Market Trends : World Market Retail Technology Investment Strategies 2010 (Customer Focus)

• Publication date: August 2010

About This Report Ovum carried out an in-depth primary research project in 2010. It spoke to business and IT leaders at 203 retailers around the world, exploring a wide range of business and technology issues. What's In This Report *Retailers' opinions are examined across a range of technologies, from both a strategic and investment viewpoint *Retailers' view on the challenges they face regarding custom...

About This Report

Ovum carried out an in-depth primary research project in 2010. It spoke to business and IT leaders at 203 retailers around the world, exploring a wide range of business and technology issues.

What's In This Report

*Retailers' opinions are examined across a range of technologies, from both a strategic and investment viewpoint

*Retailers' view on the challenges they face regarding customers, supply chain and competitors is explored

Key Market Facts

By the end of 2010, nearly ¾ of global retailers will have a transactional online store with more than a quarter mobile enabled

The average number of APAC retailers investing in international expansion is double the global average

Contrary to belief, Japan does not lead m-commerce adoption

Why Should You Buy This Report?

*Study findings are presented alongside 'analyst notes' which discuss the topics and add context and value to the data

*Gain first hand insight on spending priorities and budget outlooks

It Services Industry in Japan

Summary 3
Survey Demographics 4
IT Budgets 10
IT Goals and Strategies 15
Technology and service adoption 21
Appendix 36