Global eLEARNING Industry

This report analyzes the worldwide markets for eLEARNING in US$ Million. The report provides separate comprehensive analytics for the US, Japan, Europe, Asia-Pacific, and Rest of World. Annual estimates and forecasts are provided for the period 2010 through 2018. A six-year historic analysis is also provided for these markets The report profiles 297 companies including many key and niche players such as Adobe Systems, Inc., Apollo Group, Inc., Articulate Global, Inc., Assima PLC, Blackboard, Inc., Career Education Corp., Cegos Group SA, Cisco Systems, Inc., WebEx Communications, Inc., CognitiveArts, Corinthian Colleges, Inc., Corpedia, Inc., Desire2Learn Incorporated, HealthStream, Inc., Hewlett-Packard Development Company, L.P., iLinc Communications, Inc., Inspired eLearning, Inc., International Business Machines Corporation, IntraLearn Software Corp., Kenexa, Inc., Kineo Limited, KnowledgePool Group Limited, Lumesse Corporate Ltd., Microsoft Learning, MiracleMind.com, Mzinga, Inc., NetDimensions Ltd., NorthgateArinso Limited, NYIF.com, Oracle Corp., Pearson eCollege, Pharmaceutical Institute, Inc., Saba Software, Inc., SkillSoft, SuccessFactors, Inc., SumTotal Systems, Inc., SyberWorks, Inc., Telematica Limited, The Ken Blanchard Companies, The McGraw-Hill Companies, Trivantis Corp., WBT Systems Ltd., and Zenosis Limited. Market data and analytics are derived from primary and secondary research. Company profiles are primarily based upon search engine sources in the public domain.

Global Education And Training Industry

I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS
Study Reliability and Reporting Limitations I-1
Disclaimers I-2
Data Interpretation & Reporting Level I-2
Quantitative Techniques & Analytics I-3
Product Definitions and Scope of Study I-3
eLearning I-3
Corporate eLearning I-3


II. EXECUTIVE SUMMARY

1. INDUSTRY OVERVIEW II-1
eLearning: A Rapidly Expanding Market II-1
Current and Future Analysis II-1
Recession: A Blessing in Disguise for eLearning Market II-2
Academic Sector Fueling Growth in eLearning Market II-3
Corporate Sector: Transforming Learning Landscape II-4
Shift Towards eLearning II-4
Table 1: Global Corporate eLearning Market (2011):
Percentage Share Breakdown of Revenues for Content and
Software & Services (includes corresponding Graph/Chart) II-5
Technology-based Learning: A Tool for Dealing with Attrition
and Talent Shortage II-5
Competitive Landscape II-5
LMS: A Mature Market II-5
Factors Restraining Growth of eLearning Programs II-6
Development of Effective Content Material II-6
Availability of Hardware & Networking Infrastructure II-6
Rapidly Changing Technological Environment II-7
Absence of Skilled Trainers II-7
eLearning Vendors - An Overview II-7
Content Providers II-7
Service Providers II-7
Technology Providers II-8
Consolidation in eLearning Market II-8
Major M&A Activity in the eLearning Market (2010-2012) II-9

2. MARKET DYNAMICS II-10
Internet Penetration: A Key Determinant of eLearning Adoption II-10
Table 2: Worldwide Internet User Base (2011): Percentage
Share Breakdown by Region (includes corresponding
Graph/Chart) II-10

Table 3: Worldwide Internet Penetration by Region (2010):
Breakdown of Number of Users Per 100 Inhabitants (includes
corresponding Graph/Chart) II-11
Artificial Intelligence Powers eLearning II-11
ELearning Bails Out Firms from Regulatory Training Hassles II-11
Globalization Fuels eLearning II-12
Technology May be the Latest Fad but Content is King II-12
Edutainment Blends Learning with Entertainment II-12
Open Standards-based Programs - End-user’s Preferred Choice II-12
Commoditization - Vendor’s Worst Nightmares II-12
eLearning 2.0: Potential for Growth II-13
Development of New Instructional Design Models II-13
Increasing Use of Multimedia Content II-13
M-Learning: eLearning on the Move II-14
Expanding Buyer Base II-15
Table 4: Global Paid Mobile Content Market (2011):
Percentage Share Breakdown of Paid Mobile Learning
Applications by Target Demographic (includes corresponding
Graph/Chart) II-16
Rapid Expansion of Content Distribution Channels II-16
Smarter Devices, Faster Networks Favor Market Growth II-16
Development of New Mobile Learning Tools and Platforms II-17
Rising Number of Mobile Learning Content Applications II-17
Potential of Subscription-based English Language Learning
Services II-17
Major Hurdles Facing Adoption of mLearning II-18
Overseas Acquisitions and Alliances - Playing the Local Card
Globally II-18
Outsourcing - A Relatively New Phenomenon II-18
Why Does it Pay to Outsource? II-18
Cost Savings - Primary Driving Factor II-18
Enhanced & Consistent Instructional Design II-19
A Need to Work with Specialist Vendors II-19
Is Outsourcing an All-Pervading Panacea? II-19
Reorientation Goes a Long Way in Success of Outsourcing Model II-19
Outsourcing Models - An Overview II-19
Single-Step Outsource Model II-19
Dual-Shore Development Model II-20
Totally Outsourced Model II-20
Benefits of Hosted or Outsourced eLearning Services II-20
Scenario-based eLearning - A Preferred Tool for Real-Life
Situation Training II-20
Impact of Information and Communication Technologies (ICT) on
Learning II-20
Partnerships Across Segments on the Rise II-21
Virtual Classrooms Gain Popularity II-21
Lack of Standards Hamper Rapid Growth Prospects II-21
Blended Learning - Ideal Combination of Conventional & Modern
Techniques II-21
Simulations Provide Practical Learning Experience II-21
Improvement in Content to Boost Market II-22
Growing Demand for Videoconferencing, Streaming, and Lecture
Capture Solutions II-22
Technology Factor - A Crucial Input II-22
Self-Paced eLearning Market: A Glance at Major Developments II-22
eLearning in Academic Sector: Taking Share from Corporate Sector II-23
Trends in Various Regional Markets II-23
Buying Behavior Varies Across Countries II-24
Countries Averse to Purchasing Translated Non-Localized Content II-24
Localized Needs Drive Development of Indigenous Products II-24
Government Policies - Critical Determinants of eLearning
Adoption Levels II-24
Growing Demand for Open Source Learning Platforms II-26
Substitutes Threaten Self-Paced eLearning Products II-26
Other eLearning Trends II-26

