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About Mobile UC&C
UC&C is a system that integrates the real-time communication services, such as telephony instant messaging, videoconferencing, data sharing, and others, with non-real-time communication services, such as unified messaging (e-mail, SMS, and fax). It enables an individual to send a message on one medium and receive the same message on another medium. Mobile UC&C utilizes BYOD devices that integrate mobile capabilities such as messaging, telephony, and video conferencing, offering the benefits of communication capabilities anywhere and anytime. Mobile UC&C is used in sectors such as Healthcare, Financial Services, Call Centers, and Sales and Marketing.
TechNavio's analysts forecast the Global Mobile UC&C market to grow at a CAGR of 26.83 percent over the period 2014-2019.

Covered in this Report
This report covers the present scenario and the growth prospects of the Global Mobile UC&C market for the period 2015-2019. To calculate the market size, the report considers revenue generated from UC&C software and services. In addition, the report provides the deployment model of the software and services offered by the vendors. Moreover, it considers the revenue generated from the technologies used in mobile:
• Collaboration tools
• Video conferencing
• PBX extensions
• Others: It includes customer care applications and contact center applications
TechNavio's report, Global Mobile Unified Communications and Collaboration (UC&C) Market 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects in the coming years. The report includes a discussion of the key vendors operating in this market.

Key Regions
• Americas
• APAC
• EMEA

Key Vendors
• Avaya
• Cisco Systems
• IBM
• Microsoft

Other Prominent Vendors

• Alcatel-Lucent
• Broadsoft
• Genband
• HP
• Huawei Technologies
• Juniper Networks
• Mitel
• NEC
• Polycom
• RingCentral
• ShoreTel
• Unify
• Verizon Communications


Market Driver
• Increased Demand for BYOD
• For a full, detailed list, view our report

Market Challenge
• Compatibility Issues within Offerings by Vendors
• For a full, detailed list, view our report

Market Trend
• Improved Focus on Customer Service through Collaborative Tools
• For a full, detailed list, view our report

Key Questions Answered in this Report
• What will the market size be in 2019 and what will the growth rate be?
• What are the key market trends?
• What is driving this market?
• What are the challenges to market growth?
• Who are the key vendors in this market space?
• What are the market opportunities and threats faced by the key vendors?
• What are the strengths and weaknesses of the key vendors?

Table Of Contents

Global Mobile Unified Communication and Collaboration (UCandC) Market 2015-2019
01. Executive Summary
02. List of Abbreviations
03. Scope of the Report
03.1 Market Overview
03.2 Product Offerings
04. Market Research Methodology
04.1 Market Research Process
04.2 Research Methodology
05. Introduction
06. Market Description
06.1 Market Overview of UCandC
06.2 Types of UCandC
06.3 Characteristics of UCandC
06.4 Evolution of UCandC Model
06.5 Participants Involved in Mobile UCandC Value Chain
07. Market Landscape
07.1 Market Overview
07.2 Global UCandC Market
07.3 Global Mobile UCandC Market
07.4 Share of Global Mobile UCandC Market in Global UCandC Market
07.4.1 Share of Global Mobile UCandC Market in Global UCandC Market 2014-2019
07.5 Five Forces Analysis
08. Segmentation of Global Mobile UCandC Market by Software and Services
08.1 Segmentation of Global Mobile UCandC Market by Software and Services 2014
08.2 Global Mobile UCandC Software Market
08.3 Global Mobile UCandC Services Market
09. Segmentation of Market by Deployment Model
09.1 Segmentation of Global Mobile UCandC Market by Deployment Model 2014
10. Segmentation of Market by Technology
10.1 Segmentation of Global Mobile UCandC Market by Technology 2014
11. Segmentation of Market by Geography
12. Buying Criteria
13. Market Growth Drivers
14. Drivers and Their Impact
15. Market Challenges
16. Impact of Drivers and Challenges
17. Market Trends
18. Trends and Their Impact
19. Vendor Landscape
19.1 Competitive Scenario
19.2 Vendor Analysis 2014
19.3 Other Prominent Vendors
20. Key Vendor Analysis
20.1 Avaya
20.1.1 Key Facts
20.1.2 Business Overview
20.1.3 Business Segmentation by Revenue 2013
20.1.4 Business Segmentation by Revenue 2012 and 2013
20.1.5 Geographical Segmentation by Revenue 2013
20.1.6 Business Strategy
20.1.7 Recent Developments
20.1.8 SWOT Analysis
20.2 Cisco
20.2.1 Key Facts
20.2.2 Business Overview
20.2.3 Business Segmentation by Revenue
20.2.4 Geographical Segmentation by Revenue
20.2.5 Business Strategy
20.2.6 Key Information
20.2.7 SWOT Analysis
20.3 IBM
20.3.1 Key Facts
20.3.2 Business Description
20.3.3 Business Segmentation
20.3.4 Revenue Segmentation by Business Segment
20.3.5 Revenue Segmentation by Business Operation
20.3.6 Revenue Comparison of Business Segments 2012 and 2013
20.3.7 Revenue Segmentation by Geography
20.3.8 Business Strategy
20.3.9 Key Developments
20.3.10 SWOT Analysis
20.4 Microsoft
20.4.1 Key Facts
20.4.2 Business Overview
20.4.3 Business Segmentation by Revenue 2013
20.4.4 Business Segmentation by Revenue 2012 and 2013
20.4.5 Geographical Segmentation by Revenue 2013
20.4.6 Business Strategy
20.4.7 Recent Developments
20.4.8 SWOT Analysis
21. Other Reports in this series


