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The Unified service assurance: understanding the business drivers, key initiatives and benefits

  • April 2015
  • 31 pages
  • Analysys Mason
Report ID: 2867915

Summary

Table of Contents

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Unified service assurance solutions enable operators to rationalise assurance tools and processes, remove siloes and prepare for the evolution to service operation centres (SOCs), predictive operations and network automation.

Front cover

Telecoms operators are demanding fully unified service assurance systems – that is, pre-integrated service assurance solutions that provide 'out-of-the-box' performance monitoring, fault, event and service management capabilities. Vendors have responded to this demand by acquiring assets to fill gaps in their assurance portfolios or by developing these solutions from the ground up.
This report looks at the business environment and the market drivers for unified service assurance solutions and potential strategies for operators.

THIS STRATEGY REPORT:

discusses strategic business drivers for telecoms operators
assesses operator and vendor approaches to unified service assurance systems
provides recommendations for operators and vendors.

COMPANY COVERAGE

CA
IBM
HP
Monolith Software
MYCOM OSI
Systems Mechanics
TEOCO

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