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Workspace services have developed its significance around the globe as WaaS solutions and services offers crucial benefits to organizations like flexible workspace which enhances user satisfaction, and centralized storage which reduces the chance of data loss and there by provides security. It also provides mobility and flexibility to fast changing business needs. The companies providing WaaS solutions and services are looking forward to make new technologies, investments, and upgrade to better position themselves and capture the WaaS market. The market is fairly distributed across all major verticals such as BFSI, retail, education, manufacturing, government, healthcare, telecommunication and IT, utilities, travel and hospitality, and others. Globally, Workspace as a Service adoption is increasing due to growing BYOD demand in APAC, Europe and NA regions. The rising trends in the BYOD would surely catapult the demands for WaaS solutions in SMBs and enterprises.

The demand for cloud-based workspace solutions is increasing rapidly as many enterprises offer flexibility to their employees to work from anywhere, anytime, using their mobile devices. This market incorporates solutions which are required to manage various business applications and corporate data on centralized remote datacentres. It is a highly competitive market with existing service providers with greater geographic reach along with niche players. Furthermore, untapped demand in the emerging markets is the key reason for the players coming up in the recent years. North America is expected to be the biggest market in terms of revenue contribution, while Asia-Pacific (APAC) is expected to experience increased market traction, during the forecast period. The major players in the WaaS market included in this report are the Amazon, Citrix, Microsoft, Tech Mahindra, VMware, Colt, Econocom, Getronics, Independence IT, and Unisys.

The report provides an insight about the opportunities in the market for the future. The rise in mobility would have a major impact on the market and would provide greater opportunities with advanced vulnerability assessment solutions. The market will see evolution of next generation cyber security solutions with the increasing severity of cyber threats.

The report also gives an insight about the market trends due to the number of SMBs which are rapidly expanding throughout the globe. These companies do not possess the capital to maintain full-fledged virtual workspace solutions. Thus the SMB segment relies over third-party providers for WaaS solutions to ensure mobility for their staff. Such factors are propelling the demands for DaaS solutions catering the SMBs.

Table Of Contents

Workspace as a Service Market by Solutions, Services - Global Forecast to 2019
TABLE OF CONTENTS

1 INTRODUCTION
1.1 OBJECTIVES OF THE STUDY
1.2 MARKET DEFINITION
1.3 MARKET SCOPE
1.3.1 MARKETS COVERED
1.3.2 YEARS CONSIDERED FOR THE STUDY
1.3.3 CURRENCY
1.4 LIMITATIONS
1.5 STAKEHOLDERS

2 RESEARCH METHODOLOGY
2.1 RESEARCH DATA
2.1.1 SECONDARY DATA
2.1.1.1 KEY DATA FROM THE SECONDARY SOURCES
2.1.2 PRIMARY DATA
2.1.2.1 KEY DATA FROM THE PRIMARY SOURCES
2.1.2.2 KEY INDUSTRY INSIGHTS
2.1.2.3 BREAKDOWN OF PRIMARIES
2.2 MARKET SIZE ESTIMATION
2.2.1 BOTTOM-UP APPROACH
2.2.2 TOP-DOWN APPROACH
2.3 MARKET BREAKDOWN AND DATA TRIANGULATION
2.4 RESEARCH ASSUMPTIONS AND LIMITATIONS
2.4.1 ASSUMPTIONS
2.4.2 LIMITATIONS

3 EXECUTIVE SUMMARY

4 PREMIUM INSIGHTS
4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE WAAS MARKET
4.2 WORKSPACE AS A SERVICE: BY TYPE
4.3 WORKSPACE AS A SERVICE: SERVICES MARKET
4.4 WAAS MARKET ACROSS VARIOUS REGIONS
4.5 LIFECYCLE ANALYSIS, BY REGION, 2014

5 MARKET OVERVIEW
5.1 INTRODUCTION
5.2 MARKET EVOLUTION
5.3 MARKET SEGMENTATION
5.3.1 BY SOLUTION
5.3.2 BY SERVICE
5.3.3 BY DEPLOYMENT TYPE
5.3.4 BY END-USER
5.3.5 VERTICAL
5.3.6 WAAS MARKET, BY REGION
5.4 MARKET DYNAMICS
5.4.1 DRIVERS
5.4.1.1 Reduced CAPEX
5.4.1.2 Secured environment
5.4.1.3 Increasing adoption of Bring Your Own Device (BYOD)
5.4.1.4 End-user computing optimization
5.4.2 RESTRAINTS
5.4.2.1 Transformation and integration
5.4.2.2 Lack of training and education
5.4.3 OPPORTUNITIES
5.4.3.1 Reduced cost of ownership
5.4.3.2 Rise in adoption of WaaS by SMBs
5.4.4 CHALLENGES
5.4.4.1 Network bandwidth
5.4.4.2 Increasing number of players

