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ICT Spend in South Africa: Manufacturing Sector 

  • May 2015
  • 49 pages
  • Frost & Sullivan
Report ID: 2978022

Summary

Table of Contents

Scope

This research service provides an analysis of ICT spend by the manufacturing sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 8 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, systems integration, and sector-specific technologies. The analysis includes an overview of the manufacturing sector, drivers and restraints, and technology trends driving investment in ICT, highlighting both the current and future spend from 2015 to 2019. The base year for analysis is 2014.

Key Findings

•The global population is expected to reach xx billion and consumers from developing economies will drive the demand for manufactured goods and services.
•Intensifying competition and increasing consolidation among industry participants is driving innovation and new business models across the global manufacturing landscape.
•Despite the ongoing, volatile nature of South Africa’s economy, manufacturing enterprises are budgeting strategic information communication technology (ICT) initiatives to enhance service delivery and customer collaboration. ICT capabilities are shouldered with responsibilities to aggregate and consolidate business functions that will mitigate enterprise risks and support global regulatory standards.
•Customer centricity and customer collaboration are the buzzwords among manufacturing stakeholders in South Africa. Manufacturers have embarked on omni-channel engagement, and started adopting the Internet of Things (IoT) to improve their customer relationship strategies.
•ICT spend in the manufacturing sector in South Africa is expected to grow from $ xx million in 2014 to $ xx million in 2019 at a CAGR of xx %. Managed services has the highest expenditure while sector-specific technologies has the lowest contribution, at xx % of the total ICT budget.

Research Overview

•Technological advances and the promotion of connectivity by various stakeholders in South Africa have combined to produce a market that is extremely attractive to a range of ICT providers.
•Changing market dynamics have also pushed ICT providers to expand their product and service offerings away from basic connectivity, voice, and messaging revenues.
•In order to compete effectively, ICT service providers need to improve their understanding of particular industries and their specific ICT requirements over time.
•This evolution in strategy requires improved understanding of sector dynamics in order to better understand the impact of ICT developments on customer needs, particularly adoption trends.
•This document outlines Frost & Sullivan’s syndicated research findings on ICT spend and emerging trends across the manufacturing sector in South Africa.

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