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Retail M2M and IoT Applications – 4th Edition

  • August 2015
  • -
  • Berg Insight AB
  • -
  • 190 pages

Executive summary

The retail industry is an important vertical for cellular M2M connectivity with 231 million cellular connections today and a total market size of nearly 113 million POS terminals, ATMs, vending machines, parking meters, digital signs and fare collection devices worldwide Berg Insight forecasts that the number of cellular M2M connections in the retail industry will grow at a compound annual growth rate (CAGR) of 139 percent to reach 443 million connections worldwide in 2019 Shipments of cellular M2M devices will at the same time increase at a CAGR of 71 percent from 94 million units in 2014 to 132 million units in 2019

Cellular M2M technology enables devices such as POS terminals and ATMs to be used at new locations where fixed line connectivity is unavailable or impractical The technology has a more transformational effect on markets such as vending and parking, where machine operators need to reorganize their operations in order to benefit from the availability of real-time information The installed base of connected vending machines in North America reached 056 million units at the end of 2014, whereas the corresponding figure for EU28+2 was 015 million units The market is still in an early stage as penetration rates for North America and Europe are at 93 percent and 39 percent respectively

However, vending is also one of the fastest growing segments for connectivity solutions in the retail industry, driven by demand for cashless payment and vending telemetry solutions The North American market is projected to grow at a CAGR of 189 percent between 2014 and 2019, reaching 13 million connected vending machines at the end of the period Similarly, the European market is forecasted to grow at a CAGR of 282 percent to reach 05 million connections by 2019 The parking industry has been one of the earliest adopters of M2M communication technology and today approximately 60 percent of the world’s 465,000 multi-space meters are connected, primarily to cellular networks