6 INDUSTRY TRENDS
6.1 INTRODUCTION
6.2 VALUE CHAIN ANALYSIS
6.3 ECOSYSTEM
6.4 PORTER'S FIVE FORCES ANALYSIS
6.4.1 THREAT OF NEW ENTRANTS
6.4.2 THREAT OF SUBSTITUTES
6.4.3 BARGAINING POWER OF SUPPLIERS
6.4.4 BARGAINING POWER OF BUYERS
6.4.5 INTENSITY OF RIVALRY
6.5 STRATEGIC BENCHMARKING

7 GLOBAL WAAS MARKET ANALYSIS, BY TYPE
7.1 INTRODUCTION
7.2 WAAS BY SOLUTION
7.2.1 VDI AND APPLICATIONS
7.2.2 DAAS
7.2.3 HOSTED APPLICATIONS
7.2.4 SECURITY SOLUTIONS
7.2.5 OTHERS
7.3 WAAS BY SERVICE
7.3.1 SYSTEM INTEGRATION
7.3.2 CONSULTING SERVICES
7.3.3 MANAGED SERVICES

8 GLOBAL WAAS MARKET ANALYSIS, BY DEPLOYMENT TYPE
8.1 INTRODUCTION
8.2 PUBLIC
8.3 PRIVATE
8.4 HYBRID

9 GLOBAL WAAS MARKET ANALYSIS, BY END-USER
9.1 INTRODUCTION
9.2 SMBS
9.3 LARGE ENTERPRISES

10 GLOBAL WAAS MARKET ANALYSIS, BY VERTICAL
10.1 INTRODUCTION
10.2 BFSI
10.3 RETAIL
10.4 GOVERNMENT
10.5 HEALTHCARE
10.6 MANUFACTURING
10.7 TELECOM AND IT
10.8 UTILITIES
10.9 TRAVEL AND HOSPITALITY
10.10 EDUCATION
10.11 OTHERS

11 GEOGRAPHIC ANALYSIS
11.1 INTRODUCTION
11.2 NORTH AMERICA (NA)
11.3 EUROPE
11.4 ASIA-PACIFIC (APAC)
11.5 LATIN AMERICA (LA)
11.6 MIDDLE EAST AND AFRICA (MEA)

12 COMPETITIVE LANDSCAPE
12.1 OVERVIEW
12.2 COMPETITIVE SITUATION AND TRENDS
12.2.1 NEW PRODUCT/SERVICE DEVELOPMENTS
12.2.2 MERGERS AND ACQUISITIONS
12.2.3 AGREEMENTS, PARTNERSHIPS, AND JOINT-VENTURES (JV)

13 COMPANY PROFILES
(Overview, Products and Services, Strategies and Insights, Developments and MnM View)*
13.1 INTRODUCTION
13.2 AMAZON WEB SERVICES, INC.
13.3 CITRIX SYSTEMS, INC.
13.4 MICROSOFT CORPORATION
13.5 TECH MAHINDRA
13.6 VMWARE, INC.
13.7 COLT TECHNOLOGY SERVICES
13.8 ECONOCOM GROUP
13.9 GETRONICS
13.10 INDEPENDENCE IT CORPORATION
13.11 UNISYS
*Details on Overview, Products and Services, Strategies and Insights, Developments and MnM View might not be captured in case of unlisted companies.

14 APPENDIX
14.1 DISCUSSION GUIDE
14.2 INTRODUCING RT: REAL-TIME MARKET INTELLIGENCE
14.3 AVAILABLE CUSTOMIZATIONS
14.4 RELATED REPORTS



