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Global e-Learning Industry

  • March 2014
  • -
  • Global Industry Analysts
  • -
  • 738 pages

This report analyzes the worldwide markets for e-Learning in US$ Million by the following Product Segments: Academic eLearning, and Corporate eLearning. The report provides separate comprehensive analytics for the US, Japan, Europe, Asia-Pacific, and Rest of World. Annual estimates and forecasts are provided for the period 2013 through 2020. Also, a seven-year historic analysis is provided for these markets. Market data and analytics are derived from primary and secondary research. Company profiles are primarily based on public domain information including company URLs. The report profiles 384 companies including many key and niche players such as -

Adobe Systems Inc.
Apollo Education Group, Inc.
Articulate Global, Inc.
Assima PLC
Blackboard, Inc.

Table Of Contents

Global e-Learning Industry


I. INTRODUCTION, METHODOLOGY and PRODUCT DEFINITIONS Study Reliability and Reporting Limitations I-1 Disclaimers.............. I-2 Data Interpretation and Reporting Level I-2 Quantitative Techniques and Analytics I-2 Product Definitions and Scope of Study I-3 eLearning.............. I-3 Corporate eLearning..............I-3

II. EXECUTIVE SUMMARY

1. OUTLOOK.............. II-1 World Rapidly Becoming "e-Learning" Savvy II-1 Current and Future Analysis..............II-2 Academic Sector Fueling Growth in eLearning Market II-3 Corporate Sector: Transforming Learning Landscape II-4 Technology Advancements - The Hallmark of e-Learning II-4 Recession: A Blessing in Disguise for eLearning Market II-5 Key Market Drivers..............II-6 Artificial Intelligence Powers eLearning II-6 eLearning Bails Out Firms from Regulatory Training Hassles II-7 Globalization Fuels eLearning II-7 Factors Restraining Growth of eLearning Programs II-7 Development of Effective Content Material II-7 Availability of Hardware and Networking Infrastructure II-7 Rapidly Changing Technological Environment II-7 Absence of Skilled Trainers..............II-7

2. INDUSTRY OVERVIEW.............. II-8 Technology Factor - A Crucial Input II-8 Technology May be the Latest Fad but Content is King II-8 Edutainment Blends Learning with Entertainment II-8 Open Standards-based Programs - End-user's Preferred Choice II-8 Commoditization - Vendor's Worst Nightmares II-8 eLearning 2.0: Potential for Growth II-9 Development of New Instructional Design Models II-9 Government Policies - Critical Determinants of eLearning Adoption Levels.............. II-9 Growing Demand for Open Source Learning Platforms II-11 Substitutes Threaten Self-Paced eLearning Products II-11 Other eLearning Trends..............II-11 LMS: A Mature Market..............II-12 Personal Learning Environments (PLE): The "Next Big Thing" in e-Learning Market..............II-12 Internet Penetration: A Key Determinant of eLearning Adoption II-13 Table 1: Worldwide Internet Users by Geographic Region: 2013 (includes corresponding Graph/Chart) II-14 Table 2: Worldwide Internet Penetration Rates by Geographic Region: 2012 (includes corresponding Graph/Chart) II-15 Online Education Gaining Ground..............II-15 US: Market Leader in Online Education II-16 MOOCs Presents Sanguine Opportunities II-16 Why MOOC?.............. II-17 Leading MOOCs Providers..............II-17 Table 3: Worldwide Student Enrollments for Coursera by Country: 2013 (includes corresponding Graph/Chart) II-18 A List of Select MOOCs Providers and their Institutional Participants.............. II-18 List of Select MOOCs by Region, Institution and Course Title II-19 Increasing Use of Multimedia Content II-19 M-Learning: eLearning on the Move II-19 Expanding Buyer Base..............II-21 Table 4: Global Paid Mobile Content Market (2011): Percentage Share Breakdown of Paid Mobile Learning Applications by Target Demographic (includes corresponding Graph/Chart).............. II-21 M-Learning VAS - A Lucrative Market II-22 Smarter Devices, Faster Networks Favor Market Growth II-23 Development of New Mobile Learning Tools and Platforms II-23 Rising Number of Mobile Learning Content Applications II-23 Major Hurdles Facing Adoption of mLearning II-24 Scenario-based eLearning - A Preferred Tool for Real-Life Situation Training.............. II-24 Impact of Information and Communication Technologies (ICT) on Learning.............. II-24 Virtual Classrooms Gain Popularity II-24 English Drives Language Learning Market II-25 Blended Learning - Ideal Combination of Conventional and Modern Techniques.............. II-25 Simulations Provide Practical Learning Experience II-25 Improvement in Content to Boost Market II-25 Growing Demand for Videoconferencing, Streaming, and Lecture Capture Solutions..............II-26 An Overview of Select Lecture Capture Solutions II-26 Self-Paced eLearning Market: A Glance at Major Developments II-27 eLearning in Academic Sector: Taking Share from Corporate Sector II-28 Buying Behavior Varies Across Countries II-28 Countries Averse to Purchasing Translated Non-Localized Content II-28 Localized Needs Drive Development of Indigenous Products II-28

3. WHAT AILS ELEARNING MARKET?..............II-29 Poor Focus on Strategy..............II-29 Vendor-Developer Partnerships Continue to be a Major Challenge II-29 Integrating Diverse Standards - A Herculean Task for the Industry II-29 Redundancy and Obsolescence - Eating into Cost Savings II-29 Lack of Acceptable Management Techniques to Measure Effectiveness II-30 Change Management - Critical for Success of any eLearning Initiative.............. II-30 Need to Realign Pedagogy Models..............II-30 Interactive and Compelling Content - Need of the Day II-30 Infrastructure Woes Hamper Rapid Proliferation II-30

