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South Africa - Telecoms, Mobile and Broadband - Market Insights

  • May 2015
  • -
  • Paul Budde Communication Pty Ltd
  • -
  • 154 pages

South Africa’s Smart City development showcases progress with FttP
South Africa retains one of the continent’s most advanced telecoms infrastructures. It enjoys effective competition in all sectors, while operators in recent years have invested to develop cross-platform capabilities and so offer a full range of bundled services. Sweeping liberalisation measures have changed the country’s telecoms landscape fundamentally, and resulted in lower prices for consumers. This has been encouraged by the end of Telkom’s monopoly on international submarine fibre optic cables, which dramatically reduced the cost of telecom services.

South Africa’s second national operator, Neotel, has gained market share in competition with Telkom. In the process of being acquired by Vodacom, the company is set to provide an improved platform for mobile fixed-line services.

To encourage competition, the government created Broadband InfraCo as a national infrastructure company to provide cheap backbone network capacity. Vodacom and MTN have also moved into the national fibre sector, as have many municipalities. Several prominent FttP deployments are underway.

Cheaper international connectivity and new national fibre infrastructure have stimulated the broadband market. The sector is dominated by mobile network operators, while several WiMAX networks have been shut down as consumers migrate to 3G and LTE networks for internet connectivity.

South Africa’s vibrant mobile market has seen rapid growth since competition was introduced in the 1990s. SIM card penetration by early 2015 was above 150%, driven by the popularity of multiple card use. The network operators are increasingly encouraged to find innovative ways to distinguish themselves from competitors, and to streamline their operations. There has been continuing activity with mergers and acquisitions, while major infrastructure sharing deals have helped keep control costs while improving network footprints. Several additional MVNOs have entered the market recently, adding to the competitive mix.

Key developments:
Telkom makes ZAR2.7 billion bid for BCX;
Work begins on the Modderfontein Smart city development;
Constantia Fibre Initiative (CFI) to build an open access FttP network in Cape Town;
Vodacom to take over Neotel, contracts Alcatel-Lucent to build GPON network;
MTN launches FrontRow SVoD service;
Vox Telecom owners cancel plans to sell;
Vumatel extends open-access network offering 1Gb/s services
Nashua Mobile winds down, sells subscriber base to Vodacom and MTN;
Vodacom launches VoLTE services; Afrihost launches fixed-wireless LTE services;
Oger Telecom considers sale of 75% interest in Cell C;
New MTRs set to September 2017;
SMS platform facing stiffening competition from WhatsApp and other OTT services;
Report updates include telcos’ operational and financial data to Q1 2015, recent market developments.