LIST OF TABLES

TABLE 1 ASSUMPTIONS OF THE RESEARCH STUDY
TABLE 2 GLOBAL WAAS MARKET SIZE, BY TYPE, 2012 - 2019 ($MILLION)
TABLE 3 REDUCED CAPEX AND INCREASING ADOPTION OF BYOD ARE DRIVING THE MARKET
TABLE 4 TRANSFORMATION AND INTEGRATION IS A MAJOR RESTRAINT AFFECTING THE MARKET
TABLE 5 LOWER COST OF OWNERSHIP IS A MAJOR OPPORTUNITY FOR WAAS MARKET
TABLE 6 INCREASING NUMBER OF PLAYERS IS PROVING TO BE A MAJOR CHALLENGE PREVAILING IN THE MARKET
TABLE 7 WAAS MARKET SIZE, BY TYPE, 2012 - 2019 ($MILLION)
TABLE 8 WAAS MARKET SIZE, BY SOLUTION, 2012 - 2019 ($MILLION)
TABLE 9 VDI AND APPLICATIONS MARKET SIZE, BY REGION, 2012 - 2019 ($MILLION)
TABLE 10 DAAS, BY REGION, 2012 - 2019 ($MILLION)
TABLE 11 HOSTED APPLICATION MARKET SIZE, BY REGION, 2012 - 2019 ($MILLION)
TABLE 12 SECURITY SOLUTIONS MARKET SIZE, BY REGION, 2012 - 2019 ($MILLION)
TABLE 13 OTHERS MARKET SIZE, BY REGION, 2012 - 2019 ($MILLION)
TABLE 14 WAAS MARKET SIZE, BY SERVICE, 2012 - 2019 ($MILLION)
TABLE 15 SYSTEM INTEGRATION MARKET SIZE, BY REGION, 2012 - 2019 ($MILLION)
TABLE 16 CONSULTING MARKET SIZE, BY REGION, 2012 - 2019 ($MILLION)
TABLE 17 MANAGED SERVICES MARKET SIZE, BY REGION, 2012 - 2019 ($MILLION)
TABLE 18 WAAS MARKET SIZE, BY DEPLOYMENT TYPE, 2012 - 2019 ($MILLION)
TABLE 19 PUBLIC MARKET SIZE, BY REGION, 2012 - 2019 ($MILLION)
TABLE 20 PRIVATE MARKET SIZE, BY REGION, 2012 - 2019 ($MILLION)
TABLE 21 HYBRID MARKET SIZE, BY REGION, 2012 - 2019 ($MILLION)
TABLE 22 WAAS MARKET SIZE, BY END-USER, 2012 - 2019 ($MILLION)
TABLE 23 SMB MARKET SIZE, BY REGION, 2012 - 2019 ($MILLION)
TABLE 24 LARGE ENTERPRISE MARKET SIZE, BY REGION, 2012 - 2019 ($MILLION)
TABLE 25 WAAS MARKET SIZE , BY VERTICAL, 2012 - 2019 ($MILLION)
TABLE 26 BFSI MARKET SIZE, BY REGION, 2012 - 2019 ($MILLION)
TABLE 27 RETAIL MARKET SIZE, BY REGION, 2012 - 2019 ($MILLION)
TABLE 28 GOVERNMENT MARKET SIZE, BY REGION, 2012 - 2019 ($MILLION)
TABLE 29 HEALTHCARE MARKET SIZE, BY REGION, 2012 - 2019 ($MILLION)
TABLE 30 MANUFACTURING MARKET SIZE, BY REGION, 2012 - 2019 ($MILLION)
TABLE 31 TELECOM AND IT MARKET SIZE, BY REGION, 2012 - 2019 ($MILLION)
TABLE 32 UTILITIES MARKET SIZE, BY REGION, 2012 - 2019 ($MILLION)
TABLE 33 TRAVEL AND HOSPITALITY MARKET SIZE, BY REGION, 2012 - 2019 ($MILLION)
TABLE 34 EDUCATION MARKET SIZE, BY REGION, 2012 - 2019 ($MILLION)