3. WHAT AILS ELEARNING MARKET? II-27
Poor Focus on Strategy II-27
Vendor-Developer Partnerships Continue to be a Major Challenge II-27
Integrating Diverse Standards - A Herculean Task for the Industry II-27
Redundancy and Obsolescence - Eating into Cost Savings II-27
Lack of Acceptable Management Techniques to Measure Effectiveness II-28
Change Management - Critical for Success of any eLearning
Initiative II-28
Need to Realign Pedagogy Models II-28
Interactive and Compelling Content - Need of the Day II-28
Infrastructure Woes Hamper Rapid Proliferation II-28

4. ELEARNING - A CONCEPTUAL OVERVIEW II-29
Definition II-29
Why eLearning? II-29
Various Levels of eLearning II-30
Market Classification II-31
Components of eLearning Solution II-31
Variants of eLearning Programs II-31
Online Learning II-31
Virtual Classroom II-32
Performance Support System II-32
Rapid eLearning II-32
Mobile Learning II-32
Forms of eLearning II-32

5. STANDARDS II-34
Need for Standards II-34
Standards in eLearning - A Categorization II-34
Metadata II-34
Content Packaging II-34
Learner Profiles II-34
Accrediting Organizations & Standards II-35
Advanced Distributed Learning (ADL) Initiative II-35
Instructional Management System Global Learning Consortium (IMS) II-35
Shareable Content Object Reference Model (SCORM) II-35
Aviation Industry Computer-Based Training Committee (AICC) II-35
Institute of Electronics and Electrical Engineering’s
Learning Technology Standards Committee (IEEE LTSC) II-35
World Wide Web Consortium II-36

6. CORPORATE ELEARNING II-37
Prelude II-37
Noteworthy Trends & Issues II-38
Training Budget Constraints Drive eLearning Market II-38
Focus on Bite-Sized eLearning Programs II-38
mLearning in Corporate Sector II-38
Social Collaboration: The Latest Trend among Companies II-39
eLearning Games: Stimulating Learning Process II-39
Changing Demographic Profile Ups Demand for Training II-39
Increased Mobility of Workforce Drives Adoption of eLearning
Programs II-40
Technology - No Longer the Prime Focus of eLearning Market II-40
Knowledge Management - Key to Efficient Organizational
Functioning II-40
eLearning in Small Organizations II-40
It Pays to be in the Rapid eLearning Market II-41
Conventional Vs Rapid eLearning Techniques - A Quick Review II-41
Rapid eLearning Minimizes Development Time & Cost II-41
Rapid eLearning Aids Faster Content Development II-42
eLearning for Older Employees & Lifelong Learning II-42
Economic Value of Corporate eLearning II-43
European SMEs Lag in eLearning Adoption II-43
Other Trends in Corporate eLearning II-43

7. K-12 & UNIVERSITIES/HIGHER EDUCATION II-44
eLearning in Colleges II-44
Universities - Active Adopters of eLearning Courses II-44
eLearning in Higher Education: Impact on Economy II-44
eLearning Vs Distance Education II-45
Role of Regulations in eLearning II-46
Impact of eLearning in Higher Education II-46
Select Trends & Issues II-46
Increasing Role of Learner-Generated Content in eLearning
Designs II-46
Small Institutions Look to Cut Costs through Shared Service
Agreements II-46
Focus on Developing Open Resource for Education Sector II-47
Learning Analytics: The Next Big Thing in Online Learning II-47
Growing Significance of Mobile Devices for Learning II-47
Tablet PCs: Giving an Edge to mLearning II-48
HTML5: Aiming to Standardize Mobile Learning Applications II-48
eLearning Trends in K-12 Sector II-48
Using Technology to Monitor Students’ Progress II-49
Mobile Learning Gains Acceptance in K-12 Sector II-49
Cloud Computing: Enabling Collaboration Between Teachers and
Students II-49
Social Networking: The Latest eLearning Platform II-49
Educational Gaming - Enticing Students to Learn II-50
eLearning Ensures Adaptive Learning Environments II-50
e-Textbooks - An Ideal Alternative to Conventional Textbooks II-50
Online Summer School: Addressing Supplemental Education Needs II-50
Better Understanding of Concepts through Simulation Learning II-50
e-portfolios: The Latest Trend II-50