4. COMPETITIVE OVERVIEW.............. II-31 eLearning Vendors - An Overview..............II-31 Content Providers..............II-31 Service Providers..............II-31 Technology Providers..............II-32 Partnerships Across Segments on the Rise II-32 Consolidation in eLearning Market II-32 Major MandA Activity in the eLearning Market (2011-2013) II-33 Overseas Acquisitions and Alliances - Playing the Local Card Globally.............. II-34 Outsourcing - A Relatively New Phenomenon II-35 Why Does it Pay to Outsource? II-35 Cost Savings - Primary Driving Factor II-35 Enhanced and Consistent Instructional Design II-35 A Need to Work with Specialist Vendors II-35 Is Outsourcing an All-Pervading Panacea? II-35 Reorientation Goes a Long Way in Success of Outsourcing Model II-36 Outsourcing Models - An Overview II-36 Single-Step Outsource Model..............II-36 Dual-Shore Development Model II-36 Totally Outsourced Model..............II-36 Benefits of Hosted or Outsourced eLearning Services II-36

5. CORPORATE ELEARNING..............II-37 Prelude.............. II-37 Shift Towards eLearning..............II-38 Table 5: Global Corporate eLearning Market (2013): Percentage Share Breakdown of Revenues for Content and Software and Services (includes corresponding Graph/Chart) II-38

Table 6: Online Training as % of Total Training by Modality: 2012 (includes corresponding Graph/Chart) II-39

Table 7: Training Content Type with Highest Number of Corporate Training Hours: 2012 (includes corresponding Graph/Chart).............. II-40 Technology-based Learning: A Tool for Dealing with Attrition and Talent Shortage..............II-40 Major Factors Driving Shift towards Technology- Based Learning Ranked by Importance..............II-41 Table 8: Time Spent on Learning by Delivery Mode (2002 and 2012): Percentage Breakdown of Learning Hours for Instructor-Led Classroom, Technology-based Learning and Others (includes corresponding Graph/Chart) II-41

Table 9: Major Learning Technologies Deployed for Corporate Training in the US (2012): Analyzed by Percentage of Companies Using a Technology (includes corresponding Graph/Chart).............. II-42 Responsive/Multi-Device Learning Revolutionizes Corporate e- Learning Market.............. II-42 Leading Providers: A Quick Review II-43 Noteworthy Trends and Issues..............II-43 Training Budget Constraints Drive eLearning Market II-43 Focus on Bite-Sized eLearning Programs II-44 mLearning in Corporate Sector II-44 Bring Your Own Device (BOYD) Concept in Enterprises Boosts Adoption.............. II-44 Social Collaboration: The Latest Trend among Companies II-45 Wearable Computing Technology Come in Focus II-45 eLearning Games: Stimulating Learning Process II-45 Changing Demographic Profile Ups Demand for Training II-46 Increased Mobility of Workforce Drives Adoption of eLearning Programs.............. II-46 Technology - No Longer the Prime Focus of eLearning Market II-46 Knowledge Management - Key to Efficient Organizational Functioning.............. II-47 eLearning in Small Organizations II-47 It Pays to be in the Rapid eLearning Market II-47 Conventional Vs Rapid eLearning Techniques - A Quick Review II-47 An Overview of Select Rapid Learning Management Systems for Corporate Training..............II-48 An Overview of Select Rapid Learning Management Systems for Education Sector..............II-49 Rapid eLearning Minimizes Development Time and Cost II-49 Rapid eLearning Aids Faster Content Development II-50 eLearning for Older Employees and Lifelong Learning II-50 Economic Value of Corporate eLearning II-50 European SMEs Lag in eLearning Adoption II-51 Other Trends in Corporate eLearning II-51 Competitive Landscape..............II-51

6. K-12 and UNIVERSITIES/HIGHER EDUCATION II-52 eLearning in Colleges..............II-52 Universities - Active Adopters of eLearning Courses II-52 eLearning in Higher Education: Impact on Economy II-52 eLearning Vs Distance Education..............II-53 Role of Regulations in eLearning II-54 Impact of eLearning in Higher Education II-54 Select Trends and Issues..............II-54 Governments Foster eLearning Adoption across Schools via Tablet Devices.............. II-54 Increasing Role of Learner-Generated Content in eLearning Designs.............. II-55 Small Institutions Look to Cut Costs through Shared Service Agreements.............. II-55 Focus on Developing Open Resource for Education Sector II-55 Learning Analytics: The Next Big Thing in Online Learning II-56 Growing Significance of Mobile Devices for Learning II-56 Tablet PCs: Giving an Edge to mLearning II-56 HTML5: Aiming to Standardize Mobile Learning Applications II-57 eLearning Trends in K-12 Sector II-57 Using Technology to Monitor Students' Progress II-57 Mobile Learning Gains Acceptance in K-12 Sector II-58 Cloud Computing: Enabling Collaboration between Teachers and Students.............. II-58 Social Networking: The Latest eLearning Platform II-58 Educational Gaming - Enticing Students to Learn II-58 eLearning Ensures Adaptive Learning Environments II-59 e-Textbooks - An Ideal Alternative to Conventional Textbooks II-59 Comparison of Different Parameters for Select e-Reader Devices II-59 Online Summer School: Addressing Supplemental Education Needs II-60 Better Understanding of Concepts through Simulation Learning II-60 e-portfolios: The Latest Trend II-60

7. LEARNING MANAGEMENT SYSTEMS (LMS) II-61 Introduction to Learning Management System (LMS) II-61 LMS Perception in Education and Corporate Sphere II-61 LCMS (Learning Content Management Systems): An Extension of LMS II-61 Factors Driving Growth in the LMS Market II-62 Strategy-Based Drivers - An Overview II-62 Development and Implementation of Enterprise eLearning Initiatives.............. II-62 Integration of Training Information II-62 Alignment of Training Schedules/Processes II-62 Management of Talent and Aptitude II-63 Regulatory Compliance..............II-63 Efficiency-Based Drivers..............II-63 Minimizing Cost of Training..............II-63 eLearning Implementation..............II-63 Major Issues and Trends..............II-63 Expanding the Functionality of LMS II-63 Integrating LMS with Web 2.0 Tools II-64 Open Source LMS - An Alternative to Commercial LMS II-64 Snapshot of Select Commercial Education LMSs II-65 Snapshot of Select Free Open Source LMSs II-65 Talent Management: Convergence of Learning and Performance Management Systems..............II-66 Benefits of Talent Management..............II-66 Outsourced LMS Systems - Benefits Galore II-67 Online Education - A New Wave for LMS Growth II-67 Systems Integration - A Major Challenge II-67 Enhanced Analytical Capabilities - A Debatable Issue II-68 Enhanced LCMS Drives Organizations to Internally Develop eLearning Programs..............II-68 Competitive Landscape..............II-68 Table 10: Leading LMS Vendors Worldwide (2013 (E)): Percentage Market Share Breakdown for SumTotal, SAP, Oracle, Cornerstone OnDemand, Saba, Blackboard, ACS (Xerox), Skillsoft, and Others (includes corresponding Graph/Chart) II-68 Consolidation in the LMS Market: Leaders Embrace Open Source Solutions.............. II-69 Table 11: Major MandA Activity in Learning Management Systems Market: 2011-2012.............. II-69

