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CTMS Market Dynamics and Service Provider Benchmarking

  • September 2014
  • -
  • Industry Standard Research
  • -
  • 135 pages

Clinical Trial Management Systems (CTMS) play a fundamental role in the modern and ever-evolving clinical development process. Sources project that the eClinical industry will surpass $5 billion by 2018, and grow at a CAGR of 13.5% through 2018. This report offers projections regarding the utilization of CTMS services and providers as well as what sponsors would like to see improved as the CTMS space moves forward.

Report Overview

Clinical Trial Management Systems (CTMS) play a fundamental role in the modern and ever-evolving clinical development process. Sources project that the eClinical industry will surpass $5 billion by 2018, and grow at a CAGR of 13.5% through 2018. This report offers projections regarding the utilization of CTMS services and providers as well as what sponsors would like to see improved as the CTMS space moves forward.

How you can use this report:

This report offers value to sponsors and CROs that outsource CTMS services as well as to vendors that offer eClinical CTMS solutions. Because a large portion of this report is dedicated to the integration capabilities of CTMS applications, this report also provides value to those companies with EDC, ePRO, and IRT systems as a means of understanding which systems are most often integrated with specific CTMS applications.

Sponsors

• Learn which CTMS providers are being most utilized by their peers.
• Understand which CTMS applications are being integrated most often with various EDC, ePRO, and IRT systems that may already be in place.
• Forecast what to expect in terms of outsourcing CTMS services and the use of preferred providers.
• Benchmark CTMS vendor performance based on data from unbiased assessments.

CTMS Service Providers

• Benchmark 29 different CTMS service providers (including in-house systems) across 20 different attributes based on user experience, which allows providers to gauge their own performance against attributes as well as other providers.
• Gain insight into the integration capabilities of providers’ respective systems by understanding which CTMS applications are being integrated with which EDC, ePRO, and IRT systems.

EDC, ePRO, and IRT Providers

• Learn which EDC, ePRO, and IRT systems are most often integrated with various CTMS applications.

Table Of Contents

CTMS Market Dynamics and Service Provider Benchmarking
Table of Contents

Copyright and Usage Guidelines ..5
Introduction .6
Methodology and Sources ...8
Data Collection .8
Sample Source ..8
Geography 8
Sponsor Type 8
Respondent Demographics and Qualifications 9
Company Type .9
Geography - Office Location ...9
Job Title .10
Executive Summary 11
Vendor Perception and Selection ..12
Familiarity with Vendors 13
CTMS Service Provider Leaders ..14
Vendor Usage .15
Preferred CTMS Applications .16
Positive Attributes and Improvement Suggestions for Preferred CTMS Systems ..17
Attributes That Most Contribute to Provider Preference ..26
Attributes for Providers to Improve Upon .27
Vendor Selection Criteria ...28
Vendor Attributes Gaining Importance ..29
Outsourcing Trends 30
Current and Projected Percent of Trials Using an In-house Developed CTMS Application ……………..31
Use of Preferred Providers .32
CTMS Provider Performance Summary .33
Adverse Events (AE) and Serious Adverse Events (SAE) Management ..35
Central Document Repository Across Studies ...35
Clinical Data Tracking and Analysis (DM and Site Management) ..36
Clinical Monitoring Capability 36
Clinical Supplies Management ...37
Document Management System (Regulatory Documents) ...37
Ease of Use for Clinical Sites ..38
Financial Management and Billing Solutions 38
Integration with eClinical Technologies (EDC, ePRO, IRT) .39
Investigator Recruitment ...39
Low Cost .40
Patient Recruitment ...40
Project/ Progress Tracking and Reporting ..41
Protocol Design Capabilities ...41
Scalability for Studies with a Large Patient Population ..42
Scalability for Studies with a Large Number of Sites ..42
Scalability for Numerous Studies 43
Speed of the Application (Page Load Time, Report Creation) 43
Study Start-up Processes 44
Support from the CTMS Vendor .44
Vendor Performance vs. Attribute Importance .45
Trends in Integration .47
Overall Integration with eClinical Systems 48
Integration by CTMS Vendor .49
Integration with Specific EDC Systems ..50
Integration with Specific ePRO Systems ...51
Integration with Specific IRT Systems ...52
Study Data ..53
CTMS Vendor Use and Perception .54
Familiarity ..54
Leadership .55
Use .56
Most Important Vendor Selection Criteria 57
Vendor Attributes Gaining Importance .58
Most Used CTMS Features - Organization .59
Most Used CTMS Features - Personal 60
Preference for Technology vs. Professional Services 61
Projected Preference for Technology vs. Professional Services 61
Vendor Attribute Performance and Integration Capabilities .62
In-house Developed CTMS Application ..63
ArisGlobal ...65
BioClinica 67
Bio-Optronics .69
Business Systems Integration AG ...71
Clintrial Works 73
Databean 75
Digiport Holdings Private 77
DSG .79
eClinForce ...81
Forte Research Systems ..83
goBalto 85
IMPACT (PAREXEL Informatics) ..87
Intralinks Study Space 89
Innovocommerce 91
Integrated Clinical Solutions ...93
Medidata Solutions / Clinical Force 95
MedNet Solutions ...97
Merge Healthcare / StudyManager 99
Mission 3 ...101
NexTrials ...103
Omnicomm Systems .105
Oracle / Siebel ...107
Oriam 109
SAS 111
Sparta Systems ..113
Trial by Fire Solutions ...115
Volodyne Technologies 117
Outsourcing Trends ..119
Percent of Trials Using an In-house Developed CTMS Application ..119
Projected Percent of Trials Using an In-house Developed CTMS Application ..119
Preferred CTMS Applications ...120
Attributes That Most Contribute to Provider Preference 121
Attributes for Providers to Improve Upon ...121
Use of Preferred Providers ...122
Number of Preferred Providers ...122
Percent of Work Utilizing Preferred Providers 122
Improvements for Next Generation CTMS Software ...123
Improvements for Next Generation CTMS Software - Verbatim Responses ..124
Demographics ...130
Type of Company ..130
Decision-Making Responsibility 131
Clinical Trial Involvement .132
Familiarity with eClinical Technologies .132
Office Location ..133
Job Level 133
Phase Responsibility ..134
Age .134
About Industry Standard Research ..135

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