8. LEARNING MANAGEMENT SYSTEMS (LMS) II-51
Introduction to Learning Management System (LMS) II-51
LMS Perception in Education and Corporate Sphere II-51
LCMS (Learning Content Management Systems): An Extension of LMS II-51
Factors Driving Growth in the LMS Market II-52
Strategy-Based Drivers - An Overview II-52
Development and Implementation of Enterprise eLearning
Initiatives II-52
Integration of Training Information II-52
Alignment of Training Schedules/Processes II-52
Management of Talent and Aptitude II-52
Regulatory Compliance II-53
Efficiency-Based Drivers II-53
Minimizing Cost of Training II-53
eLearning Implementation II-53
Major Issues & Trends II-53
Expanding the Functionality of LMS II-53
Integrating LMS with Web 2.0 Tools II-53
Open Source LMS - An Alternative to Commercial LMS II-54
Talent Management: Convergence of Learning and Performance
Management Systems II-54
Benefits of Talent Management II-55
Outsourced LMS Systems - Benefits Galore II-56
Online Education - A New Wave for LMS Growth II-56
Systems Integration - A Major Challenge II-56
Enhanced Analytical Capabilities - A Debatable Issue II-56
Enhanced LCMS Drives Organizations to Internally Develop
eLearning Programs II-57
Consolidation in the LMS Market: Leaders Embrace Open Source
Solutions II-57

9. PRODUCT INNOVATIONS/INTRODUCTIONS II-58
SkillSoft Rolls Out Blended Learning Resources for Business
eLearning Programs II-58
Blackboard Unveils Blackboard Analytics for Learn™ II-58
CrossKnowledge Group Introduces CrossKnowledge Learning Suite
Version 11.3 II-59
EOS Solutions Unveils EOS eLearning Modules II-59
For Dummies Launches eLearning Kits and eLearning Center II-59
Visual 2000 International Introduces Visual 2000 eLearning
Program II-60
Sologic™ Launches eRCA Fundamentals eLearning Curriculum II-60
Nibras.com Unveils Beta Version of eLearning Portal II-61
Rapid Learning Center Launches Rapid Learning AP Psychology
Series eLearning Course II-61
Blackboard Unveils Service Pack 8 Blackboard Learn™ 9.1 Update II-61
NetDimensions to Unveil NetDimensions Talent Suite II-62
Trivantis Launches Lectora X.5 Version II-62
OutStart Introduces OutStart LCMS - Evolution 2012 Module II-62
Easygenerator Unveils New Version in US II-63
ELearn Introduces Intelliclass eLearning Suite II-63
OutStart Launches OutStart Hot Lava Mobile 2011 Fall Edition II-64
Oilennium Introduces New eLearning Curricula II-64
Edutor Technologies Rolls Out Edutor Advantage e40 II-64
SkillSoft Unveils eLearning Course for AODA II-65
University of Phoenix Introduces PhoenixMobile App for iPod
Touch and iPhone II-65
Blackboard Introduces Blackboard Learn™ ANGEL Edition 8.0 II-66
Articulate Rolls Out eLearning Heroes Community Website II-66
Pharmaceutical Institute Launches Cornerstone Series™ E-Courses II-66
Knoodle Releases Third Edition of Social Learning Platform II-67
Flypaper Studio Announces New Upgraded Version of Flypaper II-67
Alfresco Software Unveils On-Demand eLearning Courses II-68
Competentum USA Introduces ShareKnowledge LMS 3.1 II-68
Airtel Unveils Interactive CBSE Syllabus from LearnNext II-69
AIMA-CME Collaborates with Hughes Communications to Introduce
PGDM Program II-69
Fis Unveils Compliance eLearning Solutions II-69
emPower and Cosaint to Develop Internal Learning Management
Solution II-69
TTBIC Introduces eLearning Portal II-70
Expand Global Unveils Online Training Portal II-70
McGraw-Hill Education and ChinaEdu Launch English Online
System Digital Platform II-70
SkillSoft Introduces Learning Resources for CCNP®
Certification Exams II-71
Cegos to Roll Out Blended Learning and eLearning Training
Solutions in Netherlands II-72
IntraLearn Software Releases LearningServer Version 2.7 II-72
SyberWorks Introduces Configurable Managers and Learner
Dashboards for SyberWorks Training Center LMS/LCMS™ II-73
Kaplan IT Learning Introduces Capture Point 2010 II-73
Home Group Rolls Out Two eLearning Programs II-73
Salient Systems Rolls Out eLearning Certification Training II-74
British Safety Council Introduces eLearning Version of IOSH
Working Safely Program II-74
Greene King Pub Partners Unveils Online eLearning Program Range II-74
Ludic Group Rolls Out Ludic Online Platform II-74