8. ELEARNING - A CONCEPTUAL OVERVIEW II-70 Definition.............. II-70 Why eLearning?.............. II-70 Various Levels of eLearning..............II-71 Market Classification..............II-72 Components of eLearning Solution II-72 Variants of eLearning Programs II-73 Online Learning.............. II-73 Virtual Classroom..............II-73 Performance Support System..............II-73 Rapid eLearning.............. II-73 Mobile Learning.............. II-73 Forms of eLearning..............II-74

9. STANDARDS.............. II-75 Need for Standards..............II-75 Standards in eLearning - A Categorization II-75 Metadata.............. II-75 Content Packaging..............II-75 Learner Profiles.............. II-75 Accrediting Organizations and Standards II-76 Advanced Distributed Learning (ADL) Initiative II-76 Instructional Management System Global Learning Consortium (IMS) II-76 Shareable Content Object Reference Model (SCORM) II-76 Tin Can API: The Next-Generation SCORM II-76 Advantages of Tin Can API..............II-77 Learning Record Store (LRS): Repository of Learning Statements II-77 Aviation Industry Computer-Based Training Committee (AICC) II-78 Institute of Electronics and Electrical Engineering's Learning Technology Standards Committee (IEEE LTSC) II-78 World Wide Web Consortium..............II-78

