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Belgium - Telecoms, IP Networks and Digital Media

  • June 2015
  • -
  • Paul Budde Communication Pty Ltd
  • -
  • 93 pages

Telenet emerges as a key player in Belgium’s mobile market
Though relatively small, Belgium’s telecom market has attracted investment from some of the region’s major players, including Liberty Global and Orange.

There have been significant developments in the competitive landscape in recent years, fostered by regulatory measures which in April 2015 finalised requirements for cablecos to allow competitors access to their networks. This has enabled Movistar to become a viable force in the market for bundled services offerings, hitherto dominated by Proximus. In addition, Telenet in early 2015 acquired BASE from KPN. The deal propelled Telenet as the second largest mobile services provider in the country, a position bolstered overall by the company’s existing strong presence in the TV and broadband sectors.

Belgium enjoys effective competition between the DSL and cable platforms, and benefits from comprehensive coverage. Network investments from Telenet and Proximus using a combination of DOCSIS 3.0, hybrid fibre/VDSL and FttP technologies have greatly improved the availability of faster services in recent years. Related to this development is the growing popularity of bundled services offerings among consumers, and the efforts among telcos to offer the full range of services.

Belgium’s mobile market is dominated by Movistar, Proximus and a newly formed BASE/Telenet following KPN’s sale of its local division. All three have invested in network upgrades, and mid-2015 LTE was available to over 90% of the population.

This report profiles Belgian’s mobile market, providing the latest statistics on the main players, as well as the most recent developments on HSPA and LTE rollouts, emerging data markets and data services such as SMS, i-mode and mobile TV.

This report provides data and analyses on key aspects of the Belgian telecom market. It assesses the latest statistics on fixed-network services and also reviews the principal regulatory issues, noting the status of interconnection, local loop unbundling, number portability and carrier preselection. The national telecom infrastructure and major fixed-network operators are also profiled, including operational and financial data and an assessment of company strategies in a highly competitive environment. The report also reviews developments bundled services, and assesses the country’s digital media landscape, supported by statistics on the major service providers. It also profiles Belgium’s fixed and wireless broadband markets, including forecasts for selective years to 2020, as well as the mobile market, covering the main players as well as recent developments with HSPA and LTE rollouts, and emerging data services.


Key developments:
Regulator proposes reducing cable network access charges by a third, adopts review of access processes;
Proximus’s VDSL2 network providing over 88% population coverage, serving over one million subscribers;
Regulator approves cable wholesale offers;
Telenet acquires BASE for €1.33 billion;
Numéricable upgrades broadband services to 200Mb/s;
Networks on track to reach national 30Mb/s connectivity by 2020;
Movistar adds VoD to quintuple-play bundle;
New telecom law allows customers to cancel subscriptions within two months;
Mobistar refinances in June 2015 with an additional €420 million;
Report update includes regulator’s market data reports, telcos’ financial and operating data to Q1 2015, recent market developments.



Companies mentioned in this report:
Belgacom (Proximus), COLT, Mobistar, Scarlet, Tele2, Telenet, Versatel, Telenet, Liberty Global, BASE