10. PRODUCT INTRODUCTIONS/INNOVATIONS IN THE RECENT PAST - A
PERSPECTIVE BUILDER II-76
Pharmaceutical Institute Debuts Managed Markets Excellence™
Training Collection II-76
GN Netcom Announces Launch of New e-learning Portal II-76
SK Telecom Americas Unveils Knoodle eLearning Platform II-77
IGSM Rolls Out First Product within E-Learning Series II-77
Thrazel Nigeria Releases New Web-Based Comprehensive
Educational Platform II-77
Enterprise Agility Introduces New On-Demand Online Learning
Series II-77
Lawson Software Unveils Lawson eLearning Suites II-78
SkillSoft Launches SkillPort® 7.0 eLearning Management System II-78
Adobe Systems Launches the eLearning Suite II-79
Global Jet Services Introduces Barfield 450 II-79
Blackboard Unveils Release 9.0 of Blackboard Learn™ II-79
Learning@Cisco Unveils a Line of Technical Education
Assessments and Products II-79
Jumpstar Rolls Out eLearning Management System II-80
WBT Systems Unveils TopClass 8 eLearning solution II-80
Kaplan IT Learning Introduces the STT Trainer 5.0 Version II-80
Learn.com® Launches LearnCenter Platform II-81
Learn.com Launches the MyProfile Module II-81
Plateau Systems Introduces Plateau Compensation Resource Center II-81
Plateau Systems Introduces the Plateau Learning Resource Center II-82
Synergis Technologies' Unit Unveils Synergis eLearning System II-82
Atlantic Link Upgrades Content Point eLearning System II-82
Adobe Systems Unveils New eLearning Suite II-82
SkillSoft Unveils Books24x7 en Espanol Spanish Book Collection II-82
Omatek Ventures Unveils Online Learning Portal II-83
University of Brunei Darssalam Unveils The Automated Lecture
Capture and Publishing System II-83
Garmin Launches eLearning Solution for Aviation II-83
ValueSelling Associates Upgrades ValueSelling Essentials™ e-
Learning Series II-84
Gold Systems Introduces LearningZen's Beta Site II-84
NICR Unveils NCDEX Commodity Certification Course II-84
Adobe Systems Upgrades Director Software II-84
Accredited Online Training Unveils Online Distance Education
Program II-85
NWP Services Introduces Multifamily Training Central e-
Learning Solution II-85
SSA Unveils eLearning Secure .NET Coding & Application
Security Fundamentals Courses II-85
The Center for Association Resources Unveils e-Learning Solution II-86
Matrikon Launches New eLearning Solution II-86

11. RECENT INDUSTRY ACTIVITY II-87
Kenexa Takes Over OutStart II-87
Oracle Acquires Taleo II-87
SAP Takes Over SuccessFactors II-87
Vista Equity Partners Takes Over Essential Learning II-87
Assima Acquires Assets of Kaplan Learning Technologies II-88
Blackboard Takes Over NetSpot and Moodlerooms II-88
Predix, LearnKey and LearnCast Merge to Form Better Learning
Systems II-88
Brain Tree International and Trunity Complete Reverse Merger II-89
Arinet Technologies Enters into Partnership with Gatlin
International II-89
IServices Enters into Partnership with WBT Systems II-89
Trivantis® and XPERTeam Enter into Partnership II-89
inVentiv Health Integrates Pharmaceutical Institute and Preceptiv II-90
NetDimensions Collaborates with UnYLeYa II-90
Cegos and Lumesse Ink Partnership Agreement II-90
Halmstad University Implements Blackboard Learn™ 9.1 LMS II-91
Blackboard Partners with State University of New York for
eLearning Initiatives II-91
Lumesse Takes Over Edvantage Group II-92
Callidus Software Acquires Litmos II-92
IDOX Takes Over Interactive Dialogues II-92
Bluedrop Takes Over MedSenses II-93
Callidus Software® Snaps Up Rapid Intake II-93
OpenText™ Takes Over Operitel II-94
Berlitz Acquires Telelangue II-94
Kaplan Takes Over Structuralia II-95
Trivantis Acquires Flypaper Studio II-95
Providence Equity Partners Acquires Blackboard II-95
SumTotal® Systems Takes Over GeoLearning II-96
Apollo Group to Takeover Carnegie Learning II-96
BroadSoft Takes Over iLinc Communications II-96
SuccessFactors Takes Over Plateau II-97
Mount Knowledge Holdings to Snap Up C2 Technologies II-97
SkillSoft Ireland and SkillSoft Acquires Element K Business of
NIIT Ventures II-97
ComOps Forms Joint Venture with eCreators II-98
Line Communications and Caspian Learning Enter into Partnership II-98
Sify Technologies and eLearning for Kids Enter into Partnership II-98
Immersion Consulting Partners with ELEARNINGFORCE II-98
Thomson Reuters and DIA Enter into Partnership II-99
Elsevier and TQG Enter into Partnership II-99
General Physics Signs Agreement with American Petroleum Institute II-99
Aptara Expands Indian eLearning Operations II-100
Mortgage Contracting Services Unveils Vendor eLearning Portal II-100
IASO Deploys Generation21 Learning Suite of Inmedius II-100
InterAction Training Establishes InterAction eLearning II-101
Pearson Learning Solutions Collaborates with Panopto II-101
NetDimensions Selects Kaplan Learning Technologies as
Certified Reseller II-101
Blackboard Enters into Global Partnership with John Wiley & Sons II-102
K¹² and Kaplan K12 Learning Services Enter into Partnership II-102
Columbia University’s School of Continuing Education
Collaborates with Pearson for Online LMS II-103
College America Services Selects Pearson LearningStudio for
eLearning II-103
McGraw-Hill Education Takes Over Tegrity II-103
Taleo Acquires Learn.com II-104
PEMCO Acquires iKnowRisk! II-104
Edserv Softsystems Takes Over SmartLearn WebTV II-105
NorthgateArinso Acquires Convergys’ HR Management division II-105
viaLanguage Completes Acquisition of Planet Productions II-105
PMPL and TPG Merge to Form Aikona Management II-105
Kaplan IT Learning Announces Atlantic Link Acquisition II-106
General Physics Corp Acquires PerformTech II-106
Thoma Bravo to Acquire PLATO Learning II-106
Boston-based Consortium Enters into Agreement to Acquire
SkillSoft II-107
TSS and Zeal Sign Separate MOUs with Dunet II-107
Plateau Systems Enters into Partnership with Ambow Education II-107
Edvantage Group Enters into a Managed Learning Service Pact
with Jotun II-108
Samsung Opens STeP Center in Alliance with Smile Foundation II-108
Peopleclick Authoria Enters into an Alliance with emTRAiN II-108
HealthStream Enters into Partnership with Harvard Business
Publishing II-109
Cegos Group Enters into Partnership with Cornerstone OnDemand II-109
Cegos Enters into Partnership with LINGOs Consortium II-110
VASCO Data Security Enhances eLearning Capabilities II-110
Kaplan IT Learning Changes Name to Kaplan Learning Technologies II-110
ITWorx Inks MoU with Ministry of Education in UAE II-111
CDEL Enters into Partnership with Educomp II-111
IC9design Establishes eLearning Unit II-111