List of Exhibits:
Exhibit 1: Market Research Methodology
Exhibit 2: Integration of Communication
Exhibit 3: Difference between Traditional and Modern Technologies
Exhibit 4: Characteristics of UCandC
Exhibit 5: Evolution of UCandC Model
Exhibit 6: Participants in Mobile UCandC Value Chain
Exhibit 7: UCandC Processes
Exhibit 8: Global UCandC Market 2014-2019 (US$ billion)
Exhibit 9: Global Mobile UCandC Market 2014-2019 (US$ billion)
Exhibit 10: Share of Global Mobile UCandC Market in Global UCandC Market 2014
Exhibit 11: Share of Global Mobile UCandC Market in Global UCandC Market 2014-2019
Exhibit 12: Segmentation of Global Mobile UCandC Market by Software and Services 2014
Exhibit 13: Segmentation of Global Mobile UCandC Market by Software and Services 2014-2019
Exhibit 14: Global Mobile UCandC Software Market 2014-2019 (US$ billion)
Exhibit 15: Global Mobile UCandC Services Market 2014-2019 (US$ billion)
Exhibit 16: Segmentation of Global Mobile UCandC Market by Deployment Model 2014
Exhibit 17: Technologies Used in Mobile UCandC
Exhibit 18: Segmentation of Global Mobile UCandC Market by Technology 2014
Exhibit 19: Segmentation of Global Mobile UCandC Market by Geography 2014
Exhibit 20: Major Areas of Customer Satisfaction
Exhibit 21: Avaya: Business Segmentation by Revenue 2013
Exhibit 22: Avaya: Business/Product Segmentation by Revenue 2012 and 2013 (US$ million)
Exhibit 23: Avaya: Geographical Segmentation by Revenue 2013
Exhibit 24: Business Segmentation of Cisco Systems by Revenue 2013
Exhibit 25: Business Segmentation of Cisco Systems by Revenue 2011-2013 (US$ billion)
Exhibit 26: Geographical Segmentation of Cisco Systems by Revenue 2013
Exhibit 27: IBM: Business Segmentation
Exhibit 28: IBM: Revenue Segmentation by Business 2013
Exhibit 29: IBM: Revenue Segmentation 2013
Exhibit 30: IBM: Revenue Comparison of Business Segments 2012 and 2013 (US$ million)
Exhibit 31: IBM: Revenue Segmentation by Geography 2013
Exhibit 32: Microsoft: Business Segmentation by Revenue 2013
Exhibit 33: Microsoft: Business Segmentation by Revenue 2012 and 2013(US$ billion)
Exhibit 34: Microsoft: Geographical Segmentation by Revenue 2013









































































































































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