Table Of Contents

Retail M2M and IoT Applications - 4th Edition
Table of Contents i
List of Figures viii
Executive summary 1
1 POS terminals and ATMs 3
11 The card payments industry 3
12 Payment infrastructure 3
121 Overview of the POS terminal market 4
122 POS terminal form factors 5
123 Overview of the ATM market 7
124 ATM form factors 9
13 Evolution of electronic payments 10
131 EMV migration 10
132 Adoption of wireless M2M communication 12
133 Rollout of NFC-ready terminals 14
14 POS terminal vendors 15
141 CCV 16
142 CyberNet 16
143 Brookfield Equinox 17
144 ID Tech 17
145 Ingenico 18
146 PAX Technology 19
147 REA Card 21
148 Spire Payments 21
149 SZZT Electronics 22
1410 VeriFone 22
1411 Worldline 23
15 ATM manufacturers and connectivity solution providers 24
151 Contour Networks 25
INDEX RETAIL M2M AND IOT APPLICATIONS
ii STRATEGIC RESEARCH SERIES M2M RESEARCH SERIES
152 Diebold 25
153 Digi International 26
154 DPL Group 27
155 NCR 27
156 OptConnect 27
157 Triton 28
158 Wincor Nixdorf 29
2 Vending machines 31
21 Overview of the vending machine industry 31
22 Vending industry players 32
221 Vending technology providers 32
222 Vending machine manufacturers 33
223 Product suppliers 35
224 Vending operators 36
23 Payment systems 37
231 Coin mechanisms and bill validators 37
232 Cashless payments 38
233 Mobile phone payments and NFC 39
24 Vending telemetry and software 40
241 Remote monitoring of vending machines 41
242 Vending management systems 42
25 Connected vending machines 43
251 Europe 43
252 North America 45
253 Rest of World 45
26 Vending telemetry and cashless payment solution providers 46
261 BiTX 46
262 Cantaloupe Systems 47
263 Deutsche Telekom 48
264 Distrilog 50
265 Ingenico Group 51
266 Materna 52
267 Mecsel 52
268 Nayax 53
269 On Track Innovations 54
2610 Prosa 55
2611 Smarcom 55
2612 USA Technologies 56
2613 Vending Management Services 57
2614 Vendon 58
2615 VendScreen 60
2616 VendSys 60
2617 Vianet Group 61
27 Vending machine manufacturers 61
271 Automated Merchandising Systems 62
272 Azkoyen Group 63
273 Bianchi Vending Group 63
274 Crane 64
275 Deutsche Wurlitzer 65
276 FAS International 65
277 Fastcorp 66
278 Fuji Electric 66
279 Jofemar 67
2710 NandW Global Vending 67
2711 Rheavendors Group 68
2712 Royal Vendors 69
2713 SandenVendo 69
2714 Seaga 70
2715 Sielaff 70
2716 Westomatic 71
2717 Wittern Group 71
28 Vending operators 71
281 Aramark 72
282 Pelican Rouge Group 72
283 Canteen Vending Services 73
284 Selecta 73
285 Sodexo 75
3 Parking meters 77
31 The parking industry 77
311 Parking industry players 77
312 Single-space and multi-space meters in Europe and North America 78
313 Pay-by-phone parking 80
32 Connected parking meters 81
321 Mobile data communication solutions for parking meters 81
322 Connected multi-space parking meters 83
323 Connected single-space parking meters 84
33 Parking solution vendor profiles 85
331 Cale Access 85
332 Digital Payment Technologies 87
333 Duncan Solutions 88
334 Hectronic 89
335 IPS Group 89
336 MacKay Meters 90
337 METRIC 91
338 Parkare Group 92
339 Parkeon 92
3310 POM 93
34 Private parking operators 93
4 Public transport ticketing 95
41 Modal split of passenger transport 95
42 Bus and rail fleets 97
43 Fare collection systems 98
431 Fare payment 99
432 Fare collection devices 101
433 Installed base 102
434 Mobile data communication solutions 103
44 Fare collection system vendors 104
441 Cubic Transportation Systems 104
442 Indra 106
443 Scheidt and Bachmann 107
444 Thales 108
445 Vix Technology 110
446 Xerox 111
447 FARA 111
448 INIT 113
449 IVU 114
4410 METRIC 115
5 Digital signage 119
51 Overview of the digital signage industry 119
52 The digital signage value chain 119
521 Display screen vendors 120
522 Media player vendors 121
523 Content management system providers 122
524 Installers, system integrators and network operators 122
53 Application areas 123
531 Retail 123
532 Office and enterprise 125
533 Healthcare 125
534 Transportation 126
535 Education 127
536 Foodservice 128
537 Outdoor signage 130
54 Evolution of the digital signage industry 130
541 From non-connected to connected digital signs 131
542 Media player form factors 132
543 Display technologies 133
55 Media player vendors 134
551 Advantech 134
552 AOPEN 135
553 Arrow Electronics 136
554 BrightSign 137
555 Hewlett-Packard 138
556 IAdea 139
557 iBASE 139
558 Rikomagic 140
559 Shuttle 141
56 Display screen vendors 142
561 DynaScan 142
562 Elo Touch Solutions 142
563 LG Electronics 143
564 NEC Display Solutions 144
565 Panasonic 145
566 Planar 146
567 Samsung Electronics 147
568 Sharp 147
57 Content management system providers 148
571 BroadSign 148
572 Four Winds Interactive 149
573 Grassfish 150
574 Industry Weapon 150
575 Rise Vision 151
576 RMG Networks 152
577 Scala 152
578 Signagelive 153
579 STRATACACHE 154
5710 Wondersign 155
6 Forecasts and conclusions 157
61 Wireless M2M in the retail industry 157
611 Cellular M2M device shipments 158
612 Cellular M2M network connections 160
62 Market trends and drivers 162
621 Uptake of wireless M2M in POS terminals is steady while NFC surges 162
622 ATMs in offsite locations benefit from cellular connectivity 163
623 Vending operators benefit from cashless payments and telemetry 164
624 The parking meter industry leads in the adoption of wireless M2M 165
625 Public transport ticketing will move to systems with real-time authorization 166
626 Digital signage is becoming a central platform for digital marketing 168
63 Market forecasts 169
631 POS terminals 169
632 ATMs 177
633 Vending machines 178
634 Parking meters 181
635 Public transport ticketing 185
636 Digital Signage 187
Glossary 191