12. CORPORATE ACTIVITY IN THE RECENT PAST - A PERSPECTIVE BUILDER II-112
Blackboard Takes Over Angel Learning II-112
Cegos Group and UKS Team Up for eLearning Offerings II-112
it's learning Purchases Netmedia Education II-112
Regis Learning Solutions and techniques.org Merge II-113
Pearson Takes Over Intellipro II-113
Elsevier Acquires Assets of Professional Development Software II-113
EdOptions Acquires Siboney Learning Group II-113
Knowledge Anywhere Purchases Warehouse Intellect II-114
REDTRAY Merges with Academy Internet II-114
Demos Buys Majority Stake in Sauter Training et Simulation II-114
Intellego Enters into Partnership with WCOD II-114
Edvantage Inks Partnership Agreement with Saba II-115
Pharmaceutical Institute Acquires GeneEd E-Learning Operations II-115
Saba and Artifact Software Join Forces II-115
Jones and Barlett Acquires CDX Global II-116
ChinaCast Enters into JV with CUP to Provide Distance Learning
Services II-116
The Corporate Executive Board Allies with Corpedia II-116
Civil Service Institute Enters into MoU with Data-Click
Solutions for e-Learning System Upgrade II-117
Servcorp Deploys SumTotal TotalLMS™ Solution II-117
EEI Global to Enter into Partnership with 6Connex II-118
HCL Infosystems in elearning Partnership with Sanako II-118
AFS Technologies Takes Over Assets of Softrax II-118
EllisDon Enters into Partnership Alliance with CSC II-119
Jeppesen Implements NetDimensions Enterprise Knowledge
Platform LMS II-119
Westminster Kingsway College Chooses Blackboard II-119
SaigonTech Sets Up Cisco Connected Education Campus II-120
Paulson Training Chooses Mzinga Social Learning Suite II-120
Oracle Education Foundation Establishes Project Learning
Institute II-121
eBizITPA to Deploy GeoExpress Learning Management System II-121
ECRI Chooses LearningServer for SharePoint elearning Platform
from IntraLearn Software II-121
Nexus Systems Chooses LearnCenter® Platform II-122
World Bank Chooses TopClass Learning Management System of WBT
Systems II-122
Mzinga Signs Agreement with University HealthSystem Consortium II-122
The Catlins Area School, Nextspace, Aviation, Tourism and
Travel Training Organisation and Air Fiordland Collaborate II-123
Certiport Enters into Partnership with Element K II-123
The Urquhart Partnership to Allocate Funds for E-learning Courses II-123
Ras Al Khaimah FTZA Inks Agreement with New Horizons II-124
Blackboard Establishes its Second Data Center in Europe II-124
Aurion Learning Bags Contract for Upgrading IHSE’s Online
Learning Center II-124
NIIT Bags Contract from Government of Gujarat II-124
NMPED to Introduce New Distance Learning Program II-125
SyberWorks and Houston Metro Transit Authority Sign Agreement II-125
Universal Knowledge Solutions Company and Cegos Group Enter
into Collaboration II-125
Cegos Group Introduces New Language Courses through E-learning
Modules II-125
Kaplan IT Learning and Quest Software Enter into an Alliance II-126
HSBC Establishes New elearning Center II-126
CAE Expands eLearning Business Aviation Training Portfolio II-126
Amteus Signs Agreement with eLearning Foundation II-126
Ambow Education Group Signs Agreement with Dalian High-tech Zone II-126
Afflatus iLabs Introduces 'Virtuosity' II-127
Wolters Kluwer Financial Services and Unicorn Training Group
Sign Agreement II-127
Sify Technologies Collaborates with Microsoft II-127
Viettel Telecom Commences Construction of High-tech Center II-127
Inmedius Takes Over Generation21 Learning Systems II-128
U&I Learning Bags Contract from DIGIT of European Commission II-128
INTELECOMIntelligent Telecommunications Enters into Agreement
with SoftChalk II-128
General Physics Partners with National Technical Information
Service II-128
Telkom Foundation and Alcatel-Lucent Establish E-learning
Center at Cape Town II-129
CAE Signs Agreement with New Airlines for E-Learning Services II-129
Brainvisa Enters into Alliance with KESDEE II-129
DuPont Takes Over Coastal Training Technologies II-130
Blatant Media and Learnality.com Enter into Value Added
Reseller Contract II-130
VASCO Data Security International Opens SEAL e-Learning Academy II-130
Oliver Wyman Purchases Academee II-131
Exigy Enters into Partnership with Learning Possibilities II-131
Edvantage Renews Partnership with SkillSoft II-131
LAMS International Enters into Partnership with Solution Grove II-132
Delmar Partners with NJATC II-132
D.E. Shaw & Co Purchases Minority Stake in Excel-Soft
Technologies II-133
Microsoft Corporation Enters into Alliance with NIIT II-133
Pearson Takes Over Fronter II-133
Jones and Bartlett Publishers Purchases ClickSafety.com II-134
SilkRoad Technology Purchases VTN Technologies II-134
ePath Learning Acquires Activity Spice II-134
NetDimensions Buys Stake in Peak Pacific Limited II-134
Edvantage group Takes Over Futuremedia Learning II-134
OutStart Merges with Eedo Knowledgeware II-135
The GMarie Group Acquires eLearning Division of Flypaper Studio II-135
Educomp Solutions Buys 51% Interest in Learning.com II-135
Everonn Systems India Limited Purchases Aban Informatics' e-
Learning Business II-135
KBR Takes Over Catalyst Interactive II-135
Avensia Innovation Purchases Databokforlaget Grade i Sverige II-136
GP Strategies Takes Over Via Training II-136
Legal Research Network Purchases Fuel IT II-136
ThirdForce Takes over MindLeaders.com II-136
Apax and OMERS Capital Takes Over Thomson Learning and Nelson
Canada II-136
Bridgepoint Capital Takes Over Education Division of Wolters
Kluwer II-136
Avalon Enterprise Takes Over Infotrain Consulting II-137
ProQuest Takes Over WebFeat II-137
General Physics Acquires Performance Consulting II-137
IBS to Acquire Majority Stake in Lenvea II-137
KnowledgePool Takes Over BTP II-137
ChinaEdu to Buy Remaining 20% Stake in 101 Online School II-138
Everonn Takes Over Aban’s eLearning Division II-138
Blackboard Partners with My Learning to Offer K-12
Professional Development II-138
XpertUniverse Partners with MiracleMind II-138
iLinc Partners with Evolment to Market Web Conferencing Products II-138
CSUF Opts iLinc for Web Collaboration Initiative II-138
ESA Employs iLinc’s Web Conferencing Solution II-139
Concur Chooses LearnCenter® Platform II-139
Bupa Worldwide Deploys LearnCenter II-139
MindCrossings Implements LearnCenter® II-139
MBD Group to Expand its Educational Portal II-139
NEC Collaborates with SumTotal to Develop SaaS Learning Service II-140
Unified Grocers Opts SumTotal for Learning and Performance
Management II-140
Saba Centra Delivers Training and Online Education to Remote
Communities II-140
Meridian Knowledge Solutions and SkillSoft Sign Agreement II-140
Sena Inks Cooperation Agreement with Grupo Planeta II-141
Petrofac Training and Atlas Interactive Ink Agreement II-141
Blatant Media Enters into Joint Venture with e-magine
communications II-141
BSNL and Pondicherry Multipurpose Social Service Society Sign
Agreement II-141
New Edge Networks Signs Agreement with Edgenics II-141
24x7 Learning Enters into Partnership with Chapman Alliance II-142
Transol Inks Agreement with Quick-Links II-142
eglue Inks Worldwide Partnership Pact with Tata Interactive
Systems II-142
KnowledgePool Snaps Up Business Training Partnership II-143
Cegos Group Inks Agreement with Talantium II-143
Oracle Education Foundation Enters into Partnership with
Stamford Achieves II-143
Oracle to Acquire Global Knowledge Software II-143
Sun Microsystems Enters into Partnership with SkillSoft II-144
NIIT Join Forces with Adobe II-144
Blackboard Inks Agreement with UNC and North Carolina
Community College System II-144
Blackboard Signs Agreements with State Systems and States II-145
Blackboard Bags Contract in New Mexico II-145
Capella University and Blackboard Extend Partnership II-145
Blackboard Enters into Partnership with My Learning Plan II-145
Giunti Labs Forms Partnership Cegos II-146
Texas Engineering Extension Service Deploys LearnCenter® Platform II-146
North Carolina Office of the State Auditor to Utilize
learningServer II-146
Oracle Education Foundation Establishes Project Learning
Institute II-146
Bouygues Construction Deploys Jet Multimedia Hosting Services
and Saba Centra II-147
Federal Acquisition Institute Accepts SkillSoft as E-learning
Provider II-147
IFALPA Selects NetDimensions' Enterprise Knowledge Platform II-147

