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Unified Communication Applications and Services Market in India H2 2014

  • May 2015
  • 52 pages
  • Frost & Sullivan
Report ID: 3008823

Summary

Table of Contents

Transforming Business Model and Maturing Mobility Ecosystems Leading to Higher Adoption of Unified Applications

With the Indian unified communications applications and services market entering a growth phase, enterprises are becoming more aware about business objectives and the exact optimization solutions that will assist them with their specific goals, such as customer retention, process improvements, and script adherence. Having a well-defined goal before deploying the UC solutions is assisting enterprises in implementing the most suitable form of analytics.

Research Objectives, Scope, and Methodology

Research Objectives
- The market insight provides the emerging trends in unified communications applications and services market in India for H2 2014.
- It analyzes the market and technology trends, and provides revenue analysis and the competitive scenario.
- The unified communications applications market is segmented into traditional telephony (IP and PBX), email, unified messaging, IM (instant messaging)/presence, mobility, contact center, and video conferencing (video and Web).
- The unified communications services market includes hosted conferencing (audio, video, Web), hosted voice, hosted contact center, and hosted email.

Research Scope
- Geographic scope: India Research Methodology
- Primary research with OEMs
- Frost & Sullivan published research services
- Published news
- Company Web sites and other secondary sources

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