Table Of Contents

Belgium - Telecoms, IP Networks and Digital Media
1. Key Statistics
2. Telecommunications Market
2.1 The market in 2015
3. Regulatory Environment
3.1 Historic overview
3.1.1 EU regulatory framework
3.1.2 Revised NFR
3.2 Regulatory authority
3.3 Government policies
3.3.1 Interconnect
3.3.2 Access
3.3.3 Cable network access
3.3.4 Number Portability (NP)
3.3.5 Carrier PreSelection (CPS)
3.3.6 Wholesale Line Rental (WLR)
4. Fixed Network Market
4.1 Introduction
4.2 Proximus
4.3 COLT Telecom NV
4.4 Mobistar
4.5 Scarlet (formerly KPN Belgium)
4.6 Tele2 Belgium
4.7 Telenet
5. Telecommunications Infrastructure
5.1 Overview of the national telecom network
5.2 Next Generation Network (NGN)
5.3 International infrastructure
5.4 E-Health services
5.5 Cloud services
6. Broadband Market
6.1 introduction and statistical overview
6.1.1 Broadband statistics
6.1.2 Market share
6.1.3 Forecasts broadband subscribers 2015; 2017; 2020
6.2 Hybrid Fibre Coax (HFC) networks
6.2.1 Introduction
6.2.2 Telenet
6.2.3 Interkabel
6.2.4 Numericable
6.3 Digital Subscriber Line (DSL) Networks
6.3.1 Proximus
6.3.2 Versatel/Tele2 Belgium
6.3.3 Mobistar
6.3.4 Other DSL developments
6.4 Fibre-to-the-Premises (FttP) networks
6.4.1 Introduction
6.4.2 Government support
6.4.3 Regulating fibre
6.4.4 Digital Metropolis Antwerp
6.4.5 Proximus
6.5 Other fixed broadband services (if relevant)
6.5.1 Broadband Powerline (BPL)
6.5.2 Fixed Wireless Access (FWA)
6.5.3 WLAN/WiFi
6.5.4 WiMAX
6.6 Competition Issues
6.6.1 Wholesale
6.6.2 Naked DSL
7. Digital Media
7.1 Introduction
7.2 Regulatory issues
7.3 Satellite TV
7.4 Cable TV
7.5 Digital Terrestrial TV (DTTV)
7.5.1 DTT licence issued
7.5.2 Digital switch-over
7.6 Interactive TV (iDTV)
7.7 Key Digital Media Players
7.8 Videostreaming
7.8.1 Major players
7.9 Communications: VoIP, messaging, conferencing
7.9.1 VoIP
8. Mobile Communications
8.1 Overview of Belgium's mobile market
8.2 Mobile statistics
8.2.1 General statistics
8.2.2 Mobile voice
8.2.3 Prepaid cards
8.2.4 Operator market shares
8.2.5 Mobile data
8.2.6 Mobile broadband
8.2.7 Forecast mobile ARPU 2015; 2017; 2020
8.3 Regulatory issues
8.3.1 Spectrum
8.3.2 Roaming
8.3.3 Mobile Termination Rates (MTRs)
8.3.4 Mobile Number Portability (MNP)
8.4 Mobile infrastructure
8.4.1 Digital networks
8.4.2 Other infrastructure developments
8.4.3 Machine-to-Machine (M2M)
8.5 Major mobile operators
8.5.1 Proximus
8.5.2 Mobistar
8.5.3 BASE
8.5.4 Mobile Virtual Network Operators (MVNOs)
8.6 Mobile content and applications
8.6.1 Location-based services
8.6.2 Mobile TV
Table 1 Country statistics 2015 (e)
Table 2 Telecom revenue and investment statistics 2014 (e)
Table 3 Telephone network statistics 2015 (e)
Table 4 Internet user statistics 2015 (e)
Table 5 Broadband statistics 2015 (e)
Table 6 Mobile statistics 2015 (e)
Table 7 National telecommunications authority
Table 8 Telecom market investment: fixed and mobile by sector (historic) 2006 - 2010
Table 9 Telecom market investment (regulator data) 2007 - 2013
Table 10 Retail telecom revenue by sector 2011 - 2014
Table 11 Share of telecom revenue by sector 2011 - 2012
Table 12 Unbundled loops and access lines (historic) 2004 - 2009
Table 13 Fixed numbers ported 2000 - 2012
Table 14 Carrier preselect numbers and annual change 2000 - 2012