TABLE 35 OTHERS MARKET SIZE, BY REGION, 2012 - 2019 ($MILLION)
TABLE 36 WAAS MARKET SIZE, BY REGION, 2012 - 2019 ($MILLION)
TABLE 37 NA: WAAS MARKET SIZE, BY TYPE, 2012 - 2019 ($MILLION)
TABLE 38 NA: WAAS MARKET SIZE, BY SOLUTION, 2012 - 2019 ($MILLION)
TABLE 39 NA: WAAS MARKET SIZE, BY SERVICE, 2012 - 2019 ($MILLION)
TABLE 40 NA: WAAS MARKET SIZE, BY DEPLOYMENT TYPE, 2012 - 2019 ($MILLION)
TABLE 41 NA: WAAS MARKET SIZE, BY END-USER, 2012 - 2019 ($MILLION)
TABLE 42 NA: WAAS MARKET SIZE, BY VERTICAL, 2012 - 2019 ($MILLION)
TABLE 43 EUROPE: WAAS MARKET SIZE, BY TYPE, 2012 - 2019 ($MILLION)
TABLE 44 EUROPE: WAAS MARKET SIZE, BY SOLUTION, 2012 - 2019 ($MILLION)
TABLE 45 EUROPE: WAAS MARKET SIZE, BY SERVICE , 2012 - 2019 ($MILLION)
TABLE 46 EUROPE: WAAS MARKET SIZE, BY DEPLOYMENT TYPE, 2012 - 2019 ($MILLION)
TABLE 47 EUROPE: WAAS MARKET SIZE, BY END-USER, 2012 - 2019 ($MILLION)
TABLE 48 EUROPE: WAAS MARKET SIZE, BY VERTICAL, 2012 - 2019 ($MILLION)
TABLE 49 APAC: WAAS MARKET SIZE, BY TYPE, 2012 - 2019 ($MILLION)
TABLE 50 APAC: WAAS MARKET SIZE, BY SOLUTION, 2012 - 2019 ($MILLION)
TABLE 51 APAC: WAAS MARKET SIZE, BY SERVICE , 2012 - 2019 ($MILLION)
TABLE 52 APAC: WAAS MARKET SIZE, BY DEPLOYMENT TYPE, 2012 - 2019 ($MILLION)
TABLE 53 APAC: WAAS MARKET SIZE, BY END-USER, 2012 - 2019 ($MILLION)
TABLE 54 APAC: WAAS MARKET SIZE, BY VERTICAL, 2012 - 2019 ($MILLION)
TABLE 55 LA: WAAS MARKET SIZE, BY TYPE, 2012 - 2019 ($MILLION)
TABLE 56 LA: WAAS MARKET SIZE, BY SOLUTION, 2012 - 2019 ($MILLION)
TABLE 57 LA: WAAS MARKET SIZE, BY SERVICE, 2012 - 2019 ($MILLION)
TABLE 58 LA: WAAS MARKET SIZE, BY DEPLOYMENT TYPE, 2012 - 2019 ($MILLION)
TABLE 59 LA: WAAS MARKET SIZE, BY END-USER, 2012 - 2019 ($MILLION)
TABLE 60 LA: WAAS MARKET SIZE, BY VERTICAL, 2012 - 2019 ($MILLION)
TABLE 61 MEA: WAAS MARKET SIZE, BY TYPE, 2012 - 2019 ($MILLION)
TABLE 62 MEA: WAAS MARKET SIZE, BY SOLUTION, 2012 - 2019 ($MILLION)
TABLE 63 MEA: WAAS MARKET SIZE, BY SERVICE, 2012 - 2019 ($MILLION)
TABLE 64 MEA: WAAS MARKET SIZE, BY DEPLOYMENT TYPE, 2012 - 2019 ($MILLION)
TABLE 65 MEA: WAAS MARKET SIZE, BY END-USER, 2012 - 2019 ($MILLION)
TABLE 66 MEA: WAAS MARKET SIZE, BY VERTICAL, 2012 - 2019 ($MILLION)
TABLE 67 NEW PRODUCT DEVELOPMENTS, 2013-2015
TABLE 68 MERGERS AND ACQUISITIONS, 2012-2014
TABLE 69 AGREEMENTS, PARTNERSHIPS, AND COLLABORATIONS 2013-2015