13. FOCUS ON SELECT KEY PLAYERS II-148
Adobe Systems Inc. (US) II-148
Apollo Group, Inc. (US) II-148
Articulate Global, Inc. (US) II-148
Assima PLC (UK) II-149
Blackboard, Inc. (US) II-149
Career Education Corp. (US) II-150
Cegos Group SA (France) II-150
Cisco Systems, Inc. (US) II-150
WebEx Communications, Inc. (US) II-151
CognitiveArts (US) II-151
Corinthian Colleges, Inc. (US) II-152
Corpedia, Inc. (US) II-152
Desire2Learn Incorporated (Canada) II-152
HealthStream, Inc. (US) II-152
Hewlett-Packard Development Company, L.P. (US) II-153
iLinc Communications, Inc. (US) II-153
Inspired eLearning, Inc. (US) II-154
International Business Machines Corporation (US) II-154
IntraLearn Software Corp. (US) II-154
Kenexa, Inc. (US) II-155
Kineo Limited (UK) II-155
KnowledgePool Group Limited (UK) II-156
Lumesse Corporate Ltd. (UK) II-156
Microsoft Learning (US) II-157
MiracleMind.com (US) II-157
Mzinga, Inc. (US) II-157
NetDimensions Ltd. (Hong Kong) II-158
NorthgateArinso Limited (UK) II-158
NYIF.com (US) II-159
Oracle Corp. (US) II-159
Pearson eCollege (US) II-160
Pharmaceutical Institute, Inc. (US) II-160
Saba Software, Inc. (US) II-160
SkillSoft (US) II-161
SuccessFactors, Inc. (US) II-162
SumTotal Systems, Inc. (US) II-162
SyberWorks, Inc. (US) II-163
Telematica Limited (UK) II-163
The Ken Blanchard Companies (US) II-164
The McGraw-Hill Companies (US) II-164
Trivantis Corp. (US) II-164
WBT Systems Ltd. (Ireland) II-165
Zenosis Limited (UK) II-165

