1. Market Research
  2. > Materials
  3. > Metals Market Trends
  4. > Maintenance and Aftermarket Preferences in Mining for Northern America, 2015

Synopsis
This report provides a detailed analysis of customer preferences throughout the Northern American mining sector, focusing on the factors that influence preferences for maintenance and aftermarket services across Canada and the US. The analysis is based on Timetric’s extensive survey of 100 mine managers and procurement managers.

Areas of analysis include:

- Customer preferences for maintenance and aftermarket support structure. These include opting for either original equipment manufacturers (OEMs) or independent third parties as providers of three equipment parts categories: strategic parts, non-strategic parts and processing-related equipment.

- After sales equipment support preferences across three options; 'work with me', 'do it for me'; and 'do it myself'.

- Preferences for type of service contract, including maintenance only, operation and maintenance, and life cycle management.

- In each case responses are analysed by mine type, company size, commodity and country.

Summary
Overall trends in the data revealed:

- OEMs dominate the market for strategic parts, with 55% of respondents reporting that they only use OEMs for such parts, while 43% use a mix of both OEM and third-party providers. The small remainder uses only third-party-providers.

- North America is the one global mining region where third parties have an advantage. Some 41% of underground respondents involve third-party providers for strategic parts, versus 31% for surface respondents.

- 66% of respondents prefer a ‘work with me’ structure, with regular interaction with equipment suppliers to provide them with support services. This is in comparison to those who prefer to completely outsource support (12%) and those preferring to conduct all work in-house (22%).

- ‘Maintenance only’ is the preferred service contract in North America, with almost half (44%) of respondents outlining their preference for this structure.

Scope
The survey is based on responses from over 100 senior managers and decision makers at North American mines and provides detailed analysis of maintenance and aftermarket preferences. Survey respondents came from either Canada or the United States. This included 4 different commodity groups and a range of surface and underground mining operations.

Reasons To Buy
- Understand mining companies’ use of original equipment manufacturers (OEMs) or third parties for equipment parts and for processing equipment needs. Also how these preferences vary by commodity, company size and region.

- Gain knowledge of mining company preferences for after-sales support structure, and identify the services required based on mine type, company size and commodity.

- Understand the importance mining companies place on service and maintenance costs and capabilities. Then compare the results with the actual rated performance of these equipment manufacturers.

- Identify the service contract preferences of mines in North America, and compare across mine type, region and company size.

Key Highlights
- OEMs dominate the market for strategic parts, with 55% of respondents reporting that they only use OEMs for such parts, while 43% use a mix of both OEM and third-party providers. The small remainder uses only third-party-providers.

- North America is the one global mining region where third parties have an advantage. Some 41% of underground respondents involve third-party providers for strategic parts, versus 31% for surface respondents.

- 66% of respondents prefer a ‘work with me’ structure, with regular interaction with equipment suppliers to provide them with support services. This is in comparison to those who prefer to completely outsource support (12%) and those preferring to conduct all work in-house (22%).

- ‘Maintenance only’ is the preferred service contract in North America, with almost half (44%) of respondents outlining their preference for this structure.

Table Of Contents

Maintenance and Aftermarket Preferences in Mining for Northern America, 2015
Table of Contents
1 Executive Summary
2 Aftermarket Preferences
2.1 Types of Company Used for Parts
2.2 Canada vs the US
2.3 A Summary of Opportunities for Suppliers
3 After-Sales Equipment Support Preferences
3.1 After-Sales Equipment Support Preferences by Company Size and Mine Type
3.2 After-Sales Equipment Support Preferences by Commodity
3.3 Canada vs the US - Comparison of After-Sales Equipment Support
3.4 Opportunities for Suppliers of Aftermarket Services
4 Service Contract Preferences
4.1 Service Contract Preferences by Company Size
4.2 Service Contract Preferences between Canada and the US
4.3 Service Contract Preferences by Commodity
4.4 Structuring Contracts to Suit Markets
5 Conclusion
6 Appendix I
7 Appendix II
7.1 Survey Background
7.2 Analysis of the Survey Sample
8 Appendix III
8.1 What is This Report About?
8.2 Methodology
8.3 Contact Timetric
8.4 About Timetric
8.5 Disclaimer