10. PRODUCT INNOVATIONS/INTRODUCTIONS II-79 Smith and Nephew Introduces Education and Evidence E-Learning Platform.............. II-79 Pharmspective Introduces E-Learning Platform for Healthcare Decision-Makers.............. II-79 ITpreneurs Unveils eLearning Course for COBIT 5 Foundation II-79 Star Refrigeration Group Unveils Re-branded Version of eLearning Platform.............. II-80 Connect-i Unveils Opigno LMS..............II-81 Callidus Software Introduces Litmos Crowd II-81 iSpring Introduces iSpringPresenter 7 II-81 Jenzabar Unveils Jenzabar eLearning II-82 OSS Academy Unveils New LMS..............II-82 Hexagon Launches HexagonMetrologyU II-82 Elearnity Releases New 9-Grid™ Bespoke E-Learning Development and LMS Models.............. II-83 McMander Rolls Out E-learning Modules II-83 Sage VIP Unveils E-learning Training Solution II-83 Berlitz Launches CyberTeachers II-84 Lumesse Unveils CourseBuilder 6M II-84 EGS Releases e-Learning Management System II-85 Xtractor Introduces Next Generation Totara LMS Platform II-85 AAT Adds e-Learning Product to AAT Access II-85 CUNA Expands Trainer's Portal with 46 New E-Learning Elements II-85 Chandaria Business innovation and Incubation Centre Unveils Mwaxx Academic Solutions..............II-86 Namibian College of Open Learning Introduces Notesmaster Namibia E-Learning Platform..............II-86 International Customer Management Institute Unveils Certification Central E-Learning Solution II-87 Georgia Public Library Service to Launch Skillport Learning Management System..............II-87 International Powered Access Federation Completes Testing of a Novel eLearning Module..............II-88 NLC Introduces LMS Portal Netlearn II-89 Skillsoft Launches Global Code of Conduct e-learning Solution II-89 WBT Launches TopClass Now!..............II-89 Global Risk Consultants Introduces eLearning II-90 RTI Launches the First Self-Paced Learning Program II-90 Wise Global Training Launches Occupational Safety and Health eLearning Course.............. II-91 Assima Introduces Vimago Cloud-based Platform II-91 Articulate Introduces Articulate Studio '13 II-92 Blackboard Unveils Integrated Virtual Classroom II-92 Corpedia and Second City Communications Introduce RealBiz Shorts Ethics and Compliance Video Library Volume 4 II-93 Desire2Learn Introduces New Version of Desire2Learn Learning Suite.............. II-93 Mzinga Unveils Mzinga Publisher 6.0 E-Learning Content Authoring Tool.............. II-93 Skillsoft Launches Customizable Courseware Collection for Risk Mitigation and Compliance Training II-94 Skillsoft Rolls Out Virtual Practice-Labs for Secure, Hands-On IT Training.............. II-94 McGraw-Hill Education Unveils Upgraded Version of Connect® Digital Learning Platform..............II-95 McGraw-Hill Education Launches Range of Digital Products and Applications.............. II-95 McGraw-Hill Education Introduces SCOREboard™ Adaptive Learning Program for US High School Students II-96 McGraw-Hill Education Rolls Out McGraw-Hill Practice Experiential Learning Game Range II-97 McGraw-Hill Education Introduces LearnSmart Advantage Adaptive Learning Suite.............. II-97 USG Joins Hands with Desire2Learn to Discover Next-Generation MOOC.............. II-98 Garmin Unveils G5000 ELearning Pilot Training Program II-98 Sales Performance International Launches IPad-based ELearning Program.............. II-98 ConnectSolutions Integrates Adobe Connect UCC System with SuccessFactors LMS.............. II-99 Desire2learn Acquires Knowillage and Releases New Software II-99 Samsung Unveils e-learning Solutions II-100 HCL Learning Introduces Interactive e-Learning Solution II-100 Palantir Solutions Introduces Palantir E-LEARNING Training Platform.............. II-101 iSpring Solutions Introduces eLearning Course Creating Platform II-101 CAST Unveils e-Learning Training Solution II-101 Social27 Introduces Learn27 with Social Features II-102 Adobe Unveils eLearning Suite 6..............II-102 Adobe Presenter 8.............. II-102 Adobe Captivate 6.............. II-103 Celcom Axiata Introduces Educube II-103 Lectora Launches Lectora Version 11 II-103 Thomson Reuters Adds FINRA's Firm Element e-Learning Courses II-103 Intralearn Software and MazikGlobal Technologies Unveil LMS on Demand.............. II-104 Assima Launches STT Trainer 6.1..............II-104 Articulate® Introduces Articulate® Storyline® E-Learning Authoring Tool.............. II-105 Lumesse Unveils New Version of Lumesse Learning Gateway System II-105 Lumesse Introduces Lumesse On-Demand Learning Content II-106 Cengage Learning and Desire2Learn Collaborate for Interoperability of Solutions II-106 Desire2Learn and Turnitin Jointly Unveil Desire2Learn® Learning Suite 10..............II-106 Blackboard Bags a Contract from SeU II-107 GPO Launches Novel E-Learning Tool to Host Virtual Meetings with FDLP.............. II-107 Delhi University to Unveil E-Learning Portal II-107 BlackBag Technologies Unveils iOS and Mac Forensics e-Learning Program.............. II-107 SkillSoft Launches SkillPort 8®..............II-108 The Centre for Emergency Response and Public Safety Unveils Online Training Course for Ontario Firefighters II-108 Massachusetts Institute of Technology and Harvard University Roll Out edX.............. II-109 MKC Training Services Unveils Cirrus e-learning II-109 Desire2Learn Unveils Learning Suite v10.1 II-109 Articulate® Introduces Articulate Mobile Player App for iPad II-109 IBM Unveils Smarter Education Solution for Educational Applications.............. II-110 HealthStream Introduces HealthStream Performance Center™ for Hospitals.............. II-110 HealthStream, Laerdal Medical and SimVentures Introduce SimManager™ for Simulation- Powered Training II-110 The Network Launches ReadyTraining™ eLearning Curriculum II-111 Videotel Marine International and BIMCO Extend BeDP Service Using VOD Fleet.............. II-111 MobileComm Professionals Releases Self-Paced ELearning Solutions II-112 CTB Launches Acuity® Performance Task System II-112 Kenexa Releases Social Learning Management System II-113 Pharmaceutical Institute Releases REMS e-Course II-114 Pharmaceutical Institute Launches Interactive e-Courses II-114 QuickStart Intelligence Launches Online Remote Learning Software QSLive.............. II-114 QuickStart Intelligence Releases Online Knowledge Center II-115 Amrita University Launches A-VIEW 3.0 II-115 Ahli Bank Unveils New E-Learning Portal II-115 Drexel University Releases Drexel Learn II-116 Lumesse Introduces Lumesse ETWeb 11.1 II-116 snom technology Unveils snom ONE Certification Course for VARs II-116 Axonify Introduces Advanced e-Learning Solution II-117 Comarch Launches E-Learning Solution for ERP II-117 RCGP Unveils E-Learning Module on Cancer Diagnosis II-117 SkillSoft Rolls Out Blended Learning Resources for Business eLearning Programs.............. II-118 Blackboard Unveils Blackboard Analytics for Learn™ II-118 CrossKnowledge Group Introduces CrossKnowledge Learning Suite Version 11.3.............. II-118 EOS Solutions Unveils EOS eLearning Modules II-119 For Dummies Launches eLearning Kits and eLearning Center II-119 Visual 2000 International Introduces Visual 2000 eLearning Program.............. II-120 Sologic™ Launches eRCA Fundamentals eLearning Curriculum II-120 Nibras.com Unveils Beta Version of eLearning Portal II-120 Rapid Learning Center Launches Rapid Learning AP Psychology Series eLearning Course..............II-121 Blackboard Unveils Service Pack 8 Blackboard Learn™ 9.1 Update II-121 NetDimensions to Unveil NetDimensions Talent Suite II-122 Trivantis Launches Lectora X.5 Version II-122 OutStart Introduces OutStart LCMS - Evolution 2012 Module II-122 Easygenerator Unveils New Version in US II-123 ELearn Introduces Intelliclass eLearning Suite II-123 OutStart Launches OutStart Hot Lava Mobile 2011 Fall Edition II-124 Oilennium Introduces New eLearning Curricula II-124 Edutor Technologies Rolls Out Edutor Advantage e40 II-124 SkillSoft Unveils eLearning Course for AODA II-125 University of Phoenix Introduces PhoenixMobile App for iPod Touch and iPhone.............. II-125 Blackboard Introduces Blackboard Learn™ ANGEL Edition 8.0 II-126 Articulate Rolls Out eLearning Heroes Community Website II-126 Pharmaceutical Institute Launches Cornerstone Series™ E-Courses II-126 Knoodle Releases Third Edition of Social Learning Platform II-127

