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Maintenance and Aftermarket Preferences in Mining for Northern America, 2015

Summary

Overall trends in the data revealed -
- OEMs dominate the market for strategic parts, with 55% of respondents reporting that they only use OEMs for such parts, while 43% use a mix of both OEM and third-party providers. The small remainder uses only third-party-providers.
- North America is the one global mining region where third parties have an advantage. Some 41% of underground respondents involve third-party providers for strategic parts, versus 31% for surface respondents.
- 66% of respondents prefer a ‘work with me’ structure, with regular interaction with equipment suppliers to provide them with support services. This is in comparison to those who prefer to completely outsource support (12%) and those preferring to conduct all work in-house (22%).
- ‘Maintenance only’ is the preferred service contract in North America, with almost half (44%) of respondents outlining their preference for this structure.

Scope

- The survey is based on responses from over 100 senior managers and decision makers at North American mines and provides detailed analysis of maintenance and aftermarket preferences. Survey respondents came from either Canada or the United States. This included 4 different commodity groups and a range of surface and underground mining operations.

Reasons to buy

- Understand mining companies’ use of original equipment manufacturers (OEMs) or third parties for equipment parts and for processing equipment needs. Also how these preferences vary by commodity, company size and region.
- Gain knowledge of mining company preferences for after-sales support structure, and identify the services required based on mine type, company size and commodity.
- Understand the importance mining companies place on service and maintenance costs and capabilities. Then compare the results with the actual rated performance of these equipment manufacturers.
- Identify the service contract preferences of mines in North America, and compare across mine type, region and company size.

Table Of Contents

Maintenance and Aftermarket Preferences in Mining for Northern America, 2015
1 Table of Contents
1 Executive Summary
2 Aftermarket Preferences
2.1 Types of Company Used for Parts
2.2 Canada vs the US
2.3 A Summary of Opportunities for Suppliers
3 After-Sales Equipment Support Preferences
3.1 After-Sales Equipment Support Preferences by Company Size and Mine Type
3.2 After-Sales Equipment Support Preferences by Commodity
3.3 Canada vs the US - Comparison of After-Sales Equipment Support
3.4 Opportunities for Suppliers of Aftermarket Services
4 Service Contract Preferences
4.1 Service Contract Preferences by Company Size
4.2 Service Contract Preferences between Canada and the US
4.3 Service Contract Preferences by Commodity
4.4 Structuring Contracts to Suit Markets
5 Conclusion
6 Appendix I
7 Appendix II
7.1 Survey Background
7.2 Analysis of the Survey Sample
8 Appendix III
8.1 What is This Report About?
8.2 Methodology
8.3 Contact GlobalData
8.4 About GlobalData
8.5 Disclaimer

1.1 List of Tables
Table 1: Types of Company Used for Parts by Category (%), 2015
Table 2: Use of Third Parties and Mix of OEMs/Third Parties by Company Size (%), 2015
Table 3: Use of Third Parties and Mix of OEMs/Third Parties by Commodity Group (%), 2015
Table 4: Use of Third Parties and Mix of OEMs/Third Parties by Country (%), 2015
Table 5: After-Sales Equipment Support Preference (%), 2015
Table 6: Preferences for After-Sales Support by Country (%), 2015
Table 7: Preferences for After-Sales Support by Commodity (%), 2015
Table 8: Preference for Service Contracts (%), 2015

1.2 List of Figures
Figure 1: Operating Mines in the US and Canada, 2015
Figure 2: Types of Company Used for Parts by Category (%), 2015
Figure 3: Use of Independent Third-Parties and Mix of OEMs and Third Parties by Mine Type (%), 2015
Figure 4: Use of Third Parties and Mix of OEMs/Third Parties by Company Size (%), 2015
Figure 5: Use of Third Parties and Mix of OEMs/Third Parties by Commodity Group (%), 2015
Figure 6: Use of Third Parties and Mix of OEMs/Third Parties by Country (%), 2015
Figure 7: After-Sales Equipment Support Preference (%), 2015
Figure 8: Preferences for After-Sales Support by Mine Type and Company Size (%), 2015
Figure 9: Preferences for After-Sales Support by Mine Type and Company Size (%), 2015
Figure 10: Preferences for After-Sales Support by Commodity (%), 2015
Figure 11: Preferences for After-Sales Support by Region (%), 2015
Figure 12: Preferences for Service Contracts (%), 2015
Figure 13: Preferences for Service Contracts by Mine Type (%), 2015
Figure 14: Preference for Service Contracts by Company Size (%), 2015
Figure 15: Preferences for Service Contracts by Region (%), 2015
Figure 16: Preferences for Service Contracts by Commodity (%), 2015
Figure 17: Respondent Countries (%), 2015
Figure 18: Survey Respondents by Mine Type (%), 2015
Figure 19: Survey Respondents by Commodity (%), 2015
Figure 20: Survey Respondents by Company Size (%), 2015

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