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Summary
"Convergys Corporation : Telecom - Company Profile, SWOT and Financial Analysis" report, published by ICD Research provides a succinct overview of the company and its operations, detailing their current and future position within the telecom industry. This first class data is essential business intelligence, with SWOT, financial and key competitor analysis providing valuable up-to-date information.

Synopsis
Convergys Corporation (Convergys) offers relationship management solutions. The company provides agent-assisted services, self-service and technology solutions and business support system (BSS) solutions. These solutions find applications in several industrial verticals such as communications, financial services, technology, retail, healthcare and government. It also offers customer service solutions, customer retention solutions, sales solutions, and technical support and back office solutions. The company provides social interaction solutions, collections management, intelligent interaction solutions and business-to-business solutions. Its business operations span across North America, Latin and South America, Europe, the Middle East, Africa and Asia-Pacific. Convergys is headquartered in Cincinnati, Ohio, the US.

- This business intelligence report presents the key company information, essential to understanding industry challenges and competitors.

- The SWOT analysis identifies the company's strengths, weaknesses, opportunities for growth and threats. The key competitors are dissected alongside the larger challenges that the industry is facing.

- The company profile relays all current information about the business operations, including key employees, major products and services, company history, locations and subsidiaries alongside a supporting statement from the Chairman and Managing Director.

Reasons To Buy
- Enhance your understanding of the company and its position within the industry.

- Gain insight into the marketplace, including impacting factors and future challenges.

- Boost your business/sales activities by utilising competitor breakdown.

- Use the data to formulate your strategic planning, marketing, and competitor intelligence functions.

Key Highlights
Convergys Corporation (Convergys) offers relationship management solutions. The company provides agent-assisted services, self-service and technology solutions and business support system (BSS) solutions. These solutions find applications in several industrial verticals such as communications, financial services, technology, retail, healthcare and government. It also offers customer service solutions, customer retention solutions, sales solutions, and technical support and back office solutions. The company provides social interaction solutions, collections management, intelligent interaction solutions and business-to-business solutions. Its business operations span across North America, Latin and South America, Europe, the Middle East, Africa and Asia-Pacific. Convergys is headquartered in Cincinnati, Ohio, the US.

Table Of Contents

Convergys Corporation : Telecom - Company Profile, SWOT and Financial Analysis
Table of Contents
1 Convergys Corporation - Key Employees
2 Convergys Corporation - Key Employees Biographies
3 Convergys Corporation - Major Products and Services
4 Convergys Corporation - History
5 Convergys Corporation - Company Statement
6 Convergys Corporation - Locations and Subsidiaries
6.1 Convergys Corporation - Head Office
6.2 Convergys Corporation - Other Locations and Subsidiaries
7 Convergys Corporation - Business Analysis
7.1 Convergys Corporation - Company Overview
7.2 Convergys Corporation - Business Description
8 Convergys Corporation - SWOT Analysis
8.1 Convergys Corporation - SWOT Analysis - Overview
8.2 Convergys Corporation - Strengths
8.2.1 Strength - Broad Service Portfolio
8.2.2 Strength - Focus on RandD
8.2.3 Strength - Robust Infrastructure
8.2.4 Strength - Strong Financial Performance
8.3 Convergys Corporation - Weaknesses
8.3.1 Weakness - Concentrated Client Base
8.3.2 Weakness - Huge Debt
8.3.3 Weakness - Geographic Concentration of Revenue
8.4 Convergys Corporation - Opportunities
8.4.1 Opportunity - Strengthening Global Platform
8.4.2 Opportunity - Growth of Financial Sector
8.4.3 Opportunity - Strategic Partnerships
8.5 Convergys Corporation - Threats
8.5.1 Threat - Expansion by Competitors
8.5.2 Threat - Foreign Exchange Risks
8.5.3 Threat - Government Regulations
9 Convergys Corporation - Company Financial Analysis
9.1 Convergys Corporation - Five Year Snapshot: Overview of Financial and Operational Performance Indicators
10 Convergys Corporation - Interim ratios
10.1.1 Convergys Corporation - Financial ratios: Capital Market Ratios
10.2 Convergys Corporation - Financial Performance and Ratio Charts
10.2.1 Convergys Corporation - Revenue and Operating margin
10.2.2 Convergys Corporation - Asset and Liabilities
10.2.3 Convergys Corporation - Solvency
10.2.4 Convergys Corporation - Valuation
10.3 Convergys Corporation - Competitive Benchmarking
10.3.1 Convergys Corporation - Market Capitalization
10.3.2 Convergys Corporation - Efficiency
10.3.3 Convergys Corporation - Valuation
10.3.4 Convergys Corporation - Liquidity
11 Convergys Corporation - Recent Developments
12 Appendix
12.1 Methodology
12.2 Convergys Corporation - Ratio Definitions
12.3 Disclaimer

List of Tables
Table 1: Convergys Corporation - Key Employees
Table 2: Convergys Corporation - Key Employees Biographies
Table 3: Convergys Corporation - Major Products and Services
Table 4: Convergys Corporation - History
Table 5: Convergys Corporation - Subsidiaries
Table 6: Convergys Corporation - Locations
Table 7: Convergys Corporation - Annual ratios
Table 8: Convergys Corporation - Interim ratios
Table 9: Convergys Corporation - Capital Market Ratios

List of Figures
Figure 1: Convergys Corporation - Revenue and Operating Profit
Figure 2: Convergys Corporation - Financial Position
Figure 3: Convergys Corporation - Solvency
Figure 4: Convergys Corporation - Valuation
Figure 5: Convergys Corporation - Market Capitalization
Figure 6: Convergys Corporation - Efficiency
Figure 7: Convergys Corporation - Valuation
Figure 8: Convergys Corporation - Liquidity

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