Table Of Contents

South Africa - Telecoms, Mobile and Broadband - Market Insights
1. Key Statistics
2. Telecommunications Market
2.1 Overview
2.1.1 Fixed-line market
2.1.2 Mobile market
2.1.3 Broadband market
2.1.4 Digital economy, media and banking
3. Regulatory Environment
3.1 Historical background
3.1.1 Network rollout obligations
3.2 Regulatory authority
3.2.1 Independent Communications Authority of South Africa (ICASA)
3.3 Telecommunications Amendment Bill
3.4 Regulation of Interception of Communications Act 2002
3.5 Electronic Communications Act and ICASA Amendment Bill
3.6 Converged licensing regime
3.7 New Companies Act
3.8 Universal Service and Access Fund (USAF)
3.9 Interconnection
3.10 Registration of subscriber details
3.11 Telecom sector liberalisation in South Africa
3.11.1 Overview
3.11.2 Privatisation of Telkom
3.11.3 Third mobile licence
3.11.4 Analysis of the SNO licensing process
3.11.5 Third fixed-line and fourth mobile licence
3.11.6 PTN licences
3.11.7 The Big Bang'
3.11.8 Under-Serviced Area Licences (USALs)
3.11.9 InfraCo licences
3.11.10 Number Portability (NP)
3.11.11 Carrier pre-selection (CPS)
3.11.12 Local Loop Unbundling (LLU)
3.11.13 International gateways
3.11.14 International submarine cables
3.11.15 Least Cost Routing (LCR)
3.11.16 Broadcasting licences
3.11.17 Mobile TV licences
3.12 Spectrum licensing
3.12.1 WiFi
3.12.2 LTE, WiMAX (800MHz, 2.6 and 3.5GHz)
4. Fixed-Line Market
4.1 Market overview
4.2 Fixed-line statistics
4.3 Fixed network operators in South Africa
4.4 Telkom
4.4.1 Shareholder structure
4.4.2 Business segments and services
4.4.3 Financial results
4.4.4 Network infrastructure
4.4.5 Wireless Local Loop (WLL)
4.4.6 Telephone tariffs
4.4.7 Prepaid fixed-lines
4.4.8 Data services and leased lines
4.4.9 Global network services
4.4.10 ISDN
4.4.11 PBX
4.4.12 VSAT
4.4.13 International expansion
4.4.14 Structural separation
4.5 Neotel
4.5.1 Licence conditions
4.5.2 Shareholder structure and funding
4.5.3 Financial performance
4.5.4 Network infrastructure
4.5.5 Services and market potential
5. Telecommunications Infrastructure
5.1 Next Generation Networks (NGN)
5.1.1 Telkom
5.1.2 Neotel
5.1.3 Transtel
5.1.4 Eskom
5.1.5 SITA
5.2 National fibre infrastructure
5.2.1 Telkom and Neotel
5.2.2 Broadband InfraCo
5.2.3 Dark Fibre Africa
5.2.4 Mobile operators
5.2.5 FibreCo
5.2.6 Fibre-to-the-Premises (FttP)
5.3 National private networks
5.3.1 Overview
5.3.2 Transtel
5.3.3 Eskom
5.3.4 Other electricity utilities
5.3.5 State IT Agency (SITA)
5.4 Sentech
5.5 Municipal networks
5.5.1 Knysna Africa's first municipal network
5.5.2 City of Tshwane
5.5.3 City of Johannesburg
5.5.4 Ekurhuleni (East Rand)
5.5.5 City of Cape Town
5.5.6 eThekwini (Durban)
5.5.7 Gauteng Link
5.6 Data centres
5.7 International infrastructure
5.7.1 Submarine fibre
5.8 Satellite
5.9 Smart cities
6. Internet Market
6.1 Overview
6.1.1 Internet statistics
6.2 Internet demographics
6.3 Community access projects
6.3.1 Microsoft Digital Villages and telecentres
6.3.2 The Smart Cape Access Project
6.3.3 Intel's World Ahead' initiative
6.4 South Africa's ISP market
6.4.1 Internet Service Providers Association (ISPA)
6.4.2 Selected major ISPs
6.5 Forecasts Internet users 2015, 2018
6.5.1 Notes on scenario forecasts
7. Broadband Market
7.1 Overview
7.1.1 Broadband statistics
7.1.2 International internet bandwidth
7.2 ADSL
7.2.1 Major retailers
7.2.2 Tariffs
7.2.3 Wholesale
7.2.4 ADSL2+
7.2.5 VDSL
7.3 Broadband over powerlines (BPL)
7.4 Fibre-to-the-Premises (FttP)
7.5 Wireless broadband
7.5.1 WiFi
7.5.2 WiMAX
7.5.3 EV-DO
7.5.4 Wireless Access Providers Association (WAPA)
7.5.5 MyWireless (Sentech) decommissioned
7.5.6 iBurst (WBS, Blue Label)
7.5.7 White Space spectrum
7.6 3G and 4G mobile broadband
7.7 Broadband via satellite
7.8 Forecasts
7.8.1 Broadband subscribers 2015, 2018
7.9 VoIP telephony
7.9.1 Market overview
7.9.2 VoIP interconnection and peering
7.9.3 Major VoIP providers
7.9.4 Mobile VoIP
7.9.5 Call centres
7.10 IPTV, triple play
8. Digital Media/ Digital Economy
8.1 Broadcasting licences
8.2 Broadcast signal distributors
8.2.1 Background
8.2.2 Sentech
8.2.3 Orbicom
8.3 Digital media
8.3.1 Digital TV
8.3.2 Video-on-Demand (VoD)
8.3.3 Personal Video Recorders (PVR)
8.3.4 Interactive TV (iTV)
8.3.5 Online radio
8.3.6 Online retail
8.3.7 Online advertising
8.3.8 Online media
8.3.9 Social media
8.3.10 E-books, Mobizines
8.3.11 User Generated Content (UGC)
8.3.12 Search engines
8.4 Digital economy
8.4.1 E-learning
8.4.2 E-government
8.4.3 E-health
8.4.4 E-banking
8.4.5 M-banking)
8.4.6 Online gambling
8.4.7 Cloud services
9. Mobile Communications
9.1 Overview of South Africa's mobile market
9.2 Mobile statistics
9.2.1 General statistics
9.3 Mobile broadband/data
9.3.1 Mobile data revenue