14. GLOBAL MARKET PERSPECTIVE II-166
Table 5: World Recent Past, Current & Future Analysis for
eLearning by Geographic Region - US, Japan, Europe,
Asia-Pacific (excluding Japan), and Rest of World Markets
Independently Analyzed with Annual Revenue Figures in US$
Million for Years 2010 through 2018 (includes corresponding
Graph/Chart) II-166

Table 6: World Historic Review for eLearning by Geographic
Region - US, Japan, Europe, Asia-Pacific (excluding Japan),
and Rest of World Markets Independently Analyzed with Annual
Revenue Figures in US$ Million for Years 2004 through 2009
(includes corresponding Graph/Chart) II-167

Table 7: World 15-Year Perspective for eLearning by Geographic
Region - Percentage Breakdown of Revenues for US, Japan,
Europe, Asia-Pacific (excluding Japan), and Rest of World
Markets for Years 2004, 2011, and 2018 (includes corresponding
Graph/Chart) II-168

Table 8: World Recent Past, Current & Future Analysis for
Corporate eLearning by Geographic Region - US, Japan, Europe,
Asia-Pacific (excluding Japan), and Rest of World Markets
Independently Analyzed with Annual Revenue Figures in US$
Million for Years 2010 through 2018 (includes corresponding
Graph/Chart) II-169

Table 9: World Historic Review for Corporate eLearning by
Geographic Region - US, Japan, Europe, Asia-Pacific (excluding
Japan), and Rest of World Markets Independently Analyzed with
Annual Revenue Figures in US$ Million for Years 2004 through
2009 (includes corresponding Graph/Chart) II-170

Table 10: World 15-Year Perspective for Corporate eLearning by
Geographic Region - Percentage Breakdown of Revenues for US,
Japan, Europe, Asia-Pacific (excluding Japan), and Rest of
World Markets for Years 2004, 2011, and 2018 (includes
corresponding Graph/Chart) II-171


III. MARKET

1. THE UNITED STATES III-1
A.Market Analysis III-1
Overview III-1
Recession and eLearning Market III-1
Self-Paced eLearning Market III-1
Strong Growth Characterizes PreK-12 & Higher Education III-2
Virtual Schools & Homeschooling Drive Demand for e-Learning
Products III-2
End-User Markets III-3
Demand for Varied Products III-3
Self-Paced Learning in Healthcare Segment III-3
Alternate Products Pose Challenge for Self-Paced eLearning
Market III-4
PreK-12 and Higher Education Segments Dominate eLearning Market III-4
K-12 Education in the US III-4
Table 11: Total K-12 Students in the US (2011): Percentage
Share Breakdown by Mode of Teaching (includes corresponding
Graph/Chart) III-5

Table 12: Post Secondary Higher Education and Vocational
Students in the US (2011): Percentage Share Breakdown by
Mode of Teaching (includes corresponding Graph/Chart) III-5

Table 13: Higher Secondary Students in the US (2011):
Percentage Share Breakdown by Mode of Teaching (includes
corresponding Graph/Chart) III-6
Recession Facilitates Adoption of e-Learning in Public Schools III-6
Upsurge in Blended Online Courses III-6
Mobile Learning Products and Services Market - An Insight III-6
Expanding Buyer Base III-7
Smarter Devices, Faster Networks Favor Market Growth III-7
Development of New Mobile Learning Tools and Platforms III-8
Rising Number of Mobile Learning Content Applications III-8
Interoperability: A Key Issue III-8
eLearning Market in North America III-8
Issues & Trends III-9
eLearning & Outsourcing Drive Corporate Training Market III-9
Branding: A Leveraging Factor III-9
Consolidation: Key to Survival III-9
ASP: A New Technology Model III-10
Customized eLearning: A Growing Fad III-10
Partnerships: An Effective Strategy III-10
Corporate eLearning Dominates Overall eLearning Market III-10
Reduced Technological Barriers III-11
The Corporate University Concept III-11
Major Factors Fuelling the Growth of Corporate & Government
eLearning III-11
e-Learning in Healthcare III-11
Product Innovations/Introductions III-12
Strategic Corporate Developments III-22
Key Players III-36
B.Market Analytics III-51
Table 14: US Recent Past, Current & Future Analysis for
eLearning Market with Annual Revenue Figures in US$ Million
for Years 2010 through 2018 (includes corresponding
Graph/Chart) III-51

Table 15: US Historic Review for eLearning Market with
Annual Revenue Figures in US$ Million for Years 2004 through
2009 (includes corresponding Graph/Chart) III-52

