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CSPs in Asia–Pacific can differentiate themselves through innovation and service agility.

CSPs in Asia–Pacific will need to make incremental and transformational changes in their operations and billing support systems (OSS and BSS) in order to provide personalised, differentiated services. This comment examines how OSS and BSS enable CSPs to fulfil end users' service needs by using their network assets and transforming their operations to meet business objectives.

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The OSS and BSS will play a central role in the automated orchestration of APAC%s networks and services

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