11. RECENT INDUSTRY ACTIVITY..............II-128 Skillsoft Acquires MindLeaders II-128 Capas Takes Over E-Learning Mind II-128 Discovery Communications Takes Over Espresso Education II-128 City and Guilds Takes Over Kineo Pacific II-129 In-Deed to Acquire Epic Group..............II-129 Gilfus Ventures Takes Over Adrenna II-130 Volume Acquires Inovare..............II-130 Career Education Inks Definitive Agreement with Apax Partners II-130 Desire2Learn Integrates Wiggio into Desire2Learn Learning Range II-131 Capita Takes Over KnowledgePool..............II-131 WVU Parkersburg Enters into Partnership with Pearson II-131 Skillsoft Enters into Partnership with CrossKnowledge II-131 McGraw-Hill Education to Take Over ALEKS II-132 McGraw-Hill Education to Establish RandD Center in Boston II-132 McGraw-Hill Education Enters into Collaboration with ePals II-132 McGraw-Hill Education Establishes McGraw-Hill Learning Institute II-133 McGraw-Hill Education Takes Over Minority Interest in Area9 Aps II-133 CES Merges with VSCHOOLZ for K-12 Education II-133 Learning Nexus Takes Over Safety4Business II-134 CrossKnowledge Acquires Digital SK II-134 TP3 Merges with Purple Learning..............II-135 Xerox Acquires LearnSomething..............II-135 Relias Learning Acquires Care2Learn II-135 ClevrU Takes Over NewMindsets..............II-136 Infor Acquires CERTPOINT Systems II-136 Demand Media® Acquires Creativebug II-137 NetDimensions Takes Over eHealthcareIT II-137 Deloitte Takes Over Bersin and Associates II-138 ABR Partners with MYCA..............II-138 Vado and eLogic Learning Collaborate to Offer Targeted Content II-139 Kalimat Publishing Signs e-Learning MoU with Samsung II-139 SBA and Microsoft Partner to Offer Online Courses II-139 XRS and Capella Partner to Develop XRS Learning Lab II-140 HP Signs MoU with Liqvid for Offering e-Learning Solutions II-140 Cirrus e-Learning Collaborates with Totara Solution Partner Network.............. II-141 Cegos Collaborates with New Horizons to Offer e-Learning Solutions.............. II-141 Attorney Resource and TutorPro Enter into Partnership II-142 Onwards Learning Enters into Agreement with CIVTE II-142 Kallidus and Inmarkets Enter into Partnership II-143 Docebo Signs Distribution Agreement with Cegos II-143 Korea Telecom Inks a Partnership Agreement with Rwandan Government.............. II-143 World Bank Institute and PRIA to Enter into an Activity Agreement II-144 AeSys and 24x7 Learning Sign a Strategic Partnership Agreement II-144 Bluedrop's Defence and Aerospace Group and Boeing Enter into Contract.............. II-145 AMVONET and eClass4Learning Announce Strategic Partnership II-145 DNA Signs a Cooperation Agreement with Tabletkoulu II-146 SilkRoad and OpenSesame Partner to Offer Personalized eLearning Services.............. II-146 Capita Takes Over Creating Careers II-146 Ma Foi Strategic Consultants Acquires Axis-V II-147 HealthcareSource Takes Over NetLearning II-147 IBM Acquires Kenexa.............. II-147 Safika to Take Over Learning Seat II-148 Petrofac Takes Over Blended Learning Business of Oilennium II-148 DBS and IBC Merge to Expand Customer Base and Services II-148 Desire2Learn Receives Investment from Provincial Government to Broaden Operations in Newfoundland and Labrador II-149 McGraw-Hill Higher Education Strengthens Relationship with Desire2Learn.............. II-149 Wolters Kluwer Health Enters into Partnership with HealthStream II-149 IBM Acquires Varicent Software II-150 IntraLearn Software Partners with Architecting Innovation II-150 NIIT Enters into Strategic Alliance with Digital Marketing Institute.............. II-150 McGraw-Hill Education Inks Agreement with Dragonfly for Development of Interactive e-Books II-151 Edivista Acquires Synakene..............II-151 Peoplefluent Acquires Strategia..............II-151 AIC and Institute for Information Enter into Agreement II-152 Upside Learning Inks a Channel Partnership Deal with TRACK LS II-152 Kentico Software Inks Partnership Agreement with Learning Academy Systems.............. II-152 Eukleia Training Inks Joint Venture Agreement with IMS Group II-153 VIVA Inks Agreement with iMachines and The British School II-153 Blackboard Bags a Contact from CUNY II-153 Kenexa Takes Over OutStart..............II-154 Oracle Acquires Taleo..............II-154 SAP Takes Over SuccessFactors..............II-154 Vista Equity Partners Takes Over Essential Learning II-155 Assima Acquires Assets of Kaplan Learning Technologies II-155 Blackboard Takes Over NetSpot and Moodlerooms II-155 Predix, LearnKey and LearnCast Merge to Form Better Learning Systems.............. II-156 Brain Tree International and Trunity Complete Reverse Merger II-156 Arinet Technologies Enters into Partnership with Gatlin International.............. II-156 IServices Enters into Partnership with WBT Systems II-156 Trivantis® and XPERTeam Enter into Partnership II-157 inVentiv Health Integrates Pharmaceutical Institute and Preceptiv II-157 NetDimensions Collaborates with UnYLeYa II-157 Cegos and Lumesse Ink Partnership Agreement II-158 Halmstad University Implements Blackboard Learn™ 9.1 LMS II-158 Blackboard Partners with State University of New York for eLearning Initiatives..............II-158 Desire2Learn Takes Over Captual Technologies II-159 Lumesse Takes Over Edvantage Group II-159 Callidus Software Acquires Litmos II-160 IDOX Takes Over Interactive Dialogues II-160 Bluedrop Takes Over MedSenses..............II-160 Callidus Software® Snaps Up Rapid Intake II-161 OpenText™ Takes Over Operitel..............II-161 Berlitz Acquires Telelangue..............II-162 Kaplan Takes Over Structuralia II-162 Trivantis Acquires Flypaper Studio II-163 Providence Equity Partners Acquires Blackboard II-163 SumTotal® Systems Takes Over GeoLearning II-163 Apollo Group to Takeover Carnegie Learning II-164 BroadSoft Takes Over iLinc Communications II-164 SuccessFactors Takes Over Plateau II-164 Mount Knowledge Holdings to Snap Up C2 Technologies II-165 SkillSoft Ireland and SkillSoft Acquires Element K Business of NIIT Ventures.............. II-165 ComOps Forms Joint Venture with eCreators II-165 Line Communications and Caspian Learning Enter into Partnership II-166 Sify Technologies and eLearning for Kids Enter into Partnership II-166 Immersion Consulting Partners with ELEARNINGFORCE II-166 Thomson Reuters and DIA Enter into Partnership II-166 Elsevier and TQG Enter into Partnership II-167 General Physics Signs Agreement with American Petroleum Institute II-167 Aptara Expands Indian eLearning Operations II-167 Mortgage Contracting Services Unveils Vendor eLearning Portal II-168 IASO Deploys Generation21 Learning Suite of Inmedius II-168 InterAction Training Establishes InterAction eLearning II-168 Pearson Learning Solutions Collaborates with Panopto II-169 NetDimensions Selects Kaplan Learning Technologies as Certified Reseller.............. II-169 Blackboard Enters into Global Partnership with John Wiley and Sons II-169 K¹² and Kaplan K12 Learning Services Enter into Partnership II-170 Columbia University's School of Continuing Education Collaborates with Pearson for Online LMS II-170 College America Services Selects Pearson LearningStudio for eLearning.............. II-171