Table 16: US Recent Past, Current & Future Analysis for
Corporate eLearning Market with Annual Revenue Figures in
US$ Million for Years 2010 through 2018 (includes
corresponding Graph/Chart) III-53

Table 17: US Historic Review for Corporate eLearning Market
with Annual Revenue Figures in US$ Million for Years 2004
through 2009 (includes corresponding Graph/Chart) III-54

2. JAPAN III-55
A.Market Analysis III-55
Outlook III-55
Corporate Sector Drives eLearning Market III-55
Corporate ELearning Market Holds Promise III-56
Key Categories of e-Learning III-56
Table 18: Domestic E-Learning Market in Japan (2010):
Percentage Share Breakdown of Revenues for Network
Learning Services (B2B), Network Learning Services (B2C),
and Learning Software (includes corresponding Graph/Chart) III-57

Table 19: Japanese B2B E-Learning Market (2010):
Percentage Share Breakdown of Revenues for Applications &
Services, Content, and Learning Management Systems
(includes corresponding Graph/Chart) III-57

Table 20: Japanese B2C E-Learning Market (2010):
Percentage Share Breakdown of Revenues for Content &
Services, and Video-Based Learning Services (includes
corresponding Graph/Chart) III-57

Table 21: Japanese Packaged E-Learning Software Market
(2010): Percentage Share Breakdown of Revenues for
Computer Packaged Software and Games (includes
corresponding Graph/Chart) III-58
B.Market Analytics III-58
Table 22: Japanese Recent Past, Current & Future Analysis
for eLearning Market with Annual Revenue Figures in US$
Million for Years 2010 through 2018 (includes corresponding
Graph/Chart) III-58

Table 23: Japanese Historic Review for eLearning Market with
Annual Revenue Figures in US$ Million for Years 2004 through
2009 (includes corresponding Graph/Chart) III-59

Table 24: Japanese Recent Past, Current & Future Analysis
for Corporate eLearning Market with Annual Revenue Figures
in US$ Million for Years 2010 through 2018 (includes
corresponding Graph/Chart) III-60

Table 25: Japanese Historic Review for Corporate eLearning
Market with Annual Revenue Figures in US$ Million for Years
2004 through 2009 (includes corresponding Graph/Chart) III-61

3. EUROPE III-62
A.Market Analysis III-62
Overview III-62
Issues & Trends III-62
Western Europe Slows Down, Eastern Europe and CIS Remain
Strong III-62
Small & Medium Sized Businesses - The Weakest Link III-62
Knowledge Management in Corporate Space III-63
eLearning and Viability III-63
Europe - An Open Market for Education III-63
Partnerships on the Rise III-64
Outsourcing Gains Momentum III-64
American Opportunities in Europe III-64
Select Regional Markets - An Overview III-65
France III-65
United Kingdom III-65
Recession and eLearning Market III-65
Table 26: UK IT Training Market (2011): Percentage Share
Breakdown of Value Sales for Instruction-led Training
(ILT) and e-Learning (including Blended Learning)
(includes corresponding Graph/Chart) III-66
Recovering Economy Drives Demand for Corporate Training III-66
Trends in UK eLearning Market III-67
New Technologies Transform e-Learning Delivery III-67
Corporate Sector Shifting towards e-Learning III-67
Table 27: UK e-Learning Market by End-Use Sector (2011):
Percentage Share Breakdown of Revenues for Corporate &
Non-Education Sector, and Education Sector (includes
corresponding Graph/Chart) III-67
Blended Learning Programs on the Rise III-68
Belgium III-68
E-Learning in Belgium’s Higher Education Market III-68
Turkey III-68
Product Innovations/Introductions III-69
Strategic Corporate Developments III-72
Key Players III-76
B.Market Analytics III-80
Table 28: European Recent Past, Current & Future Analysis
for eLearning Market with Annual Revenue Figures in US$
Million for Years 2010 through 2018 (includes corresponding
Graph/Chart) III-80

Table 29: European Historic Review for eLearning Market with
Annual Revenue Figures in US$ Million for Years 2004 through
2009 (includes corresponding Graph/Chart) III-81

Table 30: European Recent Past, Current & Future Analysis
for Corporate eLearning Market with Annual Revenue Figures
in US$ Million for Years 2010 through 2018 (includes
corresponding Graph/Chart) III-82

Table 31: European Historic Review for Corporate eLearning
Market with Annual Revenue Figures in US$ Million for Years
2004 through 2009 (includes corresponding Graph/Chart) III-83

4. ASIA-PACIFIC III-84
A.Market Analysis III-84
Overview III-84
The eLearning Curve III-84
Increasing Government Spending on eLearning: Favorable
Growth Opportunities III-85
Select Regional Markets - An Overview III-85
Australia III-85
Factors Driving Adoption of eLearning Programs III-86
Digital Education on an Upswing III-86
eLearning in Primary and Secondary Education (K-12) III-86
eLearning in Higher Education III-87
Vocational Education & Training (VET) III-87
Corporate & Government Training Programs III-87
Trends in eLearning III-87
Government & Industry Bodies Support Implementation of
eLearning Programs III-88
Expansion of Broadband Network Bodes Well for eLearning
Market III-88
China III-88
Rising Internet Penetration Rates Favor Online Education
Market III-88
Pre-School E-Learning: A Nascent Market III-89
Online Higher Education: On the Growth Curve III-89
Online Vocational Education: A Developing Market III-90
Corporate e-Learning: A Promising Sector III-90
India III-90
eLearning Market in India - Opportunities Galore III-90
Rece