9.3.2 SMS
9.3.3 MMS
9.4 Forecasts
9.4.1 Forecast mobile subscribers 2015, 2018
9.4.2 Forecast mobile broadband users 2015, 2018
9.5 Regulatory issues
9.5.1 Spectrum
9.5.2 Prices
9.5.3 Mobile Termination Rates (MTRs)
9.5.4 Mobile Number Portability (MNP)
9.5.5 International gateways
9.5.6 Fees and obligations for 1800MHz spectrum
9.5.7 SIM card registration
9.5.8 Quality of service (QoS)
9.5.9 Market liberalisation and licence obligations
9.5.10 Community service telephones (CST)
9.5.11 Fixed-mobile convergence (FMC)
9.5.12 Infrastructure sharing
9.6 Mobile infrastructure
9.7 Digital networks
9.7.1 GSM
9.7.2 3G/UMTS
9.7.3 Long-term Evolution (LTE)
9.8 Other infrastructure developments
9.8.1 WAP
9.8.2 GPRS
9.8.3 EDGE
9.8.4 High Sped Packet Access (HSPA)
9.8.5 Voice-over-LTE (VoLTE)
9.8.6 M2M networks
9.9 Major mobile operators
9.9.1 Vodacom South Africa
9.9.2 MTN South Africa
9.9.3 Cell C
9.9.4 Telkom Mobile (8ta)
9.9.5 Mobile Virtual Network Enablers (MVNEs)
9.9.6 Mobile Virtual Network Operators (MVNO)
9.10 Mobile content and applications
9.10.1 Push-to-Talk (PTT)
9.10.2 Mobile TV
9.10.3 Mobile music
9.10.4 CellBook
9.10.5 M-commerce
9.10.6 M-gaming
9.10.7 Mobile advertising
9.10.8 Location-based services (LBS)
9.10.9 Manobi
9.10.10 Mobile social media
9.11 Mobile handsets
9.11.1 Handset subsidies
Table 1 Country statistics 2014
Table 2 Fixed-line network statistics 2014
Table 3 Internet provider statistics 2014
Table 4 Internet and broadband statistics 2014
Table 5 Mobile statistics 2014
Table 6 National telecommunications authorities
Table 7 Telkom SA principal shareholders March 2014
Table 8 Historic - Fixed lines in service by operator and teledensity in South Africa 1999 - 2004
Table 9 Fixed lines in service by operator and teledensity in South Africa 2005 - 2014
Table 10 Telkom SA major shareholders Mar 2014
Table 11 Telkom Group financial results 2008; 2010 - 2015
Table 12 Telkom SA prepaid fixed lines 2002 - 2014
Table 13 Telkom - fixed line data revenue and annual change 2002 - 2015
Table 14 Telkom SA postpaid ISDN channels 2000 - 2014
Table 15 Historic - Internet users and penetration rate in South Africa 1999 - 2004
Table 16 Internet users and penetration rate in South Africa 2005 - 2015
Table 17 Telkom DSL subscribers 2012 - 2014
Table 18 Forecast internet users in South Africa 2015; 2018
Table 19 Fixed-line broadband subscribers in South Africa 2002 - 2014
Table 20 Total broadband subscribers in South Africa 2004 - 2014
Table 21 South Africa's international internet bandwidth 2001 - 2013
Table 22 Telkom South Africa ADSL subscribers 2003 - 2013
Table 23 Telkom South Africa residential ADSL tariffs 2014
Table 24 Telkom South Africa WiMAX subscribers 2008 - 2014
Table 25 Neotel South Africa WiMAX tariffs 2014
Table 26 WAPA South Africa industry survey 2006 - 2008
Table 27 Sentech MyWireless subscribers in South Africa (historic) 2005 - 2008
Table 28 iBurst subscribers in South Africa 2005 - 2012
Table 29 Forecast broadband subscribers in South Africa 2015; 2018
Table 30 Online advertising revenue and annual change in South Africa 2003; 2006 - 2011
Table 31 South African unique monthly users of Top 10 websites 2013 vs 2012
Table 32 Historic - Mobile subscribers and penetration rate in South Africa 1999 - 2004
Table 33 Mobile subscribers and penetration rate in South Africa 2005 - 2015
Table 34 Vodacom SMS traffic 2012 - 2014
Table 35 Forecast mobile subscribers in South Africa 2015; 2018
Table 36 Forecast mobile broadband users in South Africa 2015; 2018
Table 37 Vodacom South Africa broadband subscribers 2006 - 2012
Table 38 Vodacom South Africa M2M connections 2011 - 2014
Table 39 Vodacom South Africa mobile revenue 2010 - 2015
Table 40 Vodacom South Africa subscribers and market share 2002 - 2014
Table 41 Vodacom South Africa key statistics December 2014
Table 42 MTN South Africa subscribers and market share 2002 - 2015
Table 43 MTN South Africa financial data 2012 - 2014
Table 44 MTN South Africa key statistics quarter ended March 2015
Table 45 Cell C mobile subscribers 2013 - 2014
Table 46 Telkom mobile subscribers 2009 - 2014
Table 47 Vodacom South mobile data use 2012 2014
Table 48 Vodacom South Africa smartphone vs. dongle users 2009 2014
Table 49 Vodacom South Africa active data devices by type 2012 2014
Chart 1 Fixed lines in service and teledensity in South Africa 2005 - 2014
Chart 2 Internet users and penetration rate in South Africa 2005 - 2015
Chart 3 Mobile subscribers and penetration rate in South Africa 2005 - 2015
Chart 4 Vodacom South Africa mobile revenue 2010 2015
Exhibit 1 VANS to self-provide or not to self-provide
Exhibit 2 Large ISPA members
Exhibit 3 Spotlight on Vodacom GSM community payphones

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