LIST OF FIGURES

FIGURE 1 WAAS MARKET
FIGURE 2 RESEARCH DESIGN
FIGURE 3 MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH
FIGURE 4 MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH
FIGURE 5 DATA TRIANGULATION
FIGURE 6 LIMITATIONS
FIGURE 7 WAAS MARKET: BY TYPE (SOLUTIONS), 2014
FIGURE 8 WAAS MARKET SNAPSHOT ON THE BASIS OF SOLUTIONS (2014 VS. 2019): DESKTOP AS A SERVICE CONTITUTES THE LARGEST MARKET
FIGURE 9 INCREASE IN BYOD ADOPTION WILL ACT AS AN ATTRACTIVE MARKET OPPORTUNITY
FIGURE 10 MANAGED SERVICES TO GROW WITH THE HIGHEST RATE DURING THE FORECAST
FIGURE 11 SYSTEM INTEGRATION SERVICE HAS GAINED THE LARGEST DEMAND AND MARKET SHARE IN THE YEAR 2014
FIGURE 12 NORTH AMERICA TO BE THE MOST LUCRATIVE WAAS MARKET IN 2014
FIGURE 13 APAC WAAS MARKET IS EXPECTED TO BE IN THE HIGH GROWTH PHASE BY 2019
FIGURE 14 EVOLUTION OF WORKSPACE AS A SERVICE
FIGURE 15 WAAS MARKET SEGMENTATION: BY SOLUTION
FIGURE 16 WAAS MARKET SEGMENTATION: BY SERVICE
FIGURE 17 WAAS MARKET SEGMENTATION: BY DEPLOYMENT TYPE
FIGURE 18 WAAS MARKET SEGMENTATION: BY END-USER
FIGURE 19 WAAS MARKET SEGMENTATION: BY VERTICAL
FIGURE 20 WAAS MARKET SEGMENTATION: BY REGION
FIGURE 21 REDUCED CAPEX AND INCREASING ADOPTION OF BYOD ARE THE DRIVING FACTORS FOR CLOUD INFRASTRUCTURE SERVICES
FIGURE 22 WORKSPACE AS A SERVICE: VALUE CHAIN ANALYSIS
FIGURE 23 WORKSPACE AS A SERVICE ECOSYSTEM
FIGURE 24 WORKSPACE AS A SERVICE: PORTER'S FIVE FORCES ANALYSIS
FIGURE 25 STRATEGIC BENCHMARKING: WAAS
FIGURE 26 SECURITY SOLUTIONS TO EXHIBIT THE HIGHEST CAGR DURING THE FORECAST PERIOD
FIGURE 27 MANAGED SERVICES SHOW A HIGH GROWTH DURING THE FORECAST PERIOD
FIGURE 28 PRIVATE AND HYBRID DEPLOYMENT MODEL TO EXHIBIT THE HIGHEST CAGR DURING THE FORECAST PERIOD
FIGURE 29 SMBS SEGMENT TO EXHIBIT THE HIGHEST CAGR DURING THE FORECAST PERIOD
FIGURE 30 HEALTHCARE IS EXPECTED TO SHOW GREATER DEMAND IN THE MARKET DURING THE FORECAST PERIOD
FIGURE 31 NA TO HAVE A MAJOR SHARE OF THE MARKET DURING THE FORECAST PERIOD
FIGURE 32 THE SOLUTIONS SNAPSHOT ACROSS REGIONS SHOWS A FAVORABLE MARKET IN THE APAC REGION
FIGURE 33 NA MARKET SNAPSHOT: HIGH NETWORK BANDWIDTH TO DRIVE HIGHER ADOPTION IN THE MARKET
FIGURE 34 APAC MARKET SNAPSHOT: RAPID BYOD ADOPTION IS EXPECTED FUEL THE NEED FOR WAAS SOLUTIONS
FIGURE 35 COMPANIES ADOPTED NEW PRODUCT/SERVICE DEVELOPMENT AS THE KEY GROWTH STRATEGIES SINCE 2012-2015
FIGURE 36 STRATEGIC NEW PRODUCT/SERVICE DEVELOPMENT WOULD FUEL THE INTENSE COMPETITION IN THE WAAS MARKET
FIGURE 37 VMWARE AND MICROSOFT CONSIDERED AS FORERUNNERS IN PROVIDING COMPREHENSIVE WAAS SOLUTIONS
FIGURE 38 BATTLE FOR MARKET SHARE: NEW PRODUCT/SERVICE DEVELOPMENT HAS BEEN SEEN AS THE KEY STRATEGY FOR COMPANY GROWTH
FIGURE 39 GEOGRAPHIC REVENUE MIX OF 5 MARKET PLAYERS
FIGURE 40 AMAZON WEB SERVICES: COMPANY SNAPSHOT
FIGURE 41 AMAZON WEB SERVICES: SWOT ANALYSIS
FIGURE 42 CITRIX SYSTEMS: COMPANY SNAPSHOT
FIGURE 43 CITRIX: SWOT ANALYSIS
FIGURE 44 MICROSOFT: COMPANY SNAPSHOT
FIGURE 45 MICROSOFT: SWOT ANALYSIS
FIGURE 46 TECH MAHINDRA: COMPANY SNAPSHOT
FIGURE 47 TECH MAHINDRA: SWOT ANALYSIS
FIGURE 48 VMWARE: COMPANY SNAPSHOT
FIGURE 49 VMWARE: SWOT ANALYSIS
FIGURE 50 COLT: COMPANY SNAPSHOT
FIGURE 51 ECONOCOM: COMPANY SNAPSHOT
FIGURE 52 UNISYS: COMPANY SNAPSHOT

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