Table 15 Proximus share of fixed-line traffic by type 2006 - 2012
Table 16 Fixed-line telephony revenue 2002 - 2014
Table 17 Average price for fixed-line call 2007 - 2013
Table 18 Fixed-line and mobile traffic volume 2007 - 2014
Table 19 Fixed-line traffic by type 2005 - 2012
Table 20 Proximus (CBU) access channels 2007 - 2015
Table 21 Proximus residential traffic 2007 - 2014
Table 22 Proximus Group financial data 2003 - 2015
Table 23 Proximus revenue by sector 2004 - 2015
Table 24 Proximus revenue by operating division 2007 - 2015
Table 25 Proximus fixed-line services revenue by sector (CBU) 2007 - 2015
Table 26 Proximus monthly ARPU by sector (CBU) 2005 - 2015
Table 27 Mobistar financial data by sector 2007 - 2015
Table 28 Mobistar subscribers by sector 2008 - 2015
Table 29 Telenet revenue by sector 2004 - 2015
Table 30 Telenet subscribers by sector 2006 - 2015
Table 31 Telenet financial data 2005 - 2015
Table 32 Telenet subscriber monthly ARPU 2005 - 2014
Table 33 Historical Fixed lines in service and teledensity 1995; 1997; 1999 - 2004
Table 34 Fixed lines in service and teledensity 2005 - 2015
Table 35 Fixed lines by type 2006 - 2012
Table 36 Altnet fixed lines 2000 - 2013
Table 37 Historical - Internet users and penetration rate 1995 - 2004
Table 38 Internet users and penetration rate 2005 - 2015
Table 39 Historical Broadband fixed-line subscribers by technology 2000 - 2004
Table 40 Broadband fixed-line subscribers by technology 2005 - 2015
Table 41 Broadband subscription net additions per year 2005 - 2012
Table 42 Fixed-line broadband penetration 2000 - 2014
Table 43 Fixed-line broadband penetration by service 2007 - 2014
Table 44 Proportion of fixed-broadband lines by speed 2007 - 2013
Table 45 Broadband market share by operator 2006 - 2012
Table 46 Forecast broadband subscribers 2015; 2017; 2020
Table 47 Cable modem subscribers 2000 - 2015
Table 48 Telenet broadband subscribers 2006 - 2015
Table 49 Telenet financial data 2005 - 2015
Table 50 ADSL subscribers 2000 - 2015
Table 51 Historical Proximus ADSL subscribers 2000 - 2004
Table 52 Proximus ADSL subscribers 2005 - 2015
Table 53 Mobistar broadband subscribers 2008 - 2015
Table 54 WLL broadband subscribers 2005 - 2014
Table 55 Historical - Satellite TV subscribers 1995 - 2004
Table 56 Satellite TV subscribers 2005 2011; 2015
Table 57 Historic - Cable TV subscribers and penetration rate 1995 2004
Table 58 Cable TV subscribers and penetration rate 2004 2012; 2015
Table 59 Bundled services by type 2007 - 2013
Table 60 Proportion of bundled services by type 2007 - 2014
Table 61 Proximus TV households 2006 - 2015
Table 62 Proximus annualised IPTV ARPU, revenue 2006 - 2015
Table 63 Telenet cable TV subscribers by sector 2005 - 2015
Table 64 Telenet subscriber annualised monthly ARPU 2005 - 2014
Table 65 Telenet triple-play subscribers 2002 - 2014
Table 66 Telenet bundled services penetration 2012 - 2014
Table 67 VoIP connections 2006 - 2012
Table 68 Mobile service revenue 2010 - 2014
Table 69 Historical Active mobile/SIM card subscribers and teledensity 1995; 1997; 1999 - 2004
Table 70 Active mobile/SIM card subscribers and teledensity 2005 - 2015
Table 71 Mobile traffic 2005 - 2015
Table 72 Average use of service per subscriber per month (historic) 2011 - 2012