12. FOCUS ON SELECT PLAYERS..............II-172 Adobe Systems Inc. (US)..............II-172 Apollo Education Group, Inc. (US) II-172 Articulate Global, Inc. (US)..............II-173 Assima PLC (UK).............. II-174 Blackboard, Inc. (US)..............II-174 Career Education Corp. (US)..............II-175 Cegos Group SA (France)..............II-176 Cisco Systems, Inc. (US)..............II-176 WebEx Communications, Inc. (US) II-177 City and Guilds Kineo (UK)..............II-177 Corinthian Colleges, Inc. (US) II-177 Corpedia, Inc. (US).............. II-178 Desire2Learn Incorporated (Canada) II-178 HealthStream, Inc. (US)..............II-179 Hewlett-Packard Development Company, L.P. (US) II-179 iLinc Communications, Inc. (US)..............II-180 Inspired eLearning, Inc. (US)..............II-180 International Business Machines Corporation (US) II-181 Kenexa, Inc. (US)..............II-181 IntraLearn Software Corp. (US) II-182 KnowledgePool Group Limited (UK) II-182 Lumesse Corporate Ltd. (UK)..............II-183 Microsoft Corp (US).............. II-183 MiracleMind.com (US)..............II-184 Mzinga, Inc. (US).............. II-184 NetDimensions Ltd. (Hong Kong) II-185 NIIT USA Inc (US).............. II-185 NorthgateArinso Limited (UK)..............II-185 NYIF.com (US).............. II-186 Oracle Corp. (US).............. II-186 Pearson eCollege (US)..............II-187 Pharmaceutical Institute, Inc. (US) II-187 Saba Software, Inc. (US)..............II-188 SkillSoft (US).............. II-188 SuccessFactors, Inc. (US)..............II-189 SumTotal Systems, LLC. (US)..............II-190 SyberWorks, Inc. (US)..............II-191 Telematica Limited (UK)..............II-191 The Ken Blanchard Companies (US) II-191 The McGraw-Hill Companies (US) II-192 Trivantis Corp. (US)..............II-192 WBT Systems Ltd. (Ireland)..............II-193 Zenosis Limited (UK)..............II-193

13. GLOBAL MARKET PERSPECTIVE..............II-194 Table 12: World Recent Past, Current and Future Analysis for eLearning by Geographic Region - US, Japan, Europe, Asia-Pacific (excluding Japan), and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart).............. II-194

Table 13: World Historic Review for eLearning by Geographic Region - US, Japan, Europe, Asia-Pacific (excluding Japan), and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart) II-195

Table 14: World 15-Year Perspective for eLearning by Geographic Region - Percentage Breakdown of Revenues for US, Japan, Europe, Asia-Pacific (excluding Japan), and Rest of World Markets for Years 2006, 2014, and 2020 (includes corresponding Graph/Chart)..............II-196

Table 15: World Recent Past, Current and Future Analysis for Academic eLearning by Geographic Region - US, Japan, Europe, Asia-Pacific (excluding Japan), and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart).............. II-197

Table 16: World Historic Review for Academic eLearning by Geographic Region - US, Japan, Europe, Asia-Pacific (excluding Japan), and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart) II-198

Table 17: World 15-Year Perspective for Academic eLearning by Geographic Region - Percentage Breakdown of Revenues for US, Japan, Europe, Asia-Pacific (excluding Japan), and Rest of World Markets for Years 2006, 2014, and 2020 (includes corresponding Graph/Chart)..............II-199

Table 18: World Recent Past, Current and Future Analysis for Corporate eLearning by Geographic Region - US, Japan, Europe, Asia-Pacific (excluding Japan), and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart).............. II-200

Table 19: World Historic Review for Corporate eLearning by Geographic Region - US, Japan, Europe, Asia-Pacific (excluding Japan), and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart) II-201

Table 20: World 15-Year Perspective for Corporate eLearning by Geographic Region - Percentage Breakdown of Revenues for US, Japan, Europe, Asia-Pacific (excluding Japan), and Rest of World Markets for Years 2006, 2014, and 2020 (includes corresponding Graph/Chart)..............II-202

III. MARKET

1. THE UNITED STATES.............. III-1 A.Market Analysis.............. III-1 Outlook.............. III-1 Overview.............. III-1 Corporate e-Learning Market - A Primer III-2 Recession and eLearning Market III-3 Online Learning: Increasing Role in Higher Education III-3 The PAR Framework to Online Learning Receives New Grant III-4 Self-Paced eLearning Market..............III-4 Strong Growth Characterizes PreK-12 and Higher Education III-4 Virtual Schools and Homeschooling Drive Demand for e-Learning Products.............. III-5 End-User Markets.............. III-5 Demand for Varied Products..............III-5 Self-Paced Learning in Healthcare Segment III-6 Alternate Products Pose Challenge for Self-Paced eLearning Market.............. III-6 PreK-12 and Higher Education Segments Dominate eLearning Market III-6 K-12 Education in the US..............III-6 Table 21: Total K-12 Students in the US (2011): Percentage Share Breakdown by Mode of Teaching (includes corresponding Graph/Chart).............. III-7

Table 22: Post Secondary Higher Education and Vocational Students in the US (2011): Percentage Share Breakdown by Mode of Teaching (includes corresponding Graph/Chart) III-8

