Overview
16.1.3 Business Segmentation by Revenue 2013
16.1.4 Business Segmentation by Revenue 2012 and 2013
16.1.5 Geographical Segmentation by Revenue 2013
16.1.6 Business Strategy
16.1.7 Recent Developments
16.1.8 SWOT Analysis
16.2 Cisco Systems
16.2.1 Key Facts
16.2.2 Business Overview
16.2.3 Business Segmentation by Revenue
16.2.4 Geographical Segmentation by Revenue
16.2.5 Business Strategy
16.2.6 Key Information
16.2.7 SWOT Analysis
16.3 Microsoft
16.3.1 Key Facts
16.3.2 Business Overview
16.3.3 Business Segmentation by Revenue 2013
16.3.4 Business Segmentation by Revenue 2012 and 2013
16.3.5 Geographical Segmentation by Revenue 2013
16.3.6 Business Strategy
16.3.7 Recent Developments
16.3.8 SWOT Analysis
16.4 Polycom
16.4.1 Key Facts
16.4.2 Business Overview
16.4.3 Product Segmentation by Revenue 2013
16.4.4 Products Segmentation by Revenue 2012 and 2013
16.4.5 Geographical Segmentation by Revenue 2013
16.4.6 Business Strategy
16.4.7 Recent Developments
16.4.8 SWOT Analysis
16.5 Unify
16.5.1 Key Facts
16.5.2 Business Overview
16.5.3 Business Segmentation by Revenue 2013
16.5.4 Industry Solutions
16.5.5 Key Services
16.5.6 Business Strategy
16.5.7 Recent Developments
16.5.8 SWOT Analysis
17. Other Reports in this Series


List of Exhibits
Exhibit 1: Applications of UC in SMBs
Exhibit 2: Scope of UC Market in SMBs in US by Deployment Model
Exhibit 3: Scope of UC Market in SMBs in US by User
Exhibit 4: Market Research Methodology
Exhibit 5: Market Share of Users in SMBs in US
Exhibit 6: Enterprise IT Spending in US
Exhibit 7: UC Market in SMBs in US by Network
Exhibit 8: UC Market in SMBs in US by Network 2014
Exhibit 9: UC Market in SMBs in US 2014-2019 US$ (billion)
Exhibit 10: UC Market in SMBs in US by Network 2014-2019 (US$ million)
Exhibit 11: UC Market in SMBs in US by On-premises Network 2014-2019 (US$ billion)
Exhibit 12: UC Market in SMBs in US by On-demand Network 2014-2019 (US$ billion)
Exhibit 13: UC Market in SMBs in US by On-device Network 2014-2019 (US$ billion)
Exhibit 14: Avaya: Business Segmentation by Revenue 2013
Exhibit 15: Avaya: Business/Product Segmentation by Revenue 2012 and 2013 (US$ million)
Exhibit 16: Avaya: Geographical Segmentation by Revenue 2013
Exhibit 17: Business Segmentation of Cisco Systems by Revenue 2013
Exhibit 18: Business Segmentation of Cisco Systems by Revenue 2011-2013 (US$ billion)
Exhibit 19: Geographical Segmentation of Cisco Systems by Revenue 2013
Exhibit 20: Microsoft: Business Segmentation by Revenue 2013
Exhibit 21: Microsoft: Business Segmentation by Revenue 2012 and 2013(US$ billion)
Exhibit 22: Microsoft: Geographical Segmentation by Revenue 2013
Exhibit 23: Polycom: Product Segmentation by Revenue 2013
Exhibit 24: Polycom: Product Segmentation by Revenue 2012 and 2013 (US$ million)
Exhibit 25: Polycom: Geographical Segmentation by Revenue 2013
Exhibit 26: Unify: Business Segmentation by Revenue 2013
Exhibit 27: Unify: Industry Solutions
Exhibit 28: Unify: Key Services

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