Table 73 Mobile voice service revenue 2001 - 2015
Table 74 Prepaid and contract subscribers (historic) 2001 - 2012
Table 75 Market share by operator 2002 - 2015
Table 76 Proximus SMS messages (CBU) 2008 - 2014
Table 77 SMS traffic 2001 - 2015
Table 78 SMS revenue 2010 - 2015
Table 79 Mobile broadband subscribers by technology 2008 - 2014
Table 80 Mobile broadband penetration by technology 2009 - 2015
Table 81 Mobile ARPU by service 2015; 2017; 2020
Table 82 800MHz auction results 2013
Table 83 2.6GHz auction results 2011
Table 84 Spectrum assignment overview
Table 85 European voice roaming charges 2007 - 2014
Table 86 European SMDS and data roaming charges 2011 - 2014
Table 87 Proposed mobile termination tariffs 2006 - 2013
Table 88 Mobile termination revenue (historic) 2007 - 2012
Table 89 Annual mobile numbers ported (historic) 2002 - 2012
Table 90 Mobistar M2M connections 2009 - 2014
Table 91 Mobistar M2M revenue 2009 - 2012
Table 92 Proximus revenue by sector (CBU) 2007 - 2015
Table 93 Proximus total subscribers 2005 2015
Table 94 Proximus CBU subscribers by type 2007 - 2015
Table 95 Proximus annualised ARPU (CBU) by sector 2007 - 2015
Table 96 Mobistar subscribers 2007 - 2015
Table 97 Mobistar data ARPU as proportion total mobile ARPU 2007 - 2012
Table 98 Mobistar Group financial data 2013 - 2015
Table 99 Mobistar mobile services revenue 2005 - 2015
Table 100 Mobistar annualised ARPU 2005 - 2015
Table 101 BASE mobile revenue 2007 - 2015
Table 102 BASE subscribers 2004 - 2015
Table 103 BASE annualised ARPU 2005 - 2015
Table 104 Telenet mobile subscribers 2006 - 2015
Table 105 MVNO subscribers and market share 2006 - 2013
Table 106 MVNO mobile traffic and market share 2006 - 2014
Chart 1 Fixed-line traffic by type 2005 2012
Chart 2 Proximus residential traffic 2007 - 2014
Chart 3 Proximus Group financial data 2003 - 2015
Chart 4 Proximus revenue by sector 2004 - 2015
Chart 5 Proximus revenue by operating division 2007 - 2015
Chart 6 Proximus fixed-line services revenue by sector (CBU) 2007 - 2015
Chart 7 Mobistar financial data 2007 - 2015
Chart 8 Mobistar subscribers by sector 2008 - 2015
Chart 9 Telenet revenue by sector 2004 - 2015
Chart 10 Telenet subscribers by sector 2006 - 2015
Chart 11 Telenet financial data 2005 - 2015
Chart 12 Fixed lines in service and teledensity 2005 - 2015
Chart 13 Fixed lines by type 2006 2012
Chart 14 Internet users and penetration rate 2005 - 2015
Chart 15 Broadband subscribers by technology 2005 - 2015
Chart 16 Telenet financial data 2005 - 2015
Chart 17 Cable TV subscriber statistics and penetration rate 2000 - 2011; 2015
Chart 18 Proximus annualised ARPU, revenue 2006 2015
Chart 19 Telenet cable TV subscribers by sector 2007 - 2015
Chart 20 Mobile service revenue 2010 2014
Chart 21 Mobile/SIM card subscribers and teledensity 2005 - 2015
Chart 22 Market share by operator 2002 - 2015
Chart 23 Proximus CBU subscribers by type 2007 - 2015
Chart 24 Proximus annualised ARPU (CBU) by sector 2007 - 2015
Chart 25 BASE annualised ARPU 2005 - 2015
Exhibit 1 EU The New Regulatory Framework (NRF)
Exhibit 2 Access and the local loop
Exhibit 3 Number portability defined
Exhibit 4 Key ADSL service providers
Exhibit 5 WiMAX spectrum licenses 2001 - 2005

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