Figure 11: Installed base of POS terminals and ATMs (World 2009-2013) 4
Figure 12: POS terminal density by country (World 2013) 5
Figure 13: Stationary and mobile POS terminals 6
Figure 14: mPOS devices 7
Figure 15: ATM density by country (World 2013) 8
Figure 16: Free-standing and through-the-wall ATMs 9
Figure 17: EMV implementation status (World 2013) 11
Figure 18: POS terminals with cellular connectivity by region (World 2014) 13
Figure 19: NFC-ready POS terminals by region (World 2014) 14
Figure 110: POS terminal shipments by manufacturer (World 2014) 16
Figure 111: PAX Technology POS terminals 20
Figure 21: Vending machine density by region (World 2013) 31
Figure 22: Examples of vending machines 33
Figure 23: Installed base of vending machines by country (EU 28+2 2012) 34
Figure 24: Examples of product suppliers and brands 36
Figure 25: Examples of coin mechanisms and bill validators 38
Figure 26: Examples of cashless payment devices for open and closed systems 39
Figure 27: Installed base of connected vending machines by technology vendor (2014) 43
Figure 28: Market shares for providers of connected vending solutions (Europe 2014) 44
Figure 29: Market shares for providers of connected vending solutions (NA 2014) 45
Figure 210: The MyWallet Kiosk payment terminal 49
Figure 211: vBox vending telemetry device 58
Figure 212: Product portfolios of vending machine manufacturers (2014) 62
Figure 31: Examples of connected single-space and multi-space meters 82
Figure 32: Share of connected multi-space parking meters by vendor (World 2014) 83
Figure 33: Share of connected single-space parking meters by vendor (World 2014) 84
Figure 34: Parking meter offerings by vendor 85
Figure 35: Selected European and North American parking operators 94
Figure 41: Modal split of passenger transport on land (EU and NA 2012) 96
Figure 42: Bus and rail fleets in public transport (EU and NA 2012) 97
Figure 43: Evolution of fare payments 100
Figure 44: Fare collection device segments 101
Figure 45: Installed base of contactless fare collection devices (EU and NA 2014) 102
Figure 46: Scheidt and Bachmann fare collection devices 107
Figure 47: METRIC fare collection devices 116
Figure 51: Digital signage value chain 120
Figure 52: Examples of display form factors 121
Figure 53: Examples of DOOH network operators 123
Figure 54: Examples of digital signs in retail stores 124
Figure 55: Examples of digital signs in an office building 125
Figure 56: An example of a digital sign in healthcare 126
Figure 57: Information displays for transportation 127
Figure 58: Interactive whiteboard in a classroom 128
Figure 59: Digital menu boards 129
Figure 510: Infotainment program for coffee and bagel shop customers 129
Figure 511: Digital billboard 130
Figure 512: Local and remote management of digital signage networks 131
Figure 513: Media player form factors 133
Figure 514: Chromebox Commercial and Chromebase Commercial by AOPEN 136
Figure 515: BrightSign 4K1142 media player 138
Figure 516: MK80 and MK802 media players 141
Figure 61: Cellular M2M connections in the retail industry (World 2014) 158
Figure 62: Cellular M2M retail device shipments by region (World 2013-2019) 159
Figure 63: Cellular M2M retail device connections by region (World 2013-2019) 161
Figure 64: Deployment of NFC and cellular technologies (World 2013-2019) 170
Figure 65: Cellular POS terminal shipments by region (World 2013-2019) 172
Figure 66: Cellular POS terminal installed base by region (World 2013-2019) 173
Figure 67: NFC POS terminal shipments by region (World 2013-2019) 175
Figure 68: NFC POS terminal installed base by region (World 2013-2019) 176
Figure 69: Installed base of wirelessly connected ATMs (EU and NA 2013-2019) 177
Figure 610: Installed base of connected vending machines (World 2013-2019) 178
Figure 611: Connected vending machine market forecast (NA 2013-2019) 179
Figure 612: Connected vending machine market forecast (Europe 2013-2019) 180
Figure 613: Connected vending machine market forecast (RoW 2013-2019) 181
Figure 614: Connected parking meters (World 2013-2019) 182
Figure 615: Multi-space parking meter market forecast (World 2013-2019) 183
Figure 616: Single-space parking meter market forecast (World 2013-2019) 184
Figure 617: Installed base of contactless fare collection devices (EU and NA 2013-19) 186
Figure 618: Digital signage display market forecast (World 2013-2019) 188
Figure 619: Digital signage connectivity technologies (World 2013-2019) 189

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