Table 23: Higher Secondary Students in the US (2011): Percentage Share Breakdown by Mode of Teaching (includes corresponding Graph/Chart)..............III-8 Recession Facilitates Adoption of e-Learning in Public Schools III-8 Upsurge in Blended Online Courses III-8 Mobile Learning Products and Services Market - An Insight III-9 Expanding Buyer Base..............III-9 Smarter Devices, Faster Networks Favor Market Growth III-9 Development of New Mobile Learning Tools and Platforms III-10 Rising Number of Mobile Learning Content Applications III-10 Interoperability: A Key Issue III-10 eLearning Market in North America III-11 Issues and Trends.............. III-11 eLearning and Outsourcing Drive Corporate Training Market III-11 Branding: A Leveraging Factor III-11 Consolidation: Key to Survival III-12 ASP: A New Technology Model III-12 Customized eLearning: A Growing Fad III-12 Partnerships: An Effective Strategy III-12 Corporate eLearning Dominates Overall eLearning Market III-13 Reduced Technological Barriers III-13 The Corporate University Concept III-13 Major Factors Fuelling the Growth of Corporate and Government eLearning.............. III-13 e-Learning in Healthcare..............III-14 Product/Service Launches..............III-14 Strategic Corporate Developments III-46 Key Players.............. III-70 B.Market Analytics..............III-87 Table 24: US Recent Past, Current and Future Analysis for eLearning Market by Segment - Academic eLearning and Corporate eLearning Markets Independently Analyzed with Annual Revenue Figures in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) III-87

Table 25: US Historic Review for eLearning Market by Segment - Academic eLearning and Corporate eLearning Markets Independently Analyzed with Annual Revenue Figures in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart).............. III-88

Table 26: US 15-Year Perspective for eLearning Market by Segment - Percentage Breakdown of Annual Revenues for Academic eLearning and Corporate eLearning Markets for Years 2006, 2014, and 2020 (includes corresponding Graph/Chart) III-89

Table 27: US Recent Past, Current and Future Analysis for Corporate eLearning Market by Category - Course, Infrastructure and Service Markets Independently Analyzed with Annual Revenue Figures in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) III-90

Table 28: US Historic Review for Corporate eLearning Market by Category - Course, Infrastructure and Service Markets Independently Analyzed with Annual Revenue Figures in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart).............. III-91

Table 29: US 15-Year Perspective for Corporate eLearning Market by Category - Percentage Breakdown of Annual Revenues for Course, Infrastructure and Service Markets for Years 2006, 2014, and 2020 (includes corresponding Graph/Chart) III-92

2. JAPAN.............. III-93 A.Market Analysis.............. III-93 Outlook.............. III-93 Corporate Sector Drives eLearning Market III-93 Corporate ELearning Market Holds Promise III-94 Key Categories of e-Learning..............III-94 Table 30: Japanese E-Learning Market (2012): Percentage Share Breakdown of Revenues for Network Learning Services (B2B), Network Learning Services (B2C), and Learning Software (includes corresponding Graph/Chart) III-95

Table 31: Japanese B2B E-Learning Market (2012): Percentage Share Breakdown of Revenues for Operation and Services, Content and Learning Management Systems (includes corresponding Graph/Chart) III-95

Table 32: Japanese B2C E-Learning Market (2012): Percentage Share Breakdown of Revenues for Satellite and TV Telephone-Based Learning Services, and Internet-Based Learning Services (includes corresponding Graph/Chart) III-96

Table 33: Japanese E-Learning Software Market (2012): Percentage Share Breakdown of Revenues for Gaming Devices Learning Software, and PC Learning Software (includes corresponding Graph/Chart) III-96 B.Market Analytics..............III-97 Table 34: Japanese Recent Past, Current and Future Analysis for eLearning Market by Segment - Academic eLearning and Corporate eLearning Markets Independently Analyzed with Annual Revenue Figures in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) III-97

Table 35: Japanese Historic Review for eLearning Market by Segment - Academic eLearning and Corporate eLearning Markets Independently Analyzed with Annual Revenue Figures in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart).............. III-98

Table 36: Japanese 15-Year Perspective for eLearning Market by Segment - Percentage Breakdown of Annual Revenues for Academic eLearning and Corporate eLearning Markets for Years 2006, 2014, and 2020 (includes corresponding Graph/Chart) III-99

3. EUROPE.............. III-100 A.Market Analysis.............. III-100 Outlook.............. III-100 Overview.............. III-100 Table 37: Number of e-Learning Companies in Europe by Country: 2012 (includes corresponding Graph/Chart) III-101

Table 38: Number of e-Learning Companies in Europe by Segment: 2012 (includes corresponding Graph/Chart) III-101 Issues and Trends.............. III-102 Online Education Gains Popularity III-102 Western Europe Slows Down, Eastern Europe and CIS Remain Strong.............. III-102 Small and Medium Sized Businesses - The Weakest Link III-102 Knowledge Management in Corporate Space III-103 eLearning and Viability..............III-103 Europe - An Open Market for Education III-103 Partnerships on the Rise..............III-104 Outsourcing Gains Momentum..............III-104 American Opportunities in Europe III-104 Select Regional Markets - An Overview III-104 Germany.............. III-104 France.............. III-105 United Kingdom.............. III-105 Corporate e-Learning on the Growth Curve III-106 Table 39: Cost Analysis of Instructor-Led Training (ITL) Vis-a-Vis E-Learning..............III-106 Recession and eLearning Market III-107 Table 40: UK IT Training Market (2011): Percentage Share Breakdown of Value Sales for Instruction-led Training (ILT) and e-Learning (including Blended Learning) (includes corresponding Graph/Chart) III-107 Recovering Economy Drives Demand for Corporate Training III-108 Trends in UK eLearning Market III-108 New Technologies Transform e-Learning Delivery III-108 Corporate Sector Shifting towards e-Learning III-108 Table 41: UK e-Learning Market by End-Use Sector (2011): Percentage Share Breakdown of Revenues for Corporate and Non-Education Sector, and Education Sector (includes corresponding Graph/Chart) III-109 Blended Learning Programs on the Rise III-109 Belgium.............. III-109 E-Learning in Belgium's Higher Education Market III-109 Turkey.............. III-109 Product/Service Launches..............III-110 Strategic Corporate Developments III-119 Key Players.............. III-128 B.Market Analytics..............III-132 Table 42: European Recent Past, Current and Future Analysis for eLearning Market by Geographic Region - France, Germany, Italy, UK, Spain and Rest of Europe Markets Independently Analyzed with Annual Revenue Figures in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) III-132

Table 43: European Historic Review for eLearning Market by Geographic Region - France, Germany, Italy, UK, Spain and Rest of Europe Markets Independently Analyzed with Annual Revenue Figures in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart) III-133

Table 44: European Recent Past, Current and Future Analysis for eLearning Market by Segment - Academic eLearning and Corporate eLearning Markets Independently Analyzed with Annual Revenue Figures in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) III-134

