1. Market Research
  2. > Home and Office Goods
  3. > Office Goods
  4. > Office and Storage Furniture Market Trends
  5. > Global Help Desk Outsourcing Market 2015-2019

Global Help Desk Outsourcing Market 2015-2019

  • April 2015
  • -
  • Infiniti Research Limited
  • -
  • 92 pages

Summary

Table of Contents

Search Inside

About Helpdesk Outsourcing
Helpdesk outsourcing refers to the process of engaging an external resource or service provider to provide technical support to employees and manage the same. It has gained in popularity over the past few years as firms are seeking to minimize in-house expenses. Apart from the inherent cost advantages, it can aid in enhancing the productivity within a short time because of a well-trained and continuously monitored workforce. Scalability in terms of handling of calls can also be ensured. These services are also providing a competitive edge to the SMBs that do not have the resources to build and maintain a technical help desk.
TechNavio’s analysts forecast the Global Helpdesk Outsourcing market to grow at a CAGR of 5.7 percent over the period 2014-2019.

Covered in this Report
The Global Helpdesk Outsourcing market can be segmented into two: Outsourced Level 1 and Level 2 Support Services and Outsourced Technical Helpdesk Support Services. The report also covers the End-user and Geographical segmentation of the Global Helpdesk Outsourcing market.
TechNavio's report, Global Helpdesk Outsourcing Market 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and profile of key vendors operating in this market.

Key Regions
• Americas
• APAC
• EMEA

Key Vendors
• CSC
• HCL Technologies
• HP Enterprise Services
• IBM
• Qcom Outsourcing
• Wipro
Other Prominent Vendors

• Atos
• Attivasoft
• CGI Group
• Ciber
• CompuCom
• Dell
• Dynasis
• Fujitsu
• Genpact
• Getronics
• Hudson Software
• Inforonics Global Services
• Iyogi
• Kayako
• Maintech
• Northrop Grumman
• Pomeroy
• Stefanini
• Support.com
• TCS
• TELUS International
• T-System
• Unisys
• Xerox



Market Driver
• Consumerization of IT
• For a full, detailed list, view our report

Market Challenge
• Risk of Data Security Breach
• For a full, detailed list, view our report

Market Trend
• Integration of Helpdesk with IT Management Software
• For a full, detailed list, view our report

Key Questions Answered in this Report
• What will the market size be in 2019 and what will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the key vendors in this market space?
• What are the market opportunities and threats faced by the key vendors?
• What are the strengths and weaknesses of the key vendors?

Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 60 Million searchable statistics with tables, figures & datasets
  • More than 25,000 trusted sources
Get This Report
24/7 Customer Support

Talk to Ahmad

+1 718 618 4302

Purchase Reports From Reputable Market Research Publishers
Opportunity in the Indian Office Furniture Market - 2017

Opportunity in the Indian Office Furniture Market - 2017

  • $ 4500
  • Industry report
  • March 2017
  • by Feedback Business Consulting

This report provides insight into the current market scenario, structure and practices. In depth market scenario includes: - Current market size estimate - Revenues by players - Top 5 Companies - Market ...

Home Office Furniture Industry Forecasts - China Focus

Home Office Furniture Industry Forecasts - China Focus

  • $ 1800
  • Industry report
  • March 2017
  • by Asia Market Information & Development Company

This study focuses on China’s Home Office Furniture industry forecasts. In the two past decades, the industry has been growing at a fast pace. The dramatic expansions of the manufacturing capabilities ...

Home Office Furniture Markets in China

Home Office Furniture Markets in China

  • $ 4000
  • Industry report
  • March 2017
  • by Asia Market Information & Development Company

China’s demand for Home Office Furniture has grown at a fast pace in the past decade. In the next decade, both production and demand will continue to grow. The Chinese economy maintains a high speed ...

Office Furniture Markets In China

February 2017 $ 4000

ref:plp2015

Reportlinker.com © Copyright 2017. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.