List of Tables
Table 1: Types of Company Used for Parts by Category (%), 2015
Table 2: Use of Third Parties and Mix of OEMs/Third Parties by Company Size (%), 2015
Table 3: Use of Third Parties and Mix of OEMs/Third Parties by Commodity Group (%), 2015
Table 4: Use of Third Parties and Mix of OEMs/Third Parties by Country (%), 2015
Table 5: After-Sales Equipment Support Preference (%), 2015
Table 6: Preferences for After-Sales Support by Country (%), 2015
Table 7: Preferences for After-Sales Support by Commodity (%), 2015
Table 8: Preference for Service Contracts (%), 2015

List of Figures
Figure 1: Operating Mines in the US and Canada, 2015
Figure 2: Types of Company Used for Parts by Category (%), 2015
Figure 3: Use of Independent Third-Parties and Mix of OEMs and Third Parties by Mine Type (%), 2015
Figure 4: Use of Third Parties and Mix of OEMs/Third Parties by Company Size (%), 2015
Figure 5: Use of Third Parties and Mix of OEMs/Third Parties by Commodity Group (%), 2015
Figure 6: Use of Third Parties and Mix of OEMs/Third Parties by Country (%), 2015
Figure 7: After-Sales Equipment Support Preference (%), 2015
Figure 8: Preferences for After-Sales Support by Mine Type and Company Size (%), 2015
Figure 9: Preferences for After-Sales Support by Mine Type and Company Size (%), 2015
Figure 10: Preferences for After-Sales Support by Commodity (%), 2015
Figure 11: Preferences for After-Sales Support by Region (%), 2015
Figure 12: Preferences for Service Contracts (%), 2015
Figure 13: Preferences for Service Contracts by Mine Type (%), 2015
Figure 14: Preference for Service Contracts by Company Size (%), 2015
Figure 15: Preferences for Service Contracts by Region (%), 2015
Figure 16: Preferences for Service Contracts by Commodity (%), 2015
Figure 17: Respondent Countries (%), 2015
Figure 18: Survey Respondents by Mine Type (%), 2015
Figure 19: Survey Respondents by Commodity (%), 2015
Figure 20: Survey Respondents by Company Size (%), 2015

View This Report »

Get Industry Insights. Simply.

  • Latest reports & slideshows with insights from top research analysts
  • 24 Million searchable statistics with tables, figures & datasets
  • More than 10,000 trusted sources
24/7 Customer Support

Talk to Amrita

+1 718 303 2019

Purchase Reports From Reputable Market Research Publishers
Global and Chinese Plated tin copper alloy wire Industry, 2016 Market Research Report

Global and Chinese Plated tin copper alloy wire Industry, 2016 Market Research Report

  • $ 3000
  • Industry report
  • November 2016
  • by Prof Research

The ’Global and Chinese Plated tin copper alloy wire Industry, 2011-2021 Market Research Report’ is a professional and in-depth study on the current state of the global Plated tin copper alloy wire ...

Global Aluminium-nickel Market Research Report 2016

Global Aluminium-nickel Market Research Report 2016

  • $ 2850
  • Industry report
  • October 2016
  • by 9Dimen Research

2016 Global Aluminium-nickel Industry Report is a professional and in-depth research report on the world's major regional market conditions of the Aluminium-nickel industry, focusing on the main regions ...

Global and Chinese Lead titanium zirconium oxide (CAS 12626-81-2) Industry, 2016 Market Research Report

Global and Chinese Lead titanium zirconium oxide (CAS 12626-81-2) Industry, 2016 Market Research Report

  • $ 2800
  • Industry report
  • November 2016
  • by Prof Research

The 'Global and Chinese Lead titanium zirconium oxide Industry, 2011-2021 Market Research Report' is a professional and in-depth study on the current state of the global Lead titanium zirconium oxide industry ...


Download Unlimited Documents from Trusted Public Sources

Non-Ferrous Metal Statistics in the US

  • December 2016
    4 pages
  • Non-Ferrous Met...  

    Precious Metal  

  • United States  

View report >

Silver Industry in Georgia

  • November 2016
    6 pages
  • Silver  

    Barite  

  • Georgia  

View report >

Non-Ferrous Metal Industry in China

  • November 2016
    8 pages
  • Natural Rubber  

    Resin  

    Non-Ferrous Met...  

  • China  

View report >

Related Market Segments :

Non-Ferrous Metal

ref:plp2015

Reportlinker.com © Copyright 2016. All rights reserved.

ReportLinker simplifies how Analysts and Decision Makers get industry data for their business.