Table 45: European Historic Review for eLearning Market by Segment - Academic eLearning and Corporate eLearning Markets Independently Analyzed with Annual Revenue Figures in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart).............. III-135

Table 46: European 15-Year Perspective for eLearning Market by Geographic Region - Percentage Breakdown of Annual Revenues for France, Germany, Italy, UK, Spain and Rest of Europe Markets for Years 2006, 2014, and 2020 (includes corresponding Graph/Chart)..............III-136

Table 47: European 15-Year Perspective for eLearning Market by Segment - Percentage Breakdown of Annual Revenues for Academic eLearning and Corporate eLearning Markets for Years 2006, 2014, and 2020 (includes corresponding Graph/Chart) III-137

4. ASIA-PACIFIC.............. III-138 A.Market Analysis.............. III-138 Overview.............. III-138 The eLearning Curve..............III-138 Increasing Government Spending on eLearning: Favorable Growth Opportunities..............III-139 Digitalized English Courses: A Major Growth Driver III-139 Select Regional Markets - An Overview III-139 Australia.............. III-139 Factors Driving Adoption of eLearning Programs III-140 Digital Education on an Upswing III-140 eLearning in Primary and Secondary Education (K-12) III-141 eLearning in Higher Education III-141 Vocational Education and Training (VET) III-141 Corporate and Government Training Programs III-141 Trends in eLearning..............III-142 Government and Industry Bodies Support Implementation of eLearning Programs..............III-142 Expansion of Broadband Network Bodes Well for eLearning Market.............. III-142 China.............. III-143 Rising Internet Penetration Rates Favor Online Education Market.............. III-143 Pre-School E-Learning: A Nascent Market III-143 Online Higher Education: On the Growth Curve III-144 Online Vocational Education: A Developing Market III-145 Corporate e-Learning: A Promising Sector III-145 India.............. III-145 eLearning Market in India - Opportunities Galore III-145 Recession: A Blessing for Indian eLearning Firms III-146 Rising Prospects for E-Learning Outsourcing Market III-147 Growing Significance of eLearning in Corporate Sector III-147 e-Learning in Education Sector: Favorable Growth Prospects III-148 e-Learning in Healthcare..............III-148 Patients Gain from Technology-Assisted Courses III-149 ‘Young' India Holds Promise for e-Learning Market III-149 Focus Shifts to Domestic Market III-149 SMEs and eLearning in India..............III-150 Mlearning: Learning Mode for SMEs III-151 Challenges Facing India's e-Learning Market III-151 Regulatory Body - A Requisite for India eLearning Community III-151 Indian E-Companies Gain Prominence III-151 South Korea.............. III-152 National Standards for E-Learning III-153 South Korea to Digitize All Textbooks III-153 Online Learning on the Rise..............III-153 Table 48: Online Education Market in South Korea (2011): Percentage Share Breakdown for Online High School and Online Middle School (includes corresponding Graph/Chart) III-154 Role of MEST in Promoting Online Learning III-154 Mobile eLearning..............III-155 Thailand.............. III-155 eLearning in Thai Government Sector III-155 Thai Government Initiatives for eLearning III-155 Philippines.............. III-155 Low-Priced Off-the-Shelf Products Hold Sway III-155 Product/Service Launches..............III-156 Strategic Corporate Developments III-158 Key Player.............. III-165 B.Market Analytics..............III-166 Table 49: Asia Pacific Recent Past, Current and Future Analysis for eLearning Market by Segment - Academic eLearning and Corporate eLearning Markets Independently Analyzed with Annual Revenue Figures in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) III-166

Table 50: Asia Pacific Historic Review for eLearning Market by Segment - Academic eLearning and Corporate eLearning Markets Independently Analyzed with Annual Revenue Figures in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart)..............III-167

Table 51: Asia Pacific 15-Year Perspective for eLearning Market by Segment - Percentage Breakdown of Annual Revenues for Academic eLearning and Corporate eLearning Markets for Years 2006, 2014, and 2020 (includes corresponding Graph/Chart).............. III-168

5. REST OF WORLD.............. III-169 A.Market Analysis.............. III-169 Outlook.............. III-169 Select Regional Markets - An Overview III-169 Canada.............. III-169 Ontario Spearheads Growth in Higher Education Sector III-169 Middle East and Africa..............III-170 Mobile Learning Gaining Ground III-170 Table 52: Mobile Penetration Rate by Select Region (includes corresponding Graph/Chart) III-171 Africa.............. III-171 Major Growth Restraints to eLearning III-172 Virtual Universities Grow in Number III-172 Saudi Arabia.............. III-172 e-Learning Lending Traction to Female Education III-173 Qatar.............. III-173 United Arab Emirates (UAE) III-174 Latin America.............. III-174 Mexico.............. III-175 Product/Service Launches..............III-175 Strategic Corporate Developments III-180 Key Player.............. III-185 B.Market Analytics..............III-186 Table 53: Rest of World Recent Past, Current and Future Analysis for eLearning Market by Segment - Academic eLearning and Corporate eLearning Markets Independently Analyzed with Annual Revenue Figures in US$ Million for Years 2013 through 2020 (includes corresponding Graph/Chart) III-186

Table 54: Rest of World Historic Review for eLearning Market by Segment - Academic eLearning and Corporate eLearning Markets Independently Analyzed with Annual Revenue Figures in US$ Million for Years 2006 through 2012 (includes corresponding Graph/Chart)..............III-187

Table 55: Rest of World 15-Year Perspective for eLearning Market by Segment - Percentage Breakdown of Annual Revenues for Academic eLearning and Corporate eLearning Markets for Years 2006, 2014, and 2020 (includes corresponding Graph/Chart).............. III-188

IV. COMPETITIVE LANDSCAPE

Total Companies Profiled: 384 (including Divisions/Subsidiaries - 398)

The United States (252) Canada (15) Europe (84) - France (7) - Germany (3) - The United Kingdom (52) - Italy (1) - Spain (1) - Rest of Europe (20) Asia-Pacific (Excluding Japan) (37) Latin America (1) Africa (4) Middle East (5)

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